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About Tata Group TCS Overview Experience Certainty TCS Advantage Corporate facts Heritage and Values Offerings Industries Case studies News and Events Health, Safety and Environment practices

The foundation of what would grow to become the Tata Group was laid in 1868 by J amsetji Nusserwanji Tata then a 29-year-old who had learned the ropes of busines s while working in his father s banking firm when he established a trading company in Bombay. A visionary entrepreneur, an avowed nationalist and a committed philanthropist, Jamsetji Tata helped pave the path to industrialisation in India by seeding pion eering businesses in sectors such as steel, energy, textiles and hospitality.

Empress Mills, a textiles venture set up in Nagpur in central India in 1877, was the first of the big industrial projects undertaken by the Tata Group. Jamsetji Tata was by this time, though, already gripped by what would the three great id eas of his life: setting up an iron and steel company, generating hydroelectric power and creating an institution that would tutor Indians in the sciences. None of these ideas would come to fruition while Jamsetji Tata lived, but they w ere realised in full measure by those who followed him.

In 1892, Jamsetji Tata established the JN Tata Endowment to encourage Indian sch olars to take up higher studies. It was the first of a multitude of philanthropi c initiatives by the Tata Group. Over generations, members of the Tata family ha ve bequeathed much of their personal wealth to the many trusts they have created . These trusts today control 65.8 per cent of the shares of Tata Sons, the holding company of the group, and they support an assortment of causes, institutions an d individuals.

The most dazzling of the Tata enterprises that came into being during Jamsetji T ata s lifetime was the Taj Mahal Hotel in Bombay, which opened for business in 190 3. Legend has it that Jamsetji Tata set his mind on building it after being deni ed entry into one of the city's fancy hotels for being an Indian. Today, the Taj Group of Hotels is a byword for luxury and quality, with standou t properties across the world.

Following Jamsetji Tata s death, in Germany in 1904, the chairmanship of the Tata Group passed to the elder of his two sons, Sir Dorab Tata, who accomplished the

daunting task of turning his father s extraordinary ideas into reality. Sir Dorab was the force behind the setting up, in 1907, of the Tata Iron and Ste el Company. Seven years later, India's first iron and steel plant, in Jamshedpur in the eastern part of the country, started production. In 1915, the Tata Group broke new ground once again, this time by generating hydroelectric power from a site near Bombay.

In 1911, seven years after his death, Jamsetji Tata s long-cherished dream of esta blishing an institution where Indians could cultivate their scientific temper wa s realised. The Indian Institute of Science, set up in Bangalore, would nurture some of the brightest minds in India. It was the first of a clutch of centres of learning and research that would come up with the substantial and steadfast support of the Tata Group.

Tata companies presently employ over 425,000 people worldwide. Taking good care of this large family is a priority for the Group, and it has a tradition to stay true to while doing so. Tata Steel introduced eight-hour working days in 1912, well before it became sta tutory in much of the West, and the first Tata provident fund scheme was started in 1920 (governmental regulation on this came into force in 1952). The Tata tow nships, and the facilities they have, are another example of the manner in which the Group extends itself to care for its employees.

By the time of Sir Dorab Tata s death in 1932, the Tata Group had consolidated in businesses while also getting in new areas, notably insurance and the production of soaps, detergents and cooking oil. Sir Dorab was succeeded as chairman of the Group by Sir Nowroji Saklatwala. In 1 938, following Sir Nowroji s demise, 34-year-old JRD Tata (left) was appointed as the new chairman. He would lead the Tata Group for the next 53 years with wisdom , foresight and a rare grace that touched everyone he met.

The first of JRD Tata s big moves in business was born of a childhood fascination for flying. In 1929, he became one of the first Indians to be granted a commerci al pilot's licence. In 1932, Tata Aviation Service, the forerunner to Tata Airlines and Air India, I ndia s national carrier, took to the skies. The maiden flight in the history of In dian aviation took off from Drigh Road in Karachi, now in Pakistan, with JRD Tat a at the controls of a Puss Moth. In 1953, the Indian government nationalised Ai r India.

During the more than five decades that JRD Tata was at the helm, the Tata Group expanded regularly into new spheres of business. The more prominent of these ven tures were Tata Chemicals (1939), Tata Motors and Tata Industries (both 1945), Voltas (1954), Tata Tea (1962), Tata Consultancy Services (1968) and Titan Indus tries (1984).

The post-independence era in India, right up to the early 1990s, was a time of t ight government controls on business, but despite this the Tata Group managed to grow considerably.

