Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Preface
List of Contents
Prof. Djoko Santoso (Director General of Higher Education, Ministry of Education and Culture of
Indonesia ) : Keynote Speech
Dewi Odjar Ratna Komala (Deputy of Chair, BSN, Indonesia) : Mechanism of Developing Education about
Standardization in Indonesia
THE ICES CONFERENCE 2012
SESSION ONE : INNOVATIVE EXAMPLES ON EDUCATION ABOUT STANDARDIZATION
1. Prof. Masami Tanaka (Japanese Standards Association): Innovative Approach on Standards
Education in Japan A case of Waseda University
2. Edward Tanujaya, Akhir Syabani and Moch. Hasan (University of Indonesia): Carbon Currency
Calculator (C3): Measuring Energy Footprint for Sustainability, A Need for Standardization and
Educational Platform
3. M. Rosiawan, Indonesia : Innovative Approach on Education about Standardization through games
development
4. Prof. Joniarto Parung (University of Surabaya Indonesia): The Implementation on Education about
Standardization at Universities: Experiences of University of Surabaya
5. Prof. Wilfried Hesser (Helmut Schmidt Univ - Germany): E-learning - A challenge for teachers,
their expertise and the innovative capacity of a university
6. Geerten van de Kaa (Delft university of Technology Netherland): Education on standardization as an
input to research on standardization: a success story
7. Antony Cooper (University of Pretoria and CSIR - South Africa): Opportunities for research and
innovation from involvement in standards development Experiences of two researchers
8. Endang Suhendar (Indraprasta University Indonesia): Learning Antrophometric as One Way of
Understanding the Standardization
SESSION TWO : BEST PRACTICES ON EDUCATION ABOUT STANDARDIZATION
1. Prof. Knut Blind (Technical University of Berlin, Germany) : Best Practice on Education about
Standardization
2. Prof. Syamsir Abduh and Nunu Wisnuaji (Trisakti University Indonesia): The Integrated
Dounsoni Competency towards Sustainable Development in Standardization
3. Bazinzi Natamba (Makerere University Business School - Uganda): The Effect of International
Standards to Trade in Developing Countries Teaching Experiences
4. Newell Hampson-Jones (British Standard Institute - UK): Teaching sustainability standards to
business students a collaborative approach between Kingston University and BSI
5. Prof. Song Mingshun (Jiliang University China): The New Progress in China Jiliang University for
Standardization Education
6. Geoff Visser (SABS - South Africa): Education on Standardization in South Africa
7. Prof. Toshiaki Kurokawa (ICES): An Innovative Approach for Education about Standardization
Design Thinking
8. Dr. Erik Puskar (NIST USA): NIST Training Program for Government Employees
9. Folke Hermansson Snickars (EURAS): Learning about Standardization as Adult
10. Ali Reza Khakifirooz (Standard Research Institute (ISIRI) Iran): Designing a University Specialized
Course for Master in Standardization
11. Fu Qiang (CNIST - China): Exploration on Combining Master of Engineering and Standardization
Professional Qualification Certification
12. Dr. Dradjad Irianto (Bandung Institute of Technology Indonesia): A Quest for Curriculum of
Standardization Education Program in Engineering Higher Education in Indonesia
13. Tri Wahono (Brawijaya University Indonesia): Conquering High Grade Language of QMS Standard
A 15 Years Experience in Teaching QMS Standard for Undergraduate Students
THE WSC ACADEMIC DAY 2012
SESSION ONE : ISO, IEC, AND ITU CONTRIBUTIONS TO UNIVERSITY PROGRAMMES
COVERING
1. Daniele Gerundino (ISO) and Franois Coallier [cole de technologie suprieure, Montreal, Chair of
ISO/IEC JTC 1 SC 7) via teleconference]: ISO Contributions to University Programmes Covering
Standardization
2. Jack Sheldon (IEC): IEC contributions to University Programmes Covering Standardization
3. Aurora Rubio (ITU): ITU contributions to University Programmes Covering Standardization
SESSION TWO : PROGRESS WITH REGIONAL INITIATIVES AND ON THE DISSEMINATION OF
INFORMATION ABOUT TEACHING MATERIALS (UNIVERSITY-LEVEL)
1. Henk de Vries and Basak Manders (Erasmus - Netherlands): The ISO repository
2. Donggeun Choi (KSA - Republic of Korea): Initiatives from the APEC region
3. Henk de Vries (EURAS): CMC (CEN-CENELEC Management Center), ETSI and Euras initiatives
4. Prof. W. Hesser (Helmut Schmidt Univ Germany); the UN/ECE's Model Standardization
Programme
5. Dr. Erik. Puskar (NIST, USA): The IEEE's Standards Education Program
6. Susan Hoyler (ANSI,USA): Matchmaking 101:Academia, Industry & SDOs
SESSION THREE : A ROAD-MAP TO PROMOTE EDUCATION ABOUT STANDARDIZATION
1. Prof. Syamsir Abduh (Trisakti University Indonesia), (KATS/KSA South Korea), Prof. Henk
De Vries (Erasmus University - Netherlands): Results of the ISO-DEVT/KATS workshop, providing
a guideline on good practices on cooperation between NSBs and universities
2. Aurora Rubio (ITU): ITUs experience with its series of Kaleidoscope events which aim to increase
the dialogue between experts working on the standardization of information and communication
technologies (ICTs) and academia
OTHER CONTRIBUTORS OF THE ICES CONFERENCE AND WSC ACADEMIC DAY 2012
1. LIU Fei, China : ASTM International Standards in Education in China
2. C. Rangkuti, Indonesia: Teaching Standard to Mechanical Engineering Students at Trisakti
University
3. Hanna H. Bachtiar-Iskandar, Indonesia : The role of Academic Standardization in Quality
Assurance at Universitas Indonesia
4. Riyanto, Indonesia : Implementation of ISO 9001 for Quality Management System and ISO 17025 for
Laboratory Quality System at Islamic University of Indonesia (UII)
5. Ienneke Indra Dewi, Endang Ernawati, Rudi : Implementation of Peer Review and Sit in as
Evaluation and Monitoring Method in Academic Quality Assurance : A Case Study in Universitas Bina
Nusantara
1. Opening Speech by Dr. Bambang Setiadi, Director
General of National Standardization Agency,
Indonesia
2. Keynote Speech by Prof. Djoko Santoso, Director
General of Higher Education of Minister of
Education and Culture, Indonesia
3. MechanismofDevelopingEducationabout
StandardizationinIndonesia,Dewi Odjar Ratna
Komala Deputy of Chair National Standardization Komala DeputyofChair,NationalStandardization
AgencyofIndonesia
5/10/2012
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The Mechani sm
Of
Devel opi ng p g
St andar ds Educ at i on Pr ogr am
i n
I ndonesi a
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Dewi Odjar Ratna Komala
Deputy Chairman for Information and Promotion of Standardization,
National Standardization Agency, Indonesia
Backgrounds
Standardization is getting more complex and
plays very important role in global market
The need for standardization experts is
increasing all over the world
Public awareness of standard and
standardization is still very limited, especially
for academicians and industries in
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STAKEHOLDERS
I ndust r i es
Ac ademi c i on
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The PROCESS of DEVELOPING SE in Indonesia
At NATIONAL LEVEL
Curriculum & Textbook Development
Developing SE Networks with Universities
2010 2009 2011 2012 2007 2008 2005 2006
UNDI P SE Forum
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At REGIONAL & INTERNATIONAL LEVEL
I TB
5/10/2012
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Development of Education about Standardization Development of Education about Standardization
in Higher in Higher Education Education (2005 (2005--2009) 2009)
I. BSN with UNDIP (2005) develop Curriculum of Standards Education consisting of :
1. Instructional Analysis (AI),
2. Highlights of Teaching Programs (GBPP) and
3. Teaching Program Units (SAP)
II. Curriculum Workshops for 60 Lecturers at UNDIP
III. General lectures for students
IV. Development of Teaching Modules and Presentation materials
V Pil t T t th I l t ti f i l t F lt f I d t i l E i i
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V. Pilot Test on the Implementation of curriculum at Faculty of Industrial Engineering
(2007)
VI. Revision of curriculum and modules (2008)
VII. Textbook Development (2008-2009)
LESSON LEARNT f r om I NTERNATI ONAL NETWORK on SE LESSON LEARNT f r om I NTERNATI ONAL NETWORK on SE
Approach Approach has t o be has t o be based on University Needs (not NSBs needs) based on University Needs (not NSBs needs)
How t o sell How t o sell SSt andards Educat ion t o Universit ies t andards Educat ion t o Universit ies
Creat ion Development and Expansion of t he Market of St andard Educat ion Creat ion Development and Expansion of t he Market of St andard Educat ion Creat ion, Development and Expansion of t he Market of St andard Educat ion Creat ion, Development and Expansion of t he Market of St andard Educat ion
We have t o t We have t o t hink about For Whom and Who sells t he SE hink about For Whom and Who sells t he SE
TThe diversity of media and t he channel he diversity of media and t he channel - - ssuch as : DVD, e uch as : DVD, e- -Learning Learning
Promot ion of St andards Educat ion Promot ion of St andards Educat ion
bb ff ff h h l b h h l b
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I t seems t o be I t seems t o be more more effect ive effect ive tt o show What result obt ain o show What result obt ain
aaft er ft er received SE service received SE service
and and
it is very import ant for st akeholders t o cont inue discuss and t alk it is very import ant for st akeholders t o cont inue discuss and t alk
about about t he necessity t he necessity of t he SE of t he SE
5/10/2012
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Awareness Raising for Academician
(since 2008)
General lectures for university students and
academicians academicians
Workshop/Training for selected lecturers
Internship at NSB for university students
Study visit to NSB and Industries
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Scientific writing contests on Standardization
Publications: posters, journal, magazines, web
SSigning MoU with Universities igning MoU with Universities
Scope of Cooperation :
1. Education, training, and
promotion of standardization
2. Expert participation in
standards development
3. Information exchange
4 Laboratory Development
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4. Laboratory Development
5. Research on standardization
5/10/2012
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The BENEFIT of INTERNATIONAL NETWORK on SE
An International Workshop :
Standardization and How to Teach it
Jakarta 3 November 2010
2004 - 2005
Jakarta, 3 November 2010
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Tokyo, Japan Geneva,Switzerland
Bali, Indonesia
The PROGRESS of INTERNATIONAL NETWORK on SE
Jiliang, China
2010
2009
2011
Second Winner of
Case Study Competition
On Standardization
2012
ICES CONFERENCE
AND
WSC ACADEMIC DAY
2012
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5/10/2012
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10.USU
UNI VERSI TY NETWORK on STANDARD EDUCATI ON
i n I NDONESI A
28 Universities MoU + 1
8 Univ. implementing SE
3 Prospective Univ.
4.I PB
1.UNDI P
6 UB
3.UNHAS
2.UNLAM
5.UGM
11.UNSRI
12 UI
19.UNRI
21.UNTAN
22.UNPAR
23.UNSRAT
28.UNMUL
30. UNCEN
31. UNKHAI R
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8.UNY
6.UB
7.I TB
9.UNS
18.UNUD
13.UNAS
12.UI
14.USAKTI
15.UI I
17.UBAYA
20.UNI KA
16.I TS
25. UNI NDRA 27.UAJ Y
24.UMM 26.UNPAD
29. UNRAM
PROGRESS & ACHI EVEMENTS on STANDARD EDUCATI ON
i n I NDONESI A
8 Universities (16 lecturers) delivered Standardization courses,
followed by 984 students
740 Lecturers attended Workshop on SE
241 Lecturers attended Conformity Assessment Training y g
e-Learning on Standardization has establised on website
Standardization Education Forum (20 lecturer)
3 Bachelor graduates have completted their theses on
standardization
1 Lecturer took a Standardization Post Graduate Programin
Germany
1 Graduate student applied for Master Programof Standardization
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1 Graduate student applied for Master Program of Standardization
in University of Geneva.
Trisakti University gained Finalist of ISO Award 2011
University of Indonesia achieved 2
nd
Winner of International Cases
Studies Competition on Standardization
5/10/2012
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GAMES & SIMULATION on SE
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TC/STC; 33
QC; 10
Assessor;18
MASTAN; 142
POSI TI VE I MPACT on The COOPERATI ON w i t h UNI VERSI TI TI ES
Increasing universities experts
Involvement in standardization
(TC/STC; Assessor; Auditors;
MASTAN; 142
( ; ; ;
QC & Standardization Society
Increasing member on SNI
on-line from academician
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(Lecturer & university
students); and
Standard Information
Network with universities
5/10/2012
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POSI TI VE I MPACT on The COOPERATI ON w i t h UNI VERSI TI TI ES
15 laboratories from 7
Universities have granted
laboratory accreditation
from KAN (National from KAN (National
Accreditation Body)
Increasing number and scope of
research from universities:
Education about Standardization,
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,
Industrial management, Electrical,
Peat-land, QMS, Construction and
Civil Engineering
ON-LINE COURSE
(E-LEARNING ON STANDARDIZATION)
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http://elearning.bsn.go.id/
(in bahasa)
5/10/2012
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STANDARDIZATION EDUCATION FORUM
(FORSTAN)
http://groups.google.com/group/forstan
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STANDARDIZATION EDUCATION FORUM (FORSTAN)
New Initiatives
Devel opi ng Mast er pr ogr am on SE, suppor t ed by
FORSTAN ( For um of SE Lect ur er s) & Di r ect or
Gener al f or Hi gher Educat i on, Mi ni st r y of Educat i on
& Cul t ur e & Cul t ur e
Devel opi ng Pr of essi onal Car r i er Pat h i n
St andar di zat i on, suppor t ed by MASTAN ( I ndonesi an
Soci et y f or St andar di sat i on)
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Devel opi ng SE Pr ogr am f or Pr i mar y and Secondar y
School s
5/10/2012
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The PROGRESS of REGIONAL NETWORK on SE
PROJECT ADVISORY GROUP EDUCATION (PAGE)
APEC - SCSC
(Sub-Committee on Standard and Conformance)
STANDARDS EDUCATION INITIATIVE (2008)
2008
Pilot
Implementation
PROJECT ADVISORY GROUP on EDUCATION (PAGE)
2009 2010
2011
PERU SINGAPORE JAPAN USA
2012
RUSIA
WHAT
NEXT
???
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p
of APEC
Textbook
???
Thank you for your attention
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Dewi Odjar Ratna Komala
odjar@bsn.go.id
THEICESCONFERENCE2012:
SESSIONONE:
INNOVATIVEEXAMPLESONEDUCATIONABOUTSTANDARDIZATION
1. Prof.MasamiTanaka(JapaneseStandardsAssociation):InnovativeApproachonStandards
EducationinJapanAcaseofWasedaUniversity
2. EdwardTanujaya,AkhirSyabaniandMoch.Hasan(UniversityofIndonesia):CarbonCurrency
Calculator(C3):MeasuringEnergyFootprintforSustainability,ANeedforStandardizationand
EducationalPlatform
3. M.Rosiawan,Indonesia:InnovativeApproachonEducationaboutStandardizationthrough
gamesdevelopment
4 P f J i P (U i i f S b I d i ) Th I l i Ed i 4. Prof.JoniartoParung(UniversityofSurabaya Indonesia):TheImplementationonEducation
aboutStandardizationatUniversities:ExperiencesofUniversityofSurabaya
5. Prof.WilfriedHesser(HelmutSchmidtUniv Germany):Elearning Achallengeforteachers,
theirexpertiseandtheinnovativecapacityofauniversity
6. GeertenvandeKaa(DelftuniversityofTechnologyNetherland):Educationonstandardizationas
aninputtoresearchonstandardization:asuccessstory
7 Antony Cooper (University of Pretoria and CSIR South Africa): Opportunities for research and 7. AntonyCooper(UniversityofPretoriaandCSIR SouthAfrica):Opportunitiesforresearchand
innovationfrominvolvementinstandardsdevelopment Experiencesoftworesearchers
8. EndangSuhendar(IndraprastaUniversity Indonesia): LearningAntrophometricasOneWayof
UnderstandingtheStandardization
Innovative Approach on Standards Education in Japan A case of Waseda University
Prof.M Tanaka , Professor of National Graduate Institute for Policy Studies (former ISO president)
Prof.T Sato , Professor of Waseda University Graduate School of Global Information Technology and
Telecommunication Studies (GITS)
Mr.Y Chiba, Japanese Standards Association
Mr.K Iwadare, Japanese Standards Association
In recent years, the teaching of standards in higher
education has been becoming increasingly wide
spread and is now implementing on a worldwide
basis. However, the scope of knowledge mastered
by standard related professionals has widened and
knowledge itself has become more complex. It
covers wide range of topics ; benefits of standards
and cost of their writing, much basic knowledge
of corporate strategies and consumer needs,
related to institutional frameworks such as WTO,
IPR rules and antitrust law, as well as consistency
of conformity assessment rules to regulatory
schemes. By responding to these complexity of
the knowledge, many people have begun to tailor
them into more strategic methodologies, where
the pedagogy, curricula, topics covered and so on
have become more sophisticated. This has
triggered challenge to business, academic
institutions and standards organizations and
resulted in achieving evolution by incorporating
many ideas and sharing best practices.
The Waseda University Graduate School of
Global Information Technology and
Telecommunication Studies (GITS) has started
implementing a standards education course called
Business and Global Standardization since in
2007, which was initially supported by the
Japanese Government. It involved around 130
students, with IT engineering backgrounds at the
graduate school, with remote participation at other
sites through IT network. Their key motivation for
taking the course is knowledge advancement, and
to improve their ability to carry out their existing
research activities, as well as regarding the course
as a useful addition to their careers.
The course goals are:
- to reinforce and expand students basic
knowledge of standardization, including its
benefits and usefulness as a business tool
- to provide standardization case studies by
using written materials and guest lecturers
- to combine their acquired knowledge from
the course with their research activities, so
that students can use standardization as a
useful tool and solution provider
The course consists of 13 sessions (see figure 1)
covering different standards-related topics
including business strategies, international
negotiations on standards development processes,
advanced research and standardization,
conformity assessment and so on. Each session
lasts 90 minutes.
Topics at the sessions
Global Business
Strategy
Standards
Innovation &
Technical Change
Intellectual
Property Right
Government
Regulations
Trade Policy
Conformity
assessment,
accreditation
and certification
Figure 1-Topics at the sessions
This standards education course has following
three outstanding characteristics
1) IT network and access to visual materials
( see figure 2)
It has been popular to utilize the IT tools for
education and there are many excellent methods
and trials such as e-learning and open educations.
The Waseda standards education course have
adopted these experiences.
The first outstanding one is to link the brach of
Waseda, outskirt of Tokyo and the engineering
faculty at Osaka University, western part of Japan
and the sessions are performing simultenously.
The interactive network can easily encourage the
remote students to participate visually the
discussion.
This IT method may give opportunities to invites
more participants simultaneously and improve the
productivities of standards educations if the
course is carefully planned and implemented.
The other characteristic is to put recorded video at
the website of JSA, the video which is taken at the
each session of the course. The student can review
the class and reflect it to their accumulated
knowledge.
It is more important to realize that these
accumulated videos and materials such as power
points and written references may give
opportunities for open students , not necessarily
confined to Waseda university, to learn various
kinds of knowledge related to the standards. As
JSA has lots of recorded videos and materials
related to standards writings and their
dissimilation, there is the possibility to give tailor
made teaching materials to every segments of the
students as well as business world.
Utilization of IT
WASEDA Univ.
OSAKA Univ.
Interactive lectures
Students
Videos at lectures
Other campuses
Access
Post
Figure 2-Utilization of IT
2)Two step education scheme consisting of
passive and active education. (see Figure 3)
Two Step approach of the course
The Students have IT
knowledge
background
The first step by lecture:
-Acknowledging basic theories,
models and approaches through
several case studies of
standardization
The second step
-Finding out the cases for research
-Presenting the cases and discussions
Understanding the disciplines through the case
-Reviewing
previous
course
with the
Video
-Reinforcing
the knowledge
Q&A , Discussion
Session content
Acquiring
the fundamental
knowledge of
standardization
Figure 3-Two Step approach of the course
(1)The first step, mainly giving lectures, involves
mixture of basics knowledge and actual case
studies; The lecture on basic knowledge of
standards covers theories, models and approaches
for standardization by using hand-outs and visual
materials which provides students with the
information they need for an in-depth
understanding.
The business case for standardization involves
lectures by standardization experts from various
fields. Students, increasingly equipped with the
basic theory and concept, discuss the business
cases with the class. During the discussion, the
lectures guide the students in their understanding
of the case using the framework of basic
knowledge, and cultivate students insights
focusing on standards in their knowledgee of IT
technologies at the graduate school.
(2) At the second step of the course, students
actively participate this course, in sharp contrast
from the passive first part as mentioned. Students
are divided into several groups and each group,
consulting within group of students, research a
business case, based on their own research
interests or general life and daily interests with
their acquired knowledge and views of
standardization. The research is reported as an
oral presentation with power point slides,
followed by Q&A between participating all
students and instructors.
Importance is how they can reflect their acquired
knowledge through the passive participation of
first step lectures into their research themes
selected by themselves, the reflection which is the
active process of participating standardization.
In order to ferment this process effectively, the
groups should discuss the merits and demerits by
standardization on the topics in being aware of
benefits and cost to the society.
3) continuous quality improvement of lectures
and instructions
(1) state of arts and consistency
The teaching staffs consist of academic
researchers, business people with experiences of
standards writing and participating the standards
process, and standardizers who work at standard
related organizations. They are all conscious of
their state of arts related to the standards at their
own world.
The academics face emerging disciplines and
themes of IT technologies at the science and
engineering faculty. The business people are
confronting changing markets needs and
standards writers can have contacting points in the
new working items at standards organizations.
Respectively they can bridge their new acquired
knowledge with the course of standards education.
Rather than taking care of whole series of course
by single person, the group of teaching staffs has
enjoyed benefits by way of sharing experience
and stimulating each other by their different
backgrounds. However, unless strong
coordination would lead the teaching staffs in
consistent curricula to secure common disciplines
and ideas, there would happen some risks of
diversifying the whole course by each lecture
following by themselves. The role of keeping
uniformity is played by the JSA staffs, who
prepare the consistent curricula by consultation
I knew it w ell(4people)
I knew it(25)
I have learned it at
other lectures(9)
I have just heard the
w ord of it before(74)
I did not know
it at all(12)
Levelof U nderstanding the
im portance of standardization
I understood
very w ell(98)
I understood
W ell(25)
It seem s
very useful(80)
It seem s
useful(25)
N ot useful(1)
U sefulness in the future career
how m uch did you know about
standard and standardization
before the lecture
with teaching staffs. At the same time, teaching
staffs have many opportunities to contact with the
frontier of standards world, for examples ,
information of seminars and new starting
activities of technical groups at many standards
developing organization such as ISO/IEC/ITU
and ASTM.
(2) quality circle (see Figure 4)
In Japan, there has appeared a voluntary informal
network for exchanging information by more than
hundred people who have interest in standards
education . The network, coordinated by JSA,
works by sending e-mails information related to
standards education each other. While the
members consists of academics ,business, and
standards writers, some of them , teaching staffs
at the Waseda university, are members of this
network. At the occasion when the academic
circle , the Japanese branch of The Society for
Engineering Education has an annual meeting,
10-20 people have participated in the session of
standards education and some Waseda teaching
staff made presentations at the session and discuss
the pedagogy, curricula, topics of standards and
share the best practices. This is similar to the
activities of ICES at the international arena.
Quality Improvements of lectures
Education community
Industrial Sectors
ex.SONY,
STEEL company etc..
ISO related
ex.ISO president ,
vice president etc..
Academics
IT field
Lecturers
Students requests
to each lecture
End of the course
Overall review (all lecturers come together)
Refection for next term
M
a
rk
e
ts
n
e
e
d
s
c
h
a
n
g
in
g
ISO current topics
IT
te
c
h
n
o
lo
g
ie
s
p
ro
g
re
s
s
F
e
e
d
b
a
c
k
inputs
After every session of the course, students are
required to complete a light assignment giving a
sheet to quest the satisfaction of the session with
comments. These assignments help check their
extent of understanding and reinforce their
participating to the class. By scrutinizing the
reposes from students, teaching staff may reflect
the needs and request to their lectures and guide
their discussions.
It is important to realize that Waseda teaching
staffs have an effort to promote improvement in
their education quality. Through these information
network and gathering at academic circle as well
as check sheet, they have carefully go over the
case studies ,several data, and experiences and
come up with more qualified teaching materials
and methods. The members share the same
fascination with the challenge of quality
improvement. That is the some kind of joy such
as sport, which is hard to communicate to ones
who have not tried it. It revives the joy of creation
that ones once derives from making goods by
hands. As a result of the activities, we got
effective results (see figure 5).
At the end of the course, review meeting , by
participating teaching staff ,has been exciting to
improve quality of course.
Figure 5-Results of the questionnaire on
the lecture
Figure 4-Quality Improvements of lectures
Reference
1) T.Sato, The corroborated subject entitled
Company Business Strategy and Global
Standardization supported by Japanese
Standard Association and Ministry of
Economy, Trade and Industry, proceedings
of the Japanese Society for Engineering
Education (JSEE) 2010 annual meeting
(2010)
2) M.tanaka, ISOs work helps put education
for sustainable development into practice,
ISO Focus Volume2, No3, April (2005),pp1
3) M.tanaka, ISOs work helps put education
for sustainable development into practice,
ISO focus+, June (2011), pp19-20
4) M.tanaka, Evolutions of Standards
Education in the World, proceedings of the
International Cooperation for Education
about Standardization(ICES) 2009
workshop,(2009), pp15-19
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limited or no socialization from the government, and the limited numbers of tools that can be
easily used to measure carbon footprint. If people can understand how much the carbon
emitted and understand the acceptable standard of carbon footprint that can be attributed to
every individual to build environmental sustainability, they will be able to find out whether
theyre already living green or not.
