TestDirector

Installation Guide
Version 8.0

TestDirector Installation Guide, Version 8.0 This manual, and the accompanying software and other documentation, is protected by U.S. and international copyright laws, and may be used only in accordance with the accompanying license agreement. Features of the software, and of other products and services of Mercury Interactive Corporation, may be covered by one or more of the following patents: U.S. Patent Nos. 5,701,139; 5,657,438; 5,511,185; 5,870,559; 5,958,008; 5,974,572; 6,138,157; 6,144,962; 6,205,122; 6,237,006; 6,341,310; 6,360,332, 6,449,739; 6,470,383; 6,477,483; 6,549,944; 6,560,564; and 6,564,342.6,564,342; 6,587,969; 6,631,408; 6,631,411; 6,633,912 and 6,694,288. Other patents pending. All rights reserved. Mercury, Mercury Interactive, the Mercury Interactive logo, LoadRunner, LoadRunner TestCenter, QuickTest Professional, SiteScope, SiteSeer, TestDirector, Topaz and WinRunner are trademarks or registered trademarks of Mercury Interactive Corporation or its subsidiaries, in the United States and/or other countries. The absence of a trademark from this list does not constitute a waiver of Mercury Interactives intellectual property rights concerning that trademark. All other company, brand and product names are registered trademarks or trademarks of their respective holders. Mercury Interactive Corporation disclaims any responsibility for specifying which marks are owned by which companies or which organizations. Mercury Interactive Corporation 379 North Whisman Road Mountain View, CA 94043 Tel: (650) 603-5200 Toll Free: (800) TEST-911 Customer Support: (877) TEST-HLP Fax: (650) 603-5300 2004 Mercury Interactive Corporation, All rights reserved

If you have any comments or suggestions regarding this document, please send them via e-mail to documentation@mercury.com.
TDIG8.0/07

Table of Contents
Before You Install ..................................................................................1 Documentation Updates .......................................................................2 The Installation Process.........................................................................3 System Configuration............................................................................6 Upgrading TestDirector from a Previous Version .................................8 Upgrading TestDirector from Standard to Enterprise Edition ..............9 Installing Database Clients on the Server...........................................10 Installing Oracle Database Clients ......................................................11 Installing Microsoft SQL Server Database Clients...............................15 Installing Sybase Database Clients ......................................................19 Installing TestDirector on the Server..................................................21 Verifying the TestDirector Server Components ................................39 Running TestDirector ..........................................................................43 Installing TestDirector Add-ins ...........................................................48 Verifying the Internet Information Server Configuration..................51 IIS Account Settings.............................................................................51 TestDirector Virtual Directory Settings ...............................................54 Modifying the User Account for Running TestDirector as a Service..56 Customizing TestDirector ...................................................................58 How to Set Up TestDirector Mail Service Options .............................60 How to Set Up the SMTP Server Option .............................................60 How to Set Up the Microsoft IIS SMTP Service Option ......................61 How to Set Up a Profile for the Windows MAPI Option ....................62 Uninstalling TestDirector from the Server..........................................64

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TestDirector Installation Guide

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Before You Install

Welcome to TestDirector, Mercury Interactives Web-based test management tool. TestDirector enables you to access projects over the Internet or a corporate intranet via a Web browser. This chapter includes: Documentation Updates The Installation Process System Configuration Upgrading TestDirector from a Previous Version Upgrading TestDirector from Standard to Enterprise Edition

TestDirector Installation Guide

Documentation Updates
Mercury Interactive is continuously updating its product documentation with new information. You can download the latest version of this document from the Customer Support Web site (http://support.mercury.com). To download updated documentation: 1 In the Customer Support Web site, click the Documentation link. 2 Under Please Select Product, select TestDirector. Note that if TestDirector does not appear in the list, you must add it to your customer profile. Click My Account to update your profile. 3 Click Retrieve. The Documentation page opens and lists the documentation available for the current release and for previous releases. If a document was recently updated, Updated appears next to the document name. 4 Click a document link to download the documentation.

Before You Install

The Installation Process

Installing TestDirector includes the following phases:

Verify System Verify System Configuration Configuration

Install Database Install Database Client Client

Install Install TestDirector TestDirector onWeb Server on Web Server

Check Check Installation Installation

Install Add-ins Install Add-ins

Troubleshoot Troubleshoot

TestDirector Installation Guide

Verify System Configuration

Before you install TestDirector, you must verify that your server and client machines meet hardware and software specifications. For more information, see System Configuration on page 6.

Install Database Client

TestDirector enables you to work with the following types of databases: Microsoft Access, Oracle, Microsoft SQL Server, and Sybase. If you are installing TestDirector Standard Edition, which uses only Microsoft Access, proceed to the Install TestDirector on the Web Server section below. If you are installing TestDirector Enterprise Edition, and you want to use Oracle, Microsoft SQL Server, or Sybase, you must install the relevant database client software on the Web server before installing TestDirector. For more information, see Installing Database Clients on the Server, on page 10.

Install TestDirector on the Web Server

Install TestDirector on a Web server to enable multiple client workstations to access TestDirector via a Web browser. For more information, see Installing TestDirector on the Server on page 21.

Check Installation
After you install TestDirector, you can use the TestDirector Checker to verify that the main TestDirector server components have been successfully installed. For more information, see Verifying the TestDirector Server Components on page 39.

Install Add-ins
You can install TestDirector add-ins to enhance the existing functionality. For more information, see Installing TestDirector Add-ins on page 48.

Before You Install

Troubleshoot
This section includes the following issues: How to verify the account Internet Information Server (IIS) uses to launch the TestDirector server, and how to configure the TestDirector virtual folders. For more information, see Verifying the Internet Information Server Configuration on page 51. How to modify the user that was set to run TestDirector as a service. For more information, see Modifying the User Account for Running TestDirector as a Service on page 56. How to configure the mail service options that TestDirector supports. For more information, see How to Set Up TestDirector Mail Service Options on page 60. How to customize the names of the TestDirector modules, the links on the TestDirector Login window, and the Tools and Help menus. For more information, see Customizing TestDirector on page 58.

TestDirector Installation Guide

System Configuration
To successfully run TestDirector, you need the following server and client system configurations:

Server System Configuration

CPU Memory (RAM) Disk Space Pentium IIII 1.7 MHz or higher 512 MB minimum

At least 320 MB of free disk space is required for installing

TestDirector on a Web server (135 MB of free disk space on the system drive, and 185 MB of free disk space for the physical location). Note that if you store your TestDirector projects on the same Web server, at least another 60 MB of disk space is required.

For Windows NT 4.0, at least another 140 MB of disk space is

required for virtual memory.