The beginning of the 1990s ushered in plenty of change in Indian business. Econo mic reforms opened up many sectors, signalling increased competition and the arr ival of foreign companies. JRD Tata s death, in 1993, symbolised the end of an era in more ways than one. Ratan Tata, who took over as chairman, would guide the Tata Group as it faced a host of challenges in a fast-changing business environment where old rules did n ot apply and new realities were taking hold.

The Tata Group has, over the past decade-and-a-half, changed more than ever befo re in its long and illustrious history. Rejuvenating existing businesses, enteri ng new ones, manufacturing breakthrough products and expanding into foreign mark ets are among the initiatives the Group has undertaken with vigour during this p eriod. In 1996, Tata Teleservices was set up to tap into India s burgeoning telecom marke t; in 1998, the Indica, India s first indigenously made car, was successfully laun ched; in 2002, the Group acquired VSNL, India s top international telecom service provider; in 2004, Tata Consultancy Services went public in the largest private sector initial public offering in the Indian stock market; and, in 2008, the tra ilblazing Tata Nano was unveiled.

The Tata Group is now more cohesive and united than it has ever been. This is no accident; rather, it is the outcome of a set of policies that have been emphasi sed and reinforced by chairman Ratan Tata and the Group Corporate Centre, the to p decision-making body in the Group. There s more to the new-world Tata. The pursuit of business excellence has become the norm and there is a focus on i nnovation. What have not changed are the Group s emphasis on ethical business prac tices and its commitment to the communities in which it operates.

The new millennium has seen Tata companies looking beyond Indian shores for grow th opportunities and a global footprint. Acquisitions of foreign enterprises hav e been one way of doing this. The first big acquisition was by Tata Tea of Tetley back in 2000. In 2004, Tata Motors acquired the heavy vehicles unit of Daewoo Motors, South Korea; in 2005, Tata Steel acquired the Singapore-based NatSteel and Tata Chemicals secured a co ntrolling stake in Brunner Mond Group, UK. The grandest of them all came in 2007 , when Tata Steel acquired Corus, the Anglo-Dutch giant, in a landmark deal, and in 2008 Tata Motors added the Jaguar and Land Rover brands to its stable.

The future promises plenty for the Tata Group as it sets the agenda for the next phase of its evolution. The words of Group chairman Ratan Tata sum it up best: O ne hundred years from now, I expect the Tatas to be much bigger, of course, than

it is now. More importantly, I hope the Group comes to be regarded as being the best in India best in the manner in which we operate, best in the products we d eliver, and best in our value system and ethics. Having said that, I hope that a hundred years from now we will spread our wings f ar beyond India, that we become a global Group, operating in many countries, an Indian business conglomerate that is at home in the world, carrying the same sen se of trust that we do today.

About TCS :When you choose Tata Consultancy Services (TCS) as your IT services, consulting and business solutions partner, you will discover what so many global enterprise s have already discovered the power of certainty. We are a leader in the global marketplace and among the top 10 technology firms in the world. Our continued rapid growth is a testament to the certainty our cli ents experience every day. Building on more than 40 years of experience, we add real value to global organizations through domain expertise plus solutions with proven success in the field and world-class service. It s how we keep you moving f orward.

Experience certainty. True certainty of success comes from working with a partner you trust to provide the insight, support and expertise that will propel your business forward. Expe riencing certainty with TCS means you can count on results, partnership and lead ership. When you work with us, your long-term success is our motivation. This is why we can offer you the ability to meet every challenge and the agility to capitalize on every opportunity. That s the power of certainty. And it is our promise to ever y client. Experience results. Proven dependability Being reliably on time and on budget has always been a hallmark of our engagements . For us, budget numbers and timelines aren t moving targets; they are a rock-soli d foundation for business planning and decision making. We help you set the righ t goals from the outset and then pre-plan, ramp up and adapt as necessary to mee t your time-to-market deadlines and budgetary requirements. Maximizing your investment You need to make the most of your IT and business investments. Our uncompromisin g devotion to rigorous, world-class processes and standards ensures that the sol utions we develop minimize the time to value for your investment. We introduce p redictability, standardization and governance into your processes, giving you th e confidence to not just run your business, but to transform it. Customized solutions that deliver