Measuring Energy Footprint on Carbon Emitted
Seeing those problems, education on standard for carbon footprint is getting more
crucial to create environmental sustainability as early as possible. It is expected that the
educated society on standardization issue can proliferate and apply their knowledge in their
everyday life and socialize them to wider groups of people. To ease the process, a tool is
needed to easily measure and understand for every individual and consider whether the
carbon emitted is redundant or not. Other than its easiness to use, this tool should also be
able to be world standard on the calculation of carbon footprint so that each user can
compare as apple-to-apple to the other users around the world.
These days, there are plenty of websites providing carbon footprint calculator that
can be used individually, like zerofootprin.net, carboncalculator.com, carbonfootprint.com, etc.
Those carbon calculators can actually be used well and easily, but the main weakness of
those websites is that theyre somehow complicated for the users since they use different unit
of measure as an input.Those websites try to measure energy (or carbon emitted) used by
people and compare it to the standard. People can find out their energy footprint, but they
should estimate their energy use in certain units (KwH, liter, metric tons, etc.)
Starting from there, we propose a concept of carbon footprint calculatorcalled C3 that
is expected to simplify the usage of such calculators and can be used for international
standard that can easily be understandable. The concept we propose is by using money as
the unit of measure of carbon footprint input. We use money as the unit since it will make it
easier for people to understand their carbon footprint. The program will calculate energy we
use for that amount of money by using industry costs average in that country considering
Consumer Price Index (inflation), efficiency, currency rate, etc. The program will also
generate tips & tricks how to be energy efficient by showing how much money you can save
for doing that.
Money as the New Standard
Money is used as a standard of input to create new mindset of the people in seeing
the money they spend. By utilizing money as input, people will become more aware that
money used for consumption also can be indication of how much energy they use and the
carbon emitted from that process, during the consumption or earlier when the production is
undergoing to produce the demanded products. People care about the money they spend,
this is expected to affect their care towards energy they use. In the end of the day, people
can realize that, by doing efficiency on their money spending, they can create both economic
and energy or environmental sustainability.
This standard is also expected to influence the industries when deciding their pricing
method, as encouraged by other concepts such as green accounting. Therefore, price of a
product in the future reflects not only the common concept of cost and margin, but also the
externalities handling and the energy used by the industries to produce such products in
meeting the demands.
Of course, the standard should also consider other factors such as level of
consumption and production in each country, Consumer Price Index (CPI) or other measure
of inflation, and general purchasing power. Once its formulated, we can also see the
comparability within each country.
How C3 Contribute to Education of Standardization
C3 conceptually is designed to be educational platform for citizens, especially in
standardization of carbon or energy footprint. C3 is not just calculator application to calculate
how much carbon energy produced by economic activities, but it is more to be a creative
platform how to inspire citizens to be aware of their carbon energy footprint. The point to
inspire citizens is in line to educate and encourage them to participate in any effort of energy
saving. At least there are three means why C3 can be educational platformfor citizens to be
aware of carbon standardization issues. C3can be linkage of environmental reality to
individual wealth, can simplify the model of carbon energy footprint, and can clearly visualize
the concept.
As stated earlier that the lack of citizens awareness of carbon energy issue is due to
misunderstanding on the linkage of environmental reality to individual wealth. Environmental
cost is only viewed as public cost that is far away from individual economic wealth. That is
why in recentlythe approach used forcampaign the idea of environmental issue is to save the
public interest. On the other hand, C3 takes different approach. C3 uses individual incentive.
C3 clearly makes linkage the environmentalreality to individual wealth. The usage of currency
as standard for calculating carbon is feature how to make linkage the environmental reality to
individual wealth. Citizens, that aware of their energy footprint, are not only for public interest
but more likely for their own wealth. On that point, C3 educates and encourages citizens to
be aware of their carbon energy footprint. Further, C3 provide feature that allow citizen to
grasp the exact figures due to energy saving so that increase their awareness.
C3 is built on advance and sophisticated issues, but it comes to simplify that
sophisticated one to simple model. The idea is to give citizens an environmental
understanding in simple way. Citizens are expected to easily understand the C3smodel of
energy footprint yet get the accurate figures. Simple model of C3 leads to more awareness of
citizens so that they are encouraged to save their energy. Single and familiar calculation unit,
currency, is in the same idea of simplification so that citizens got better understanding of C3
concept.
Visualization of C3s concept is to gives clear pictures how C3 work,how to use it,
and how to get meaningful insight of C3 analysis. The usage of technological application is in
line to visualization. The visualization allows the citizen to get big picture of their energy
footprint so that they can plan their own energy footprint. They can easily perform various
analyses, such as sensitivity analysis, and get meaningful insight of these analyses. The
feature of graph, chart, and others ensures that citizens have not missed the key issues of
analysis result.
These are three means that allow C3 to be educational platform to inspire citizens to
be aware, understand, and grasp the meaningful insight of their carbon footprint. As
educational platform, C3 will encourage citizens to save energy.
Conclusion and Future Developments
Some of the visions of C3 should are to be able to impose campaign Save Energy,
Save Money campaign to support sustainability, as well as education on standardization
while keep developing reliable standard for its instrumentation & calculation. This can also be
the support for the concept of environmental management accounting.
Innovative Approach on Education about Standardization Through Development of The Monopoly SNI
Game
By:
Muhammad Rosiawan
Department of Industrial Engineering, Faculty of Engineering, University of Surabaya
e-mail: mrosiawan@ubaya.ac.id
Abstract
National Standardization Body (BSN) is a non-ministerial government institutions Indonesia with the main task
to develop and foster standardization activities in the country of Indonesia. In order to promote the development
and implementation of standards, BSN has been working with relevant stakeholders, one of which is the
university. At present, there has been cooperation with 28 universities through the signing of a Memorandum of
Understanding (MOU). One form of cooperation is to teach the subject of standardization in the university.
Universitas Surabaya (UBAYA) as one of the University who has been working with BSN, has also taught
courses standardization in the Department of Industrial Engineering as a compulsory subject in the field of
Performance Management and Quality.
This paper presents the work of students and a lecturer in the Standardization for the year 2011, a game of
Monopoly SNI development as an innovative learning media standardization. The game is played for senior
high school students in the form of Standardization Game Competition. The results of the implementation of the
game, then do a survey to students relating to the application of this game and an understanding of the SNI
standard. The majority of respondents who tried the game, stating that the game is to help them in:
understanding the standards, know the benefits of standards and know that there are different types of SNI. In
addition, respondents also said that this game is very interesting and helpful in increasing their knowledge
related to standards.
Keywords: standardization, development of the Monopoly SNI Game
1. Backgroud
As we know that standardization is one strategy to
improve competitiveness, especially in the era of
free trade, where products and services produced in
the country will be examined from the aspect of
quality, safety, security, health and the
environment.
On the other hand, the level of public awareness of
the standardization of products/services is still low.
From the study of BSN (2006) showed that the new
business uses only about 20% of the approximately
6800 SNI that have been published. This fact
indicates that the BSN should work harder in
socializing SNI in the business. Because they do
not fully understand the benefits of the
implementation of standards in the organization
[3]. From the observations also indicate that the
public knows only a limited product SNI helmets,
gas stove, bottled water and instant noodles, etc.
This situation, encourage BSN to work with
colleges or universities to jointly promote standards
in their respective communities. in addition, the
university is expected to produce graduates who
have the ability in the field of standardization.
in 2005, BSN started its cooperation with the
University of Diponegoro (UNDIP) in education,
research, and community service in the field of
standardization. In 2007, BSN and UNDIP formed
a team to develop curriculum of standardization. In
2008, the curriculum was implemented at the
Faculty of Industrial Engineering UNDIP. Results
of implementation, to be the input revise the
curriculum to the secon edition. furthermore, in
2009, the team also developed a textbook of
introduction to standardization. This textbook was
launched on the education forum of
standardization, which is a forum of the signing
college of the MoU with BSN. They agreed to
include standardization or content of
standardization in subjects, and using the textbook
as the its main reference. [5]
Cooperation BSN with UBAYA
UBAYA interested to establish cooperation with
BSN in the development of education about
standardization is expressed by the Rector of the
University of Surabaya (UBAYA), through a letter
written to the Head of BSN in August 2009 which
stated the Rector of UBAYA ready to sign MoU
with BSN [6]. Cooperation activities can be done
by the academic community to contribute promote
standardization by engaging expertise of member
of faculty in standardization activities and also
participated in developing the introduction of
standardization in the community with the
university "language". One of the real form of
cooperation, among others, is teaching a
standardization subject as a compulsory subject for
students of Department of Industrial Engineering in
field Quality & Performance Management, Faculty
of Engineering, University of Surabaya. As
additional information, UBAYA also has been
active in promoting standards and SNI in province
of East Java. For example, UBAYA is host a
gathering of bikers in the activities of SNI Thon
(campaign of Helmet SNI, from Surabaya city to
Jakarta) in 2009, even the lecturer and students of
Department of Industrial Engineering UBAYA
have been conducted campaigns of SNI product in
some Mall in Surabaya.
Subject of Standardization in Department of
Industrial Engineering
The Department of Industrial Engineering have
been to develop curriculum year 2010, in order to
anticipate changes in need of the user's graduates
and stakeholder and to achieve of UBAYA vision
toward internationalization. One indicator is
UBAYA graduates capable of competing at
international level and one of the factors supporting
is the mastery in the field of standardization.
Therefore, the Department of Industrial
Engineering and the curriculum development team
agreed to include courses for Standardization as a
compulsory subject in field of Quality and
Performance Management and effectively be taught
in even semester of 2010/2011.
Lecturing of Standardization Subject
Preparations have been conducted in the teaching
of standardization, include: (a) the provision of
UBAYA lecturer or visiting lecturer of the
industry, (b) the provision of infrastructure (such as
classrooms, textbooks, program of visits to
industries, etc.), and (c) selection of teaching
methods.
Especially for the selection of teaching methods,
after reviewing textbook provided by BSN, felt the
material was too heavy and less attractive. it was
said the material is too heavy to taught because
almost all of material is the addition of insight so
that the level of learning lies at the level of
understanding. Level of learning at this level, often
requiring many memorizing. Therefore, teaching
methods should be designed using the method of
direct involvement of students in subject matter
(interactive learning), for example the discussion of
case studies, role playing, simulations, visits to
industries and provision of project tasks.
Assignment of a project is making an
standardization game. Through the game which
they designed is expected to better understand the
material being taught and then they can also
contribute to the introduce of standardization at
student of senior high school and the public.
Problems
This paper discusses the task of student projects
related with design of media of education about
standardization through the game development of
popular in the community. It is hoped through this
game the public could learn about standardization
with ease and fun.
2. Literature Review
Before discussing the settlement of the problem,
there are some things that need to be understood
together, especially related to the definition and
understanding of standards, standardization,
conformity assessment, metrology and the use of
instructional media such as a monopoly game for
learning about standardization.
Standar dan Standardisasi. According to
ISO/IEC Guide 2 (ISO 2004-1), Standards is a
document established by consensus and approved
by a recognized body, providing for common and
repeated use rules, guidelines, or characteristics for
activities or their results aimed at the achievement
of the optimum degree of order in a given context.
Meanwhile, Standardization is as the activity of
establishingwith regar to actual or potential
problemsprovision for common and repeated
used aimed at the achievement of the optimum
degree of order in a given context [1]
According to this definition, standardization aims
to achieve maximum of overall economy and
provide benefits to various sectors of society, such
as standards provide access to markets and
facilitate trade, the standard provides benefits for
improving the quality, safety, reliability and
efficiency of production, and so forth.
Indonesia National Standard (SNI). SNI is a
document containing the technical provisions of an
activity or the results are formulated by consensus
and set by the BSN to be used by stakeholders with
the aim of achieving an optimum arrangement in
terms of the context of a specific purpose [3]. BSN
as the bodies responsible for national
standardization activities, interested party in
increased the application of SNI both voluntary and
mandatory in manufacturing / services in order to
increase the competitiveness of nations.
Conformity Assessment. ISO / IEC 17000:2004
defines conformity assessment as a statement that
the product, process, system, person or institution
has met certain requirements, which may include
activities of testing, inspection, certification,
accreditation and conformity assessment bodies.
Just as standards, conformity assessment is also
basicly a voluntary activity in accordance with the
needs of the transacting parties. In practice,
conformity assessment can be done by the
manufacturer (first party), by the buyer (second
party), as well as other parties (third parties) which
are not part of producers and consumers.
Metrology. Requirements in the standards,
particularly with respect to product characteristics,
the general form of the quantitative limits that are
based on the results of measurements made on the
conformity assessment process. Therefore, to
achieve its implementation should be created a
guarantee equality of outcome measures between
all parties concerned with the application of a
standard.
In ISO / IEC Guide 99: 2007, metrology is defined
as the science of measurement and its application,
which covers all theoretical and practical aspects of
measurement, the overall level of measurement
uncertainty and the whole field of its application.
[2]
Learning Media through Games. Play a game is
fun because the game was designed as a medium of
entertainment. Therefore, all the matter of
education and learning will be very interesting and
easily digestible by the students when designed in
the form of the game. Games are always played
again and over again until the players are satisfied,
thus the materials submitted will be easily digested
and understood by the game player. Many types of
interactive games that can be used as a medium of
education and learning. For example, puzzle
games, monopoly games, etc. [8].
Monopoly Games. Monopoly is one of the most
famous board game in the world. The goal is to
master all the plots on the board through property
purchases, leases and exchanges in a simplified
economic system.
Each player in turn throws the dice to move pawn,
and when he landed in the plots that have not
owned by another player, he can buy at a price
appropriate patch listed. If the plot had been bought
another player, he must pay the rent that the players
whose numbers have also been established. [7]
Therefore, the monopoly game that was developed
can be used as a medium of learning that are
innovative, fun and easily digestible by the public
to learn about standardization.
3. Research methodology
The methodology used in this study were (a)
Designing of learning media of standardization
through the game development of the SNI
Monopoly, (b) measuring a player's perception
related to the understanding of the standardization.
Perception of a player is measured by
questionnaires deployment which are then
processed descriptively and analyzed . Level of
perception was measured using a Likert scale
where a scale of 1 indicates strongly disagree, 2
1
The European Credit Transfer and accumulation System
(ECTS) is a standard for comparing study load for courses across
the European Union. 1 ECTS equals 28 hours.
battle between bluray and HD-DVD and the battles
fought in different generations of the gaming
console industry. Students are expected to analyze
these battles and discuss questions posed in the
teaching cases. As such they apply the theory to
different practical situations.
For the regular sessions students study the literature
and for the teaching case sessions students prepare
the teaching cases in an assigment. When a teaching
case is presented all groups participate in a class-
wide discussion. For each teaching case, one group
is assigned as a discussant group and prepares
several discussion topics and initiates these topics
in class. In class, the teacher introduces additional
questions about the case. Other students are also
invited to introduce their additional questions.
Through class discussion students further deepen
their understanding of the topics and themes of the
regular session.
In one session, we play the Back bay battery
game. This simulation is designed to bridge theories
in innovation and the impact of an emerging,
disruptive technology (standard) to the real-world
context in which managers must make decisions
about investing in innovative technologies
(standards) under conditions of uncertainty. The
simulation presents the student with the challenges
associated with making investment choices in both
mature and emerging technologies under
uncertainand highly constrainingreal-world
conditions. After the session the game is open to
students until the exam takes place and for 5
additional runs. The 10 students with the highest
score at the end of this period will earn one extra
point for the exam. This provides the students with
an extra incentive to play the game and apply the
theories covered in the course.
We distinguish between two grading components:
(1) The unweighted average of the grades for the
teaching case, presentation, plus discussion in class,
which counts for 20% of the end grade, and (2)
Written individual exam: a closed book exam with
open questions, which counts for 80% of the end
grade. Each of the grades should be at least 5.75
(sufficient)
2
. A prerequisite for participation in the
exam is a sufficient grade for all teaching cases.
The final grade is the weighted average of the
grades for the assignment and the exam.
In total, 168 hours are spend on the course. This
includes 4 hours/week lectures = total 28 hours (1
ECTS), 8 hours/week preparing lectures = total 53
hours (2ECTS), 28 hours preparing teaching cases
(1ECTS), and finally, 53 hours preparing exam,
teaching game, plus 3 hours exam (2ECTS)
2
The grading system in The Netherlands is on a numerical scale
from 1 (bad) to 10 (excellent).
Standards Battles, Technology Patterns and
BusinessEcosystems
The main course objective that we have specified
for the course Standards Battles, Technology
Patterns and Business Ecosystems is:
After the course students are able to
understand the theoretical background of
standards battles, technology patterns, and
business ecosystems and the relations
between these topics.
The course is organized into 6 regular session of 4
hours and one closing session. Each of the regular
sessions consists of a mixture of lecturing and
discussions. For each session students study the
literature. Through class discussions students
further deepen their understanding of the topics and
themes of the class.
The course starts with presenting a framework of
different factors for standard dominance which is a
result of research carried out by the author(Van de
Kaa et al., 2011). To increase understanding of the
factors for standard dominance, students apply the
framework to different standards battles in
class(e.g. Gallagher et al., 2002; Schilling, 2003;
Shapiro et al., 1999). In subsequent lectures the
technology life cycle is presented and different
papers are discussed that focus on how factors for
standard dominance may change in different stages
of the technology life cycle(e.g. Suarez, 2004).
Finally, in the last two lectures, students get
acquainted with the literature on inter-
organizational networks. Students analyze different
papers that study the impact of inter-organizational
networks on standard dominance(e.g. Leiponen,
2008).
Every student has to complete an assignment. In the
assignment the students are asked to analyze a
standards battle in depth. In the first session they
can choose for a standards battle. The assignment
consists of three parts: (1) Standards battles , (2)
Business Ecosystems, and (3) Technology Patterns.
For the first part students have to analyze a
standards battle. The end result is a document in
which student present a case description and a case
analysis. The case description consists of a
historical overview of the standards battle. The case
analysis consists of a text in which the student
analyzes the battle and determine why the
(dominant) standard has achieved dominance. To
arrive at a case description and analysis students
begin with analyzing the existing literature that
reports on the standards battle (some standards
battles such as the battle for a VCR standard have
been studied numerous times). From this initial
analysis students will arrive at a table in which for
every factor and for every publication, they will
indicate whether the factor was mentioned in the
publication. Maybe the literature on the standards
battle does not mention all factors found in the
literature. This can mean that these factors did not
apply to the case or that addition of one or more of
these factors could provide a better explanation of
the case. Therefore, additional research should
show to what extent these factors actually have
played a role in the battle. Hence, the student
conducts a secondary data analysis in the form of
reports, practitioners literature, external databases,
etc. and the write a preliminary version of the case
description and analysis. At this stage the student
has to carry out additional interviews with
practitioners to fully reconstruct the case. A pre-
defined questionnaire is used when carrying out
interviews. The interviews are transcribed and
attached as an appendix. Quotes can be used to
back up claims made in the report. In the analysis
of the standards battle students are asked to link all
of their observations back to the literature (so a
particular event that leads to dominance of one
particular standard should not just be mentioned but
also be explained by making use of the appropriate
literature).
In the second part of the assignment students should
give an answer to the primary question: What is
the pattern of development and diffusion for the
product in which the standard is implemented?
First, the student should begin with providing a
clear definition of the product / technology. Second,
students should provide a historical overview of the
main events in the life cycle of the product. This
results in a technology life cycle for the product in
which the standard is implemented.
In the final part of the assignment, students should
analyse the interorganizational network of actors
developing and promoting each standard in every
stage of the technology life cycle. Finally, students
should give an answer to the primary question: how
the network of stakeholders supporting the
competing standards changes over time during the
technology life cycle and how this impacts
dominance of the competing standards.
We ask students to be particularly critical towards
theory (theory can be right, but can also be not
applicable to their problem) and towards data (data
can be more or less reliable, depending on the
source). Students make the assignment in the form
of a paper. There is an up-front limitation in
numbers of words. Students are encouraged to
make the paper as short, compact and clear as
possible. It is graded on the quality or the
argumentation, the structuring of the document and
the arguments, theory based reasoning, fact (data)
based reasoning, compactness (too long stories will
be graded lower), clarity of argumentation, and
general understanding of the topic.
Discussion: how education on
standardization may lead to research
on standardization
The assignment which is part of the course
Standards Battles, Technology Patterns and
Business Ecosystems results in a report that
follows a pre-defined template set up by the
teachers. This makes it possible to analyze and
compare the empirical data that the students have
gathered. Eventually, good reports have been used
as empirical data in our research. For example, two
students have gathered data on the case of HD DVD
versus Blu-ray and Windows versus Mac PC
operating systems. We have used that data as
empirical data in a paper in which we track the
changes in structure and composition of business
networks supporting these technologies in the
different phases of the technology life cycle. In the
paper we suggest that strategic decisions of firms
were key to winning and losing these battles and
should therefore not be overlooked. The paper has
been presented at several conferences and published
as a book chapter (den Hartigh et al., 2011). The
paper is a typical example of how education about
standardization can lead to insights for research on
standardization.
Students that have written excellent reports
and that want to deepen their knowledge of
standards battles can choose to write a masters
thesis on the topic of the course applying the
empirical data gathered in the course.To date, three
students that have participated in the course
Standards Battles, Technology Patterns and
Business Ecosystems have chosen to write a
master thesis on the topic of standards battles. For
example, one student is currently finishing his
master thesis on the topic of re-evaluating the class
video standards battle. The classical battle between
VHS (as supported by JVC), Betamax (supported
by Sony) and V2000 (Philips and others) is a well
documented battle (Bartlett et al., 1988; Cottrell et
al., 2001; Cusumano et al., 1992; Dai, 1996;
Economides, 1996; Grindley, 1995; Johne, 1994;
Klopfenstein, 1989; Ohashi, 2002; Puffert, 1999;
Roome, 2006) about the emergence of a dominant
standard in the VCR market in the 1970s and
1980s. Although at that time Betamax was widely
recognized as superior compared to VHS, the latter
standard eventually won the standards battle. In this
research project the objective is to re-evaluate this
battle using a framework for standard dominance
(Van de Kaa et al., 2011)that is more complete
compared to existing frameworks suggested in the
literature (Lee et al., 1995; Schilling, 1998; Suarez,
2004). Second objective is to test the framework:
does it provide a better toolbox to analyze
standards battles than other models / literature
do?The project started with an extensive literature
study in which the different papers that have
studied the standards battle were analysed. It was
investigated whether the factors mentioned in the
framework played a role in this battle and if so how
they affected the outcome of the battle. Maybe the
literature on the VCR battle did not mention all
factors found by Van de Kaa et al. (2011). This can
mean that these factors did not apply to the case or
that addition of one or more of these factors could
provide a better explanation of the case. Therefore,
additional research should show to what extent
these factors actually have played a role in the
battle. This has been done by interviewing both
academics who studied the case and practitioners
who were involved in the case. In interviews with
key authors about the case, the factors mentioned in
the framework have been discussed and it was
assessed whether the author came to new insights in
the case after applying the model. The research
carried out by the student will result in a paper or
material for a paper.
Other examples include a studentthat has
graduated in 2011 on the topic of Interrelation of
Factors for Standard Dominance in Standard Battles
in the consumer electronics and IT industries and a
student that has graduated in 2011 (with an 8) on
the topic of Factors influencing photovoltaic
adoption and selection. The latter thesis has been
written in the form of a paper and is currently under
preparation for an ISI rated journal.
Conclusion
So what makes education on standardization at
Delft University of Technology so distinctive?
First, in our courses we apply state of the art
research on standardization (Cusumano, 2011;
Gallagher, 2012; Millar et al., 2010; Soh, 2010;
Van de Kaa et al., 2011) and we constantly update
our teaching material. So our education is very
much research driven. Second, our education results
in novel input for research through empirical
material gathered in the courses and in the master
theses. Finally, the fact that we use a diverse
amount of teaching methods including interactive
lectures, teaching cases, and a teaching game results
in the fact that students apply the knowledge in
different ways greatly contributing to their
understanding of the specifics of market based
standardization.
The course Technology and Strategy is evaluated
good by students (see table 2).
Criteria Student evaluation
Usefulness Good
Connection to prior knowledge Good
Level Excellent
Teaching method Good
Teaching Good
Study material Satisfactory/good
Organization Good
Assessment Good
General opinion 7+
Table 2: student evaluations Technology and
Strategy 2010-2011, 78 students enrolled of which
58 participated in the evaluation.
The course Technology and Strategyalso received
a teaching award. This award is based upon the
student evaluations for the course during the period
of 2010-2011. 78 students enrolled of which 58
participated in the evaluation. Due to the small
amount of students involved quantitative evidence
is not available for the course Standards Battles,
Technology Patterns and Business Ecosystems
The overriding intent of the courses that we provide
at Delft University of Technology is to help
students, as engineers, become savvier players and
better prepare them for a successful business career
in the area of standardization. Students can become
standardization strategists in large companies such
as Philips or they can apply their knowledge at
consulting agencies or standard development
organizations.
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Industry. California Management Review45(3): 6-
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Shapiro C, Varian HR. 1999. The Art of Standards
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Soh P-H. 2010. Network Patterns and Competitive
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Design. Strategic Management Journal31: 438-461.
Suarez FF. 2004. Battles for technological
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We have mainly been involved in the development of
geographic information standards since 2006 and 1985
respectively (refer to the note at the end about the
authors involvement). Geographic information is
information concerning phenomena implicitly or
explicitly associated with a location relative to the Earth
[ISO 19101:2002] and plays a central role in service
delivery by local governments, for example. Our
experience has primarily been of standards development
in the International Organization for Standardizations
Technical Committee ISO/TC 211, Geographic
information/Geomatics, and its local mirror committee,
SABS/SC71E, Geographic information, but we have
also been exposed to standards development in industry
consortia, such as the Open Geospatial Consortium
(OGC), which collaborates closely with ISO/TC 211.
Standards development requires expertise and
innovation in the domain being addressed (often
requiring expertise across disciplines), as well as in
standards and standards development themselves. An
example of this within ISO/TC 211 is the realisation
that standards development can be compared to
configuration management in software engineering,
which also confirms OGCs route to modular standards,
i.e. that, a standard is more a container of normative
clauses, rather than an end in itself [Coetzee 2011,
Coetzee et al 2011].
2.1. How have standards and our involvement in
standards influenced our research?