For Windows 2000, at least another 190 MB of disk space is

required for virtual memory. Operating System

Windows NT 4.0 Server with Service Pack 6a Windows 2000 Advanced Server/Server with Service Pack 4 Windows Server 2003, Standard and Enterprise Editions Windows NT 4.0 Server: Internet Information Server (IIS) 4.0 Windows 2000 Advanced Server/Server/Professional: Internet
Information Server (IIS) 5.0

Web Server

Windows Server 2003, Standard and Enterprise Editions:

Internet Information Server (IIS) 6.0 Database

Microsoft Access Oracle: 8.1.7.4 or 9.2.0.4.5 Microsoft SQL Server: 7.0 or 2000. Sybase: 12.0 or 12.5 (Both servers must use Sybase 12.0 client
with EBF 11977.)

Before You Install

Client System Configuration

CPU Memory (RAM) Disk Space Operating System Pentium /100 MHz or higher 64 MB 20 MB of free disk space

Windows 98 SE Windows Me Windows NT 4.0 Server/Workstation with Service Pack 6a Windows 2000 Advanced Server/Server/Professional with
Service Pack 4

Windows XP Professional/Home Edition

Browser

Internet Explorer 5.5 (with Service Pack 2) or 6.0 (with Service

Pack 1)

Netscape Navigator 4.79 (Note that to work with Netscape

Navigator, you must install Internet Explorer 4.01 with Service Pack 2.) Display Document Generator Prerequisites Color palette setting of 256 colors or higher (65536 colors or higher recommended). Resolution 1024x768 minimum. The Document Generator is only available from TestDirector if Microsoft Word 97 (or later) and Microsoft Office 97 Service Release 2 (or later) are installed on your computer.

TestDirector Installation Guide

Upgrading TestDirector from a Previous Version

After installing TestDirector 8.0, if you want to work with a TestDirector project created with TestDirector 7.x, you must first upgrade the project, using the Site Administrator utility in TestDirector 8.0. If you created a project with TestDirector 6.x, you must first upgrade the project to TestDirector 7.2, using the Project Administration utility. You must then upgrade it to TestDirector 8.0. For more information on upgrading and migrating projects, refer to the TestDirector Administrators Guide.

Note: Before you upgrade to TestDirector 8.0: It is recommended that you back up your TestDirector projects. For more information, refer to the TestDirector Administrators Guide. You must uninstall the previous version of TestDirector. For more information, see Uninstalling TestDirector from the Server, on page 64.

Before You Install

Upgrading TestDirector from Standard to Enterprise Edition

TestDirector is available in Standard and Enterprise Editions. The following table summarizes the differences between the editions:
Support for: Databases Standard Edition Microsoft Access Enterprise Edition Microsoft Access, Oracle, Microsoft SQL Server, and Sybase User can define additional domains Yes Yes User can purchase additional licenses

Domains Version Control VAPI-XP Number of available Licenses

Default domain only No No Maximum of 5

If you are upgrading from TestDirector Standard Edition to Enterprise Edition, you must first uninstall the existing version. Note that uninstalling will not erase your existing projects. For more information on uninstalling TestDirector, see Uninstalling TestDirector from the Server on page 64. After you uninstall TestDirector, install the Enterprise Edition with a new license number. Note that you must use the same domains repository you used with the Standard Edition.

TestDirector Installation Guide

Installing Database Clients on the Server

TestDirector enables you to work with the following types of databases: Microsoft Access, Oracle, Microsoft SQL Server, and Sybase. If you are installing TestDirector Standard Edition, which uses only Microsoft Access, proceed to the next chapter, Installing TestDirector on the Server, on page 21. This chapter describes how to install, configure, and check the client-server connection for: Oracle, Microsoft SQL Server, and Sybase. For more information, refer to the documentation for these products.

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Installing Database Clients on the Server

Installing Oracle Database Clients

There are two stages to installing an Oracle client for TestDirector: Installing and Configuring Oracle Client Software Checking for Proper Oracle Client Installation This version of TestDirector supports Oracle 8.1.7.4 and 9.2.0.4.5 database clients. It is recommended that the same version of Oracle is used for both the database server and client.

Installing and Configuring Oracle Client Software

You install an Oracle client using the Oracle CD-ROM. If you are performing a Windows NT 4.0 installation, you must have administrator privileges for your computer.

Note: Make sure that you also install the appropriate Oracle patch set. For more information, refer to the Oracle Web site.

To install and configure Oracle 8.1.7 client software: 1 Insert the Oracle 8.1.7 client CD into the CD drive. If you are installing from a network drive, connect to it. 2 Run the Oracle installation program. The Oracle Installation dialog box opens. 3 In the Welcome dialog box, click Next. 4 In the File Locations dialog box, select a location and click Next. Wait until the Loading Products progress bar closes. 5 In the Installation Types dialog box, select Application user and click Next. 6 In the Summary dialog box, click Install. 7 In the Net8 Configuration Assistant: Welcome dialog box, click Next. 8 In the Directory Service Access dialog box, select No, I want to defer directory service access configuration to another time. Click Next.

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TestDirector Installation Guide

9 In the Naming Methods Configuration, Select Naming Methods dialog box, under Available Naming Methods, select Oracle Names and Host Name, and click the arrow button (>). Click Next. 10 In the Net Service Name Configuration, Database Version dialog box, select Oracle 8i database or service. Click Next. 11 In the Net Service Name Configuration, Service Name dialog box, type the service name for the Oracle 8i server. Click Next. 12 In the Net Service Name Configuration, Select Protocols dialog box, select TCP. Click Next. 13 In the Net Service Name Configuration, TCP/IP protocol dialog box, type the Oracle 8i server name in the Host name box. 14 Select Use the standard port number of 1521. Click Next. 15 In the Net Service Name Configuration, Test dialog box, select Yes, perform a test. Click Next. 16 In the Net Service Name Configuration, Connecting dialog box, wait for the connection results. Click Next. 17 In the Net Service Name Configuration, Net Service Name dialog box, type TDORASERVER. Click Next. 18 In the Net Service Name Configuration, Another Net Service Name? dialog box, select No. Click Next. 19 In the Net Service Name Configuration Done dialog box, click Next. 20 In the Naming Methods Configuration, Host Name dialog box, click Next. 21 In the Net Service Name Configuration Done dialog box, click Next. 22 Click Finish. 23 In the Oracle Universal Installer: End of installation dialog box, click Exit.

