INSTITUTE OF MANAGEMENT TECHNOLOGY

CENTRE FOR DISTANCE LEARNING

GHAZIABAD

End-Term Examinations December 2011

Subject Code : MIS Subject Name: Management Information Systems
Notes:

Time Allowed : 3 Hours Max. Marks : 70

(a) Answer any FOUR questions from SECTION-A and CASE STUDY as given in SECTION-B. Each Question (SECTION-A) carries 14 MARKS and (SECTION-B) Case Study carries 14 MARKS. (b) For students enrolled before January 2008, the Question Paper would be treated for 50 marks instead of 70 marks. (c) No doubts/clarifications shall be entertained. In case of doubts/clarifications, make reasonable assumptions and proceed.

SECTION-A

MARKS : 56

Q.1

(a) (b)

What role of Information Systems in an organization? Discuss common and unique features of information systems enabled organization. Describe the decision making process. Describe some major challenges of information systems. How should one plan before starting a business on Internet? What are the major risks involved in an Internet business? What are the different levels of the organizational hierarchy? Which type of information systems are used at each level? What is transaction process systems (TPS)? Explain with suitable examples. What are the various hardware components of computer systems? What are the different components in the data hierarchy? How can human errors be a concern for systems builders? What is the tree topology? Explain advantages and disadvantages. What do you understand by e-business and e-commerce? Discuss. Describe the role of feasibility in systems development life cycle.

Q.2

(a) (b)

Q.3

(a) (b)

Q.4

(a) (b)

Q.5

(a) (b)

Q.6

(a) (b)

Q.7

Write short Notes (a) (b) (c) Decision Support Systems Executive Support Systems Group Decision Support Systems

ETE-Dec.11

Page 1 of 2

MIS

SECTION-B

(Case Study)

MARKS : 14

MACYs One of the most well-known retail names today, Macys USA operates over 850nationwide and has more than 30,000 employees. In line with their well-defined priorities, Macys, was looking for a time efficient solution to improve their HRMS processes. The Human Resources department at Macys is constantly faced with the mammoth challenge of keeping up-to-date records for all their stores. This includes employee data, their positions and organizational structure, payroll, tax exemption requirements, detailed stores data, etc. Macys uses the PeopleSoft HRMS8.0 for their HR management. Some of their repetitive, manually intensive tasks were: Updating the employee positions table on a monthly basis. Adding new stores to their database as and when required. This included manually filling in information about the other 180+ stores and linking the data with the new store. Adding new employee positions as and when they are introduced. Resetting and updating employee tax exemptions annually. Regular maintenance of PeopleSoft database tables. Running payroll routinely.

Mr. Nicholas Evans, the Human Resources, Information Systems Manager at Macys wanted to automate these routine tasks in order to increase efficiencies within his workgroup. The one option open to him was to hire a People Soft consultant. This option was not only extremely expensive, but it didnt fit with Macys priority of rapid development and deployment. It takes considerable time to implement and test all processes using a consultant. Using web front end was perfect because it doesnt violate any rules. If you try to do this using SQL and if you miss anything, many things could go wrong. So using web front end was perfect.Mr. Nicholas Evans- HR, IS Manager, Macys. Questions (a) (b) (c) What is the level of information systems in organizational hierarchy? Discuss your point of view. What is the concern of Mr. Nicholas regarding HR systems in Macys? Draw a workflow block diagram of HR process system for Macys.

ETE-Dec.11

Page 2 of 2

MIS