Involvement in standards has made it easier to find and
understand standards, their implementations and the
implications of standards adoption. For the analysis of a
data grid approach for spatial data infrastructures (SDI),
being involved in standards made it easier to find and
understand the implications of relevant standards, not
only those related to the committees and organizations
that we are involved in, but also those from other
standardization organizations, such as the Open Grid
Forum (OGF) and the Organization for the
Advancement of Structured Information Systems
(OASIS) [Coetzee 2009, Coetzee & Bishop 2009].
Involvement in standards provides an opportunity for
networking and we have both used this opportunity to
get involved in other research. We contribute to the
research of the Commission on Geoinformation
Infrastructures and Standards of the International
Cartographic Association (ICA) [Cooper & Clarke
1991, Cooper 1997, Cooper & Gavin 2005, Hjelmager
et al 2008]. In turn, participation in the ICA
commission has led to a bilateral research project
between South Africa and Poland. Another research
initiative on the writing and modularity of standards is
on-going, in collaboration with other members of
ISO/TC 211 [Coetzee et al 2011].
Involvement in standards raises many interesting
research questions, which we have integrated into
research projects. One student investigated the use of
standard web services in thematic web maps
[Rautenbach et al 2012] on our bilateral research project
between South Africa and Poland, while another is
experimenting with the use of ontologies for cross-
mapping between address specifications [Tewolde &
Coetzee 2011]. Results from the latter were used as
input for the new work item proposal (NWIP) for ISO
19160-1, Addressing Part 1: Conceptual Model.
(currently out for ballot). We have published
extensively about our standards related research,
amongst others seven articles in peer-reviewed journals,
four book chapters, and conference papers in a variety
of international conference proceedings.
Google Scholar confirms that there is much research
exploiting standards: it records about 7,200 papers with
ISO 9000 in their title, for example. Within
geographical information science (GISc), 42 papers in
the prestigious International Journal for Geographical
Information Science alone reference ISO 19115 [2003],
the metadata standard developed by ISO/TC 211,
Geographic information/Geomatics.
Involvement in standards brings academics into contact
with the practitioners [Coetzee et al 2008, Coetzee et al
2010]. The cross-pollination between these two
communities enriches the resultant standards and
research. Similarly, involvement in standardization
brings one into contact with experts from different
cultures, and working on standards then emphasises
how different not just languages are from one another,
but also education systems and hence the contexts
within which experts from different countries
understand technologies and standards. This has led us
to realise the importance of getting a common
understanding of the concepts, terminology and scope,
before starting to write the standard or starting an
international research project, or even a domestic
research project in a multi-lingual and multi-cultural
country such as South Africa (e.g. creating a
methodology for standards development in an
organisation [Cooper 2005]). We have applied this to
new standards under development, such as ISO 19152,
Geographic information -- Land Administration
Domain Model (LADM), and ISO 19160-1, Addressing
Part 1: Conceptual model, [Lemmen et al 2011,
Coetzee et al 2010].
2.2. How has our research influenced standards?
The development of the South African standard for the
exchange of digital geo-referenced information [Clarke
et al 1988, Cooper 1988] required extensive research on
the nature of geographical information, which also
contributed to the research being conducted at the
Council for Scientific and Industrial Research (CSIR) at
the time. The result was an innovative, relational
standard that escaped from the constraints of then
current systems.
Results from the analysis of the data grid approach for
address data sharing in spatial data infrastructures has
provided direction and guidance for work on the South
African address standard [Coetzee & Cooper 2007,
SANS 1883:2009], as well as the international standard,
3
ISO 19160, Addressing. Results from other research
projects, such as the bilateral project mentioned above;
a project on institutional address data, funded by the
University of Pretorias research development
programme; a THRIP (industry collaboration) project
funded by the Department of Trade and Industry (dti)
and AfriGIS; and a grant by the Global Spatial Data
Infrastructure Association (GSDI), have all provided
further input to these standards.
Results from a normative dependency analysis of
geographic information standards [Coetzee 2011] have
led to further work in ISO/TC 211 to improve the
modularity of standards and to explicitly record
dependencies between standards [Coetzee et al 2011].
Recommendations will now be implemented in ISO/TC
211 in order to improve the readability, testability and
maintainability of standards. In related work by a South
Africa colleague, Walker [2011] cross-referenced
provisions from quality and process-related standards,
including ISO 9001:2008. The effort needed to find and
cross-reference requirements confirmed the need for
modular standards.
2.3. Did the standards that we were involved in create
new opportunities for innovation?
The published South African standard for the exchange
of digital geo-referenced information was implemented
by the CSIR for two vendors, resulting in the finding
that an exchange standard is a language [Cooper 1993]
and the development of a formal model for the standard
and its encoding in LEX and YACC [Cooper 1994].
Feedback from delegates at standards meetings suggests
that the South African address standard has prompted
innovation: the South African Post Office is
implementing a new address validation system based on
SANS 1883:2009 and various private sector companies
are promoting SANS 1883-compliant tools.
Internationally, we expect a similar trend, once the
different parts of ISO 19160 are published. Already
now, while the draft is still under development, at least
six profiles of ISO 19160-1, Addressing Part 1:
Conceptual Model, for various countries and regions are
under development. These profiles will spawn
addressing tools in the respective countries and regions.
2.4. What are the barriers to implementing standards,
thereby facilitating innovation?
There is an acute lack of awareness of the existence of
relevant standards. This is evident from the delegates
attending our annual Introduction to GIS Standards
short course presented by Continued Education at the
University of Pretoria (CE at UP). We spend a large
part of the first morning educating them on where to
find information about standards and how to access
these. Occasional queries we receive from the public
show that the SABS website does not come up as an
option for finding a standard. Could it be that people do
not associate the SABS with information technology
standards?
A cost of as little as R 1.00 for a standard is a barrier to
accessing that standard, because of the bureaucracy that
needs to be dealt with to approve purchases (especially
in local authorities). The answer is to have licensing
mechanisms for large clients, such as the South African
government (all three tiers), if not for the whole
country. The CSIR has such a licence, for example.
The readability of a standard, or rather the lack thereof,
is a huge barrier. As we have often stated, a standard is
not a novel! It is written for precision, not for
entertainment. Nevertheless, the writing of standards
can be improved. This is evident in novice standards
users, but also in experienced delegates at standards
meetings. It takes a while to understand the
implications of shall, may and the other verbal forms
for the expression of provisions in a standard. Once
understood, realization strikes that provisions are often
hidden behind other words or phrases, such as is a!
Readability also influences the testability of a standard:
if requirements are difficult to find, it is also difficult to
test conformance of these requirements. Readability
can be improved by the way in which standards are
written [Coetzee 2011, Coetzee et al 2011], but
standardization education on reading, interpreting and
writing standards will also improve readability and thus
remove barriers to implementation.
Because there is no conformance approval or other
incentive for geographic information standards
implementation in South Africa, the public and private
sector are reluctant to spend money on standards
implementation for which there is no explicit financial
gain.
2.5. What are the barriers to involvement in standards
development?
The Department of Higher Education and Training
(DHET) subsidises publications by South African
universities in peer-reviewed accredited journals, which
are typically reviewed by two to three peers. In
contrast, experts from the member bodies of a technical
committee scrutinize a standard through several stages
before it is accepted. ISO/TC 211, for example, has 63
member bodies and many more liaison organizations.
ISO/TC 211s most widely used standard, ISO 19115
(2003), has generally had over 1,000 comments at each
stage. Despite this, there is no subsidy for standards
from the DHET and therefore support from the
universities for standards involvement is lacking. It is
sometimes difficult to fund attendance at standards
meetings from a research project, because the research
in standards development is not recognised. While
standards are recognized as a research output at the
CSIR (one of several science councils in South Africa),
it can also be difficult to participate in standards
development, because CSIR staff need to obtain funding
to cover their time at charge-out rates.
Another barrier is very limited recognition of, or
teaching of, standards at school or university, even
though one is continually exposed to standards. The
initial focus should be on the undergraduate curriculum
for science, engineering, commerce and law indeed,
with their exposure to legislation and policies, students
in commerce and law might be more receptive to
4
standards in the curriculum, and there are many
standards relevant to them (e.g. management standards).
As a result, the SABS will be targeting business schools
to introduce standards to their curricula [Visser 2012].
One problem encountered by those new to the writing of
standards is the need to maintain tedious consistency
throughout the standard. For example, if clauses are
structured exactly the same (i.e. have a lot of text in
common in the same places in the clauses), this is
because they are equivalent, but for different concepts.
Where clauses are structured similarly, this is because
they are nearly the same, but there are key differences.
3. Conclusion
In summary, standards, research and innovation have
many mutual benefits:
- Involvement in standards development is an
opportunity for research networking.
- Involvement in standards development improves
ones understanding of standards and their value.
- During standards development, research questions
are raised.
- Input from research results has a positive influence
on the resultant standard.
- Standards provide opportunities for innovation.
- Cross-pollination between academics and
practitioners during standards development
enriches resultant research and standards.
- Exposure to the international standards
development community is beneficial experience
for work on international research projects and for
innovation for global markets.
These benefits could drive innovation but are hindered
by a number of barriers in South Africa:
- Lack of awareness of standards.
- Costs of standards and the resulting barrier to
accessing standards.
- Readability and testability of standards.
- No DHET subsidy incentive to universities for
involvement in standards.
- No conformance testing for geographic information
standards.
Based on our experience, we recommend the following
with the objective of stimulating the discussion on the
involvement of academics in standards development and
on standardization education in university curricula:
- Students and academics at universities should have
free online access to all standards.
- National and provincial government departments,
as well as local governments, should have easy
online access to relevant standards through a site
licensing mechanism.
- Standardization education should be integrated into
the undergraduate and postgraduate curricula of
tertiary degree programmes.
- The DHET should recognise the research and
innovation that go into a standard and include
standards in the subsidy mechanism for
universities.
- Testing data and products for conformity to
geographic information standards should be
provided by accredited organizations.
- Standards should be written in a modular fashion
for better readability, testability and
maintainability.
Acknowledgements
The authors would like to thank the South African
Bureau of Standards (SABS) for the invitation to submit
this paper and their financial support to participate in
the ICES Conference and the WSC Academic Day
2012. We would also like to thank the SABS for their
support for SANS 1883, Geographic information
Addresses and ISO 19160, Addressing, as well as the
financial support to the authors to attend meetings of
ISO/TC 211, Geographic information/Geomatics, and
other standards-related meetings.
A preliminary version of this paper was presented by Dr
Coetzee at the South African Bureau of Standards
(SABS) Academics Open Day, 1 March 2012 [Coetzee
& Cooper 2012], and we thank the SABS for the
invitation to make the presentation.
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6(2), pp 77 82.
Cooper AK (1989). A survey of standards for the
exchange of digital geo referenced information,
South African Journal of Photogrammetry, Remote
Sensing and Cartography, Vol 15, Part 3, pp 136-
140.
Cooper AK (1993). Standards for exchanging digital
geo-referenced information, unpublished MSc
thesis, University of Pretoria, South Africa, 247 pp.
Cooper AK (1994). A formal specification of the
National Exchange Standard (NES), Version 2.0,
South African Journal of Photogrammetry and Geo-
information, Vol 16, No 5, pp 131-141.
Cooper AK (1997). South Africa: National Standard for
the Exchange of Digital Geo-referenced Information
(NES), in Moellering H & Hogan R, eds, Spatial
database transfer standards 2: characteristics for
assessing standards and full descriptions of the
national and international standards in the world,
International Cartographic Association and
Pergammon, pp 225-235, ISBN 0-08-042433-3.
Cooper AK (2005). Proposed methodology and
infrastructure for standards development and
implementation within a national statistical agency,
14
th
Conference of the Commonwealth Statisticians,
Cape Town, South Africa, 8 September 2005.
Cooper AK and Clarke DG (1991). The South African
standard for the exchange of digital geo referenced
information, in Moellering H, ed, Spatial database
transfer standards: current international status,
International Cartographic Association and Elsevier
Applied Science, pp 154-168, ISBN 1-85166-677-X.
Cooper AK and Gavin EJO (2005). Metadata in Africa
and the Middle East, in Moellering H, Aalders
HJGL & Crane A, eds, World Spatial Metadata
Standards: Scientific and Technical Characteristics,
and Full Descriptions with Crosstable, Elsivier and
the International Cartographic Association, pp 431-
450, ISBN: 0080439497.
Cooper AK and Zietsman HL (1999). Spatial Entity
Classification Standard (SpECS): A Proposed
Standard for South Africa, South African Journal of
Surveying and Geo-information, Vol 1, No 3, pp
137-152.
Friedrich J (2011). Making innovation happen: The role
of standards and openness in an innovation-friendly
ecosystem. 7th International Conference on
Standardization and Innovation in Information
Technology (SIIT), Berlin, Germany, 28-30
September 2011.
Hjelmager J, Moellering H, Cooper AK, Delgado T,
Rajabifard A, Rapant P, Danko D, Huet M, Laurent
D, Aalders HJGL, Iwaniak A, Abad P, Dren U &
Martynenko A (2008). An initial formal model for
spatial data infrastructures, International Journal of
Geographical Information Science (IJGIS), Vol 22,
No 11&12, pp 1295-1309.
ISO 9001:2008, Quality management systems
Requirements, International Organization for
Standardization, Geneva, Switzerland.
ISO 19101:2002, Geographic information Refernece
model, International Organization for
Standardization, Geneva, Switzerland.
ISO 19115:2003, Geographic information Metadata,
International Organization for Standardization,
Geneva, Switzerland.
ISO/TC 211 Geographic information/Geomatics (2011).
Review summary of ISO 19160, Addressing,
available online at
http://www.isotc211.org/address/iso19160.htm
(accessed 17 February 2012).
Lemmen CHJ, van Oosterom PJM, Uitermark HT,
Zevenbergen JA & Cooper AK (2011).
Interoperable Domain Models: The ISO Land
Administration Domain Model LADM and its
External Classes, UDMS 2011, Delft, The
Netherlands, 28-30 September 2011.
SANS 1883:2009, Geographic information Addresses,
South African Bureau of Standards (SABS),
Pretoria, South Africa.
Tewolde N and Coetzee S (2011). Address Ontology,
presented at the project meeting of ISO 19160,
Addressing, Centurion, South Africa, 14 November
2011.
Rautenbach V, Coetzee S and Iwaniak A (2012).
Orchestrating OGC web services to produce
thematic maps in a spatial information
infrastructure, submitted.
Visser G (2012), Education on Standardisation in South
Africa, International Conference on Education in
Standardisation (ICES) 2012 and WSC Academic
Day, Bali, Indonesia, 9-11 May 2012.
6
Walker AJ (2011). Evaluating the ISO TMB
Management System Common Text proposal in
terms of selection of candidate management system
standards, SPI Laboratory (Pty) Ltd, Johannesburg,
South Africa.
Yoo Y, Lyytinen K and Yang H (2005). The role of
standards in innovation and diffusion of broadband
mobile services: the case of South Korea. Journal of
Strategic Information Systems 14: 323-353.
About the authors involvement in standards
development and education
Mr Antony Cooper was appointed to the CSIR in 1985
to develop the South African standard for the
exchange of digital geo-referenced information. He
currently chairs SABS/SC 71E, Geographic
information. He has attended every Plenary of
ISO/TC 211, Geographic information/Geomatics,
since 1999, was Convenor of Working Group 2,
Geospatial data models and operators, and is
currently Convenor of Working Group 7,
Information Communities. He has also participated
in two Plenaries of ISO/TC 69, Applications of
statistical methods, in several other SABS
committees, and chairs the Commission on
Geoinformation Infrastructures and Standards of the
International Cartographic Association (ICA).
Dr Serena Coetzee was the project leader for the South
African Address standard, which was initiated in
2006 and published in 2009 (SANS 1883:2009). She
is the project leader of ISO 19160, Addressing, and
chairs the Programme Maintenance Group of
ISO/TC 211, which monitors the committees
programme of work to ensure harmonization and
consistency among standards. Serena is also a
member of the ICA Commission on Geoinformation
Infrastructures and Standards. She is the Programme
Chair for the academic track for the GISSA
Ukubuzana 2012 conference, to be held in October
2012 in Ekurhuleni, South Africa.
LEARNINGANTROPHOMETRIC
ASONEWAYOFUNDERSTANDINGTHESTANDARDIZATION
Author
EndangSuhendar,MT(endang_unindra@yahoo.com)
AsepEndihNurhidayat,MT(a_noerhidayat@yahoo.com)
DrajatIndrajaya,MT(drajat.indrajaya@yahoo.com)
MuhammadIrvan,MT(irvan_tmed96@yahoo.com)
DosenProdiTeknikIndustriFTMIPAUniversitasIndraprastaPGRI
Abstract
Unindra has the vision and mission as one of the educational institution concerned with
standardization tried to introduce learning education standards in the education curriculum in
industrial engineering. One of the ways the application introduction of standardization in the
industrial engineering Unindra is making the education system already integrated practicum from
the beginning up to the end of the semester. These practicums are not only discussing the
standardization of theoretically but performed simulations concerning the definition and benefits
of standardization so that students understand the meaning of standardization with the
appropriate. One of practicum in Industrial Engineering Unindra who introduced the used of
standardsisanthropometric
(keywords:standardization,industrialengineering,integratedpracticum,anthropometric)
A. Introduction
Incoursesthesecoursesarenotonly
discussing the standardization of
theoretically but performed simulations
concerning the definition and benefits of
standardization so that students understand
the meaning of standardization with the
appropriate.
B. ProblemStatements
Table1:IntegratedPracticumFlowatIndustrialEngineeringUnindra
C. ProjectScope
D. ResearchObjectives
E. LiteratureReview
1. Standardization
2. Anthropometric
AnthropometricDataisindispensable
for design of equipment and work
environment. The convenience of using
the tool relies on the suitability of the
size of the tool to the size of a human
being.Ifitdoesn'tfit,theninaperiodof
time will lead to stress the body among
otherscanbetired,pain,dizziness.
Anthropometric is knowledge
concerning the measurement of the
dimensions of the human body and the
body of another special characteristic
that are relevant to the design of the
tools/objectsthatareusedinhumans.
Anthropometricwasdividedintotwo
mainparts,namely:
a) Anthropometric static, where
measurementsinhumansisdoneina
silent position and linear on the
surfaceofthebody.
b) Anthropometric Dynamic, where
the measurement is carried out by
lookingatmovementsthatmayoccur
when these workers carry out its
activities.
Thedesignfortheextremeindividual
lot known as the use of percentile lines.
The bottom line for designing for small
size like high short people then use
percentilelines5,andtosuchalargesize
high doors then use percentile lines 95.
Perhaps the images below can give
clearerillustrations.
ForastandardEducationalchairhasbeendefinedinthe
ISO in the ISO 5970: 1979 about Furniture: Chairs and
TablesforeducationalInstitutionsFunctional.
WhileinIndonesiathedefaultIESNI'mstillset123051
1992 (File size: 190.33 KB). Title: Chair, single College of
wood.
Figure1:EducationalChairFutura
F. Discussion
Figure2:ThemeasurementofAnthropometricandEducationalchair
Table1:AnthropometricinPercentileLinesforMale
P TSP LS LP PPL TPL JST TSD
P5 42.59 37.28 27.70 37.93 36.93 35.51 20.34
P50 45.50 40.78 33.25 43.96 40.67 42.71 23.40
P95 48.70 44.43 36.52 47.68 46.37 46.32 24.80
Table2:AnthropometricinPercentileLinesforFemale
P TSP LS LP PPL TPL JST TSD
P5 40.45 33.23 25.10 43.04 39.17 34.48 18.71
P50 43.50 35.38 32.78 46.40 41.45 39.50 24.87
P95 46.77 39.74 40.26 48.8 46.41 48.35 28.52
1. HighPitchback(TSP) :UsedtodeterminethelengthofthebackofaChair
2. SetWidth(S) :Usedtodeterminethewidthofthepitch
3. Thewidthofthehips(LP) :Usedtospecifythewidthofthepadssit
4. AssPopliteal(PPL) :Usedtodeterminethelengthofthetraysits
5. PoplitealHeight(TPL) :Usedtodeterminesurfaceheightpedestalseat
6. ElbowDistanceArms(JST) :Usedtodeterminethelengthofthetable
7. HighAngledSeated(TSD) :Usedtodeterminetheheightofatable
Table3:DataMeasurementresultsofEducationalChairFuturabrand
PS LS LAD PAD TAD
PPM TPM
40 41 36 37.5 46
57.5 21.5
1. PS :Longpitch
2. LS :widthofthePitch
3. LAD :WideBaseSitting
4. PAD :LengthPedestalSeat
5. TAD :HighPedestalSits
6. PPM :Board:lengthTable
7. TPM :highBoardTable
G. Conclusion
REFERENCES
THEICESCONFERENCE2012:
SESSIONTWO :
BESTPRACTICESONEDUCATIONABOUTSTANDARDIZATION
1. Prof.KnutBlind(TechnicalUniversityofBerlin,Germany) :BestPracticeonEducationabout
Standardization
2. Prof.SyamsirAbduhandNunuWisnuaji(TrisaktiUniversity Indonesia):TheIntegratedDounsoni
CompetencytowardsSustainableDevelopmentinStandardization
3. BazinziNatamba(MakerereUniversityBusinessSchool Uganda): TheEffectofInternational
StandardstoTradeinDevelopingCountries TeachingExperiences
4. NewellHampsonJones(BritishStandardInstitute UK):Teachingsustainabilitystandardsto
businessstudents acollaborativeapproachbetweenKingstonUniversityandBSI
5. Prof.SongMingshun(Jiliang University China):TheNewProgressinChinaJiliangUniversityfor
StandardizationEducation
6. GeoffVisser(SABS SouthAfrica):EducationonStandardizationinSouthAfrica
7. Prof.ToshiakiKurokawa(ICES):AnInnovativeApproachfor EducationaboutStandardization
DesignThinking
8. Dr.ErikPuskar(NIST USA):NISTTrainingProgramforGovernmentEmployees
9. FolkeHermanssonSnickars(EURAS):LearningaboutStandardizationasAdult
10. AliRezaKhakifirooz(StandardResearchInstitute(ISIRI) Iran):DesigningaUniversitySpecialized
CourseforMasterinStandardization
11. FuQiang(CNIST China):ExplorationonCombiningMasterofEngineeringandStandardization
ProfessionalQualificationCertification
12. Dr. DradjadIrianto(BandungInstituteofTechnology Indonesia):AQuestforCurriculumof
StandardizationEducationPrograminEngineeringHigherEducationinIndonesia
13. TriWahono(BrawijayaUniversity Indonesia):ConqueringHighGradeLanguageofQMSStandard
A15YearsExperienceinTeachingQMSStandardforUndergraduateStudent
Best Practice on Education about Standardization:
The Success Story at the Berlin University of Technology
Prof. Dr. Knut Blind
ICES CONFERENCE AND WSC ACADEMIC DAY 2012
BALI, INDONESIA, 10-11 MAY 2012
Content
Introduction
Standardization education: Success factors in a competitive two-sided market
The success story The success story
Success factors
Future challenges
Introduction
General difficulty to introduce new contents in university curricula
New contents are driven by supply and demand side
Demand side: requirements from employers from private (industry, services)
and public sector
Increasing relevance of standardization in industry and policy acknowledged
Which role does the supply side play, i.e. science and research?
Challenge: sustainable positioning of standardization in education
Education about standardization:
Success factors in a competitive two-sided market
Competition between
contents of education
__
Students of today =
Decision makers of
tomorrow
Employees:
Students
Employers of private
and public sectors
Education
about
standar-
dization:
Qualification
supply
Qualifications
demand
+
Info
DIN
BA,MA.
PhD.
Theses
Im-
pact
Qualifications
demand
Support by
Qualifications
demand
Qualifications
demand
Excellence in research as a necessary requirement
for the successful positioning of standardization
DIN, BMWI,
BMBF, EC,
+
General trends in standardization research
Updated overview by Swann (2010) The Economics of Standardization: An Update
http://www.bis.gov.uk/assets/biscore/innovation/docs/e/10-1135-economics-of-
standardization-update.pdf
Triplication of relevant publications in 10 years from 500 to 1500!
Progress in: Progress in:
- Standards, Growth and Productivity
- Standards and Trade
- Standards and Innovation
- Inside the Black Box
Others (e g ISO Methodology) - Others (e.g. ISO Methodology)
Relevant research at the Chair of Innovation Economics at TU Berlin
Innovation Systems and Quality Infrastructure
Technology Foresight
R&D and Innovation Management
new insights
IPR Management
Entrepreneurship
Services
Trade
Productivity and Growth
new insights
new strategies
new tools
Cooperation the Technical University of Berlin and
the German Institute of Standardization DIN
Cooperation Treaty between DIN
and TU Berlin signed July 2008
Strategic cooperation in research and education
Future areas information, communication, mobility,
water, energy, security, services and production
technology
Course about standardization offered to all faculties
since 2007 and taught by members of DIN since 2007 and taught by members of DIN
management (Dr. Kiehl, Heinz Gaub, Dr. Hvel)
University-wide promotion of the course via flyer
Topics of the course I
1 Introduction into standardization as a strategic instrument
2 The standardization process and opportunities for involvement
3 European and international standardization 3 European and international standardization
4 Standardization as contribution to support government authorities
and contract law
5 Standardization to reach general goals (e. g. health, environment,
safety) safety)
6 Standardization as element in research, development and
innovation
7 Standardization as strategic instrument for companies
Topics of the lecture II
8 Macro and company specific benefits of standardization
(with examples)
Guest lectures by standardization experts from policy, industry,
SMEs and managers from DIN
Lecture closes with a 90 min exam Lecture closes with a 90 min exam
Certificate DIN-Standardisation Expert
With passing the exam an industry-
wide certificate DIN- wide certificate DIN
Standardization Expert Module I:
Basics of Standardization is
awarded.
Accompanying exercise
The exercises is blocked into 4 appointments.
Possible events:
Meetings of national, European or international TC
meetings in the premises of DIN
Workshops on innovative issues
For each event, a report has to be drafted, which will be
graded.
Combination of exam and exercise grade is possible.