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Installing Database Clients on the Server

To install and configure Oracle 9.2.0 client software: 1 Insert the Oracle 9i client CD into the CD drive. If you are installing from a network drive, connect to it. 2 Run the Oracle installation program. The Oracle Installation dialog box opens. 3 In the Welcome dialog box, click Next. 4 In the File Locations dialog box, select a location and click Next. Wait until the Loading Products progress bar closes. 5 In the Available Products dialog box, click Oracle 9i Client. Click Next. 6 In the Installation Types dialog box, select Custom. Click Next. 7 In the Available Product Components dialog box, under Oracle 9iClient, select Oracle Windows Interfaces 9.2.0.1.0. Under Oracle Windows Interfaces 9.2.0.1.0, select Installable Components. Under Installable Components, select Oracle Provider for OLE DB 9.2.0.1.0. Click Next. 8 In the Summary dialog box, click Install. 9 In the Oracle Net Configuration Assistant: Welcome dialog box, select No, I will create net service names myself. Click Next. 10 In the Net Service Name Configuration, Database Version dialog box, select Oracle 8i or later database or service. Click Next. 11 In the Net Service Name Configuration, Service Name dialog box, type the service name for the Oracle 9i server. Click Next. 12 In the Net Service Name Configuration, Select Protocols dialog box, select TCP. Click Next. 13 In the Net Service Name Configuration, TCP/IP protocol dialog box, type the Oracle 9i server name in the Host name box. 14 Select Use the standard port number of 1521. Click Next. 15 In the Net Service Name Configuration, Test dialog box, select Yes, perform a test. Click Next. 16 In the Net Service Name Configuration, Connecting dialog box, the test results are displayed. Click Next.

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TestDirector Installation Guide

17 In the Net Service Name Configuration, Net Service Name dialog box, type TDORASERVER. Click Next. 18 In the Net Service Name Configuration, Another Net Service Name dialog box, select No. Click Next. 19 Click Next, and then click Finish. 20 In the Oracle Universal Installer: End of installation dialog box, click Exit.

Checking for Proper Oracle Client Installation

You verify that the Oracle client is installed properly using SQL Plus. To check for proper Oracle client installation: 1 Choose Start > Programs > Oracle - OraHome > Application Development > SQL Plus. The SQL Plus dialog box opens. 2 In the User Name box, type your Oracle user name. 3 In the Password box, type your Oracle password. 4 In the Host String box, type TDORASERVER. 5 Click OK. The SQL prompt is displayed. If the SQL prompt is not displayed, or if an error is displayed, consult your Oracle Database administrator to determine the cause.

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Installing Database Clients on the Server

Installing Microsoft SQL Server Database Clients

There are three stages to installing a Microsoft SQL Server client for TestDirector: Installing Microsoft SQL Server Client Software Configuring Microsoft SQL Server Client for TestDirector Checking for Proper Microsoft SQL Server Client Installation This version of TestDirector supports Microsoft SQL Server 7.0 and 2000 database clients. Note that it is recommended that the same version of Microsoft SQL Server is used for both the database server and client.

Installing Microsoft SQL Server Client Software

You install a Microsoft SQL Server client on your computer using the Microsoft SQL Server CD-ROM. If you are performing a Windows NT 4.0 or Windows 2000 installation, you must have administrator privileges for your computer. To install Microsoft SQL Server 7.0 client software: 1 Insert the CD-ROM into the CD drive. The Microsoft SQL Server dialog box opens. 2 Click Install SQL Server 7.0 Components. The Install SQL Server 7.0 Components list is displayed. 3 If you are installing from a network drive, map a drive letter to the Microsoft SQL Server installation folder. 4 Select setup.bat from the root directory in the new drive. 5 Select the Local Install option, and click Next. 6 Set the installation path, the destination for the program and data files. Click Next. 7 Select Custom Installation. 8 In the Select Components dialog box, under Components, select Management Tools. Under Sub-Components, select Query Analyzer, and clear all other options. Under Components, select Client Connectivity.

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TestDirector Installation Guide

9 Click Next. The Start Copying Files dialog box opens. The Microsoft SQL Server client files are installed. When the installation process is complete, the Setup Complete dialog box opens. 10 Click Finish. To install Microsoft SQL Server 2000 client software: 1 Insert the CD-ROM into the CD drive. If you are installing from a network drive, connect to it. 2 From the x86 folder, choose Setupsql.exe to run the installation program, and follow the instructions. 3 In the Computer Name dialog box, accept the default options and click Next. 4 In the Installation Selection dialog box, accept the default options and click Next. 5 In the User Name dialog box, type your name and company name. Click Next. 6 In the Software License Agreement dialog box, click Yes. 7 In the Installation Definition dialog box, select Client Tools Only and click Next. 8 In the Select Components dialog box, under Components, select Management Tools. Under Sub-Components, select Query Analyzer, and clear all other options. Under Components, select Client Connectivity. 9 In the Start Copying Files dialog box, click Next. 10 In the Setup Complete dialog box, click Finish.

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Installing Database Clients on the Server

Configuring Microsoft SQL Server Client for TestDirector

You configure the Microsoft SQL Server client using the SQL Client Configuration Utility. To configure the Microsoft SQL Server 7.0 client: 1 Choose Start > Programs > MS-SQL Server7.0 > SQL Client Network Utility. The SQL Client Network Utility dialog box opens. 2 Click the General tab and click Add. The Add Network Library Configuration dialog box opens. 3 In the Server Alias box, type TDSQLSERVER. 4 Under Network Libraries, select the protocol type as configured in the MS-SQL Server. For example: Named Pipes. 5 In the Connection Parameters area, clear the Pipe name box, and type the MS-SQL Server name. 6 Click OK to close the Add Network Library Configuration dialog box. 7 Click OK. To configure the Microsoft SQL Server 2000 client: 1 Choose Start > Programs > Microsoft SQL Server > Client Network Utility. The Server Client Network Utility dialog box opens. 2 Click the Alias tab. 3 Click Add. The Add Network Library Configuration dialog box opens. 4 In the Server alias box, type TDSQLSERVER. 5 In the File Name box, type the protocol name, as configured in the Microsoft SQL Server. For example: Named Pipes. 6 In the Parameters box, type the Microsoft SQL Server name. 7 Click OK to close the Add Network Library Configuration dialog box. 8 Click OK.

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TestDirector Installation Guide

Checking for Proper Microsoft SQL Server Client Installation

After you configure the Microsoft SQL Server client, you can verify that it is installed properly. To check for proper Microsoft SQL Server 7.0 or 2000 client installation: 1 Choose Start > Programs > Microsoft SQL Server > Query Analyzer. 2 In the SQL Server box, type TDSQLSERVER. 3 Under the Connect using box, choose Windows (NT) Authentication or SQL Server Authentication. If you choose Windows (NT) Authentication, click OK. If you choose SQL Server Authentication, type your SQL user name in the Log In box. In the Password box, type your SQL server password. Click OK. The Query window opens if the Microsoft SQL Server client is installed properly.

