Todays guest is an expert in effective communication and the author of the books Yes You Can! Everything You Need to Know From A to Z to Influence Others To Take Action and Influence Redefined...Be the Leader You Were Meant to Be, Monday to Monday®. Her books provide practical and immediate skills and techniques that have given thousands the ability to enhance their influence Monday to Monday®. He helps individuals eliminate the static that plagues communicative delivery - to persuade, sell, influence and communicate face-to-face with a clear message and has now trained over 15,000 people to rid themselves of bad body language habits and choose words wisely. Well you might be thinking what does it take to be an expert communicator? Well lets ask the big questions..... Do you sometimes wonder why people in positions of influence remark in less-than-influential ways? Perhaps you've been amazed at those without fancy titles and how they are able to inspire others to action? What does it take to be a person of influence and impact? Well as we said today's guest has been wondering those things time and time again and is on a mission to teach the world how to do things the right way. So is there a right way to communicate or does it change dependent on situation? And what would be the number one mistake that people make when opening their mouths in a group scenario?  Well lets find out as we bring onto the show to start joining up dots, with the one and only Stacey Hanke Show Highlights Stacey shared the first steps of starting her company  We discuss how it is so important to set the scene of why communication training is important to a room of reluctant attendees Stacey reveals how the idea came to her, and the steps that she took to make it into a thriving business. Great stuff. Stacey remembers how the first five to seven years of growing the business were so difficult, but also so needed as she strengthened throughout. and lastly......... Why the route to gaining the first client is always the hardest one, which is as much due to the fact that you get into your own way.