First course in the winter term 08/09
Second course in the summer term 09
Third course in the winter term 09/10
Students per semester
60
70
Students
10
20
30
40
50
0
WS 08/09 SS 09 WS 09/10 SS 10 WS 10/11 SS 11
In SS 11 also course in English
Additional Output
Two completed PhDs, one based on the DIN-TU training package (2-year
trainee, 3 DIN funded PhD position)
Three additional PhDs will be completed this year
Three Bachelor Thesis (several additional already started)
One Master Thesis (three additional already started)
Three case studies according to the ISO methodology
First students completed the course hired by German industry
Success factors
Promotion for the course within all faculties of the Technical University of Berlin
Guest lectures and excursions
Interactive presentations with questions and discussions
Close relation to practice supported by many examples
Updated interactive website and other media (movies)
Easy understandable and available course materials
Intensive taking care of the exercise providing insight into real standardization
Entertainment Education
Consequence: excellent evaluation of the course by the students
Future challenges
integration of standardization in further curricula (e.g. in information systems)
internationalization of education (within Master of Innovation Management)
development of a European Master of Standardization?
national and international diffusion of standardization education
building sustainable critical mass in standardization research
fostering of excellence in research by international networks
sustainable and growing network of students with knowledge in standardization
(e.g. supported by an alumni network)
Many thanks for your attention!
Contact:
P f D K t Bli d Prof. Dr. Knut Blind
Berlin University of Technology
Faculty of Economics and Management
Chair of Innovation Economcis
VWS 2
Mller-Breslau-Strae 15
10623 Berlin
and
Fraunhofer Institut for Open Communication Systems
Research Group Public Innovation
And
Chair of Standardiisation at the Rottterdam School of Management
Erasmus University
Email: Knut.Blind@TU-Berlin.de
Title:Teachingsustainabilitystandardstobusinessstudentsacollaborative
approachbetweenKingstonUniversityandBSI
EmployabilityskillsareoneofthemostcrucialelementsbeingconsideredinKingston
Universityscurrentreviewoftheacademicframework.Inlightoftheneedtoequip
graduateswithrelevantemployabilityskills,thisBSiKUcollaborativepilotprojectadopts
alearningbydoingapproachtointroducetheroleofsustainabilitystandardsintoataught
businessmodule.
TheuniquenessofthisKingstonUniversitypilotprojectisthewayinwhichdiverse
organisationalaimsareintegratedthroughcollaboration.TheacademicatKingstonBusiness
Schoolaimstogivehisstudentsmoreinsightintotheworldofworktheywillsoonbe
entering,KingstonUniversitysSustainabilityHubmembersaresustainabilitypractitioners
andaimtoeducateaboutsustainabilitythroughrealworldexperiencewhilstusing
standardsthemselvestohelpachieveKingstonUniversitystrategicobjectives,BSiaimsto
educatestaffandstudentsatuniversitiesaboutstandards.Theseindividualaims,when
combined,enabletheexpertiseofeachpartytobeutilisedtoenhanceteachingandthe
studentexperience.
Themainaimofthepilotprojectistoraisestudentappreciationoftherelationship
betweensustainabilityandarangeofstandards.Learningoutcomeswereformulatedto
developstudentunderstandingoftheapplicationofsustainabilitystandardsinrealworld
situations.Relevantissuesincludetypesofstandardisation,principlesandorganisationof
standardswriting,writingsustainabilitycriteriainthesuitablelanguageandstyle,and
translatingthetheoryofstandardsintopracticeindifferentorganisationalsettings.
Asecondarybenefitistoraiseawarenessoftheroleofstandardisationwithstakeholdersin
thehighereducationsector,inparticularwithregardstosustainabilitystandards.Students,
academicsandpractitionersatKingstonUniversitybecomeclearonthebenefitsof
standardisationandthepossibilitytoparticipateinshapingstandardisation.
Athirdbenefitrelatestotheopportunityforstudentsandsustainabilitypractitionersto
interact.Thepracticalapplicationofthepilotprojectfocusesonaworkshopwherestudents
areencouragedtodevelopkeyskillstoapproachproblemsolvinginarealworldsituation.
Theseincludeattentiontodetail,evaluatingandcreatingprocessesandhandsonstandard
writingpractice.Theaimistopromotedialogueamongstudentsandpractitionersonthe
applicationofsustainabilitystandardsaspartofthestudentlearningexperience.
ThepilotprojecthasthepotentialtobroadentootherfacultiesatKingstonUniversityand
otherhighereducationinstitutionsintheformof:
Multidisciplinaryandmultistakeholderworkshops
Workplacementprojectsandworkshadowing
Independentstudyandresearchdissertationprojects
Careermentoring,jobtalks,enhancedemployabilityskills
Supporttothestrategicinstitutionalagenda
WiththankstoFatimaAnnanDiabandJohnLoganofKingstonBusinessSchoolandfinalyear
undergraduatestudentsontheCorporateSocialResponsibilityandSustainableDevelopment
module.
THE EFFECT OF INTERNATIONAL STANDARDS TO TRADE IN DEVELOPING
COUNTRIES
By
Bazinzi Natamba
Bazinzi Natamba, MSC, is a Lecturer, Faculty of Commerce, Makerere University Business
School, Kampala-Uganda. His Teaching and research interests are in finance and accounting
and standards. He can be contacted on bnatamba@mubs.ac.ug or natambaa@yahoo.com
Introduction
Just as developing countries are beginning to overcome some major hurdles in their quest to
expand trade with industrial countries, another is rearing its head. As a result of agreements
negotiated at the World Trade Organization (WTO), traditional trade protection measures such
as tariffs and quotas are falling away. But to some extent they are being replaced by domestic
technical regulations that permit countries to bar products from entering their markets if the
products do not meet certain standards.
These obstacles include measures ostensibly aimed at protecting citizens from everyday food
hazards, known in WTO language as sanitary and phytosanitary measures (SPS). High tariffs
remain a significant barrier. Barriers, such as arbitrarily imposed phytosanitary rules, further
limit goods exported to the Organization for Economic Cooperation and Development
(OECD), a grouping of 30 wealthy nations.
Barriers to trade are measures in place in the countries to which you wish to export or import
which makes it difficult, even impossible for you to export your product or services to it. Such
measures are considered undesirable in context of world trade because they restrict the flow of
goods and services especially in Developing Countries, drive prices up and are detrimental to
the consumer. The result has been that standards put in place by the developed countries in
most cases do not favour developing countries at all. This is so because Developing Countries
may or may not have been taken into consideration when developing International standards
Standards are documents approved by a recognized body that provides, for common and
repeated use, rules, guidines or characteristics for products and their related processes or
production methods, with which compliance is not mandatory. Standards may also cover
terminology, symbols, and packaging, marking or labeling requirements as they apply to a
product, process or production methods (ITC, 2004). This means that standards are voluntary in
nature and doesnt form part of legislation, according to the TBT Agreement.
The Question remains whether International Standards are also voluntary and friendly to
trade in Developing Countries.
Historically, every country has developed standards to deal with the needs of industry and
society at a national level. These standards may or may not have taken international best
practice into consideration. The result has been that standards for the same product differed
from country to country. With the increase in world trade, the concentration of manufacturing
in certain parts of the world and various other factors, soon become real problems for
manufacturing industries especially in developing countries. The fact that Developing
Countries would in turn find it difficult to export to other countries, makes them to remain
operating/produce for their domestic markets only.
This therefore calls for Regulators, driven by the need to address a specific problem at
international level, to often develop International Standards considering Developing Countries
or even the capacity of developing countries to participate in International Trade.
Why do International standards matter for trade?
Government regulations or industry standards for goods can impact trade in at least three
ways: they can facilitate exchange by clearly defining product characteristics and improving
compatibility and usability; they also advance domestic social goals like public health by
establishing minimum standards or prescribing safety requirements; finally, they can hide
protectionist policies. During the Uruguay Round of multilateral trade negotiations, member
nations established The Agreement on the Application of Sanitary and Phytosanitary (SPS)
Measures and the Agreement on Technical Barriers to Trade (TBT) to address the emerging
debate over the use of standards in international trade. The SPS and TBT Agreements can be
interpreted as an attempt to balance the first two uses of standards and to minimize the third.
In other words, these Agreements balance the competing demands for domestic regulatory
autonomy and the global harmonization of product standards. At the same time, the
agreements attempt to prevent standards from becoming a protectionist device.
A Case of Developing Countries
Developing countries take issue with the agreements because they make intensive use of
multilaterally established standards that are determined by a process that is both politically and
economically skewed. Standard-setting has until recently been the exclusive domain of rich,
technologically advanced nations who have dominated the terms of debate in bodies like the
International Organization for Standardization (ISO) and the Codex Alimentarius Commission.
Thus, implementing the SPS and TBT Agreements often requires developing countries to
adhere to standards more appropriate for their industrialized counterparts. The lack of
developing country input in the formation of standards translates into what some observers
have called techno-imperialism or the imposition of standards by the rich countries upon the
poor ones.
Because the standards were set mainly by developed countries during the last series of trade
negotiations, the Uruguay Round, they mainly reflect the interests of those nations. During the
Uruguay Round, which ended in 1994, many developing countries either could not afford to send
negotiators to represent them or focused on areas of greater or more immediate concern, such as
Northern agricultural subsidies. Many still are not part of the international standard-setting
agencies that govern this area, nor do they have the money, manpower or infrastructure needed
to abide by the standards created. Although special and differential treatment may exist for least
developed and developing countries, the latter have always to bear in mind that producing to
standards lower than those of the rest of the world makes it harder for them to export and fully
participate in International trade. Therefore, future agreements must seek to ensure that
technical regulations and International Standards, as well as testing and certification
procedures, do not create unnecessary obstacles to trade. Even if countries have the right to
establish protection levels that they consider appropriate, for example, to safeguard human,
animal or plant life or health or the environment, the agreement should not prevent countries
from taking measures necessary to ensure that these levels of protection are met. Its important
to note that tremendous amount of work has still to be done, especially in developing countries
that lack the knowledge, infrastructure and finances to meet the requirements of developed
countries. This is also a real problem for the small and medium-sized enterprise.
Policy Implications and Conclusion
Harmonization of product standards is crucial to ensure a smooth dynamism in economic
activity, and it is equally important when it comes to international trade. Nowadays, when
regional economies become integrated through trade, the differences of product standards
across countries or economic regions have far-reaching implications. As it turns out, this is
especially true for exporting firms from the developing world (Chen et al. 2006 and Czubala et
al. 2007).
This paper provides support for the WTO agreement on technical barriers to trade as a way to
champion the use of international standards whenever possible and sectoral efforts to foster
international harmonization, for example, by building on the Information Technology
Agreement for electronic products and to Introduce education about International Standards
in Developing Countries. It also unveils the importance for firms in the developing world to
find ways to improve competitiveness and take advantage of further reductions in barriers to
international trade.
1
The Integrated Dounsoni Competency towards Sustainable Development in
Standardization
Syamsir Abduh
1)
Nunu Wisnuaji
12)
1,2
Trisakti University-Indonesia
I. Background
As the call for relevance in higher education opens the doorway from the
classroom to the community, creations and innovations to provide viable
academic exercises within this context are being sought by increasing numbers
of faculty and administrators. One of these is the adoption of Dounsoni; a local
wisdom based educational principle into our vision of higher education, defined
as a required competency a graduate has to meet. It is simply a three bound
principle saying Ing Ngarso Sung Tulodo, Ing Madyo Mangun Karso, Tut
Wuri Handayani (Dounsoni abbreviated in this work) that guides ones moral,
attitude, and behavior in social life needed in the accomplishment of
sustainable development goals. Rooted to such educational vision is a question
of how best faculty translates the wisdom into teaching learning activity that
begins from their course design writing to the implementation and evaluation. In
order to have meaningful teaching- learning that gears towards the enhancement
of education quality, endeavors to standardize the teaching-learning program
based on the local wisdom principle are carried out.
II. Programme Objective
This programme of standardization on teaching learning practice that begins
with course design writing is aimed at helping higher education institutions with
2
independence of the learning outputs as the ready agents within sustainable
development in terms of compatibility, interoperability, and quality.
III. Programme Content
The Dounsoni principle is a philosophical base and orientation of a student-
centered teaching-learning activity in which education is viewed as a cognitive
process of placing a learning participant with his/her intrinsic potential to lead,
to motivate and help others in finding truth through a variety of reliable routes
to optimal states when exposed in non-optimal states. Such potential possession
to lead a group will have to require an individual the ability to become a model
to follow by, to motivate and help other members accomplish the common
tasks or goals. This is then a set of principles defined as the dounsoni
competency as the main goal of education a learning output needs to possess
in order to head his/her mastery of academic content defined as the means or
instrument to find the truth. Thus it is the integration of dounsoni principle and
the academic content. To approach such vision the role of instructors is mainly
to facilitate the learning when delivering knowledge, skills and
information and it goes without saying to perform the dounsoni principle in
carrying out his/her duty and responsibility.
This is it. The principle constitutes the orientation of teaching activity, from the
course design to the implementation and evaluation. The following illustrates
how the local wisdom is applied in academic exercises to yield a meaningful
learning bringing individual awareness that the goals of sustainable
development can be accomplished only if the individual participates in the
process (see Figures below).
3
Course
Design Writing
Assessment
Implementation
Evaluation
Course Content
Knowledge Technology Arts Skills
TEACHING ACTIVITY
Compatible to
Users needs
Sustainable Development Goals
Harmony of Man-Nature relationship characterized
by nature conservation and improvement of human
The Local wisdom
Dousini Principle
Integrated
4
Dounsoni based Course Design Writing
The writing is a cyclic process that involves (see figures below):
1. Definition of aims and learning outcomes
Aim: Dounsoni principle- based Statement of intent or purpose
Learning outcome: specifying what individual learning participant should be able to do
after completing the course
2. Review the participants entering knowledge, prior learning experience, learning styles
and needs, motivation of doing the course. Revise aims and learning outcomes, if
necessary
3. Determine the core content required to deliver the learning outcomes,
4. Determine teaching-learning strategies that support and reinforce the statement of intent.
5. Assessment to measure the learning achievement
6. Continual evaluation to the whole aspects of the program (materials, time allocation,
teaching technique, etc.)
5
IV Monitoring and evaluation of results
A small scale local project on the improvement of teaching methodology was carried out in
the new academic year of 2005/2006. Participated by some fifteen faculty members from
different schools, the project was aimed at readopting the old educational principles,
Dounsoni, thought as a local wisdom into teaching practice which is from course design
writing and the implementation to the evaluation. The effort was based upon need analysis of
the output users as the stakeholders, both of the state and private. The bulk of the demands
on the output qualification put the importance of leadership and sustainable mind frame
possession.
Albeit most of the project participants had no previous pedagogic trainings, they could
manage the adoption well. This was due to their familiarity with the principle of the local
wisdom and our peer reviewing program in the course design writing which was held during
academic recess, and peer class observation, discussion and evaluation in the time of
6
implementing the course design. The result was then first that the local wisdom based-
teaching learning implementation product is compatible to users needs to step to the
sustainable development goals; second, due to its simplicity and ease to follow the
teaching-learning procedure is duplicable into the various teaching-learning program, and
third the local wisdom-based teaching-learning pattern improves meaningfulness and quality
of learners learning journey at higher education.
V. Major Achievements, including performance indicators
The major achievements gained from the program implementation are as follows:
A. To the education institutions
Enjoying reputation and more trust from the stakeholders as improving output quality; the
average volume of learning participant in one class was 40 to 45. Before the program
implementation, only 20 % of the participant could complete their education on time and 5%
occupied discipline- related job market, 14 % did in unrelated, and 1% did entrepreneurship,
After the implementation 15 % completed their education in time, and 46% did on time,
55% occupied their discipline related job market, and the rest decided to do their
entrepreneurship.
A. To the learning participants
Found meaningful and humanistic learning experience as given opportunities to exercise
leadership and ease in applying science, knowledge and theories into practice.
B. To the faculty members
Found ease in facilitating the learning participants develop their expected competency. More
and more faculty members apply the principle into their teaching-learning program.
VI. Future developments
Developing the project into national and wider scales through research and workshop under
the theme Dounsoni Standardization for Higher Education.
1
The New Progress
in China Jiliang University in China Jiliang University
for Standardization Education
Prof Mingshun Song Prof. Mingshun Song
Bali. Indonesia
10 May. 2012
Contents
Education modes
Curriculum
Education modes
K C
Contents
Key Courses
2
1. The Educat i on Modes 1. The Educat i on Modes
i n CJLU i n CJLU
1.The Education Modes 1.The Education Modes
Education mode St udent s Ty pes
Course (16 hours) Undergraduate Elective course for
t d t every students
Standardization and
Quality Management
Undergraduate Major of Business
Standardization
Engineering (NEW)
Undergraduate Major of
Engineering g g ( ) g g
Standardization and
Quality Science (NEW)
Graduate Master of
Management
3
2. The Cur r i cul um of St andar di zat i on 2. The Cur r i cul um of St andar di zat i on
& Qual i t y Management Maj or & Qual i t y Management Maj or
Internship
17
30W
Discipline Foundation
997h
1.1 The Structure of the Curriculum of 1.1 The Structure of the Curriculum of
the Major the Major
1 2 3 4
30W
31.3%
Public Foundation
1146h
34.8%
Discipline
340h
11.4%
4
Course
Code
Course name Scores hours
Hours division
class experience
1.2 The Curriculum of the Major 1.2 The Curriculum of the Major
P1150011~
P1150013
English 12 200 200
P1010011~
P1010012
Advanced
Mathematics
10 170 170
P1010020 Linear Algebra 2.5 42 42
P1010050
Probability and
Statistics
2.5 40 40
P1080021~
P1080022
C Programming
Language
3.5 75 42 33
Course
Code
Course name Scores Hours
Hours division
class experience
D1040030
Engineering
Drawing
3 62 40 22
D1113110
Chinese Business
Law
2 34 34
D1110010
Principle of
Management
3 59 42 17
D1110020 Micro economics 3 51 51 D1110020 Micro-economics 3 51 51
D1110030
Principle of
Accounting
3 59 42 17
D1040080
Fundamentals of
Machine
Engineering
3 50 44 6
5
D1110040
Macro-
economics
2.5 40 40
Financial
D1113170
Financial
Management
3 48 48
D1113150 Marketing 2.5 40 40
D1110050
Application
Statistics
3.5 64 48 16
D1111100
Application of
D t b
3 64 32 32 D1111100
Database
3 64 32 32
D1110060
Management
Information
System
2 32 32
D1113190 Operation 3 48 48
D1113280
Human
Resources
Management
2 32 32
D1113130
Production &
Operating
Management
2.5 40 40
The Error
D1113320 Theory and
Data Process
2.5 40 40
6
Course
Code
Course name Scores Hours
T1040020 Practice of Metal Machining 2 2W T1040020 Practice of Metal Machining 2 2W
T1113120
Operational Research
course Design
1 1W
T1113070
Management Information
System Course Design
2 2W
T1113050
Management Software
Practice
3 3W
Si l ti t M t
T1113120
Simulating to Management
Practice
2 2W
T1113011~
T1113012
Professional Practice 6 6W
T1113100 Pre-graduation Project 14 14W
3.The Key Cour ses of t he Cur r i cul um 3.The Key Cour ses of t he Cur r i cul um
7
The Key Courses of the Major The Key Courses of the Major
Quality
Management
Metrology
Management
11 22
44 33
Conformity
Assessment
Standardization
4.The Cont ent s of t he Key Cour ses 4.The Cont ent s of t he Key Cour ses
8
Chapter1 Chapter1
Qual i t y Ter mi nol ogy
Qual i t y Hi st or y
Course1: Quality Management
Chapter2 Chapter2
Chapter3 Chapter3
Qual i t y Hi st or y
TQM
5S
The 7 Basi c Tool s
Chapter4 Chapter4
SPC
Chapter5 Chapter5
Qual i t y I nspect i on
Sampl i ng Techni ques
Course1: Quality Management
Chapter6 Chapter6
Chapter7 Chapter7
Sampl i ng Techni ques
Cost umer Sat i sf act i on I ndex
Si x Si gma
Chapter8 Chapter8
Ex cel l ent Per f or mance
Qual i t y Aw ar d
9
Chapter Chapter Contents Contents
Course 2: Metrology Management
Data Processing Chapter 4
The Roles of Using SI Chapter 3
Measurement Units & SI Chapter 2
Quantity & its Dimension Chapter 1
Chapter 5
Chapter 6
Chapter 7
Measurement Uncertainty
ISO/IEC17025 & Lab Accreditation
Industrial Metrology
Chapter 8 Legal Metrology
Chapter Chapter Contents Contents
Course 3: Conformity Assessment
Quality Management System & Certification Chapter 4
ISO9001 Standard Chapter 3
Classification of Conformity Chapter 2
Terminology Chapter 1
Chapter 5
Chapter 6
Chapter 7
ISO14001 Standard & EMS
Product Certifications
MRAs & MLAs
10
Cour se 4: St andar di zat i on
Chapter 1: The Outline of Standardization
1. Terminology: Standard, Standardization;
ISO/IEC Guide 2: 2004, WTO/TBT;
Document, Physical .
2. The History of Standardization:
from ancient time to present;
from China to the world.
Cour se 4: St andar di zat i on
3. Classification of Standards:
from Hierarchical levels, Fields, and
Implement Ways.
4. The roles of Standardization:
from Industry, Agriculture, Service, Safety,
Economy, and Society. Economy, and Society.
5. China Standardization:
Administration System, SDOs, Policies,
and Laws.
11
Cour se 4: St andar di zat i on
Chapter 2: The Standardization Theory
1. T.R.B Sanders Theory:
The 7 Articles
2. The Principles of Matsura Shiro:
The 19 Articles
A. System Effect Theory
3.The Principles of Standardization.
A. System Effect Theory
B. Structural Optimization Theory
C. Order Theory
Course 4: Standardization Course 4: Standardization
D. Feedback Theory
E. Control Theory.
12
4.The Models of Standardization.
A. Simplification
B. Unification
C. Generalization
D. Serialization
E. Combination
F. Modularization
Cour se 4: St andar di zat i on
Chapter 3: Parameter Classification
1. The General Number Series
Arithmetic Progression
2. The Preferred Number Series
Geometric Progression
Charles Renard Numbers
13
Cour se 4: St andar di zat i on
3 The Electricity Number Series 3. The Electricity Number Series
Geometric Progression
4. The Modulus Number System
C t ti M d l S t Construction Modulus System
Package Modulus System
Cour se 4: St andar di zat i on
Chapter 4: Parameter Design
1. QFD
In Terms of Customers Satisfaction
2. DOE
The Design of Experiment
Based on Experiment in Practice/Lab
14
Cour se 4: St andar di zat i on
3 Genichi Taguchi Methods 3. Genichi Taguchi Methods
System Design
Parameter Design
Permitted Error Design
4. The Reliability Design
The Reliability Indicators
The Technologies of Reliability Design
Cour se 4: St andar di zat i on
Chapter 5: Drafting Standard
1. The Principles of Making Standard
In Terms of GB/T1.12009
2. Standard Structure
The Normative Elements
The Informative Elements
15
Cour se 4: St andar di zat i on
3 Drawing up and Editing Standard 3. Drawing up and Editing Standard
Normative General Elements, Normative
Technical Elements;
Informative Overview Elements,
Informative Complementary Elements.
4. The Procedure of Drafting Standard
Based on GB/T167331997
The 9 Phrases
Cour se 4: St andar di zat i on
Chapter 6: International Standardization
1. International Organization for
Standardization (ISO)
2. International Electrotechnical Commission
(IEC)
16
Cour se 4: St andar di zat i on
3 International Telecommunication Union 3. International Telecommunication Union
(ITU)
4. The Regional Standardization Organizations
CEN ASTM CEN, ASTM.
Cour se 4: St andar di zat i on
Chapter 7: Company Standardization
1. Draw up Company Standards
Management and Technical Standards
2. Carrying out Standards
Company Standards, Product Certificates,
Management System Certificates.
17
Cour se 4: St andar di zat i on
3 Standard Information Works 3. Standard Information Works
4. Taking Part in the External Standardization
Works
Cour se 4: St andar di zat i on
Chapter 8: WTO/TBT
1. Introduction of TBT
2 WTO/TBT Agreement 2. WTO/TBT Agreement
3. Case Study:
Standardization and International Trade
18
EducationonStandardisationin
SouthAfrica
By
DrGeoffVisserPhDMBL
SABSResearchFellow,OfficeoftheCEO,SouthAfricanBureauofStandards
PrivateBagX191,Pretoria0001
SouthAfrica
Geoff.visser@sabs.co.za
Abstract:
The SABS launched its academic engagement strategy on 1 March 2012. Through this strategy the organisation
seeks to contribute towards the overall relevance of the organisation; and to improve awareness and participation by
academics through several initiatives targeted at South African institutions of higher learning. The academic
engagement strategy seeks to raise awareness of standards and improve the use of standards by students and
academics, it seeks to increase the participation and contribution of academics in the standards development
programme and it seeks to contribute to basic research in fields related to standards or in the application of standards
in technologically relevant fields.
Close cooperation with some professional registration bodies has proved useful in gaining acceptance of the
programme where the bodies have articulated the need for the use of standards as key skills for basic qualifications
and continued professional development requirements.
The paper will briefly sketch the outline of the strategy and will provide some early experiences with
implementing the programme and early lessons learned.
Introduction
The academic community is a valuable stakeholder in
the development of South African National Standards. South
Africas future technical, economic, social and political
leaders are currently developed in the countrys academic
institutions;the Countrys teaching organisations transfer
knowledge in key technical fields to these future leaders but
through basic and applied research; and the organisations
also keep abreast and even advance the state of knowledge
in important areas. Standards, on the other hand, provide a
valuable resource that can be used in a regulated; semi
regulated; or completely voluntary manner to bring the state
of the art into the commercial environment thereby opening
up markets while at the same time providing assurance and
protection to users and consumers. If the collection of
National Standards is to remain relevant to a changing
technical, economic and political environment, the standards
development organisation (SDO) needs to get closer to
where this environment is shaped, and this means engaging
the academic community.