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Installing Database Clients on the Server

Installing Sybase Database Clients

There are two stages to installing a Sybase client for TestDirector: Installing Sybase Client Software Configuring Sybase Client for TestDirector This version of TestDirector supports Sybase 12.0 client with EBF number 11977.

Installing Sybase Client Software

You install a Sybase client on your computer using the Sybase CD-ROM. If you are performing a Windows NT 4.0 installation, you must have Administrator privileges for your computer. To install Sybase 12.0 client software: 1 Insert the CD-ROM into the CD drive. If you are installing from a network drive, connect to it. 2 Run the Setup.exe installation program. In the Welcome dialog box, click Next. 3 In the Installation Type dialog box, select Standard Install. Click Next. 4 In the Choose Directory dialog box, set the location for your Sybase client. 5 In the Summary dialog box, click Next. 6 When the installation is done, restart your computer. The Installation Complete message box opens. 7 Click OK.

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TestDirector Installation Guide

Configuring Sybase Client for TestDirector

You configure the Sybase client by creating the appropriate alias. After you configure the Sybase client, you can also check that it is installed properly. To configure Sybase 12.0 client for TestDirector: 1 Choose Start > Programs > Sybase > dsedit. The dsedit window opens. 2 Choose Server Object > Add. 3 In the Input Server Name dialog box, type TDSYBASESERVER, and click OK. 4 Select the Server Address attribute, and choose Server Object > Modify Attribute. 5 In the Network Address Attribute dialog box, click Add. 6 In the Input Network Address for Protocol dialog box, in the Network Address box, type <server name>, <port number>. Click OK. 7 In the Network Address Attribute dialog box, click OK. 8 Select TDSYBASESERVER from the Server list, and choose Server Object > Ping Server. 9 In the Ping dialog box, click the Ping button. The dsedit dialog box opens indicating that Sybase is connected properly. 10 Click OK to close the dsedit dialog box. 11 In the Ping dialog box, click Done. 12 In the dsedit window, choose File > Exit.

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Installing TestDirector on the Server

Installing TestDirector on the Server

Installing TestDirector on a Web server enables multiple users to access TestDirector via a Web browser, after a single installation process. This method also enables you to create shared default settings for all users.

Recommendations: Use a dedicated server and a dedicated IIS installation for the TestDirector Application Server. No other Web-based applications should be installed or should be using the IIS installation that is dedicated to TestDirector. If you are using a database other than Microsoft Access, install the database server software on a separate server from the one used by the TestDirector Application Server. Install TestDirector by logging in to your Web server machine directly not through any remote utilities.

Note that to install TestDirector you must have full administrator privileges on your Web server machine and full control privileges on the TestDirector domains.

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TestDirector Installation Guide

To install TestDirector on the server: 1 Insert the CD-ROM into the CD-ROM drive. The TestDirector 8.0 Setup window opens. Click Next. 2 The License Number dialog box opens.

In the License No. box, type the license number supplied to you when you purchased TestDirector. If you do not have a license number, you can select the Use Evaluation Key check box for a 60-day trial version of TestDirector.

Note: If you are upgrading from a previous TestDirector version, and the current TestDirector installation does not recognize your previous license number, contact Mercury Interactive Customer Support for a new license number.

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Installing TestDirector on the Server

Note: You can modify your license number using the Site Administrator. For more information, refer to the TestDirector Administrators Guide.

3 If you are a licensed user, in the Maintenance No. box, type the maintenance number supplied to you with your shipment of TestDirector. 4 Read the license agreement. To accept the terms of the license agreement, click Next. 5 If you are installing TestDirector Standard Edition, proceed to Step 7 on page 27. If you are installing TestDirector Enterprise Edition, the Database Servers dialog box opens.

Select the database server(s) you want to use. Microsoft Access is selected by default.

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TestDirector Installation Guide

If you selected Oracle, Microsoft SQL Server, and/or Sybase, make sure the relevant client software is installed on your computer before you continue installing TestDirector. For more information, see Installing Database Clients on the Server, on page 10. Click Next. 6 If you only selected Microsoft Access, proceed to Step 7 on page 27. If you selected Oracle, Microsoft SQL Server, and/or Sybase, the appropriate connectivity setup dialog box opens according to the database server(s) you chose. For each database type, enter the same database alias you chose during the database client installation. For Oracle databases, enter the Oracle database alias TDORASERVER. For more information on how to create this alias, see Installing Oracle Database Clients, on page 11.

Click Next.

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Installing TestDirector on the Server

For Microsoft SQL Server databases, enter the Microsoft SQL Server database alias TDSQLSERVER. For more information on how to create this alias, see Installing Microsoft SQL Server Database Clients, on page 15.

Click Next.

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TestDirector Installation Guide

For Sybase databases, enter the Sybase Server database alias TDSYBASESERVER. For more information on how to create this alias, see Installing Sybase Database Clients, on page 19.

Click Next.

Note: You can modify your server aliases using the Site Administrator. For more information, refer to the TestDirector Administrators Guide.

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Installing TestDirector on the Server

7 The TestDirector Service dialog box opens.

User: To set TestDirector as a service, the server needs to work against a fixed account that has administrator privileges. By default, TestDirector displays your user name. To set a different user name, click the Browse button. The Select Domain User dialog box opens. Select a domain, group name, and user name. Click the Select button. Click OK to close the Select Domain User dialog box. Note that if the Browse button is unavailable, you can type a different user name directly. Password: Type the login password of the specified user name. Confirm Password: Retype the login password to confirm it.

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TestDirector Installation Guide

Note: You can modify your TestDirector service settings after the installation process. For more information, see Modifying the User Account for Running TestDirector as a Service on page 56.

Click Next. 8 The Domains Repository dialog box opens.

Choose the location of the domains repository. The domains repository is a working area for a group of domains that are shared by multiple users. Each domain stores TestDirector projects. Click the Browse button to choose a repository path. If the path is not shared, the TestDirector installation checks if you want to share it. Click Yes. The Shared As dialog box opens. Type a share name or accept the default name. Click OK. Click Next.
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Installing TestDirector on the Server

9 The Mail Service dialog box opens.

TestDirector uses the mail service to send e-mails to users in a TestDirector project. To use a different mail service, verify that Select a Mail Service Option is selected, and select one of the mail service options: SMTP Server: The SMTP (Simple Mail Transfer Protocol) Server option uses a server on the network for sending mail. This option is recommended because TestDirector uses Windows Sockets to send mail directly to your mail server. Note that this option supports HTML format. Type the address of the SMTP server available on your local area network. If you do not know the SMTP server address, contact your mail or system administrator. Note that the SMTP protocol uses port 25. Make sure that this port is not blocked by your firewall.

