PRINCIPLES OF MANAGEMENT (BAGB1013 / BGB1013) CLASS EXERCISE ON CHAPTER 1 (80 marks) Name: Matric.

No: Instruction: Please fill in the blanks with the accurate answers. 1. Management involves coordinating and overseeing the work activities of others so that their activities are completed efficiently and effectively. Getting the most output from the least amount of inputs refers to _______________, while completing activities to attain organizational goals is considered _______________. (2 marks) 2. Originally, Henri Fayol proposed 5 management functions, but today these functions have been condensed to 4. List them down in proper order: (9 marks) Original management functions 1. 2. 3. 4. 5. 1. 2. 3. 4. Current management functions

3. Henry Mintzberg described that managers exhibit 10 managerial roles that can be grouped around interpersonal relationships, the transfer of information, and decision making. What are these roles? (10 marks) Interpersonal roles 1. 2. 3. 4. 5. 6. Informational roles 7. 8. 9. 10. Decisional roles

4. What types of skills do managers need? According to Robert L. Katz, these skills are related to managerial levels. The most important skills for the different managerial levels are: (3 marks) Managerial levels Lower-Level Managers Middle Managers Top Managers Management skills

5. Identify these management scholars. What did they develop? Link them accordingly. (18 marks)

HENRI FAYOL

Scientific management

W. EDWARDS DEMMING

Bureaucracy

ELTON MAYO

Management functions

HENRY MINTZBERG

Management science / TQM

FREDERICK W. TAYLOR

Managerial roles

MAX WEBER

Hawthorne studies (Organizational Behavior)

6. The managers job is continually changing. Consider TATA of India, whose introduction of the $2,000 minicar - the Nano, was the talk of the global automotive industry. Its success today was the result of its Chairmans directives towards its employees to: Cut costs. Think out of the box. Even if the world around you is collapsing, be bold, be daring. Think big. From these words, what 2 management issues do you think are most important for managers today? Explain. (6 marks)

7. Before management theories came about in the early 1900s, management has been practiced for a long time. Examples from extensive project executions such as the Egyptian pyramids and the Great Wall of China lay some evidence that some form of management was implemented. One of the earliest forms of documented work on management came in 1776 from Adam Smiths book titled The Wealth of Nations, in which he developed a term called division of labor or job specialization. What does this term means? (2 marks)

8. General administrative theorist, Henri Fayol, developed 14 principles of management that represent fundamental rules of management tat could be applied to all organizational situations and taught in schools. Circle the correct 14 principles from this list: (14 marks)
Plan Division of work Discipline Initiative Motivation Authority Responsibility Unity of direction Centralization Scalar chain Accountability Unity of command Stability of tenure Remuneration Leadership Subordination of personal interest Esprit de corps Order Equity Control

9. Managing large groups, such as in a factory, requires bureaucracy. Fill in the 6 characteristics of bureaucracy in the illustration below: (6 marks)

A bureaucracy should have

10. If the organization is seen as an open system, how would you graphically illustrate it? (10 marks)