Several articles in the popular press as well as
conferences, seminars, workshops and symposiums all point
to the fact that there is a need to raise awareness in the
community of standards and standardisation, see Burger
[2010],Fuller [2007], Hollman [2009] as examples. It could
be argued that one of the biggest problems that the SABS
faces is that many of the young people are simply not aware
of the SABS, Standards; or the benefits or possible
application of standards in their respective fields of interest.
Several publications (eg: Delphi Group [2003], DIN
[1999], DTI [2005], de Vries 2006) have reiterated that
Standards offer several advantages including reducing costs;
facilitating communication; improving safety and providing
assurance to reduce uncertainty in the environment; all of
which, in turn, can lead to more effective and efficient
innovation. It is hoped through this initiative to unblock and
expose this resource to the innovators currently associated
with the teaching organisations in South Africa.
An extension of the lack of awareness of standards is
the lack of awareness (not only in the academic community
but in industry too) of the benefits and strategic advantage of
participating in the development of standards nationally and
internationally. The ability to shape the standards and rules
by which an industry operates features high on the agenda of
several globally competitive organisations and by extension
in competitive countries the number of organisations
actively committed to shaping national and international
standards too, is high. The SABS has committed to improve
5. Conclusion
It is common in companies or government bodies
in Indonesia that people accustome with standard
and standardization via their daily tasks especially
in a specific technical area. They may also become
familiarized with a specific standard after having
ample experience in performing their jobs, or
perhabs after completing a course or training
program. However, in the future, companies or
government bodies can no longer rely on this
experiential approach. This approach will no longer
be sufficient for Indonesia as its industry and trade
soaring, which thus requires educated professional
in standardization.
This paper is aimed at initiating education about
standardization as a master degree program in
Indonesia. This program is a pilot project of BSN
as a government agency responsible for the
development of standardization in Indonesia. The
proposed curriculum for this program was
developed based on body of knowledge on
extracted from principles and practices concerning
standardization in Indonesia and international. As a
pilot program, this developed curriculum still needs
improvement.
References
deVries H.J. and Egyedi M.T., Education of
Standardization: Recent Findings, J. of IT
Standards & Standardization Research, 5(2),
1-16, 2007.
Geiger, T., Indonesia Competitiveness Report
2011: Sustaining the Growth Momentum,
World Economic Forum Report, 2011.
ISO/IEC Guide 2 ISO 2004-1, Standardization and
related activities - General vocabulary.
APEC, http://www.apec.org/Meeting-Papers/
Ministerial-Statements/Annual/2006/2006_
amm.aspx
Conquering High Grade Language of QMS Standard
A 15 Years Experience in Teaching QMS Standard for Undergraduate Students
Tri Wahono*
*) Lecture in Food Science and Technology Department Brawijaya University, Malang Indonesia
(email : triwhn@ub.ac.id)
Abstract
ISO 9000 have been taught as a course in Food Science and Technology Department Brawijaya University since
1994. The most difficulty in teaching QMS (ISO 9000 series) for undergraduate students was the language used in
this subject totally new and stranger for the students. Nearly all of the students didnt understand the subject
eventhough the standard and other course materials have been translated into Indonesian Language. Many delivery
methodsand approach have been tried to be used in teaching learning process (TLP) to improve students
understanding of the subject with no satisfication result. In 2009, a new approach, we call it as real process based
approachwas employed in TLP of ISO 9000 in this department. The students understanding of the subject increase
significantly epitomized by their ability to do simulationof any organization to prepare its ISO 9000 documentation
system. Many of the students now have been work in many food factory and other organizations. In real situation
they can successfully apply this new approach in preparing the organization to obtain ISO 9001:2008 certificate.
This paper describes the way TLP of ISO 9000 is undertaken to achieve competency required in developing quality
system for undergraduate students.
Key words : ISO 9000, delivery method, real process based approach.
I. Introduction
Brawijaya University/UniversitasBrawijaya
(abbreviated into UB) became a public university in
1963. Today, UB is one of the leading universities in
Indonesia with nearly40,000 students in various
degrees. In 2011 UB obtain ISO 9001:2008
certificate for its all academic programs and
supporting units from Lloyd Register Quality
Assurance (LRQA). UB successfully obtain ISO
9001:2008certificate merely employ its internal
human resources without involvment of external
consultant. In the processof obtaining ISO certificate
for its all academic programs, we also developing and
applying new approach for managing ISO 9000
implementation throughout UB organization.
The quality system was originally created for
manufacturing industry. Now service industry is also
making lots of effort to improve their service quality.
These ISO 9000 international quality standards are
being implemented in many service organisations
such as educational institutions. Quality management
system is usually applied for the whole activity
concerning the quality of product/ service. If a quality
culture should be sustained by the whole
organisation, its basic principles have to be largely
shared or at least accepted (Vettori et al., 2007).The
implementation of the system of ISO 9001 is the
obligation motivatedby both customer requirements
and the necessity for improving the universitys
service quality through the improvementof its quality
system. UBs most important motive for
implementing ISO 9000 both areexternal study
programs accreditation and internal quality
assessment. FurthermoreUB strive for better image
because ISO 9000 certificate can be some kind of
quality indicatorfor customer proving that the
institution is very much interested in teaching quality.
ISO 9000 standards have caused a business
revolution. Today, more than 1.000.000
organizationsworldwide are registered to these
standards. Often cited for increasing
competitivenessby providing an independent `stamp
of approval' of an organization's quality management
practices.
The quality management system of ISO 9000
introduces strict documentation and management
control, raises employees responsibility, motivates
management staff to keep to the requirements. ISO
9000 certificate serves as a basis for constant
improvement and indicates that the improvement has
already been achieved.
Food Technology Department is the oldest
department in Brawijaya University having
experience in teaching ISO 9000. Starting in 1994
under the subject of Quality Control. In 2000 ISO
9000 was teached separately along with HACCP in
the course entitle Quality Management System. The
objective is for preparing the students to understand
the ISO standards usually used in the food industry,
namely ISO 9000, ISO 14000and ISO 22000.
II. Course Design
Couse Title : Quality Management System and Food
Regulation.
Credit : 4 credits
General Instructional Goal :
By completion of this course student will be
expected to be able to spell out the management
functions in the implementation of food quality
and safety policy into daily operational
activities. Hence forth, student will able to
unify and coordinate those operational activities
in achieving the quality objectives. Those
achievement epitomized by the ability of the
student to :
1. Compile the ISO 9000 ducumentation.
2. Compile the HACCP plan
3. Do simulation of LCA studiesin food
4. Apply the quality control tools in the daily
quality and safety control operation.
5. Understand regulations required for the
manufacture and sale of food products.
Course Description :
This course is designed to set the basis for
understanding the basic regulations and standard
related to food quality as well as the principles of
quality management system in a food industry.
In order to accomplish the general instruction goals
specified, the topics covered in this subject are
compiled according to the concept of Integrated
Quality Management System, IQMS in the food
industry. This system comprises of three basic
elements namely : Total Quality Management, TQM,
Environmental Management Systems, EMS, Food
Safety Management, FSM. The international
standards that have been widely used will be used as
reference for the study of each element mentioned.
ISO 9000, HACCP and ISO 22000, ISO 14000
series, respectively will be used as reference for
studying each element mentioned. Delivery method
used in this subject is the combination of teaching,
self study both as individual and group, case study,
seminar and or guess lecture. The evaluation of
student performance will employ the combination of
on going evaluation system and terminal evaluation
system. The elements of the assessment will be
individual and group assignments, quiz, middle test
and final test. Theemphasize of the evaluation will
be on the assessment of both individual and group
assignments
In order to effectively cover the wide range of topics,
this course is designed to be completed in 30
meetings, including mid and final term examinations.
This will be conducted in 14 weeks of lectures,
containing two meetings per week. The midandfinal
term examination will be given separatedly of the
lecture meetings.
Time allocation for ISO 9000 itself just 5 meetings
(500 minutes). The goal of the ISO 9000 course is
for equiping undergraduate students with an
adequate competency to establish quality system of
any organization according to the requirements of
ISO 9001 standard. Based on the goal of the course
mentioned, the TLP strategy of ISO 9000 course is
focused on competency building of the student.
III. ISO 9000 Delivery Method
Although the ISO 9001 standard is generic, i.e. it is
applicable to manufacturing and organizations, as
well as health care, small business and education, a
number of terms and concepts in the standard have
manufacturing background.
ISO have provide support package including
complete guide for implementing ISO 9000
comprisis of Guidance on ISO 9001:2008 sub-clause
1.2 Application ; Guidance on the documentation
requirements of ISO 9001:2008 ; Guide to the
Terminology used in ISO 9001 and ISO 9004 ;
Guidance on the concept and use of the process
approach for management systems ; Guidance on
Outsourced processes ; Implementation guidance
for ISO 9001:2008 ; Frequently Asked Questions
(FAQs) ; Interpretation for each clause also available
in ISO web. Step by step course material for
mastering ISO 9000 also availble in numerous web.
In brief, all material in various form i.e text, power
point presentation, video and any other course
materials needed for understanding ISO 9000
actually have been available freely in many web.The
question is : are they not enough for helping
undergraduate students to understand ISO 9000 ???.
Based on our long experience in teaching ISO 9000,
the answer is NOT. The problem not on the quality
of course materials available but on the necessary
condition of undergraduate students needed as a
basis for understanding ISO 9000 course.
Eventhough in certain degree student able to
understand the knowledge of ISO 9000 but they still
have no adequate competencies in developing quality
system according to ISO 9001 requirements.
Usually the sequence of ISO 9000 training course is
starting with general overview of ISO, introduction to
ISO 9000 standard including understanding of
fundamental and vocabulary according to ISO 9000.
Course will be continued by explaining each clause
of ISO 9001 requirements, interpreting each clause
and give necessary example for implementing the
clause, etc-etc. And finally the ISO course will
explain how to develop quality system and its
documentation system suitable to the requirements of
ISO 9001 standard. Step by step to prepare
organization for obtaining ISO certificate and criteria
for choosing registration body usually as closing
menu of ISO 9000 training course. All the topics
usually delivered within 5 days continuing course.
We have applied this conventional delivery method
both for undergraduate students and professional for
many years. This kind of delivery method is less
effective and participant tend to be boring.
Eventhough delivery method have been modify with
participatory approach the result still unsopisticated.
IV. Real Process Based Approach
Real process based approach (RPBA) is a new
delivery method developed in FST Department
Bawijaya University after long time experience in
delivering ISO 9000 course with unsopisticated
result. RPBA is developed based on actual
knowledge and experience of undergraduate students.
Most of undergraduate students usually are not
famialiar with any terms, concept and language style
used in ISO standard, most notably in ISO 9000.
They also lack of industrial experience and havent
yet exposure to real work environment. Introducing
ISO 9000 course for them will be of very difficult
job, these situation lead to poor understanding of the
concept being taught. The student cannot connect
between concept being taught with the real work
situation. Poor understanding of the basic concept of
the ISO 9000 standard will result in poor
competencies. To overcome the problem mentioned
we develop simple guidelines for teaching ISO 9000
course for undergraduate students.
4.1. Guidelines
1. Main objective of RPBA is building
competency to students indeveloping quality
system according to the requirements of ISO
9001.
2. All requirements in ISO 9001(clauses)
should be explain by using real process
within organization used as mock-up
(examplefor case study)
3. Related clauses within ISO 9001 should be
explain simultaneously.
4. Keep students to context with real work
situation. Never explain any concept
without real example.
5. All process and example used for explaing
ISO requirements should be the same
organization (never move or change the
case).
6. Do not waste time to explain terminology,
definition and the concept, just explain as
necessary. Be sure students will not
understand the concept without real case.
7. Always ask the sudents to find other
examples after we explain concept and any
example.
4.2. Course Design
RPBA is developed to build students understanding
the way how to meet the requirements of ISO 9001
clauses within limited time (5 meetings ; @100
minutes). To achieve this objective, topics discused
and time allocation is as the following :
Meeting Topics
1 Introduction to ISO, ISO 9000, ISO 9001
2 Meeting ISO 9001 requirements (ISO
9001 clauses). (1)
3 Meeting ISO 9001 requirements (ISO
9001 clauses). (2) and ISO 9001
implementation.
4 Creating ISO documentation : Quality
policy, Quality Manual, Q objective,
Procedures, Work instruction and forms.
5 ISO 9001 audits and overview.
Before joining the course at the first meeting students
should have been read ISO 9000 and ISO 9001
standards.
4.3. Course Evaluation
1. Multiple choice test (quiz) for evaluating
general knowledge and understanding of
ISO, ISO 9000 and ISO 9001.
2. Case study for evaluating students
understanding in meeting ISO 9001
requirements in a given format and table
(individual assignment)
3. Composing ISO 9001 documentation
(Quality manual as group assignment ;
example of quality policy, procedure, work
instruction forms and quality objective as
individual assignment).
4.4. Case study
We will use bakery (bread) industri as a case study to demonstrate how to meet ISO 9001 requirements by using
simple case and process within bakery organization. Bread product is choosen because the product is very familiar
to everybody and all food science students understand the process.
4.5. Course skenario
The new ISO 9001:2008 standard requires identifying all business processes within an organization, to define their
relations and interactions and to manage the processes.The ISO 9001:2008 has a new structure, definition, emphasis,
flexibility, approach and new requirements, and its intent is to encourage the adoption of the process approach to
manage an organization.Accordingly, it is necessary to define all processes. That means we should determine: the
name of process; the goal of the process; borders of the process (initial and final activities); inputs in process and
their producers (suppliers); outputs of the process and their byres/users; the owners of the process the person
responsible forfunctioning of process; and flow diagram of process.
When certification according to ISO 9001:2008 standard is discussed, it is not enough only to documented the
procedures in order to demonstrate that they are consistent with ISO 9000 but it is necessary to manage the
processes in an organization in order to get better results in business or doing the organizational job. In order to do
this, we must identify all of the processes and their interactions.
We will starts discussion from meeting two, meeting one is done using standard method of presentation by using
power point as a tool to simplify course materials. Course skenario will be simplified by using the following table.
Course
Step
ISO
Requiremens
(Clause)
Description
1 4.1. Business process determination
Explain to the student how to determine business process within bakery industry and
show example for each. Business process could be devided into three group i.e :
managerial process (as example determination of customer requirements (bakery
characteristic expected by customer) ; core business process (all process from raw
material to finished goods and delivery to customer) and supporting proces (flour
purchasing and bakery training for unskilled labour).
Draw the sequence of the process to form business process diagram.
2 4.2. Documentation requirements
Each process could be devided into many activities ; each process need procedure and
each activities need work instruction. Show example of each type of document and
explain how to identify document requirement of the entire process within bakery
organization. Ask the student to identify document required for the remaining process.
Explain mandatory document for meeting ISO 9001requirements and show example for
each ducument.
3 5 Management responsibility
Explain what should be done by bakery management to meet ISO 9001 requirement, i.e
they should :
1. Establishing quality policy (show the example of document).
2. Establishing quality objective (show example of QO within bakery organization such
as number of non-conformance product, rejected product, etc) ; explain how to set QO
dan criteria for good QO.
3. Determine customer requirements (show the example of costomer requirement such as
smoothness and fressness of the bakery deliveredto customer).
4. Defining responsibility and auhority (explain how to draw organization stucturewithin
bakery industry ; how to do job analysis and how to write job description ;show
exampleof each).
5. Appoint MR (explain what the MR responsibilitys ; show example of real work
should be done by MR such as organizing and monitoring of QO achievements).
6. Conducting management review (explain the mechanism, show each example of
management review item as stated in clause 5.6.such as how to monitor customer
satisfaction, how to respond MR report and internal audit, etc). Show example of a good
management review report.
4. Core business process (4.1.)
Core Business
Process
Activities Procedure Required Product
Requirements
Product
Acceptance
Criteria
Quality
Objective
4.2.1. ; 7.1.b. 7.1.a. 8.2.4. 7.1.a.
Raw material
handling
Checking
incoming
material
Storing
Inventory
etc
Raw material handling
procedure
WI : checking
incoming material
WI : Storing sensitive
ingridients
etc
Storing food
ingridients as
stated by
regulation
Freshness of
flour and
butter as
stated by QA
Quantity of
material
damage during
storage, such
as 5 %.
Process preparation
Student should fill out the remaing column in their paperwork.
Mixing
Moulding and
fermentation
Proofing
Baking
Conditioning
Packaging
Storing and
delivery
5. Product Realization (7)
Product &
Product
Requirements
Customer
Requirements
Infrastructure
and Work
Environtment
Verification
Validation
Monitoring
Measurements
Inspection & Test
Non
Conformance
Product
Preventive
Action
Corrective
Action
7.1.a. 4.1.c. ; 7.2.1.
; 7.2.2.
6.3. ;6.4. 7.1.c. ; 8.2.3 ;
8.2.4
8.3. 8.5.3. 8.5.2.
Bread
standard
(ISO, Codex,
SNI, other
country
standards)
Delivery time
Freshness
and flawless
of the
product
Bakery
facilities and
equipment
Premises as
stated by
regulation
Checking formula
prior to mixing.
Monitor all
process parameter
Random test for
product parameter
Test plan
throughout
production line
Undesized
bread
Overbaking
bread
Damaged
bread
Checking all
process
parameter
Add mixing
time if
dough
havent meet
the criteria
established.
Student should fill out the remaing column in their paperwork.
6. Design and Development (7.3.)
Product Product
Requirements
Regulatory
Requirements
Design
Review
Design
Verification
Design
Validation
Record
7.3.2. : 7.3.3. 7.3.2.b. 7.3.4. 7.3.5. 7.3.6. Design input
Design review
Design verifi
Design valid
Low natrium
bread
Bread
characteristic
should similar
to normal
bread.
As stated by
low natrium
bread standard
(ask the
student
looking for
such
regulation)
Identify all
potential
problems
Check
suitability
between design
input and output
Check if
all product
criteria
have been
met, check
process
capability
Writeall input
and output of
each design
step
Supporting Process
7. Human Resource (6.2.1.)
Job Description Competency
Required
Competency/
Skill Available
Training Plan Training
Evaluation
Record
6.2.2.a. 6.2.2.b. 6.1.b ; 6.2.2.d 4.2.4. ; 6.2.2.c
Bakers
responsible for
developing
formula, process
and new product
Ability to
manage bakery
production
Diploma in F&B Advance bakery
training
Number of NC
product
Number of
complaint
Customer
satisfaction
survey
Copy of diploma
copy of training
certificate
Work experience
Student should fill out the remaing column in their paperwork.
8. Purchasing (7.4.)
Item purchased Purchase
requirements
(specification)
Purchasing
Procedures
Criteria for
selecting,
evaluating and
reevaluating
vendor
Personel
qualification
Verification of
purchased
product
7.4.1. 7.4.2. 7.4.1. 7.4.2. 7.4.3.
Wheat Flour Company
standard
SNI...
ISO...
Should be created Continuity
Quantity
Quality
Price
Dilivery time
Have passed
procurement
training
Check list of
flour spec as
stated in
purchase order.
Student should fill out the remaing column in their paperwork.
9. Continuous improvements
Course
Step
ISO
Requiremens
(Clause)
Description
9 8 Measurement, analysis and improvements
Explain to the student the mechanism of QI in ISO 9001 ; explain how to measure
customer satisfaction such as do direct interwiew, developing questionarie, etc ; how to
do internal audits such as audits of production department ; explain what kind of data
should be analyzed such as customer satisfaction, product characteristic and
requirements, supplier evaluation. All of the analyzed data should be reported to top
management and discussed in management review according to clause 5.6. Top
management shoul formulate action needed to improve customer satisfaction.
In order to improve student understanding of quality improvements we must also explain the basic philosophy of
quality improvemenand show example of each, i.e :
If we can define it we can measure it ; things should be defined is bread quality
If we can measure it we can analyze it ;things should be measured are bread characteristics
If we can analyze it we can control it ; things should be analized are data of bread characteristics
If we can control it we can improve it ; things should be control are factors afecting bread variation
things should be improved are bread characteristics such as smoothness.
V. Results and discussion
Based on our experience in teaching ISO 9000 course
by employing this new approach, the students
competency und understanding of ISO 9001
requirement improve significantly compared to the
conventional TLP. Within 2 meeting student have
able to develop quality system in an food industry.
Evaluation results of the students assignments show
that they can develop quality system in an
organization. Many of the students are appoint to be
leader in their workplace in preparing organization to
obtain ISO 9001certificate. According to them, they
can do the job successfully and the company able to
obtain ISO 9001:2008 certificate. This new appoach
is not bothering the students to understand and digest
very many new terminology and concept. This new
approach also able to maintain the students
understanding with the real work situation. These
will be of beneficial when they work in real work
situation.
Reference
ISO 9000:2005, ISO, Geneva
ISO 9001:2008, ISO, Geneva
Karapetrovic,S.,D. Rajamani and W. Willborn, 1998,
ISO 9001 Quality System:An Interpretation for the
University, Int. J. Engng Ed. Vol. 14, No. 2, p. 105-
118, 1998.
Katiliute, E and Neverauskas, B, 2009, Development
of Quality Culture In The Universities, Economics &
Management: 2009. 14.
Ramanauskiene, J and Ramanauskas, J, 2006,
Application of the Principles of Total Quality
Management in the Knowledge Formation,
Engineering Economics. 2006. No 1 (46).
Singh, C. and Sareen, K. 2006, Effectiveness of ISO
9000 standards in Indian educational institutions:a
survey, Int. J. Services Technology and Management,
Vol. 7, No. 4, pp.403415.
Vettori O., Lueger M., & Knassmueller M. (2007).
Dealing with ambivalences Strategic options
for nurturing a quality culture in teaching and
learning. In Embedding Quality Culture in
Higher Education. A selection of papers from the
1st European Forum for Quality Assurance (pp.
21-27). Brussels: EUA.
www.iso.org
THEWSCACADEMICDAY2012
SESSIONONE:
ISO,IEC,ANDITUCONTRIBUTIONSTOUNIVERSITYPROGRAMMESCOVERING
1. DanieleGerundino (ISO)andFranoisCoallier [cole detechnologie
suprieure Montreal Chair of ISO/IEC JTC 1 SC 7) via teleconference]: ISO suprieure,Montreal,ChairofISO/IECJTC1SC7)viateleconference]:ISO
ContributionstoUniversityProgrammes CoveringStandardization
2. JackSheldon (IEC): IECcontributionstoUniversityProgrammes Covering
Standardization
3. AuroraRubio(ITU):ITUcontributionstoUniversityProgrammesCovering
Standardization
ISO contributions to university programmes
covering standardization
WSC Academic Day 2012
Bali, 11 May 2012
Daniele Gerundino
ISO Strategic Adviser to the Secretary-General
DG - 2012-05-11 ISO and Universities 2
Contents
ISO and Academia
ISO Award
WSC Academic Day/Week and ICES
conference
Application of the ISO Methodology to
assess the Economic Benefits of Standards
Good practices on cooperation
NSBs/Universities
University of Geneva-ISO Masters
programme
Repository of teaching materials
DG - 2012-05-11 ISO and Universities 3
ISO and Academia
Standards support:
~ Trade in products and services
~ Good business practices
~ Innovation
~ Sustainable development
Role increasingly recognized by
academia this trend of utmost
importance
DG - 2012-05-11 ISO and Universities 4
Academia contribution to Standardization
Teaching what is and what
can be achieved through
standardization
Participating in development
of standards
Developing research and
studies on standards-related
matters
Using Standards to improve
the efficiency of academic
institutions
DG - 2012-05-11 ISO and Universities 5
The ISO Award
Introduced in 2006
Aims to raise awareness of the
importance of standardization
worldwide
Open to institutions of higher
education that have developed
and implemented successful
educational programmes in
standardization
DG - 2012-05-11 ISO and Universities 6
The ISO Award
DG - 2012-05-11 ISO and Universities 7
DG - 2012-05-11 ISO and Universities 8
ISO Award 2011
Prof. Franois Coallier, Department of Software and IT Engineering,
cole de technologie suprieure (ETS), Montral, Canada
DG - 2012-05-11 ISO and Universities 9
WSC Cooperation with Academia
With IEC and ITU, ISO recognizes the
essential contribution from academia and
has developed initiatives to:
~ Demonstrate its appreciation of
academia's work
~ Encourage and support broader
engagement of academia on
standards-related matters
~ Promote cooperation at various levels
DG - 2012-05-11 ISO and Universities 10
First WSC Academic Week organized on 5-9 July 2010
In cooperation with ICES International Cooperation on
Education about Standardization (an informal group of individual
and organizations engaged in education about standardization)
More than 100 participants from over 30 countries
Input on company and institutional needs to be met by education
about standardization
Exchange of experiences about education materials and tools;
and initiatives undertaken in various countries
WSC Academic Day and ICES Conference
DG - 2012-05-11 ISO and Universities 11
An annual appointment which brings together professors and
researchers from universities interested in standardization with
representatives from NSBs, SDOs, industry and government
Joint WSC Academic Day and ICES Conference
Development of good practices on cooperation
between National Standards Bodies and Universities
DG - 2012-05-11 ISO and Universities 12
In the framework of the Action Plan for developing
countries, ISO is organizing a series of regional
workshops with a view to develop good practices to be
disseminated to all ISO members
The first workshop co-sponsored by KATS (Korea) has
taken place in Bali (indonesia) on 7-9 May 2012
Application of the ISO methodology to assess the
economic benefits of standards cooperation with
universities
DG - 2012-05-11 ISO and Universities 13
Projects run by ISO members in various
countries
Target interested companies
Conducted in cooperation with
academic institutions
(internships of students from Masters'
and PhD programmes)
With coordination and support
from ISO/CS
DG - 2012-05-11 ISO and Universities 14
Application of the ISO methodology case studies
2010 / 2011
11 case studies from 10 countries. Publication
distributed at the ISO General Assembly 2011
Key findings:
Companies achieve benefits from using
standards
The overall economic benefits (gross profit)
from the use of standards vary, for most
cases, between around 0,5 % and 4 % of
the annual sales revenues of the companies
Standards can have an especially high
impact, beyond the range mentioned above,
if a company, by meeting or contributing to
developing key standards, is able to shape
or to access new markets.