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TestDirector Installation Guide

Windows MAPI: The Windows MAPI (Mail Application Programming Interface) option uses a local Windows messaging application profile. This option is enabled if a mail application supporting MAPI is installed on your machine, for example, Microsoft Outlook 2000 or Lotus Notes. Note that this option does not support HTML format. Select a profile name. Note that if you have Microsoft Outlook Express installed, select Default. For information on creating a profile, see How to Set Up a Profile for the Windows MAPI Option on page 62. Microsoft IIS SMTP Service: The SMTP (Simple Mail Transfer Protocol) Service option uses a local server on your machine for sending mail. This option is enabled if you installed Microsoft IIS SMTP Service during the Microsoft IIS installation. Note that this option supports HTML format. For more information on installing this option, see How to Set Up the Microsoft IIS SMTP Service Option on page 61.

Note: You can use the TD Servers tab in the Site Administrator to modify your TestDirector mail service option. For more information, refer to the TestDirector Administrators Guide.

Click Next.

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Installing TestDirector on the Server

10 The Virtual Directory dialog box opens.

TestDirector URL

TestDirector URL: Displays the URL to TestDirector. The URL is automatically updated when you choose a different virtual directory. Host Name: Displays the name of the server on which you are installing TestDirector. Virtual Directory Name: Displays the name of the virtual directory that the setup program creates. The default virtual directory name is TDBIN. You can create a new virtual directory by typing a new name in the box. If you change the virtual directory name, TestDirector updates the physical location and the TestDirector URL accordingly. Physical Location: Displays the default physical location of the TestDirector 8.0 Web site. If you change the virtual directory name, TestDirector updates the physical location and the TestDirector URL accordingly. You can click the Browse button to choose a new physical location. Click Next. Click Yes to confirm.
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TestDirector Installation Guide

11 The SiteScope Installation dialog box opens.

Select Install SiteScope to install SiteScope. To use SiteScope, open the TestDirector Site Administrator and click the SiteScope tab. To install SiteScope after the installation process, see Installing TestDirector Add-ins, on page 48. Click Next.

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Installing TestDirector on the Server

12 The TestDirector Demonstration dialog box opens.

To help you get started with TestDirector, you can choose to install the following: TestDirector Demonstration Project: A sample TestDirector project which is based on the Mercury Tours site. Mercury Tours: A sample Web-based application for travel reservations. Note that this option installs Tomcat 3.3 on your machine.

Note: TestDirector includes a self-paced tutorial which explains how to use TestDirector to manage the application testing process. To perform the lessons in the tutorial, you need to install both options.

Click Next.

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TestDirector Installation Guide

13 The Setup Summary dialog box opens.

TestDirector checks the space that you have for installing the necessary files. To review or change any settings, click Back. To accept the settings and continue, click Install. The installation process may take a few minutes.

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Installing TestDirector on the Server

14 When the installation is complete, the Registration dialog box opens.

Click Online Registration to open the Mercury Interactive Customer Support Web site and register. Click Next.

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TestDirector Installation Guide

15 The Web Address dialog box opens, displaying the TestDirector URL.

TestDirector URL

Click Finish. 16 The Confirm dialog box opens. Click Yes to restart your computer. After restarting, the TestDirector 8.0 program folder is added to the Start menu. The TestDirector 8.0 program folder contains the following items:
Option Books Online Description Displays the complete TestDirector documentation set in .PDF format. Online books can be read and printed using Adobe Acrobat Reader 5.0 which can be downloaded from the Adobe Web site (http://www.adobe.com/products/acrobat/readstep2.html). Provides immediate answers to questions that arise as you work with TestDirector. It describes menu commands and dialog boxes, and shows you how to perform TestDirector tasks.

Online Help

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Installing TestDirector on the Server

Option Site Administrator TestDirector 8.0 TestDirector Restore Project Access Uninstall TestDirector 8.0 Readme

Description Opens the Site Administrator to create and maintain TestDirector projects. For more information, refer to the TestDirector Administrators Guide. Opens TestDirector in your Web browser. Enables you to restore access to a project that is not in your current Projects list in the Site Administrator. For more information, refer to the TestDirector Administrators Guide. Enables you to uninstall TestDirector and its related files. For more information, see Uninstalling TestDirector from the Server, on page 64. Provides last-minute news and information about installation and compatibility issues, as well as known problems and limitations.

If you installed the TestDirector demonstration project and Mercury Tours (see Step 12 on page 33), your Start menu also includes the Mercury Tours program folder. The Mercury Tours program folder contains the following items:
Option Mercury Tours Readme Start Server Stop Server Description Opens the Mercury Tours site in your Web browser. Provides information about installation and starting Mercury Tours. Starts the Mercury Tours server. Stops the Mercury Tours server.

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In addition to the program folders in the Start menu, the TestDirector icon is added to the system tray. Right-click to select the following options:
Option Stop TestDirector Start TestDirector TestDirector Checker Description Stops the TestDirector services. Starts the TestDirector services. Opens the TestDirector Server Side Checker, which enables you to verify that each TestDirector server component is functioning properly. For more information, see Verifying the TestDirector Server Components, on page 39. Opens the TestDirector 8.0 Change User dialog box, which enables you to modify the user that was set to run TestDirector as a service. For more information, see Modifying the User Account for Running TestDirector as a Service, on page 56.

Change TestDirector Run As

17 To start TestDirector, either: Choose Start > Programs > TestDirector 8.0 > TestDirector 8.0. Open your Web browser and type your TestDirector URL: http://<TestDirector server name>/<virtual directory name>/default.htm The TestDirector Options window opens.

Note: For information on installing add-ins, see Installing TestDirector Add-ins, on page 48.