By complementing our comprehensive service offerings with expert consultation, w e optimize your systems and enable your organization to respond more quickly to market changes. Our customized solutions provide better visibility and control a cross all areas of your business so you can operate more efficiently, improve pr ofit margins, reduce risk and achieve longterm success no matter what the market h as in store. To Top Experience partnership. Collaboration that works We believe that the best solutions come from collaborative relationships with ou r clients. As your global consultant, we will work closely with you to understan d your unique business transformation goals, design best-in-class solutions and devise the most efficient plan for implementing your strategy across the organiz ation. And because we work in an open and transparent way, you are always in con trol of your business, timelines and costs. A dedicated approach Your needs are our priority and, whatever your concerns, you can be certain they will be addressed. We work with you through the entire engagement life cycle, f rom negotiation to customized solution design to delivery, maintaining open line s of communications at all times. And not only do we make our top people availab le, we leverage our close partnerships with industrial, academic and technology leaders around the world to bring you industry-leading solutions. A relationship that scales Our global footprint allows us to work as an extension to your business, providi ng the scale and flexibility you need to adapt in a changing environment. With o ver 200,000 associates from over 90 nationalities, operating in more than 40 cou ntries, we can ramp up or ramp down resources quickly to meet your needs. Experience leadership. The know-how you need We have the processes and expertise to solve your business s most complex problems , help you reduce risk and gain competitive advantage. We consistently leverage our Innovation Labs, Centers of Excellence and collaborative teams of experts incl uding researchers, engineers, consultants and business partners to create innovati ve solutions that give your business an edge. Global expertise, applied locally Our methodologies have been proven across markets around the globe. No matter wh ere your business takes you, our consultants have firsthand experience and a kee n understanding of your industry s local and international dynamics, so we can hel p you think ahead and gain competitive advantage as you expand your business aro und the world. Solutions for the long-term We take a long-term view and ensure that any solution we put in place today will efficiently meet your needs while providing the extensibility to carry your bus iness into the future. We draw from our years of experience developing business

and IT strategies and solutions to help you implement the agile, integrated syst ems and processes that will help your business run leaner and smarter as it cont inues to grow.

The TCS Advantage True certainty of success comes from working with a partner you trust to provide the insight, support and expertise that will propel your business forward. Expe rience the TCS advantage. Customer-centric Engagement Model Our deep-set commitment to our customers defines how we do business, and our yea rs of experience working across industries underpin the vast array of services w e offer. We build our teams around your domain and technology requirements, offe ring specialized services and solutions that meet the distinct needs of your bus iness. Learn more about Customer-centric Engagement Model. Global Network Delivery Model (GNDM ) Our unique global engagement model allows you to choose the sourcing strategy be st suited to your business needs. We take a follow-the-sun approach, meaning tha t no matter where your business is located, we help you keep it running 24/7, wh ile providing a seamless experience across all operations. Learn more about Global Network Delivery Model (GNDM ). Full Services Portfolio Our full services portfolio combines traditional IT and Remote Infrastructure se rvices with knowledge-based services such as Consulting and Business Process Out sourcing. This enables us to provide integrated solutions that help you recogniz e value quickly by reducing costs and improving business agility. Learn more about our Full Services Portfolio. Innovation Labs and Co-innovation Network (COIN ) We help you achieve and maintain a competitive advantage through our TCS Innovat ion Labs and Co-innovation Network. We offer research-based solutions in advance d technologies that help support your business objectives. Learn more about our Innovation Labs and Co-innovation Network (COIN ). Client Testimonials Client Testimonial: From engineering services to IT support, TCS provides cost-e ffective innovative solutions to EMD In this video, has progressed s partner. The trust and TCS Anuraag Bhargava, Vice President & CIO of EMD, explains how TCS, from being a services vendor and supplier, to a strategic busines EMD - TCS relationship today is characterised by transparency and is a strategic affiliate of EMD, supplying business-critical solu

tions and support in SAP, engineering and general IT.

Case Studies NXP partners with TCS to optimize and drive innovations in its Supply Chain IT O perations NXP signed on TCS as its partner in a first-of-its kind offshoring of Supply Cha in Applications in the semiconductor industry. TCS quickly put in place a transi tion methodology based on the stringent Six Sigma approach. The transition has b een a huge success.. Case Studies Electronic Arts standardizes and streamlines its IT Service Delivery with TCS istance ass

Electronic Arts (EA), a worldwide leader in video games software was poised for growth but was facing the problem of increasing IT costs. EA turned to TCS to st andardize its IT services environment across geographies to bring down the total IT costs and improve productivity.