DG - 2012-05-11 ISO and Universities 15
Benefits of standards Plan of action 2012
Economic benefits of standards
International case studies second
edition (10 new case studies from
9 countries)
A new publication designed to
describe clearly but rigorously
the various approaches used to
analyze and assess the economic
and social benefits of standards (in
collaboration with TB Technical
University of Berlin)
DG - 2012-05-11 ISO and Universities 16
DG - 2012-05-11 ISO and Universities 17
An interdisciplinary programme which involves three disciplines:
sociology, management and economics a partnership between the
Univesity of Geneva, ISO and SNV (the Swiss national standards body)
The programme focuses on sustainable development and on the notion
that sustainable development processes need the active involvement of all
the actors likely to contribute to or to be affected by them
This includes the participatory processes involving public and private
actors situated at various levels (social regulation) and the standard -
setting practices that provide essential voluntary agreements, supporting
the dissemination of knowledge, best practices and monitoring tools
DG - 2012-05-11 ISO and Universities 18
A plurality of partners are involved in the programme
Internatinonal organizations, SDOs, Experts from industry
and governments participating in standards work
All the materials developed by ISO (5 courses each one
comprising 24 hrs. of lectures and worth 3 credits) will be
available to ISO members and interesterd academic
institutions
Repository of teaching materials
http://www.iso.org/iso/educational_materials
DG - 2012-05-11 ISO and Universities 19
DQGRIdocuments on standardization in education
systems
DG - 2012-05-11 ISO and Universities 20
DG - 2012-05-11 ISO and Universities 21
www.iso.org
Materials for academic teaching on standardisation
Henk J. de Vries, Basak Manders, and Joey Veurink
Rotterdam School of Management, Erasmus University
Introduction
The development of a scientific discipline includes the development of education (Kuhn,
1962). In the area of standardisation, education has been in place for more than 70 years but
still it is far from mature. Recently, an increase in standardisation education activities can be
observed, in particular in Asia (Choi & de Vries, 2011). At the same time the number of
academic papers about standardisation education is increasing but still limited (Hesser &de
Vries, 2011) andthese papers hardly address the topic of education materials, except for de
Vries and Egyedi (2009) who report about a Workshop by the International Cooperation for
Education about Standardization (ICES) during whichthe need for such materialswas
emphasized. This paper aims to describe what is available now, analyse what we have and,
then, discuss what is missing.
Research approach
The authors were involved in a project by the International Organization for Standardization
(ISO) to develop a repository of materials for academic teaching about standardisation. ISO
aims to develop a repository of educational materials on standards matters, developed and
used by universities, national standards bodies, ISO and possibly other organizations (such as
international organizations and SDOs)to support and promote the link between
standardization and academia. The objective is to develop a simple and easy-to-use
environment, providing bibliographical data plus references to Internet addresses of the
material itself or the place where it can be ordered.
In order to collect materials from universities, national standards bodies, ISO and
otherinternational organizations, we used a couple of channels: (1) EURAS and SIIT
mailings lists (383 members) (unfortunately, the ICES mailing list could not be used in that
period of time), (2) all member bodies of ISO (national standardization organizations in 161
countries), (3) the members of the Standardisation Education Committee of the American
National Standards Institute ANSI (58 members), (4) universities that had applied to the ISO
Award on Higher Education in Standardization and own university contacts of the first author
(87 academics), and (5) representatives of other organisations from the contact files of the
first author (82 representatives).
Of these 169 ISO Award plus own addresses, 49 e-mail addresses returned as invalid, 24
(27.6%) in universities and 25 (29%) in organizations. Consequently, we used search engines
such as Google, university websites and LinkedIn in an attempt to retrieve the correct e-mail
addresses. These efforts led to final delivery failure notifications of 16 contacts (28.4%) in
universities and 15 (18.1%) in organizations, leaving a total of 139 valid contacts.
We formed an online questionnaire to collect data about the teaching materials.In order to
enable searching on topics we developed a classification system for materials, see Annex 1.
We intended to cover (almost) all topics and therefore we used the most complete set of
materials
2010), as
author, p
language
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Figure 2.Number of teaching materials per year.
Prof.Hessers chair on standardisation at The Helmut Schmidt University in Hamburg,
Germany, authoredthe largest number of materials(32). Followers were the standardisation
chairs atChina Jiliang University in Hangzhou, China (11) and the Rotterdam School of
Management, Erasmus University in Rotterdam, the Netherlands (7).
In terms of languages used, English is the main language but many countries have materials
in their national language. Figure 3 shows the numbers. Sometimes the same material is
published in different languages, mostly English and a national language.
Figure 3.Languages of teaching materials.
In relation to the type of the materials, the respondents were allowed to choose more than one
category. Table 1 provides an overview of the results. Majority of the materials are web-
based materials (49), text books (32) and teaching cases (20). On the other hand, we see
hardly any games (1) or videos (1).
0
5
10
15
20
25
30
35
40
45
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tried to gather materials. The number of materials is substantial but the number of
submittersis limited and has a strong representation from Asia and Europe. ISO members can
be found everywhere in the world but our own contacts and the mailing lists used have a
relatively high number of people in industrialised countries in Asia, Australia, Europe and
North-America and an underrepresentation of developing countries. This may have led to a
bias additional to normal non-response bias. We expect there are more materials, in
particular in China and probably also in South America. Here the language skills of potential
submitters may hinder their contribution and this may also create a bias in our findings. We
hope the availability of the ISO Repository will stimulate others to also submit and then a
more balanced collection of materials will be the result.
The number of teaching materials per year shows an increase. The peak in 2001 is related to
the large number of web-based teaching materials developed inthe Helmut Schmidt
University.An explanation for the high number in 2006 is the Asia Link project
Standardisation in Companies and Markets which led to a large number of teaching
modules (e-learning) and a text book.
The majority of materials has been written in national languages other than English, which
hinders their use at universities elsewhere. In general, however, we can observe an increase in
the use of teaching materials in English. Therefore for the area of standardization it would be
beneficial to get more English language materials in the form of translations of materials
already available in another language. In particular, we really miss a complete text book in
English language universities that offer standardisation courses would benefit from having
such a book. The book Standardization: Fundamentals, Impact, and Business Strategy
developed in the APEC standardisation project (Choi et al. 2010) is maybe the best one
available but because it is a collection of papers written by different authors it lacks
coherence. The same applies to the book Standardisation in Companies and Markets (Hesser
et al. 2010) and moreover that book is so thick that the better (completeness) has become the
foe of the good: too much for any course except for complete Masters programs in
standardisation. Some people mentioned other books they use, for instance Information rules
(Shapiro and Varian, 1999). That book has not been written for educational purposes and
therefore it was not included in the repository but it is well-written book about standards
battles though a little bit outdated more recent research findings are not included. This also
applies to another good book, not included for the same reason: Standardization essentials
Principles and practice (Spivak& Brenner, 2001). In fact, the most coherent English text book
in the classic book Standardization A new Discipline (Verman, 1973). This book, however,
lacks scientific underpinning and is simply too old to be used nowadays. So the challenge
seems to be to prepare a new version of Vermans book in which recent findings from
standardisation practice as well as standardisation research are being integrated.
Also in terms of the use of new media the materials are rather traditional the number of e-
learning modules is relatively high but most of these stem from one project, Standardisation
in Companies and Markets, and here the possibilities the medium offered are not fully used.
For instance, hardly any films and gamesare available. Development of additional materials
that appeal to students in terms of both topic and format might persuade teachers to integrate
the topic in their courses.
Some teaching materials focus on one or a few topics whereas other materials, in particular
text books, cover a large number of topics. Authors of such text books sometimes indicated
that almost all entries in our classification (see Annex A) apply. We had to accept this but of
course this creates a problem in using the classification as a search tool for the available
publications per topic.
The over-representation of mechanical engineering can partly be explained by the
background of Prof. Hesser in that field and his many contacts with German industry, and by
the cooperation between the Rotterdam School of Management, Erasmus University with the
Delft University of Technology in developing teaching materials for that field. However,
combined with the lack of attention for ICT and services it may also indicate that current
materials focus too much on old industries and that more attention should be paid to new
areas.
A next question is: who will prepare additional materials? In Asia and recently also in
Europe, standards bodies take initiatives to stimulate standardisation education. However,
they are not the right parties to develop materials for academic education. Materials they have
developed lack awareness of scientific insights and therefore cannot form the basis for proper
academic teaching. So academic researchers should take initiatives, maybe in cooperation
with other stakeholders. One third of the current set of materials stems from the three chairs
in standardisation. This suggests that creating more chairs would be beneficial, in
combination with targeted funding like in the Asia Link project. This applies in particular for
the development of text books or other more complete sets of materials. Separate modules
maybe developed elsewhere as well and this may be stimulated by availability of funding
and, for instance, a competition for the development of teaching cases. At the end, this should
contribute to the further development of standardisation as a discipline in which teaching, in
turn, also may contribute to research (van de Kaa, 2012).
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Riemer, N. (2001). HerausforderungenundAnsatzpunkteeinereffizientenNormung. In W. Hesser (Ed.),
Standardization in Companies and Markets. Hamburg: Pro-norm.de. Retrieved from http://pro-
norm.de/index.php/standardisierung-87.html?s=84RbenvTUpJLh3vWwhj1
Riemer, N. (2006). Challenges and Approaches of efficient Formal Standardisation.In W. Hesser (Ed.),
Standardization in Companies and Markets. Hamburg: Pro-norm.de. Retrieved from http://pro-
norm.de/index.php/standardisation-89.html?s=84RbenvTUpJLh3vWwhj1
Russel, A. L. (2006). Industrial legislatures: The American System of Standardization. Proceedings IEC
Centenary Challenge: International Standardization as a Strategic Tool. London: IEC. Retrieved from
http://www.iec.ch/about/globalreach/academia/academic_papers.htm
Seo, D. (2010). The Significance of Governments Role in Technology Standardization: Two Cases in the
Wireless Communications Industry. IGI Global. Retrieved from http://www.igi-global.com/article/journal-
cases-information-technology-jcit/40324
Shintaku, J., Ogawa, K., & Yoshimoto, T. (2011).Architecture-based Approaches to International
Standardization and Evolution of Business Models.Proceedings IEC Centenary Challenge. IEC. Retrieved
from http://www.iec.ch/about/globalreach/academia/academic_papers.htm
Simcoe, T. S., &Rysman, M. (2006).Measuring the Performance of Standard Setting Organizations.Proceedings
IEC Centenary Challenge: International Standardization as a Strategic Tool. London: IEC. Retrieved from
http://www.iec.ch/about/globalreach/academia/academic_papers.htm
Simons, C. A. J., &de Vries, H. J. (2001). Standaardisatie, normalisatie en certificatie Inleiding en externe
normalisatie. Mechelen: Kluwer. Retrieved from
http://shop.kluwer.be/shop/nl_BE/Home/Home/BPRPTLCIS?p=BPRPTLCIS
Simons, C. A. J., &de Vries, H. J. (2001). Standaardisatie, normalisatie en certificatie Certificatie en
accreditatie methodiek van normalisatie. Mechelen: Kluwer. Retrieved from
http://shop.kluwer.be/shop/nl_BE/Home/Home/BPRPTLCIS?p=BPRPTLCIS
Simons, C. A. J., &de Vries, H. J. (2002). Standaard of Maatwerk Bedrijfskeuzes tussen uniformiteit en
verscheidenheid. Schoonhoven: Academic Service.
Simons, C. A. J., &de Vries, H. J. (2002). Standaardisatie, normalisatie en certificatie Innovatie en
bedrijfsnormalisatie. Mechelen: Kluwer. Retrieved from
http://shop.kluwer.be/shop/nl_BE/Home/Home/BPRPTLCIS?p=BPRPTLCIS
Song, M. (2002).WTOTechnical Barriers to Trade Agreement rules, events, and Counter measures (Translated
from Chinese). Beijing: China Measure Publishing House.
Song, M. (2007). Zhejiang Experience: Dealing with Technical Barriers to Trade - theory and practice. People
press.
Song, M. (2011). Teaching Standardization in Universities: Lessons Learned from Trial Program. Asia Pacific
Economic Cooperation Secretariat.
Song, M., & Wang, X. J. (2004).Economic and Empirical Analysis of the role of agricultural standardization -
standardization of Zhejiang Agricultural (Translated from Chinese). Beijing: China Measure Publishing
House.
Song, M., Diao, Y., & Wu, H. (2006). Case Study: Agricultural Standardization. In W. Hesser (Ed.),
Standardization in Companies and Markets. Hamburg: Pro-norm.de. Retrieved from http://pro-
norm.de/index.php/standardisation-89.html?s=84RbenvTUpJLh3vWwhj1
Song, M., Jiang, H., &Wu, H. (2006). International Standardization.In W. Hesser (Ed.), Standardization in
Companies and Markets. Hamburg: Pro-norm.de. Retrieved from http://pro-
norm.de/index.php/standardisation-89.html?s=84RbenvTUpJLh3vWwhj1
Song, M., Jiang, H., Lu, T., &Wu, H. (2006). Case Study: Quality Management Methods and ISO 9000 Quality
System Certification. In W. Hesser (Ed.), Standardization in Companies and Markets. Hamburg: Pro-
norm.de. Retrieved from http://pro-norm.de/index.php/standardisation-
89.html?s=84RbenvTUpJLh3vWwhj1
Song, M., Lu, T., &Wu, H. (2006). Metrological Measurement.In W. Hesser (Ed.), Standardization in
Companies and Markets. Hamburg: Pro-norm.de. Retrieved from http://pro-
norm.de/index.php/standardisation-89.html?s=84RbenvTUpJLh3vWwhj1
Song, M., Xiong, M. H., & Zhou, L. L. (2004).Modern Quality Management.China Machine Press.
Song, M., Zhou, L. L., Zhang, Y. Y., &Xiong, M. H. (2005).Quality Management (Translated from Chinese).
Beijing: Science Press.
Sukirno, & Gautama, R. S. (2006). Case Study: ICT Standardisation. In W. Hesser (Ed.), Standardization in
Companies and Markets. Hamburg: Pro-norm.de. Retrieved from http://pro-
norm.de/index.php/standardisation-89.html?s=84RbenvTUpJLh3vWwhj1
Sukirno, & Gautama, R. S. (2006). Case Study: Indonesian Mobile Telecommunications. In W. Hesser (Ed.),
Standardization in Companies and Markets. Hamburg: Pro-norm.de. Retrieved from http://pro-
norm.de/index.php/standardisation-89.html?s=84RbenvTUpJLh3vWwhj1
Tao, J. X., &Zhou, L. L. (2003). Standardized tutorial (Translated from Chinese). China Machine Press.
The International Electrotechnical Commission.(2006). International Standardization as a Strategic
Tool.Proceedings IEC Centenary Challenge: International Standardization as a Strategic Tool. London:
IEC. Retrieved from http://www.iec.ch/about/globalreach/academia/academic_papers.htm
Trama, L. (2004). Standardization Training Course. Buenos Aires: InstitutoArgentino de Normalizacion y
Certification, IRAM.
Voves, V. (2011).Zkladyvuky TN. Praha: Czech Office for Standards, Metrology and Testing.
de Vries, H. J. (2006). Fundamentals of Standards and Standardization.In W. Hesser (Ed.), Standardization in
Companies and Markets. Hamburg: Pro-norm.de. Retrieved from http://pro-
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de Vries, H. J. (2006). Competing E-Purse Systems: A Standard Battle.IGI Global. Retrieved from
http://www.igi-global.com/teaching-case/competing-purse-systems/3167
de Vries, H. J. (2006). Standards for Business How companies benefit from participation in international
standards setting.Proceedings IEC Centenary Challenge. IEC.
de Vries, H. J., &van der Zwan, J. (2003). What Standards Do I Need for My Product or Service? Delft:
Netherlands Standardization Institute, NEN.
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(Ed.), Standardization in Companies and Markets. Hamburg: Pro-norm.de.
de Vries, H. J., Willemse, H., &van der Zwan, J. (2003). Standards for Lifts. Delft: Netherlands Standardization
Institute, NEN.
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Whitney, G. (2011). Design for All Regulation, Legislation and Standardisation. London: Middlesex University.
Xiong, M. (2007).Agriculture Standardization Promotion Mode Selection and Strategy Research.Huayi Press.
Xu, J. (2005). Standarization& Quality Management. Beijing: Renmin University of China.
Yamada, H. (2006). Standardization and Patent Pools: Using patent licensing to lead the market. Proceedings
IEC Centenary Challenge: International Standardization as a Strategic Tool. London: IEC. Retrieved from
http://www.iec.ch/about/globalreach/academia/academic_papers.htm
Yang, W. P. (2006).Modern quality cost management (Translated from Chinese). Beijing: China Measure
Publishing House.
Zhang, B. (2010). The logistics industry core business and performance relationship-theory and the empirical
research. Beijing: Chinese Measuring Press.
Zhang, B. (2011). Logistics Standards.Logistics competence and the foreign trade development.Geological
Publishing House.
Zhang, Y. (2008). Quality Research Based on Economics, in small and medium-sized enterprises in Zhejiang
adopt standard, technology innovation, brand perspective. Beijing: Science Press.
Zhang, Y. Y., Yi, J., Diao, Y., Jiang, H., & Zhu, Y. (2006). WTO and international trade practices and practical
tutorial (Translated from Chinese). Beijing: China Machine Press.
Zissis, G., &Mucklejohn, S. (2006). Standardizing Mesopic Vision Conditions and Incidence on Light Sources
Science and Technology.In W. Hesser (Ed.), Standardization in Companies and Markets. Hamburg: Pro-
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Zuckerman, A. (1996). International Standards Desk Reference. New York: American Management
Association.
Annex: Topic classification for ISO Repository
1. Terms, definitions, classifications
2. Level
2.1. Company
2.2. Inter-company
2.3. National
2.4. Regional
2.4.1. General / all regions
2.4.2. Asia
2.4.3. North America
2.4.4. South and Central America
2.4.5. Russia and former Soviet Union
2.4.6. Arab countries
2.4.7. Africa
2.4.8. Europe
2.5. International
2.6. Not applicable
3. Standards scope
3.1. All categories of standards
3.2. Products
3.3. Services
3.4. Processes
3.5. Management systems
3.5.1. Quality management
3.5.2. Environmental management
3.5.3. Occupational health and safety management
3.5.4. Other
3.6. Other systems
3.7. Other
3.8. No specific scope
4. Type of standard
4.1. All types
4.2. Terminology
4.3. Variety reduction
4.4. Compatibility
4.5. Quality
4.6. Safety
4.7. Environment
4.8. Other
4.9. Various
4.10. Not applicable
5. Business sectors
5.1. All business sectors
5.2. Mechanical engineering
5.3. Civil engineering / Construction
5.4. Architecture
5.5. Information and Communication Technology
5.6. Other technical sectors
5.7. Services
5.8. Education
5.9. Research
5.10. Other
6. Standardization processes
6.1. All processes
6.2. Process descriptions / rules
6.3. Designing standards
6.4. Decision making
6.5. Stakeholder involvement
6.6. Standards distribution
6.7. Standards selection
6.8. Battles between competing standards
6.9. Standards implementation / use
6.10. Other
7. Organizations that develop standards
7.1. Companies
7.2. Consortia
7.3. Industry association / professional societies
7.4. NGOs / societal groups
7.5. Official standardization organizations / SDOs
7.5.1. National
7.5.2. Regional
7.5.2.1. CEN
7.5.2.2. CENELEC
7.5.2.3. ETSI
7.5.2.4. Other
7.5.3. International
7.5.3.1. ISO
7.5.3.2. IEC
7.5.3.3. ITU
7.5.3.4. Other
7.6. Governmental
7.6.1. National
7.6.2. Intergovernmental
7.7. Other
8. Policy / strategy of
8.1. Company
8.2. Industry sector
8.3. Organization that develops standards
8.4. Country
8.4.1. Industrial / innovation policy
8.4.2. Protection of health, safety, environment
8.4.3. Procurement
8.4.4. Consumer protection
8.4.5. Education
8.4.6. Other
8.5. Region
8.5.1. Industrial / innovation policy
8.5.2. Removal of barriers to trade
8.5.3. Protection of health, safety, environment
8.5.4. Procurement
8.5.5. Consumer protection
8.5.6. Education
8.5.7. Other
9. Stakeholders
9.1. All stakeholders
9.2. Producing companies
9.3. Companies as customers / users
9.4. Consumers / Consumer organizations
9.5. Workers / Trade unions
9.6. NGOs
9.7. Governments
9.8. Other
10. Impact of standards on
10.1. Company
10.2. Industry sector
10.3. Society
10.4. Country
10.5. Region
10.6. Global level (e.g. international trade)
11. Economics of standardization
11.1. Standardization and Network industries
11.2. Standardization and Market failures
11.3. Standardization and Competition
11.4. Standardization and International Trade (including
WTO/TBT)
11.5. Other
12. Legal issues
12.1. Copy rights and standards
12.2. Patents and standards
12.3. Standards as soft law
12.4. Reference to standards in legislation
12.5. Product liability legislation
12.6. Competition law
12.7. Legal status of standards bodies
12.8. International law and standards
12.9. Other
13. Conformity assessment
14. Metrology
15. History of standardization
16. Standardization in developing countries
17. Standardization in countries in transition
18. Standards and cultural diversity
19. Other
APEC Strategic Standards APEC Strategic Standards APEC Strategic Standards APEC Strategic Standards
Education Initiative 2005 Education Initiative 2005--2012 2012
10 1011 11
st st
May2012 May2012
Bali Indonesia Bali Indonesia Bali,Indonesia Bali,Indonesia
DonggeunChoi,RepublicofKorea DonggeunChoi,RepublicofKorea
ProjectEditor,APECSCSCEducationInitiative ProjectEditor,APECSCSCEducationInitiative
ChiefManager,InternationalStandardsTeam,KSA ChiefManager,InternationalStandardsTeam,KSA
GuestResearcher,StandardsCoordinationOffice,NIST GuestResearcher,StandardsCoordinationOffice,NIST
Overview:WhatsinAPECproject? Overview:WhatsinAPECproject?
118casepractices(globalsurveyin2007)
A C d d l ( h & h ) APECEducationmodels(what&how)
EducationOutreachStrategy
APECEducationtextbook(highereducation)
APECPilotProgramreports(14univ.)
APEC Education portal website APECEducationportalwebsite
22
Overview:APECEducationInitiative Overview:APECEducationInitiative
in2005 in20052011 2011
Phase 1 Phase 2 Phase 3
3 projects
Phase1 Phase2 Phase3
Guide1
(Mar2008)
Curricula
Guide2
(Jun2009)
Outreach
Guide3
(Jun2010)
Textbook
Guide4
(Oct2011)
Lessons
1st
2nd
07.6
3rd
4th
08.8
5th
6th
10.2
7th
3 projects
4 publications
7 meetings
2005 2006 2007 2008 2009 2010 2011
33
KoreaVietnamAustraliaPeruSingaporeJapanUSA
07.1 08.2 09.2 11.2
Proposed
05.9 Agenda
06.2
SCSCToR
06.11
agenda
website
Website(www.WiseStandard.org)
ANSICoE
APECSCSCEducationInitiative APECSCSCEducationInitiative
ThreePhaseProjects2007 ThreePhaseProjects20072011 2011
ProposingEconomy:Rep.ofKorea
CosponsoringEconomies:
China,Indonesia,Japan,Singapore,Thailand,Peru,USA,Vietnam
Phase I
(2007~8)
Phase II
(2009~2010)
Phase III
(2011)
Case Study
Curricula
Textbooks
Manual
Pilot School
Guideline
Advisory Groups
Workshops
Meetings
and Workshops
Meetings
Teachers
, , J p , g p , , , ,
Reference
Collection
Case Studies
Curricula
Development
Textbook
Development
Teaching Manual
Development
Networking
Workshop
Implementation
Guideline
Pilot Schools
Lesson Book
44
PhaseI PhaseI Guide1 Guide1
CaseStudyandCurriculumModel CaseStudyandCurriculumModel
55
Whatwesurveyed Whatwesurveyed
Category
Number
ofPractices ofPractices
FormalEducationI
PrimaryandSecondary(F1,F2)
10cases
FormalEducationII
HigherEducation(F3,F4)
27cases
PostFormalEducation(P1~P8) 65cases
GeneralPromotionActivities 16cases
Summary 118cases
ProposedFramework ProposedFramework
for forStandardizationEducation StandardizationEducation
Who
- Students
Why
- Learning
Objectives
Where
-Operat
or
What
- Contents -
How
- Methods
Good
Practices
(in Annex B)
main content subsidiary c
s
y
ontents
Primary/
Secondary E
ducation
Awareness Gov
NSBs
Module 1
- examples
(simplified)
Module 2
(simplified)
Contest
Camping
Quiz
Game
# 3 (Korea)
# 6 (Thailand)
# 7 (Turkey)
# 8-10 (UK)
Higher
Education
- Under-grad
uate
Awareness/
Specialized
Knowledge
Gov
NSBs
SDOs
Univ
Module 2
- fundamenta
l
Module 3
- academic
Module 4
Module 5
Module 6
Team Projec
t
Presentation
Field Trip
#12 (China)
#27 (Korea)
#28 (Netherla
nds)
academic
Module 1
- example
Higher
Education
- Graduate
Specialized
Knowledge/
Theory
Univ
Gov
NSBs
SDOs
Module 3
- academic
Module 4
- case study
Module 6
Module 2
Module 5
Module 1
Case Study
Term Paper
Workshop
#13 (China)
#17 (EC)
#18 (Egypt)
#19 (France)
# 25 (Japan)
ProposedFramework ProposedFramework
for forStandardizationEducation StandardizationEducation
Who
- Students
Why
- Learning
Objectives
Where
-Operat
or
What
- Contents -
How
- Methods
Good
Practices
(in Annex B) main content subsidiary c
s ontents
Post-formal
Education
- Gov
- Executive
Strategic
Decision/
Policy
Development
NSBs
SDOs
Gov
Module 2
- fundamenta
l
Module 4
- case study
(abridged)
Module 3
- academic
Module 1
Module 5
Module 6
Workshop
Panel Discus
sion
#67(Thailand)
#89(USA)
Post-formal
Education
Practical
Skills or
NSBs
SDOs
Module 5
- skill-set
Module 4
Module 3
Simulation
Role Paying
#48 (ISO)
#49 (ISO) Education
- Committee
Members
- SDO staff
Skills or
Ability
SDOs
Gov
- skill-set Module 3
Module 2
Module 1
Module 6
Role Paying
Workshop
#49 (ISO)
# Many more,
but not listed
all here
Post-formal
Education
- Engineer
- Researcher
How to use
Specific
Standards
Biz
Univ
R&D
Module 6
- standards
Module 4
Module 3
Module 2
Module 1
Module 5
Experiments
Practices
#58(Singapor
e)
#100(USA)
Many more, b
ut not listed al
l here
PhaseI PhaseI Guide2 Guide2
SCATROutreachStrategy SCATROutreachStrategy
99
PhaseII PhaseII Guide3 Guide3
TextbookforHigherEducation TextbookforHigherEducation
*AccessRank:60,936times(No.1) *AccessRank:60,936times(No.1)
100+accessperday
10 10
*MostAccessedpublicationsince21June2010
100+accessperday
(21June2010 27November2011)
PhaseII PhaseII Guide3 Guide3
TextbookforHigherEducation: TextbookforHigherEducation:ToC ToC
11 11
PhaseII PhaseII Guide3 Guide3
TeachingMaterial(PPT)forLecturer TeachingMaterial(PPT)forLecturer
Teachingmanual,composedoftenpowerpointslidesoftextbook
chaptersandreferencelist,waspreparedinordertosupport
teachers/lectures fortheirclassteachinganddiscussion. / g
12 12
PhaseII PhaseII Guide3 Guide3
TextbookReproduction/Translation TextbookReproduction/Translation
ReproductionwithAPECswrittenpermission
Nonprofit/NonCommercialPurposeOnly
WrittenpermissionofAPECSecretariatisrequired
SubmittingonepageofapplicationtoAPEC(jt@apec.org;forpe
rmission)andtheeditor(dgchoi@ksa.or.kr;forrecording)
Permission/copyrightstatementincoverpagerequired
Indonesia gotalreadypermissionforAPECinAug2010
T l d R d i TranslatedReproduction
SameprocedureasReproduction
Translationoutcomeissubjecttobeuploadedapplicableforanyo
neintheAPECpublicationwebsiteaswell.