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Verifying the TestDirector Server Components

Verifying the TestDirector Server Components

After installing TestDirector, you can use the TestDirector Checker to verify that the main TestDirector server components are successfully installed. The TestDirector Checker is a diagnostic tool that tests many of the TestDirector server components that TestDirector uses. Running the TestDirector Checker can pinpoint the cause of many server side problems associated with accessing TestDirector. The following components are verified by the TestDirector Checker:
Component Computer Operating System Disk Space Internet Information Server License Domain Repository Description Verifies the computer name, domain name, and user name. Verifies the operating system and service packs. Verifies that sufficient disk space is available. Verifies your IIS version, TCP port number, and TestDirector virtual directories. Verifies your license number. Verifies the existence and permissions of the following folders:

TestDirector templates Default domain All domains on the TestDirector server

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TestDirector Installation Guide

Component DCOM Configuration

Description Verifies the default DCOM security and identity configuration of the main TestDirector server components:

TestDirector Server (OTAServer.exe) Domain Server (TDDomSr.exe) Applications responsible for the TestDirector
copy/paste capabilities, and automatic mail notification (OTAScripting.exe) Services Verifies the configuration and status of the TestDirector services:

Automatic mail notification (SendAllQualified

service)

OTA Pool Manager Service (OTAPool service)

Note: For more information on the TestDirector Checker and possible error messages, refer to the TestDirector Knowledge Base (http://support.mercury.com) and search for the article What is the TestDirector Checker and What Does it Do, using Problem ID 15212.

To verify the TestDirector server components: 1 In the System Tray, right-click the TestDirector icon , and choose TestDirector Checker. The Password Dialog dialog box opens.

The user name indicates the user that is set to run TestDirector as a service.

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Verifying the TestDirector Server Components

2 Type the password and click OK. The TestDirector 8.0 Server Side Checker window opens.

3 To verify the status of the server components, you can: Select a component and choose Tree > Check Selected Node. Click the Check All button or choose Tree > Check All Nodes to verify all components.

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4 In the TestDirector Component Status window, you can view the results of the checked components.

Passed components are displayed in green with a check mark. Failed components are displayed in red with an X. Components that may lead to problems and require the attention of the TestDirector administrator are displayed in blue with a question mark. 5 To save the results, you can: Choose Result > Save As to save your results to an HTML file. Choose Result > Copy to copy your results to the Clipboard in text format. 6 Click the Exit button to close the TestDirector Checker.

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Running TestDirector

Running TestDirector
You can launch TestDirector on your workstation from your Web browser. Note that you cannot run two different versions of TestDirector (or the same version of TestDirector with different service packs) at the same time from the same client or server machine. To run TestDirector 8.0 on a workstation: 1 Open your Web browser and type your TestDirector URL: http://[TestDirector server name]/[virtual directory name]/default.htm. The TestDirector Options window opens.

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The TestDirector Options window contains the following links:

Option TestDirector Description Opens TestDirector and displays some or all of the following TestDirector modules, depending on your TestDirector license: Requirements, Test Plan, Test Lab, and Defects. For more information, refer to the TestDirector Users Guide. Opens the Site Administrator to create and maintain TestDirector projects. For more information, refer to the TestDirector Administrators Guide. Contains links to TestDirector add-ins. For more information on the available add-ins, see Installing TestDirector Add-ins, on page 48. Provides last-minute news and information about installation and compatibility issues, as well as known problems and limitations.

Site Administrator

Add-ins Page

Readme

2 Click the TestDirector link. The first time you run TestDirector, the following files are downloaded to your computer:
File Name OTAClient80.dll webtdclient80.dll tdclientui80.ocx wexectrl.exe XGO.ocx test_type.ini Description Contains the Open Test Architecture API for TestDirector projects. Contains a gate for TestDirector client/server communication. Contains all of TestDirectors user interface. Enables automated test execution. Enables the Execution Flow tab in the Test Lab module. Enables the various types of tests included in the Test Plan module.

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Running TestDirector

File Name American.adm & Roget.adt OTAXml.dll & OTAReport.dll SRunner.ocx TDInstancemanager.exe & TdComandProtocol.exe TDTmplt.tcf

Description Enables spell checking capabilities. Enables reporting capabilities. Enables VAPI-XP (TestDirector Enterprise Edition only). Enables the connection between the mail service and TestDirector. The template for the Document Generator.

Subsequently, TestDirector automatically carries out a version check. If it detects a newer version on the server, it downloads it to your machine. Note that downloading TestDirector may take a few minutes.

Note: To download files to your computer, you must log in with administrator privileges. This applies if you are running TestDirector for the first time, upgrading to a newer version, or applying a service pack.

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TestDirector Installation Guide

After the TestDirector version has been checked and updated if necessary, the TestDirector Login window opens.

3 In the Domain list, select a domain. You can select the default domain called DEFAULT. If you are not sure which domain to select, contact your TestDirector administrator.

Note: The DEFAULT domain is the only available domain in the TestDirector Standard Edition.

4 In the Project list, select a project. 5 In the User ID box, type or select your user name. 6 In the Password box, type your password. (If you are the first person to log in as admin, the first time you log in you do not need a password.)

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Running TestDirector

7 Click the Login button. TestDirector opens and displays the module in which you last worked during your previous TestDirector session.

Note: To view TestDirector online resources, click the Help button located on the upper-right side of any TestDirector window.

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TestDirector Installation Guide

Installing TestDirector Add-ins

TestDirector offers integrations with Mercury Interactive testing tools as well as third-party, external tracking, synchronization, and version control tools. To integrate TestDirector with other tools, you may need to install appropriate add-ins from the TestDirector Add-ins page.

Note: If you are integrating TestDirector with another tool, you can verify that you are using a supported version. Refer to the Customer Support site and locate the Integrations Availability alert.

To install a TestDirector add-in: 1 Click the Add-ins Page link in the TestDirector Options window or TestDirector Login window. The TestDirector Add-ins page opens.

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Installing TestDirector Add-ins

The following TestDirector add-ins are available: TestDirector Connectivity: Enables you to integrate TestDirector with other tools. TestDirector System Test Remote Agent: Enables you to run a system test on a machine. You can run a system test to retrieve a machines system information, view a captured desktop image of a test run on a machine, or restart a machine. TestDirector Client Side Setup: Enables you to install all TestDirector components on a client machine, without downloading them through a browser. More TestDirector Add-ins: Enables you to install additional add-ins. This page is continuously updated by Mercury Interactive. The add-ins include Mercury Interactive tools, such as Astra QuickTest and QuickTest Professional; other third party tools, such as Microsoft Word and Microsoft Excel; Netscape add-in for ActiveX controls, TestDirector Explorer, Version Control, SiteScope, and more. 2 Click an add-in link. A page with additional information about the add-in opens. If you click the More TestDirector Add-ins link, the More TestDirector Add-ins page opens, enabling you to select additional add-ins. 3 Click the <Add-in> Guide link (where applicable) for instructions on using the add-in. 4 Click the Download Add-in link to begin installing the add-in. Follow the on-screen installation instructions.