Corporate Facts Who We Are: Tata Consultancy Services is an IT services, business solutions and outsourcing organization that delivers real results to global businesses, ensuri ng a level of certainty that no other firm can match. What We Offer: TCS offers a consulting-led integrated portfolio of IT and IT-ena bled services delivered through its unique Global Network Delivery Model (GNDM ), r ecognized as the benchmark of excellence in software development. Lineage: TCS is part of the Tata group, one of India s largest industrial conglome rates and most respected brands. Workforce: TCS has over 238,583 of the world s best-trained IT consultants in 42 c ountries. Financial Information: Revenue of $10.17 billion (fiscal year ending March 31, 2 012). For detailed financial information including annual reports and quarterly statements, visit our Investor pages. Stock Symbols National Stock Exchange of India Bombay Stock Exchange in India Quality Framework: We are the world s first organization to achieve an enterprisewide Maturity Level 5 on CMMI and P-CMM based on SCAMPISM, the most rigorous asses sment methodology. TCS Integrated Quality Management System (iQMS) integrates processes, people and

technology maturity through various established frameworks and practices, inclu ding IEEE, ISO 9001: 2000, CMMi, SW-CMM, P-CMM and Six-Sigma. Board of Directors: TCS has 12 non-executive and two executive board members. Leadership Team: N Chandrasekaran, Chief Executive Officer and Managing Director S Mahalingam, Chief Financial Officer and Executive Director The TCS Advantage: Features like TCS GNDM , Customer-centric Engagement Model, Full Services Portfolio, and Innovation Labs and Co-innovation Network (COIN ) set us apart. Read more about the TCS advantage here. Alliances: TCS has a strong network of strategic and solution partners with a jo int objective of helping its customers become high-performance businesses by max imizing the value of their technology investments. Visit TCS Global Alliances. Subsidiaries: TCS has 58 subsidiaries. Brochures Corporate Brochure: A New Way Forward When you choose Tata Consultancy Services as your IT services, consulting and bu siness solutions partner, you will discover what so many global enterprises have already discovered the power of certainty. In our increasingly complex and rapidl y changing world, it s time to take the lead with TCS. Multimedia Experience certainty with TCS True certainty of success comes from working with a partner you trust to provide the insight, support and expertise that will propel your business forward. Watc h the video to learn how you can count on TCS for results, partnership and leade rship. TCS in the News N Chandrasekaran | A 10-billion-dollar smile The TCS CEO and managing director on what makes his company successful and how h e almost became a farmer.

Heritage and Values Established in 1968, Tata Consultancy Services has grown to its current position as the largest IT services firm in Asia on the basis of its outstanding service record, collaborative partnerships, innovation and corporate responsibility. We are proud of our heritage as part of the Tata Group, which founded by Jamsetj

i Tata in 1868 is one of India s most respected institutions today. Our mission reflects the Tata Group's longstanding commitment to providing excel lence: To help customers achieve their business objectives by providing innovative, best-in-class consulting, IT solutions and services. To make it a joy for all stakeholders to work with us. Our values: Leading change, Integrity, Respect for the individual, Excellence, L earning and sharing. Our ability to deliver high-quality services and solutions is unmatched. We are the world s first organization to achieve an enterprise-wide Maturity Level 5 on b oth CMMI and P-CMM, using SCAMPISM, the most rigorous assessment methodology. Addi tionally, TCS Integrated Quality Management System (iQMS) integrates process, peo ple and technology maturity through various established frameworks and practices including IEEE, ISO 9001:2008, CMMI, P-CMM , ISO 27001, ISO 20000, ISO 14001, OHS AS 18001 and Six Sigma. To learn more about the Tata Group s 150+ years of history, please click the link below. Tata Group History

Corporate Sustainability TCS embodies the Tata group s philosophy of building strong sustainable businesses that are firmly rooted in the community and demonstrate care for the environmen t. The elements that make for strong corporate sustainability at TCS include the following: A fair, transparent and value-driven corporate governance A strong strategy for longer-term business growth Best-in-class HR processes Initiatives for community betterment Our stewardship of the environment Read more about all this in the Corporate Sustainability Reports that we have be en publishing every year since FY2007: TCS TCS TCS TCS TCS Corporate Corporate Corporate Corporate Corporate Sustainability Sustainability Sustainability Sustainability Sustainability Report Report Report Report Report 2010-11 (PDF 4.69 MB) 2009-2010 (PDF 2.38 MB) 2008-2009 (PDF 3.66 MB) 2007-2008 (PDF 3.78 MB) 2006-2007 (PDF 4.44 MB)

For a comprehensive picture of the Tata group s environmental and community initia tives, visit The Tata Group: Our Commitment. Learn about the Tata group s principles of conduct.