13 13
PhaseIII PhaseIII Overview Overview
Title
PhaseIII:ExchangeProgramforHigherEducation
Goal
PuttingStandardizationeducationprogramsinpractice
PeriodandBudget
Period:Dec2010toNov2011(oneyear)
B d APEC 59 500USD K (KATS) 80 000USD Budget:APEC:59,500USD+Korea(KATS):80,000USD
OutcomeandActivity
JointworkshopwithANSICoE
Guide4Casebook LessonsLearnedfromTrialProgram(14Universities)
14 14
14 14
PhaseIII PhaseIII Guide4:Casebook Guide4:Casebook
PublishedinOct2011 PublishedinOct2011
15 15
PhaseIII PhaseIII Guide4:Casebook Guide4:Casebook
UniversitieswithMajor/Students UniversitieswithMajor/Students
Ch.University
(Economy)
Major/Dep. Ba Ma PhD Students
01.CJLU(China) Biz Management 70
02 Ch (K ) B i 5 13 02.Chungang(Korea) Business 5 13
Work experienced
03.Diponegoro(Indonesia) IndustrialEng. 32
04.EWHA(Korea) MBA 10
Work experienced
05.HUFS(Korea) IndustrialEng 6 1
06.Hanyang(Korea) Business 4 6
07.Kookmin(Korea) Open forall 39
08.KNU.Educ.(Korea) TechnologyEduc. 12 4
09.Korea Un. (Korea) Elect. & ICT Eng (3) 3 2
16 16
09.KoreaUn.(Korea) Elect.&ICTEng (3) 3 2
10.NEU(Vietnam) Business Quality 47
11.P.U.C.P(Peru) QualityInstitute 19 1
Work experienced
12.Trisakti(Indonesia) Industrial Mgt 21
Work experienced
13.Waseda(Japan) GlobalBizSchool 54 98
Distancelearning
14.Yeonsei (Korea) InternationalMgt. 18
Multinatinoal
Total:468Studentsin14Universities 251 191 26
PhaseIII PhaseIII Guide4:Casebook Guide4:Casebook
TableofContents TableofContents
Preface iii
Chapter1.InternationalTradeandStandardization 1
Ch t 2 ITM t dSt d di ti 16 Chapter2.ITManagementandStandardization 16
Chapter3.Standardization 24
Chapter4.TechnologyInnovation,IntellectualProperty 35
Chapter5.ManagementStrategyforIndustrialSystems,witha 44
Chapter6.StrategiesofTechnologyInnovationandStandardization 53
Chapter7.FutureSocietyandStandardization 66
Chapter8.ResearchonInstructionMaterialsforTechnology 81
Chapter9.SpecialIssuesinConformityTestingandStandardization 93
Chapter10.Standardization 106
17 17 17 17
p
Chapter11.NationalInfrastructureofQualityandInternational 116
Chapter12.ManagementofTechnologyandInnovationStrategy 146
Chapter13.BusinessandGlobalStandardization 163
Chapter14.ElectronicCommerceandStandardization 173
Chapter15.2011JointEducationWorkshop 189
AbouttheEditorandAuthors 193
Youcanfindallofthemin: Youcanfindallofthemin:
www.WiseStandard.org www.WiseStandard.org
Selffundedwebsitewww.WiseStandard.org tosharerelevantdocument
resources.Thewebsiteincludethefollowinginformation:
97Educationcasesand19Lessonslearnedfromallovertheworld
2379Referencelibrary
22APECSCSCandPAGEmeetingreports(workshopproceedings)
59UsefulLinks
18 18
APECStandardsEducation2012 APECStandardsEducation20122016 2016
UnderDiscussion:CaseStudies UnderDiscussion:CaseStudies
Needs
TheneedsforCaseStudydevelopmentshasbeenco
ntinuouslyraisedfromoureducationworkshopsan
dphaseIIItrialprograms
TopicsforCaseStudySeries
2013: Standardization and Innovation 2013:StandardizationandInnovation
2014:StandardizationandTrade
2015:StandardizationandBusinessStrategy
2016:StandardizationandNationalGovernance
19 19
FutureCooperation FutureCooperation
SharingKorea/APECsExperiences
S i l k h / i Specialworkshop/seminars
TrainingofTrainers
JointPrograms
CaseStudyDevelopments
JointEvents(InternationalEssayCompetitions)
ExchangeStudents
20 20
Thankyou Thankyou
Formoreinformation
Pleasevisittheinitiativewebsite:
www.wisestandard.org
Pleasecontacttheprojecteditor:
DonggeunChoi(Mr),
SeniorResearcher,KSA ,
stannovation@gmail.com
+82260094846(office)
+82260094839(fax)
21 21
22
Chair of Standardisation
Initiatives in Europe
Henk J. de Vries
Standardisation
from a business point of view
Initiatives in Europe
EURAS (European Academy for Standardisation)
White Paper Academic Standardisation Education in
Europe (http://wwweuras org/uploads/files/EURAS%20White%20paper%202011 08 Europe (http://www.euras.org/uploads/files/EURAS%20White%20paper%202011-08-
13.pdf)
CEN/CENELEC/ETSI Joint Working Group on Education
about Standardization
Policy document
(ftp://ftp.cencenelec.eu/CEN/Services/Education/Education/PolicyonEducationaboutStan
dardization.pdf)
Model curriculum Model curriculum
(ftp://ftp.cencenelec.eu/CEN/Services/Education/Education/ModelCurriculumForEaS.pdf)
Repository
(http://www.cen.eu/cen/Services/Education/Educationaboutstandards/Pages/EducationR
epository.aspx)
Master plan
Barriers for standardisation education
1. Students: image of standardisation dull?
2. Teachers:
Afraid students dislike it Afraid students dislike it
Not able to teach
Not aware of importance
Curriculum is overloaded
3. Schools:
Unwilling to include the topic in the curriculum
Curriculum is overloaded
Solutions
to barriers for standardisation education (1)
1. Students: image of standardisation dull?
Solutions Solutions
Industry expresses and communicates need
Advertising including appealing examples
Attractive teaching Word of mouth
Solutions
to barriers for standardisation education (2)
2. Teachers:
Afraid students dislike it
Not able to teach Not able to teach
Not aware of importance
Curriculum is overloaded
Solutions
Teach the teachers
Industry expresses and communicates need
Inclusion of standardisation in final attainment level
Solutions
to barriers for standardisation education (3)
3. Schools:
Unwilling to include the topic in the curriculum
Curriculum is overloaded Curriculum is overloaded
Not allowed to include the topic in the curriculum
Solutions
Industry expresses and communicates need
Inclusion of standardisation in final attainment level
To be arranged at national level
Promotion of the topic
Industry expresses and communicates need Industry expresses and communicates need
Teaching materials
Inclusion of standardisation in final attainment level
Next problem: lack of awareness
Industry does not express and communicate need
The same applies for other societal stakeholders
Government insufficiently understands importance Government insufficiently understands importance
Standards body does not see standardisation as a
profession for which professional and scientific
knowledge is needed
Lack of awareness of importance of
St d di ti it lf Standardisation itself
Education for
Awareness
Job preparation
Professionalisation
Stakeholders
Education
Society
Students
Student associations
Teachers
Teacher associations
Schools
School associations
Consumers
Consumer associations
Workers
Trade unions
Industry
Industry associations
Ministry of Education
Industry associations
Government
Standards body
Standards users organisation
Other
National steering group
Increases awareness
Policy Policy
Broad
Detailed
Actions
Allocation of resources (time, money)
Evaluation
Actions at the national level
Top down bottom-up
Step by step big bang
Medium- to long-term
perspective
Step by step big bang
Inventory of needs for
education (who should
know what?)
(coordination of)
development of
Curricula
perspective
Fund raising
Lobbying, e.g., for inclusion
of standardisation in final
attainment levels
National qualifications
framework?
Materials
Train the teachers
programme
Promotion
Network building
Evaluation
European steering group
Increases awareness
Policy Policy
Actions
Allocation of resources (time, money)
European standardisation education agency?
Evaluation
Actions at the European level
Inventory of needs for
education (who should
know what?)
Fund raising
Lobbying, e.g., for
know what?)
(coordination of)
development of
Curricula
Materials
Repository of teaching
materials
inclusion of
standardisation in final
attainment levels
European qualifications
framework?
Network building
Train the teachers
programme
Promotion
Evaluation
Overcoming barriers for standardisation education
1. Students: image of standardisation dull?
2 Teachers: 2. Teachers:
Afraid students dislike it
Not able to teach
Not aware of importance
Curriculum is overloaded
3. Schools:
Unwilling to include the topic in the curriculum
Curriculum is overloaded
Not allowed to include the topic in the curriculum
CEN/CENELEC/ETSI Draft Master Plan
on Education about Standardization (1)
CEN
Comit Europen de Normalisation Comit Europen de Normalisation
(European Committee on Standardization)
CENELEC
Comit Europen de Normalisation Electrotechnique
(European Committee for Electrotechnical Standardization)
ETSI
European Telecommunication Standards Institute
CEN/CENELEC/ETSI Draft Master Plan
on education about standardization (2)
Roadmap toward implementing the policy on education
about standardisation
Objective: make Europe more competitive and sustainable
by enhancing standardisation knowledge and skills through
education and training
Formal education at different levels + post-formal education
and training
CEN/CENELEC/ETSI Draft Master Plan
on education about standardization (3)
Phase 1. 2012-2013
Involve stakeholders
Steering group Steering group
Resources
Analyse needs
Define actions
Phase 2. 2014-2015
Take actions Take actions
Phase 3. 2016-2020
Evaluate
Continue
Thanks!
Henk J. de Vries
European Academy for Standardisation (EURAS) e.V.
c/o Rotterdam School of management Erasmus University c/o Rotterdam School of management, Erasmus University
Department Management of Technology and Innovation
P.O. Box 1738
NL 3000 DR Rotterdam
The Netherlands
Hvries@rsm.nl, (+ 31 10) 408 20 02
http://www.euras.org
EURAS i t d i th EURAS is represented in the
CEN/CENELEC/ETSI Joint Working Group on Education about Standardization,
http://www.cen.eu/cen/Services/Education/Educationaboutstandards/Pages/default.as
px
UNECE project on a
model programme on standardization:
invitation for inter-agency and
academia cooperation
Serguei Kouzmine
Head, Trade Facilitation Unit
UNECE Trade and Sustainable Land Management Division
Presented for Dr. S. Kouzmine by
Wilfried Hesser
Helmut-Schmidt University
United Nations Economic Commission for Europe
50 - 80 % of Wor l d Tr ade
i s bet w een UNECE Member St at es
EE
LV
LT
FI
SE NO
DK
RU
IS
CA
US
BY
PL
UA
RO
HU
BG
TR GR
AZ
GE
AM
KG
CY
DE
NL IE
ES
PT
IT
CH
AT
GB
HR
BA
AL MK
FR
BE
CZ
M D
SK
SL
YU
L
KZ
TM
UZ
TJ
MT
IL
2
Methodological studies and education (Rec. I)
ECE Governments should, in collaboration with
appropriate intergovernmental and other organizations and
ki i h i i i f h I i l taking into account the activities of the International
Organization for Standardization (ISO) and the
International Electro-technical Commission (IEC),
consider the possibility of encouraging:
the introduction of the subject of standardization into the
scientific and technological curricula of educational
t bli h t establishments;
the education and training of specialists in standardization;
the further in-depth study of the methodology of
standardization supported by international collaboration.
3
Current situation in the UNECE
region with stand. education
- very few standard programmes (examples:
Netherlands Rotterdam School of
management, Delft University of
Technology, Germany-Helmut Schmidt
University, Switzerland-master course at y,
Geneva University)
- Programmes are different (content, time
allocation, etc.)
4
Differences in programmes
Basic approach: company centered (in Basic approach: company centered (in
Europe); government in the CIS region
No metrology, market surveillance,
accreditation
Task of the UNECE project: to agree on what f UN C p j g
issues a graduate should know (product life
approach) and on this basis to prepare
uniform model curricula
5
UNECE model programme on
standardization history
2009 2010 interest in common curricula 2009-2010, interest in common curricula
autumn 2011, open-ended group of educ.
institutions (Netherlands, Germany, Russia,
Belarus and Tajikistan) established
Febr. 2012, List of stand. issues prepared , p p
April 17, 2012, List presented/supported by
representatives of int. standards setting
organizations (ISO, IEC, OIML, ILAC, etc.)
6
UNECE - Invitation to cooperate
List of issues to form a basis for a uniform
curricula is prepared
Comments on the list are welcomed
It as a public product (available to all free of
charge)
It is expected to be complemented by
training information and tools from
interested organizations
7
Future steps
October 2012 Geneva session of the UNECE October 2012, Geneva -session of the UNECE
Working Party on Regulatory Cooperation
and Standardization Policies
- revision of Recommendation I
- discussion on the Model Standardization S
Programme and on supplementary tools
Please join us for this debate
8
THANK YOU FOR
YOUR ATTENTION YOUR ATTENTION
project contact person at the UNECE secretariat:
Mr. (Dr.) Serguei Kouzmine
il i k i @ e-mail: serguei.kouzmine@unece.org
United Nations Economic Commission for Europe
New I EEE St andar ds
Educat i on Pr ogr am
Hi ghl i ght s Hi ghl i ght s
( ht t p: / / st andar dseducat i on.or g)
I CES 2012
Pr epar ed by Jenni f er McCl ai n Pr epar ed by Jenni f er McCl ai n
Pr ogr am Manager , I EEE St andar ds
Educat i on
I EEE s St andar ds Educat i on
Pr ogr am
Cont inuing t o progress work support ing our goals:
promot ing t he import ance of st andards in meet ing promot ing t he import ance of st andards in meet ing
t echnical, economic, environment al, and societ al
challenges;
providing learning mat erials on t he applicat ion of
st andards in t he design and development aspect s of
educat ional programs;
act ively promot e t he int egrat ion of st andards int o
academic programs.
Today we are highlight ing t wo new resources which are freely
available t o t he worldwide audience and one ongoing
opport unit y for st udent s and educat ors.
5/10/2012 2
I EEE St andar ds Educat i on
e- Magazi ne ( eZi ne)
A quart erly publicat ion for t hose who learn, t each, use, deploy,
develop and enj oy St andards!
First published in Sept ember 2011, t he eZine cont ains cont ent such as
feat ure art icles on st andardizat ion t hemes, art icles from educat ors on
st andards in t he curriculum, and an area for St udent Applicat ion
Papers highlight ing t he use of st andards in st udent proj ect s.
The second quart er 2012 issue will focus on t he t heme of st andards
educat ion in China. ( ht t p: / / st andar dsmagazine- ieee- elear ning.or g.)
Wit h cont ribut ions from:
Mr. Zhongmin Wang, Direct or General, China Nat ional I nst it ut e of g g, ,
St andardizat ion
Ms. Wenhui Zhao, China Nat ional I nst it ut e of St andardizat ion
Yu Xiao, Professor Song Mingshun, Zhou Lij un, Zhang Yueyi from China
Jiliang Universit y
Mr. Liu Dong, Chair of I EEE 1888 Working Group and President of Bll
Group
5/10/2012 3
Tr y St andar ds.or g
TrySt andards: Global St andards Educat ion and St andards
Search port al ( ht t p: / / t ryst andards. org/ )
Two+ year proj ect developed t o provide users wit h
descript ions and access t o all known credible programs and
courses for educat ion about st andards at t he universit y and
post - universit y ( cont inuing educat ion) levels.
Also provides a search facilit y for all t echnical st andards
maint ained by all recognized st andardizat ion bodies in I EEE' s
fields of int erest .
Call for Cont ent Call for Cont ent
We are cont inuing t o add courses t o our dat abase. I f you
know of a course at your universit y, please let us know so we
can include your program.
5/10/2012 4
St andar ds Educat i on Gr ant s
Cont inuing opport unit y for universit y st udent s worldwide t o
apply for grant s of $500 US, wit h $300 honorarium for facult y
advisors, for st udent proj ect s t hat involve t he use and
li t i f t h i l t d d applicat ion of t echnical st andards.
Those applying do not have t o be I EEE members and t he
st andards used in t he proj ect s do not have t o be I EEE
st andards.
This effort direct ly support s our goal of promot ing t he
int egrat ion of st andards int o academic programs.
Since 2009, t he I EEE St andards Educat ion Commit t ee has
approved 80 st udent grant s.
For more informat ion and t o apply visit :
ht t p: / / st andardseducat ion. org/ applicat ions.
Jennifer McClain, Program Manager, I EEE St andards Educat ion
j . mcclain@ieee. org
Thank you!
5/10/2012 5
ANSI Commi t t ee on Educat i on
Mat chmaki ng 101: Academi a, Indust ry, SDOs
Int er nat i onal Cooper at i on f or Educat i on Int er nat i onal Cooper at i on f or Educat i on
about St andar di sat i on ( ICES)
May 10, 2012
Pr esent ed by
Susan Hoyl er
OVERVIEW
Br i ef r evi ew of ongoi ng act i vi t i es of ANSI Commi t t ee
on Educat i on (COE) on Educat i on (COE)
Hi ghl i ght s of COE Ini t i at i ves f or 2012
Descr i pt i on of Uni ver si t y Engagement Pr oj ect
COE Pr esent at i on t o ICES May 10, 2012| Bal i , Indonesi a Sl i de 2
Part I
Hi ghl i ght s of COE
Ini t i at i ves f or 2012
COE Pr esent at i on t o ICES May 10, 2012| Bal i , Indonesi a Sl i de 3
2012 Leadershi p and Membershi p
Leader shi p
2012 Leader shi p
Chai r : Debor ah Pr i nce, Under wr i t er s Labor at or i es ( UL) Inc.
Co- Vi ce Chai r : Er i c Puskar , Nat i onal Inst i t ut e of St andar ds &
Technol ogy ( NIST)
Co- Vi ce Chai r : Susan Hoyl er , Qual comm
Cur r ent Rost er
Mor e t han 60 member s
Compani es (Boei ng Int el Mi cr osof t Or acl e Qual comm Rockwel l Compani es ( Boei ng, Int el , Mi cr osof t , Or acl e, Qual comm, Rockwel l
Aut omat i on, Si emens, Ot her s)
SDOs (ACTE, ASME, ASTM, IEEE, UL, Ot her s)
Gover nment ( DHS, DoD, NIST, FDA, Ot her s)
Hi gher Educat i on ( Ar i zona St at e Uni v. , Uni v of Pi t t sbur g , Mi chi gan
St at e, Nor t hwest er n, Pur due Uni v, San Jose St at e, Ot her s)
COE Pr esent at i on t o ICES May 10, 2012| Bal i , Indonesi a Sl i de 4
Ongoi ng Act i vi t i es of COE
New e- l ear ni ng cour ses
An Int r oduct i on t o St andar ds: Why, wher e and how ar e t hey
d l d? ( f f h i i i f i i l ) devel oped? ( f r ee of char ge t o uni ver si t i es f or use i n cour se cur r i cul a)
U. S. Del egat es t o Int er nat i onal Act i vi t i es: Rol es and Responsi bi l i t i es
St andar dsl ear n. or g
Fr ee and publ i cl y avai l abl e r esour ce pr ovi di ng ANSI- devel oped educat i onal
cont ent t o a br oad audi ence ( acr onym dat abase, st ds educat i on d- base)
St andar di zat i on Case St udi es
Thi r t een case st udi es have been publ i shed
Mor e t han 10, 000 new vi si t s t o t he si t e si nce Januar y 1, 2012 ( over 112K si nce
2007) 2007)
ANSI Educat i on and Tr ai ni ng Ser vi ces
Uni ver si t y Out r each Pi l ot Pr oj ect
COE Pr esent at i on t o ICES May 10, 2012| Bal i , Indonesi a Sl i de 5
Ongoi ng COE Act i vi t y
Uni versi t y Out reach
Uni ver si t y Out r each Pi l ot Pr oj ect
Ini t i at ed i n 2004, t he pr ogr am makes mor e t han 20, 000 ISO and IEC
t d d i f i t i d i d l i i l bl t i f i st andar ds, speci f i cat i ons and gui del i nes avai l abl e gr at i s f or use i n
uni ver si t y cl assr ooms
Par t i ci pat i on i s open t o al l di sci pl i nes i n any US- based i nst i t ut i on
In 2011:
54 school s par t i ci pat ed
223 st udent s wer e engaged
925 st andar ds wer e pr ovi ded
Thus f ar In 2012: us a 0 :
16 new school s j oi ned
68 addi t i onal st udent s ar e engaged
451 new st andar ds have been pr ovi ded
COE Pr esent at i on t o ICES May 10, 2012| Bal i , Indonesi a Sl i de 6
Part II
Hi ghl i ght s of COE
Ini t i at i ves f or 2012
COE Pr esent at i on t o ICES May 10, 2012| Bal i , Indonesi a Sl i de 7
2012 Ini t i at i ves
St udent Paper Compet i t i on
Ed t i W k h Educat i on Wor kshop
Post er Sessi on
Speaker s Bur eau
Uni ver si t y Engagement Pr oj ect
COE Pr esent at i on t o ICES May 10, 2012| Bal i , Indonesi a Sl i de 8
2012 Ini t i at i ves-ANSI COE
St udent Paper Compet i t i on
Theme: How St andar ds Faci l i t at e Innovat i on & Benef i t Soci et y
F d l l t d t f l l l l f hi h d t i Focused sol el y on st udent s of al l - l evel s of hi gher educat i on
i nst i t ut i ons wi t h goal of engagi ng young pr of essi onal s and t he next
gener at i on of st andar ds par t i ci pant s
Must be wr i t t en and submi t t ed by st udent ( s) ( Associ at e,
Under gr aduat e or Gr aduat e) cur r ent l y enr ol l ed dur i ng t he per i od of
Mar ch 2012 Sept ember 2012 i n a US academi c i nst i t ut e of hi gher
educat i on.
Open t o st udent s i n al l di sci pl i nes ( not j ust engi neer i ng)
Must demonst r at e why and how st andar ds spur i nnovat i on, dr i ve U. S.
compet i t i veness, and benef i t soci et y compet i t i veness, and benef i t soci et y
Launched i n Mar ch 2012
1
st
, 2
nd
and 3
r d
pl ace wi nner s wi l l be announced dur i ng Wor l d
St andar ds Week i n Oct ober 2012
COE Pr esent at i on t o ICES May 10, 2012| Bal i , Indonesi a Sl i de 9
2012 Ini t i at i ves-ANSI COE
Educat i on Wor kshop
Oct ober 12, 2012 at t he Newseum i n Washi ngt on, DC
Wor kshop Theme: Educat i ng t he Next Gener at i on of St andar ds
Pr of essi onal s: Int er act i ve si mul at i on on st andar ds devel opment
and negot i at i on f or st udent s, new pr of essi onal s and new f acul t y
Focus on a st andar ds si mul at i on exer ci se ( pr ovi ded by NIST)
ent i t l ed Set t i ng St andar ds: Exer ci se i n St r at egy and Cooper at i on
i n St andar di zat i on Pr ocess.
Tar get i ng st udent and new pr of essi onal s
Li mi t ed par t i ci pat i on at 26
COE member s and ot her ANSI member s ar e wel comed t o obser ve
t he exer ci se
COE Pr esent at i on t o ICES May 10, 2012| Bal i , Indonesi a Sl i de 10
2012 Ini t i at i ves-ANSI COE
Post er Sessi on
In conj unct i on wi t h educat i on wor kshop In conj unct i on wi t h educat i on wor kshop
Post er sessi on/ exhi bi t ar ea wher e COE member s and ot her s ( SDOs
and uni ver si t i es) can exchange i nf or mat i on on what t hey have t o
of f er st udent s and f acul t y and st udent s and f acul t y can di scuss t hei r
r esear ch or ot her engagement i n st andar ds.
