Gossip: How this toxic element destroys community in the coffee shop and what to do instead: SHIFT BREAK #26 : Gossip, we have all done it and in the moment it feels good to commiserate, but gossip is a poison that destroys culture and relationships in the cafe. When things annoy you and the opportunity arises to participate in tearing down a...

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Gossip: How this toxic element destroys community in the coffee shop and what to do instead: SHIFT BREAK #26 : Gossip, we have all done it and in the moment it feels good to commiserate, but gossip is a poison that destroys culture and relationships in the cafe. When things annoy you and the opportunity arises to participate in tearing down a...

Da Keys To The Shop : Equipping the Coffee Retail Professional

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Lunghezza: 8 minuti

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SHIFT BREAK #26 : Gossip, we have all done it and in the moment it feels good to commiserate, but gossip is a poison that destroys culture and relationships in the cafe. When things annoy you and the opportunity arises to participate in tearing down a co-worker, what should you do instead? How should we be investing into building community in the cafe by building each other up? Today we talk about this very critical issue and I hope it helps you address it with your staff and in your own career.  Link: Ep 52 : Solving Coworker Conflict w/ Tom Henschel
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