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TestDirector Installation Guide

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Verifying the Internet Information Server Configuration

Verifying the Internet Information Server Configuration

If the TestDirector Checker (see page 39) indicates a problem in the Internet Information Server (IIS) component, check the following settings: IIS Account Settings TestDirector Virtual Directory Settings

IIS Account Settings

The TestDirector installation creates the TD_IUSER_LOCAL account. IIS uses this account to launch the TestDirector Application Server. To verify the IIS account settings: 1 Go to the Internet Service Manager: If you have IIS 4.0, from the Start menu, choose Programs > Windows NT 4.0 Option Pack > Microsoft Internet Information Server > Internet Service Manager. The Microsoft Management Console opens. If you have IIS 5.0, from the Start menu, choose Settings > Control Panel. Click the Administrative Tools icon and then click the Internet Services Manager icon. The Internet Information Services window opens. 2 In the tree on the left pane, select Default Web Site. (Expand the tree, if needed.) 3 Right-click the TestDirector virtual directory (by default, TDBIN). 4 Click Properties. The TDBIN Properties dialog box opens. 5 Click the Directory Security tab.

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6 In the Anonymous Access and Authentication Control section, click the Edit button. The Authentication Methods dialog box opens.

The Authentication Methods dialog box contains three methods for setting up the user account used by IIS to launch the TestDirector Application Server: anonymous access, basic authentication, and integrated Windows authentication. Anonymous Access Authentication: If Allow Anonymous Access is selected, IIS launches the TestDirector Application Server with the same user account that enables anonymous access to IIS. To check or change this account, click the Anonymous Access Edit button. The user account for IIS anonymous access is TD_IUSER_LOCAL.

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Verifying the Internet Information Server Configuration

Basic Authentication: If Basic Authentication is selected, IIS launches the TestDirector Application Server with the same user account that is used for basic authenticated access to IIS. To define a Windows NT domain for basic authentication, click the Basic Authentication Edit button. The Basic Authenticating Domain dialog box opens. Enter a name in the Domain Name box or click Browse to find available domains. When a domain is defined, the client can access IIS with any user account from that domain. Note that if no domain is defined, the client can access IIS with any local user account. Note that when basic authentication is selected, the Web browser transmits user accounts across the network in an unencrypted form. After selecting a domain, you should add all user accounts that have basic authentication selected and that may be used to access the IIS server. The access type for these user accounts must be set to Allow Access and Allow Launch in the Registry Value Permissions dialog box in the DCOM Configuration Utility. Integrated Windows Authentication (Windows NT Challenge/Response): The Integrated Windows Authentication method is best suited for an intranet environment. The current Windows user information on the client machine is used to launch the TestDirector Application Server. Note that this authentication method is supported only by Microsoft Internet Explorer (version 2.0 or later). HTTP proxy connections are not supported.

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TestDirector Installation Guide

TestDirector Virtual Directory Settings

Verify that the following TestDirector virtual directories are configured properly: TDBIN: The default virtual directory. HWDM: The HTML Web Defect Manager virtual directory. To verify the TestDirector virtual directory settings: 1 Open the Internet Service Manager: If you have IIS 4.0, from the Start menu, choose Programs > Windows NT 4.0 Option Pack > Microsoft Internet Information Server > Internet Service Manager. The Microsoft Management Console opens. If you have IIS 5.0, from the Start menu, choose Settings > Control Panel. Click the Administrative Tools icon and then click the Internet Services Manager icon. The Internet Information Services window opens. 2 In the tree on the left pane, select Default Web Site. (Expand the tree, if needed.) 3 Right-click the TDBIN directory and choose Properties. The TDBIN Properties dialog box opens. In the Virtual Directory tab, verify that the following options are selected:
Settings for IIS 4.0: Settings for IIS 5.0:

Read is selected. Write and Directory browsing

allowed are cleared.

Read is selected. Script source access, Write, and

Directory browsing are cleared.

The Application Settings Name

section is enabled and the Remove button is visible.

The Application name box is

enabled and the Remove button is visible.

Run in separate memory space

(isolated process) is selected.

Scripts and Executables is selected

in the Execute Permissions list.

Execute (including script) is

selected.

High (Isolated) is selected in the

Application Protection list.

Click OK to close the TDBIN Properties dialog box.

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Verifying the Internet Information Server Configuration

4 Expand the TDBIN directory. Right-click HWDM and choose Properties. The HWDM Properties dialog box opens. In the Virtual Directory tab, verify that the options indicated in step 3 are selected.

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TestDirector Installation Guide

Modifying the User Account for Running TestDirector as a Service

You can modify the user that was set to run TestDirector as a service (see Step 7 on page 27).

Note: The user name that you specify must have full administrator privileges to the TestDirector domain repository.

To modify the user account for running TestDirector as a service: 1 In the system tray, right-click the TestDirector icon , and choose Change TestDirector Run As. The TestDirector 8.0 Change User dialog box opens.

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Modifying the User Account for Running TestDirector as a Service

2 In the Domain\User box, type the domain and user name. For example, domain_name\user_name. Alternatively, click the Browse button. The Select Domain User dialog box opens.

In the Look in list, select a domain, or click the More Domains button to choose another domain. In the Groups list, select a group name. In the Users section, select a user name. Click Select. Click OK to close the Select Domain User dialog box. The user name is displayed in the Domain\User box. 3 In the Password box, type the login password of the specified user name. 4 In the Confirm Password box, retype the login password of the specified user name. 5 Click OK to close the TestDirector 8.0 Change User dialog box.

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TestDirector Installation Guide

Customizing TestDirector
You can customize the names of the TestDirector modules, the links on the left side of the TestDirector Login window, and the Tools and Help menus in the setup_a.ini file on your TestDirector server machine.

Note: It is recommended that you keep a backup copy of the setup_a.ini file.

To customize TestDirector: 1 On your server machine, open the setup_a.ini file, located in the [drive:] InetPub\virtual directory name. By default the virtual directory name is TDBIN. For more information on your virtual directory name, see step 10 on page 31. 2 Locate the [File_ 2] section in the file. 3 To change the names of the TestDirector modules, delete them, or rearrange their order, change the default names listed in the param_RegisteredPages= line. The following is the syntax of an entry in the param_RegisteredPages= line: <Tab_Name>, <CLSID>[!<Tab_Name>,<CLSID>...]

Note: You can also customize the name of the Defects module by adding a parameter in the Site Config tab in the Site Administrator. For more information, refer to the TestDirector Administrators Guide.

