1. INTRODUCTION Cadbury is a British confectionery company Headquartered in Cadbury house .

this company operate more than 50 country world wide.This company surely had very good in their managment ,so that we choose this company for our case study about one chapter that we had learn in subject Industrial Managment tahat is about supply chain managment.so,our reasearh is about supply chain technique this company. 2. ELEMENTS OF THE SUPPLY CHAIN

A simple supply chain is made up of several elements that are linked by the movement of products along it. The supply chain starts and ends with the customer. a)Customer: The customer starts the chain of events when they decide to purchase a product that has been offered for sale by a company. The customer contacts the sales department of the company, which enters the sales order for a specific quantity to be delivered on a specific date. If the product has to be manufactured, the sales order will include a requirement that needs to be fulfilled by the production facility. b)Planning: The requirement triggered by the customers sales order will be combined with other orders. The planning department will create a production plan to produce the products to fulfill the customers orders. To manufacture the products the company will then have to purchase the raw materials needed. c)Purchasing: The purchasing department receives a list of raw materials and services required by the production department to complete the customers orders. The purchasing department sends purchase orders to selected suppliers to deliver the necessary raw materials to the manufacturing site on the required date. d)Inventory: The raw materials are received from the suppliers, checked for quality and accuracy and moved into the warehouse. The supplier will then send an invoice to the company for the items they delivered. The raw materials are stored until they are required by the production department. e)Production: Based on a production plan, the raw materials are moved inventory to the production area. The finished products ordered by the customer are manufactured using the raw materials purchased from suppliers. After the items have been completed and tested, they are stored back in the warehouse prior to delivery to the customer. f)Transportation: When the finished product arrives in the warehouse, the shipping department determines the most efficient method to ship the products so that they are delivered on or before the date specified by the customer. When the goods are received by the customer, the company will send an invoice for the delivered products.

3. SUPPLY CHAIN MANAGEMENT To ensure that the supply chain is operating as efficient as possible and generating the highest level of customer satisfaction at the lowest cost, companies have adopted Supply Chain Management processes and associated technology. Supply Chain Management has three levels of activities that different parts of the company will focus on: strategic; tactical; and operational. a)Strategic: At this level, company management will be looking to high level strategic decisions concerning the whole organization, such as the size and location of manufacturing sites, partnerships with suppliers, products to be manufactured and sales markets. b)Tactical: Tactical decisions focus on adopting measures that will produce cost benefits such as using industry best practices, developing a purchasing strategy with favored suppliers, working with logistics companies to develop cost effect transportation and developing warehouse strategies to reduce the cost of storing inventory. c)Operational: Decisions at this level are made each day in businesses that affect how the products move along the supply chain. Operational decisions involve making schedule changes to production, purchasing agreements with suppliers, taking orders from customers and moving products in the warehouse.

4. THE CHALLENGES Cadbury had decided to create a centralised planning cell. From a technical and functional point of view, the solutions have gone much further than the simple planning of several production lines. With the DynaSys solutions we have moved without any problem from one-site management, with a single family of products, to a complex environment with four production sites, a warehouse, co-manufacturing, outsourced packaging and various sub-contracting purchases, all that with a high level of customer service, summarises Paul Courtet, Systems & Networks Manager and witness of this progress as well as of the very first steps of the corporate planning.

5. EASY TO IMPLEMENT Without minimizing the importance of these unfixed strategic simulations allowing quick decision-making when faced with unexpected events, the most interesting aspect of this project has been the implementation managed internally from A to Z by Emmanuel Fermaut, "Process and Project Development" Support Manager, and by the Planning team. The Cadbury France Supply Chain team has assimilated the transferred knowledge and has been able to use it successfully very quickly! Indeed the fact that at any level we have hardly needed support from DynaSys to deploy SKEP is a positive sign, confirms Emmanuel Fermaut. The strong point of a modelling tool is how easy it is to use by taking into account the organisation of the company and of its production processes.

'In 1999, when our system for computer integrated manufacturing management was not passing the year 2000 and as SAP users hardly began talking about advanced planning on APO, the decision to carry on with DynaSys and the stage crossed by parameterising SKEP, based on the description of the processes on each site, have reinforced our idea to go further into the use of data centralisation.' Paul Courtet, Systems & Networks Manager at Cadbury France

6. MEASUREMENT OF THE SUPPLY CHAIN PERFORMANC In 2002, the Cadbury France team got interested in the multi-dimensional analysis potential of SKEP eXtended Scoring, the solution for Supply Chain performance measurement by DynaSys. At the beginning, the Scoring Project was only intended to follow up the reliability of sales forecasts and demand management at a weekly bucket. Nowadays SKEP eXtended Scoring allows the implementation of performance indicators for the whole logistics decision chain called "Supply Chain KPIs" (Key Performance Indicators) of Cadbury France. SKEP eXtended Scoring is a tailor-made solution for all Supply Chain decisionmakers: in fact it enables to check at any time the used capacity compared to the forecasted load or to know instantaneously the forecast inventory level. SKEP eXtended Scoring targets immediately the respect of the stock policy and possible stock-outs by a manipulation of the multi-dimensional analysis cubes which allow information display at different levels of the customers-items hierarchy.

7. PROVEN BENEFITS Implemented in 1993 at Cadbury, that is to say for already 20 years, the assisted planning with the SKEP solution by DynaSys has permitted significant profits within one half-year (since September 1993): a) Reduction of backward and forward inventory levels without compromising the quality of the service. b)Saving of a refrigerating warehouse, representing a profit of $ 76,500. c)Better growth management. d)Reduction of the finished products inventories by 5 days. e)Quick return on investment.

8. CONCLUSION The main objective of supply chain management is to satisfy customer demand through the most efficient use of resources, including distribution capacity, inventory and labor. In theory, a supply chain seeks to match demand with supply and do so with the minimal inventory. This case study had discuss about how the cadbury company apply supply chain in their industry.Cadbury succesfully make their company smoothly running Their operation.

9. REFERENCE

i. ii. iii. iv. v. vi.

http://en.wikipedia.org/wiki/Supply_chain http://www.oppapers.com/essays/Green-Supply-Chain/345016

Slide note topic 4,Pn Noriah Yusof

http://en.wikipedia.org/wiki/Cadbury http://www.managementparadise.com http://www.cadbury.com.au/About-Chocolate/Chocolate-Making.aspx

10. APPENDIX i. Supply chain dairy

ii.

Supply chain sugar

iii.

Supply chain cocoa

iv.

Supply chain product distribution

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