7520 Twincrest Circle Suite F | Baltimore, MD | 21237 P h o n e : 4 4 3 - 6 9 1 - 7 0 5 0 | e - m a il : a m a c f a @ g m a i l .

c o m

ALEXANDER
QUALIFICATIONS

MACFARLAN

Motivated and ambitious individual with a strong sales and customer service background. Nearly four years of retail experience has enabled me to become a great communicator. In addition, has also helped me enter the world of management and leadership, along with having a thorough understanding of retail operations and business in general. Following retail, I was recruited by a door to door marketing firm whom contracted with AT&T. After a few weeks of impressive personal sales, I earned myself into a management position. I was responsible for reporting to upper management, coaching my own team, all while maintaining my own set goals. My past employers have given me a fantastic opportunity to hone my leadership and communication skills. EDUCATION Orville H. Platt High School, Meriden, Connecticut Embry-Riddle Aeronautical University, Daytona Beach, Florida Computer Engineering (2009-2011) WORKING EXPERIENCE Coast 2 Coast Promotional Marketing

(2004-2008 )

Leader

(February 2011 June 2012)

Responsible for own pay/Commission Only pay. Coordinated weekly team meetings. Planning and conducting impacts and workshops. Coached struggling team members and non-team members Responsible for reporting teams numbers to upper management daily

Best Buy

Sales Operator Awarded Two consecutive Quarterly Sales MVP Awards

(October 2008 January 2011)

Understanding different customer demographics and sub-groups and tailoring the sales process respectively Responsible for fulfilling Manager on Duty roles when needed.

Sears Robuck & Co

Solutions Consultant Carried out departments revenue and attachment goals.

Maintaining look at feel of store. PROJECTS Institute of Electrical and Electronics Engineers

(October 2007 October 2008)

Project Leader (October 2009 March 2010) Designing, building, and coding a small robotic vehicle that can complete an obstacle course without human interaction.
PROFESSINAL SKILLS Effective Interpersonal Communicator - Over five years of providing solutions to customers, attending several workshops, and self-initiated books on communication. Leadership Ability - Over a year of coaching, managing my own team, and setting a team vision that matches the companys goals. Creative Thinking - Most valuable asset. Finding a creative solution for customer or the business. Strong Work Ethic - Put the teams ambitions above my own. Took no sick days in a years time from last employer. Dedicated to my work. AWARDS /ACHIEVEMENTS Quarterly Sales MVP (Q2), Best Buy, Baltimore, MD 2008 Quarterly Sales MVP (Q3), Best Buy, Meriden, CT, 2008
(Selected as top sales leader for the quarter. Combination of hitting revenue, attachment, and customer satisfaction goals)

(References available on request)