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Customizing TestDirector

4 To change, delete, or rearrange the names and URLs of the links on the left side of the TestDirector Login window, change the default names and URLs listed in the param_RegisteredLinks= line. The following is the syntax of an entry in the param_RegisteredLinks= line: <Link_Name>,<URL>[!<Link_Name>,<URL>...] 5 To change, delete, or rearrange the list of items in the Tools menu, change the default names listed in the param_RegisteredTools= line. The following is the syntax of an entry in the param_RegisteredTools= line: <Tool_Name>, <CLSID>[!<Tool_Name>,<CLSID>...] 6 To change, delete, or rearrange the list of items in the Help menu, change the default names and URLs listed in the param_RegisteredHelp= line. The following is the syntax of an entry in the param_RegisteredHelp= line: <Help_Name>, <URL>[!<Help_Name>,<URL>...]

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TestDirector Installation Guide

How to Set Up TestDirector Mail Service Options

This chapter explains how to configure the mail service options that TestDirector supports (see Step 9 on page 29). This chapter describes: How to Set Up the SMTP Server Option How to Set Up the Microsoft IIS SMTP Service Option How to Set Up a Profile for the Windows MAPI Option

How to Set Up the SMTP Server Option

It is recommended that you select the SMTP Server option. TestDirector uses Windows Sockets to send mail directly to your mail server. You should contact your mail or system administrator for the mail server name. Make sure that your mail server supports the SMTP protocol. Note that the SMTP protocol uses port 25. Make sure that this port is not blocked by your firewall.

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How to Set Up TestDirector Mail Service Options

How to Set Up the Microsoft IIS SMTP Service Option

To set TestDirector to support the Microsoft IIS SMTP Service option, you need to install it on the TestDirector Web server. This section explains how to install Microsoft IIS SMTP Service on Windows NT and Windows 2000. To install the Microsoft IIS SMTP Service on Windows NT: 1 Choose Start > Programs > Windows NT 4.0 Option Pack > Windows NT 4.0 Option Pack Setup. Alternatively, double-click the Add/Remove Programs icon in the Control Panel dialog box. The Add/Remove Programs Properties dialog box opens. Double-click Windows NT 4.0 Option Pack. The Microsoft Windows NT 4.0 Option Pack Setup dialog box opens. 2 Click Next. 3 Click the Add/Remove button. 4 Under Components, select Internet Information Server (IIS). 5 Click the Show Subcomponents button. 6 Under Subcomponents of Internet Information Server (IIS), select SMTP Service. 7 Click OK to close the Internet Information Server (IIS) dialog box. 8 Click Next. The installation process starts. 9 When the installation is done, click Finish in the Microsoft Windows NT 4.0 Option Pack Setup dialog box. To install the Microsoft IIS SMTP Service on Windows 2000: 1 Choose Start > Programs > Control Panel and double-click the Add Remove Programs icon. The Add/Remove Programs window opens. 2 Click Add/Remove Windows Components. The Windows Components Wizard opens. 3 Under Components, select Internet Information Services (IIS). 4 Click the Details button.

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TestDirector Installation Guide

5 Under Subcomponents of Internet Information Services (IIS), select SMTP Service. 6 Click OK to close the Internet Information Services (IIS) dialog box. 7 Click Next in the Windows Components Wizard. The installation process starts. 8 When the installation is done, click Finish in the Windows Components Wizard.

How to Set Up a Profile for the Windows MAPI Option

To set TestDirector to support the Windows MAPI option, you need to have a Windows messaging application profile. This section explains how to create a profile in Microsoft Exchange, Microsoft Outlook (97, 98, or 2000), and Microsoft Outlook Express. Note that by default, all Microsoft mail servers support the Windows Messaging System. Other mail systems may also support it. For example, Lotus Notes supports the Windows Messaging System, provided that it is installed prior to the Lotus Notes client installation. For more information on setting your mail system, refer to your mail or system administrator.

Note: To verify that your Windows MAPI profile is set properly, refer to the TestDirector Knowledge Base (http://support.mercury.com) and search for the article How to Check if Your MAPI Mail Profile is Working, using Problem ID 11621.

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How to Set Up TestDirector Mail Service Options

To create a profile in Microsoft Exchange and Microsoft Outlook (97, 98, or 2000): 1 Choose Start > Settings > Control Panel and double-click the Mail icon, or right-click the Inbox icon on your desktop and then select Properties. 2 In the Service tab, click Show Profiles. The General dialog box opens. 3 Click Add. The Inbox Setup Wizard opens. 4 Select Use the following information services. 5 Clear the check boxes for all the services except the Microsoft Exchange Server service. Note that if the information service you need is not in the list, you may need to install it separately. 6 Click Next. 7 In the Profile Name box, type a name for the new profile. Click Next. 8 In the Microsoft Exchange Server box, type the name of your Exchange Server computer. 9 In the Mailbox box, type your mailbox name. 10 Click Next. 11 Follow the prompts of the Setup Wizard. If you are not sure which settings to use, contact your mail administrator. 12 Click Finish. 13 Click Close to close the General tab. To create a mail account in Microsoft Outlook Express: 1 Open Microsoft Outlook Express. 2 Choose Tools > Accounts. The Internet Accounts dialog box opens. 3 Click Add. 4 Choose Mail. The Internet Connection Wizard opens. 5 Follow the prompts of the Internet Connection Wizard. If you are not sure which settings to use, contact your mail administrator.

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TestDirector Installation Guide

Uninstalling TestDirector from the Server

You can remove TestDirector 8.0 and the Mercury Tours demonstration from your computer. You can also remove a previous TestDirector version before upgrading to TestDirector 8.0. Note that if you are upgrading to TestDirector 8.0, Mercury Interactive recommends that you back up your TestDirector projects before you uninstall your previous TestDirector version. For more information, refer to the TestDirector Administrators Guide.

Note: To uninstall TestDirector from the server, you must log in with administrator privileges.

To uninstall TestDirector from the server: 1 Choose Start > Programs > TestDirector X > Uninstall TestDirector X. The Uninstall TestDirector dialog box opens for the TestDirector version you currently have installed.

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Uninstalling TestDirector from the Server

2 In the Uninstall Components list, choose the components you want to remove. By default, the check boxes for all the components originally installed are selected. You can choose from the following options:
Option Icons and Program Group Virtual Directory and Physical Location Components OTA Client API Server Services Description Deletes the TestDirector icons and program folder. Deletes the virtual directories and the physical folders in which TestDirector program files reside. Deletes client components that were installed on the server. Deletes the TestDirector Open Test Architecture DLL and the tdclient.dll. Deletes the TestDirector server and its components, domain server, and OTAScripting. Deletes the TestDirector services.

3 Click Continue. 4 Click Yes to confirm. To uninstall Mercury Tours from a Web server: Choose Start > Settings > Control Panel > Add/Remove Programs and follow the instructions on your screen.

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