Speaker s Bur eau
Cr eat e a r el i abl e r esour ce of subj ect mat t er exper t s on st andar ds &
st andar di zat i on as a di sci pl i ne ( submi t t ed t o COE and appr oved by
COE) COE)
Pur pose i s t o pr ovi de an easy access l i st of possi bl e guest l ect ur er s
f or uni ver si t i es i nt er est ed i n f i ndi ng speaker s f or cour ses on
st andar ds
COE Pr esent at i on t o ICES May 10, 2012| Bal i , Indonesi a Sl i de 11
Part III
Hi ghl i ght s of Uni ver si t y
Engagement Pr oj ect
COE Pr esent at i on t o ICES May 10, 2012| Bal i , Indonesi a Sl i de 12
Uni versi t y Engagement Proj ect
Ident i f y and coor di nat e exi st i ng r el at i onshi ps t hat
ANSI b ( i SDO ) many ANSI member s (compani es, SDOs, gover nment )
may have al r eady cul t i vat ed wi t h di f f er ent uni ver si t i es
Many compani es r ecr ui t f r om key uni ver si t i es
r el at ed t o i t s i ndust r i al sect or
ANDprovideinfluentialinputtoinstitutionson
skillsdesiredingraduates
Many SDOS have exi st i ng r el at i onshi ps wi t h
uni ver si t i es and/ or st udent chapt er s
ANDpromotethevalueofstandardization
Many gover nment agenci es wor k col l abor at i vel y
wi t h engi neer i ng school s
ANDcontractprojectswhichutilizestandards
COE Pr esent at i on t o ICES May 10, 2012| Bal i , Indonesi a Sl i de 13
Uni versi t y Engagement Proj ect
BUT VERY FEW OF THESE ENTITIES ar e U V W O S N S a e
awar e of each ot her s syner gi es or
r el at i onshi ps.
NEED FOR MULTI- LATERAL COORDINATION
AND MUTUAL AWARENESS
COE Pr esent at i on t o ICES May 10, 2012| Bal i , Indonesi a Sl i de 14
STANDARDS
INDUSTRY
ACADEMIA
GOVERNMENT
SDOS
15
COE Pr esent at i on t o ICES May 10, 2012| Bal i , Indonesi a
Uni versi t y Engagement Proj ect
WHERE TO START?
200 USG i / i 300 ANSI di d 200+ USG agenci es/ quasi 300+ ANSI-accr edi t ed
agenci es SDOs
500 ANSI company member s 500+ non- ANSI SDOs
164+ ISO par t i ci pant
compani es
250+ IEC par t i ci pant compani es 100+ JTC1 par t i ci pant compani es
500+ engi neer i ng uni ver si t i es/ pr ogr ams
COE Pr esent at i on t o ICES May 10, 2012| Bal i , Indonesi a Sl i de 16
17 COE Pr esent at i on t o ICES May 10, 2012| Bal i , Indonesi a
Uni versi t y Engagement Proj ect
Appr ox. 35 uni ver si t i es whi ch ar e t op i n pp o . 35 u ve s t es w c a e t op
var i ous i ndust r i al sect or s i dent i f i ed
Aerospace Biological/Agricultural
Biomedical Civil
Computer Chemical
Electrical Environmental
Industrial Materials
Mechanical
Source:www.usnewsuniversitydirectory.com/graduate
schools/engineering.aspx
COE Pr esent at i on t o ICES May 10, 2012| Bal i , Indonesi a Sl i de 18
Uni versi t y Engagement Proj ect
Uni ver si t i es i dent i f i ed i ni t i al l y*
* i l l d i h i l d b i d l * wi l l expand i n next phase t o i ncl ude busi ness and l aw ar eas
Cal i f . Inst i t ut e of Technol ogy Car negi e Mel l on
Cat hol i c Uni v. Cor nel l
Duke Geor gi a Tech
US Mi l i t ar y Academy ( West poi nt ) Iowa St at e
John Hopki ns Mi chi gan St at e Uni v.
MIT Nor t hwest er n Uni v.
Penn St at e Vi r gi ni a Pol yt ech Inst .
Pur due Rochest er Inst i t ut e of Technol ogy
San Jose St at e Uni v. St anf or d
Uni v of Cal i f - ( Ber kel ey, LA, San Di ego, Sant a Bar bar a)
Uni v. of Fl or i da, Uni v. of Col or ado, Uni v. of Mi nnesot a, Uni v. of Il l i noi s,
Ur bana, Uni v. of Mar yl and, Uni v. of Mi chi gan, Ann Ar bor , Uni v. of
Pi t t sbur g, Uni v. of Texas, Aust i n, Uni v. of Wi sconsi n- Madi son
COE Pr esent at i on t o ICES May 10, 2012| Bal i , Indonesi a Sl i de 19
Uni versi t y Engagement Proj ect
Compani es i dent i f i ed i ni t i al l y*
Agi l ent Amer i can Expr ess
A l B i Appl e Boei ng
Ci sco Cooper Power Syst em
Cor ni ng Deer e & Co
Del l Eat on
Exxon Gener al El ect r i c
Hubbel l Int el
Int er t ek Lexmar k
Mi cr osof t Monsant o
O l P&G Or acl e P&G
Phi l l i ps Heal t hcar e Qual comm
Rockwel l Aut omat i on Schnei der El ect r i c
Si emens USA Sony El ect r oni cs
Squar e D UL
*not exhaust i ve & not al l sect or s
i dent i f i ed
COE Pr esent at i on t o ICES May 10, 2012| Bal i , Indonesi a Sl i de 20
Uni versi t y Engagement Proj ect
SDOS Government
IEEE
ASTM
ASME
UL
NEMA
Dept . of Ener gy (DoE)
Dept . of Heal t h, Human Ser v. (HHS)
Feder al Dr ug Admi n. ( FDA)
Consumer Saf et y Pr oduct
Commi ssi on ( CPSC)
NEMA
INCITS
ADA
NFPA
Dept . of Def ense ( DoD)
Nat l . Inst . of St ds. & Tech (NIST)
Ti t l e | Locat i on Sl i de 21
Cont act Inf ormat i on
For addi t i onal i nf or mat i on r egar di ng t he ANSI Commi t t ee on
Educat i on, pl ease cont act : , p
Debor ah Pr i nce, Chai r
Emai l : Debor ah. R. Pr i nce@ul . com
Er i k Puskar , Vi ce-Chai r
Emai l : er i k. puskar @ni st . gov
Susan Hoyl er , Vi ce- Chai r
COE Pr esent at i on t o ICES, May 10, 2012| Bal i , Indonesi a Sl i de 22
Emai l : shoyl er @qual comm. com
Li sa Raj chel , ANSI st af f l i ai son
Emai l : l r aj chel @ansi . or g
Ameri can Nat i onal St andards Inst i t ut e
Headquart ers New York Of f i ce
1899 L St r eet , NW 25 West 43r d St r eet
11t h Fl oor 4t h Fl oor
Washi ngt on, DC 20036 New Yor k, NY 10036
T: 202. 293. 8020 T: 212. 642. 4900
F 202 293 9287 F 212 398 0023 F: 202. 293. 9287 F: 212. 398. 0023
www. ansi . org
webst ore. ansi . org
www. nssn. org
1. LIUFei,China:ASTMInternationalStandardsinEducationin
China
2. C.Rangkuti,Indonesia:TeachingStandardtoMechanical
OTHERCONTRIBUTORS
EngineeringStudentsatTrisakti University
3. HannaH.BachtiarIskandar,Indonesia:TheroleofAcademic
StandardizationinQualityAssuranceatUniversitasIndonesia
4. Riyanto,Indonesia:ImplementationofISO9001forQuality
M S d ISO 17025 f L b Q li ManagementSystemandISO17025forLaboratoryQuality
SystematIslamicUniversityofIndonesia(UII)
5. Ienneke Indra Dewi,EndangErnawati,Rudi:Implementationof
PeerReviewandSitinasEvaluationandMonitoringMethodin
Academic Quality Assurance : A Case Study in Universitas Bina AcademicQualityAssurance:ACaseStudyinUniversitasBina
Nusantara
ASTM International Standards in Education in China
(LIU Fei, James P. Olshefsky)
At the very beginning, ASTM International was aware of the significance of standards in
the university education programs. Over the years, ASTM International has been active in
working with the universities and academies to promote the knowledge of technical
information as provided by standards, and of the standards development process itself.
ASTM educational models include the engagement of students and professors of
universities and academies in the standards development, incorporation of standards in
curricula and student graduate design, and some scholarship and awarding programs.
ASTM has further carried the models on to some campaigns including Year of the
Student in 2007, Year of the Professor in 2009 and Jumpstart Your Career in 2011. Those
activities have been undertaken not only in the educational communities in the United
States but also in the global marketplaces including the Chinese universities. The
significance of ASTM standards in education programs is to help the students and
professors better understand why it is necessary to incorporate standards into class
curricula, how standards will fit into the bigger picture of engineering practice, and where
standards are needed.
In recent years, ASTM International has been making efforts to bring the standards
knowledge to the engineering and technology universities in China. Every year, ASTM
staff and/or its committee members visit the different schools, give lectures, conduct
seminars, and sponsor some special technical projects in school courses or student
designs in many sectors. Among those programs, one project Student Competition for
School Acoustical Design can be taken below as a significant example to illustrate how
ASTM technical standards are used in teaching courses.
In 2011, Armstrong (China) Investment Co., Ltd. co-sponsored the first Student
Competition for School Acoustical Design with Tongji University in Shanghai and
Tsinghua University in Beijing with the goal of encouraging students to collaborate in
teams to design a primary/middle school with superior acoustics. This competition was
conceived by Armstrong during the application and promotion of its acoustic
technologies for buildings in China. It was targeted to undergraduates and graduates
majoring in Architecture, Engineering, Physics or other curriculums that involve building
design and/or acoustics. See announcement of competition below:
At the beginning, Armstrong (China) approached its long-term educational partners
Tongji University and Tsinghua University to raise the idea of holding a technical design
competition for students with the resulting proposal for this competition program being
formed in 2010. After receiving positive feedback from the two universities Armstrong
(China) and ASTM conducted a training session with the students from the architectural
acoustic research program of Tongji University in January 2011, as an introduction to
implementation of this competition. Armstrong then continued working with the two
universities to shape the details and process of the competition. The competition was
launched in April 2011 with team registration due by June. A total of seven teams - four
teams with 12 students from Tongji University and 3 teams with 11 students from
Tsinghua University - participated in the competition. The competition was concluded in
December of 2011 and one team from each university was awarded first place.
The Tongji University winning teams submission entitled Primary School Design used
an 8-step strategy to design the school while considering the sound absorption, vibration
and insulation for a location next to a busy highway and close to a subway station.
The Tsinghua University winning teams creation entitled Slope-School incorporated a
park next to a busy highway while locating the school under a sloped grassland or park
in accordance to local and international building standards with an emphasis on
environmentally sustainable design.
As recognition for their excellent performance, the two winning teams received an all-
expenses-paid trip to the Joint Meeting of the Acoustical Society of America and
Acoustical Society of China in Hong Kong in May 2012, where they are invited to make
a lecture style presentation of their projects in a special session on school design.
Overall, the students were given almost six months to develop their projects, which gave
them sufficient time to research the standards and learn more about acoustics. During the
design development phase, over the summer, Armstrong Senior Principle Scientist and
ASTM E33 member Dr. Kenneth Roy conducted acoustic workshops at both
universities. In most areas of the school, but especially for classrooms, good speech
intelligibility is a requirement both for teaching and learning. Designing for speech
intelligibility requires both architectural acoustic design for speech clarity, and
architectural noise control design to limit the intrusion of noise so that the speech can be
understood. Both the Chinese GB standards and worldwide standards address these
issues with maximum acceptable reverberation time and background noise. These
factors are considered performance requirements, and these are in-turn specified by
material and system choices. In the design of these schools, the students had to consider
the sound absorptive treatments used on the ceiling and walls of the rooms as specified
for sound absorption per ASTM C423. This standard provides a measure of the random
incidence sound absorption performance of any material where a value of NRC = 0.0 is
full reflective and 1.00 is fully absorptive. The students considered the noise intrusion
between the building exterior or adjacent spaces such as corridors, into the classrooms
according to the wall STC per ASTM E90. In this case an STC = 35 is a poor performing
wall system, and 55-60 is a high performance wall system.
Figure 1 The materials chosen by author, Figure 2 The comparison between before
and after treatment to the classroom
In the end, a panel of judges including one professor from each universitys Architecture
Department and two senior designers from leading architecture firms in Shanghai and
Beijing made the final decision and announced the award winners in December 2011.
Appropriate use of ASTM International standards for building acoustics was one of eight
aspects used as criteria to judge the submissions. This student design competition, as the
first of its kind for Armstrong (China) Investment Co., Ltd.s education campaign with
the university students in China, not only enhanced the understanding of various ASTM
standards, but it also has encouraged the students to incorporate standards in their future
projects that Armstrong (China) is planning to continue in the coming years.
ASTM International supports Armstrong (China)s initiatives to succeed in training
students about ASTM standards and Armstrongs acoustic technology in the Chinese
universities. The success of this first competition emphasized to the participating
students the need to prepare for their future engineering careers and also pioneered the
activities of standards in education for other companies and universities. As one professor
put it, In so doing, we lay open the profession of engineering to students and provide
them with a vision of their future so they can better plan for it.
ASTM International will continue the support to the global efforts of its member
companies in standards education with universities. ASTM also welcomes and
encourages the industries and universities based in China to join the efforts of promoting
standards used in education. For further information about ASTM standards in education,
please feel free to contact ASTM staff: Liu Fei at fliu@astm.org in China; and Jim
Olshefsky at jolshefs@astm.org at the Head Office.
ASTM International is one of the largest international standards development and
delivery systems in the world. ASTM International meets the World Trade Organization
(WTO) principles for the development of international standards: coherence, consensus,
development dimension, effectiveness, impartiality, openness, relevance and
transparency. ASTM standards are accepted and used in research and development,
product testing, quality systems and commercial transactions.
ICES Conference 2012
Bali, Indonesia, 10-11 May 2012
Teaching Standard to Mechanical Engineering
Students at Trisakti University
C Rangkuti,
Trisakti University, Jakarta, Indonesia
chalil@trisakti.ac.id,
ICES Conference 2012
Bali, Indonesia, 10-11 May 2012
Campus A
Jl. Kiai Tapa
Jakarta
ICES Conference 2012
Bali, Indonesia, 10-11 May 2012
Abstract: Abstract:
This paper focuses on current teaching about standard and
standardization in the Mechanical Engineering Department,
Trisakti University and explore the future actions to be taken
to strengthen the academic course and training on standard
Current Status
ICES Conference 2012
Bali, Indonesia, 10-11 May 2012
Mechanical Engineering Department is under Faculty of
Industrial Engineering, Trisakti University. The Department
having 144 Credit Unit Courses, divided into 8 (Eight)
Semester Curricula.
At the moment no standalone Standard and Standardization
Course offered.
The course on standard and standardization are incorporated
in various courses in its Curriculum.
ICES Conference 2012
Bali, Indonesia, 10-11 May 2012
Namely it is covered in the courses (as published):
1. IMG 201, Engineering Drawing and Computer Aided Design I, 2
Credit Units
2. IMG 202, Engineering Drawing and Computer Aided Design II, 2
Credit Units
3. IMO 336 CNC Machines Programming 3 Credit Units
4. IMU 400 Final Project, 4 Credit units
IMG 201, Engineering Drawing and Computer Aided Design 1, 2 Credit Units
Objective: At the end of the course, the student must understand the Engineering Concept
ICES Conference 2012
Bali, Indonesia, 10-11 May 2012
and its function, as a communication engineering language. They also must know,
understand and be able to apply the using of Normalization and standardization, lines
of drawing, sizes of drawing paper, the use of drawing equipments, projections,
measurement dimensions, sectioning (cross and longitudinal), and all of these should
in accordance to ISO Standard.
References:
1. Sugiarto N.H. (ITB Bandung),Sato G. Takeshi (Keio University), 2008,
Menggambar Mesin Menurut Standar ISO (Mechanical Engineering Drawing Using Menggambar Mesin Menurut Standar ISO (Mechanical Engineering Drawing Using
ISO Standard), P.T. Pradnya Paramita, Jakarta, 14 edt.
2. Heij, J. LA, de Bruijn L.A, 2009, Ilmu Menggambar Bangunan Mesin (Mechanical
Construction Drawing), P.T. Pradnya Paramita, Jakarta, 4 edt.
3. ISO Standard Handbook, 12, Technical Drawing, 2000, ISO, Switzerland.
4. Clarks, Thomas E.F, 2002, Engineering Drawing and Graphis Technology, McGraw
Hill, New York
IMG 202, Engineering Drawing and Computer Aided Design II, 2 Credit Units
Objective: At the end of the course the students must be able to read all drawing codes
ICES Conference 2012
Bali, Indonesia, 10-11 May 2012
Objective: At the end of the course the students must be able to read all drawing codes,
and apply it to working object components using direct measurements method, using
calipers, rules and other measurement tools. Applying the surface configuration codes,
dimensions and tolerances and put them into CAD-Inventor as a drawing media with
computer base practical work in Engineering Drawing and CAD Studio. The students
must understand the concept of cuttings and sections. Using Auto Cad and CATIA
softwares they also should be able to draw and design engineering objects and parts.
References:
1 Sugiarto N H (ITB Bandung) Sato G Takeshi (Keio University) 2008 1. Sugiarto N.H. (ITB Bandung),Sato G. Takeshi (Keio University), 2008,
Menggambar Mesin Menurut Standar ISO (Mechanical Engineering Drawing Using
ISO Standard), P.T. Pradnya Paramita, Jakarta, 14 edt.
2. Heij, J. LA, de Bruijn L.A, 2009, Ilmu Menggambar Bangunan Mesin (Mechanical
Engineering Construction Drawing), P.T. Pradnya Paramita, Jakarta, 4 edt.
3. ISO Standard Handbook, 12, Technical Drawing, 2000, ISO, Switzerland.
4. Clarks, Thomas E.F, 2002, Engineering Drawing and Graphics Technology,
McGraw Hill, New York
IMO 336, CNC Machine Programming, 3 Credit Units
ICES Conference 2012
Bali, Indonesia, 10-11 May 2012
Objective: At the end of the course the students should be able to develop a
computer program for machining using CNC machines. All the codes to
use ISO Standard.
IMU 400, Final Project, 4 credit units
ICES Conference 2012
Bali, Indonesia, 10-11 May 2012
Final Project topic should be in line with the Optional Courses
attended. The students should choose 3 three) courses out of 4 (four)
Courses of Interest offered, namely:
- Machine Constructions
- Energy Conversions
- Materials
- Manufacturing Processes
The final project usually related to produce or must decide the The final project, usually related to produce or must decide the
materials, process, measurements etc. to be applied. and used. The
student should include in their thesis the standard and
standardization to be applied accordingly. For example when it has to
decide what materials to be used in his project, he has to use the
standardized materials by ASTM, JIS, DIN, BSI, and other accredited
standards.
ICES Conference 2012
Bali, Indonesia, 10-11 May 2012
ABET Requirement
In 2000, ABET (Accreditation Board for Engineering and Technology, Inc.)
bli h d h f ll i i f i i d d established the following requirement for engineering standards:
The curriculum must prepare students for engineering practice
culminating in a major design experience based on the knowledge and skills
acquired in earlier coursework and incorporating engineering standards and
realistic constraints that include most of the following considerations: economic,
environmental, sustainability, manufacturability, ethical, health and safety, social,
and political.
Although our program is not accredited by ABET our curriculumis in line with Although our program is not accredited by ABET, our curriculum is in line with
ABET requirement, although more actions has to be taken to strengthen the
academic course and training on standard.
BAN Accreditation
In addition, our Department is accredited with A category by BAN (Badan
Akreditasi Nasional National Accreditation Board) of the Republic of Indonesia.
ICES Conference 2012
Bali, Indonesia, 10-11 May 2012
Way Forward:
1. Develop suitable modules to be incorporated in courses deemed necessary for
standard and standardization in other courses such as: Machine Elements I II,
and III; Mechanical Design I and II etc.
2. Adjunct Lectures on Standard and Standardization to all students, probably with
the help from BSN (Badan Standardisasi Nasional National Standardization
Board)
3 Training current and future teachers and professors of technical courses to 3. Training current and future teachers and professors of technical courses to
recognize the importance of standards to their students.
4. Develop a web based course on standardization promoted to existing teachers of
technical curriculum, and the students.
5. To apply ISO 9000 Standard for the Department program to ensure a better
delivery of the courses offered to students
ICES Conference 2012
Bali, Indonesia, 10-11 May 2012
Concluding Remarks:
Our curriculum already incorporated some module of standard and
standardization in many courses offered, and this is inline with ABET
requirement
Some action are required to be implemented for the betterment and
strengthen the standard and standardization modules in our
curriculum
We received an A category accreditation by BAN as a recognition of
our good program and we would like to be stay as it is
ISO 9000 standard need to be implemented for better teaching and
education process in our Mechanical Engineering Department
ICES Conference 2012
Bali, Indonesia, 10-11 May 2012
Reformasi Monument
at Campus A, Trisakti
ICES Conference 2012
Bali, Indonesia, 10-11 May 2012
*emailaddress:
hannabachtiar@yahoo.com;
bpma@ui.ac.id
The Role of Academic Standardisation in Quality Assurance
at Universitas Indonesia
Hanna H. Bachtiar-Iskandar*
(Professor, Head of Universitas Indonesia Academic Quality Assurance Board)
Quality Assurance and Standardisation
Quality assurance in education or academic affairs in general, especially at higher
education, is the most important criteria for a university to be aknowledged. Nowadays,
society intends to increase awareness and knowledge about standards and standardisation
in education. The goal of the academic quality assurance are to achieve the high
standards and continuous improvement of the units and programs academic quality,
including process evaluation, documentation and communication of the academic quality
assurance evaluation results
One of the Universitas Indonesia (UI) mission is to become the world class university.
These past five years had shown a considerable change in quality assurance at UI.
Universitas Indonesia ensured that all academic units and programs are subject to The
University Academic Quality Internal Assurance Policy (SPMI-UI), as well as the
standards set at the national level, to furthermore developing and improving the units and
programs quality to meet the regional and international standards.
49
INTERNAL EVALUATION
Baseline 10 % Programs in 2007
100 % in 2012
INTERNATIONAL ACCREDITATION
0 in 2007 10 in 2012
NATIONAL ACCREDITATION
100%
StandarisedData
Update
Quality Status
Standardised
Accreditation
Document
WORLD CLASS UNIVERSITY
World Class rank: 200 in 2012
In
employment
Increase in
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Research Fund
Credit Transfer
International
collaboration
International
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QUALITY TARGET 2012
UI Academic Quality Assurance Target of 2012
*emailaddress:
hannabachtiar@yahoo.com;
bpma@ui.ac.id
To achieve the goals, the Universitas Indonesia Academic Quality Assurance Board
(BPMA-UI) as the unit responsible in academic quality assurance, works based on the
major principles as follows: ensures that the members of the University community are
collectively responsible for maintaining, enhancing and improving the quality of its
academic programs, and, that judgements about the quality of the academic programs will
be based on review by academic and professional peers based on a collection of
evidence, not only on any single piece of evidence.
Academic Quality Assurance Standard and Process at UI
QualityAassurance (QA) has become progressively a matter of public concern with an
emphasis on quality improvement, based on standardisation and accountability.
Indonesia had set a minimum standarisation policy at the national level for higher
education. The National Higher Education Quality Assurance System (SPM-PT)
aims to ensure the good quality of higher education in Indonesia, through the
implementation of the higher education Tridharma in order to realize the vision and
meet the needs of internal and external stakeholders. Quality of higher
education institutions at least had to fit with the minimum National Education Standards
(SNP), as well as standards set by the institutions themselves that based on
the vision and the needs of their stakeholders. The implementation of SPM PT had to be
internally driven. Thus, the role of the higher education directorate is to
help, inspire,encourage, and facilitate the implementation of the SPM PT by the higher
education institutions/unversities. Apart from defining its vision through the
implementation of its mission, it is important that to be ackmowledged as a high quality
institution, Universitas Indonesia had outlined the vision and mission into a set of
standards, and then developing the standards to meet the stakeholders satisfaction. The
academic quality assurance system at UI consists of a set of values, principles and
activities that intertwine each other, to form a complete and continuous cycle of academic
quality improvement.
*emailaddress:
hannabachtiar@yahoo.com;
bpma@ui.ac.id
HBIBPMAUI rev 2011 Desember
STAKEHOLDERS
#Students
#Lecturer/staffs
#Researchers
#Parents
#Proffesional society
#government
#Public,industry,
businessetc
STANDARDISATION
STAKEHOLDERS
Satisfaction
OUTCOME
QualityAssurance
systemandmanagement
INSTITUTIONMANAGEMENT
PRODUCT
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Processes:
Teachinglearning
Research
PublicService
Output/
graduates
MEASUREMENTS
ANALYSIS
IMPROVEMENT
INPUT
CONTINUOUSIMPROVEMENTOF
THEACADEMICQUALITYatUI
Quality Assurance Process At UI
Universitas Indonesia as one of the leading Universities in this country has achieved far
above the minimum national standard set by the government. This will not be possible if
UI had not had a holistic system in academic quality assurance that includes highest
standards and continuous improvement in its goal. The strategy sets as a systematic,
consistent, thorough, step by step, and continuous quality improvement. At the
individual level, the lecturer were assessed by the students, and the teaching-learning
process along with all processes attached to that, were also evaluated periodically.
The internal evaluation process for each program as part of the Quality Assurance
System, conducted in each semester, yearly, before the national external quality, and
before the regional/international assessment. UI provides a range of relevant approved
standard instruments, together with a systematic process for the monitoring, evaluation
and continuous enhancement of program/faculty and university quality, within a
semester, yearly and evaluation of self assessment report for the national accreditation
prpgram every 3-4 year cycle. At the regional/international level, UI had a certain
criterias to encourage the programs that considered eligible to be assessed by the
international board. Facing this international accreditation, BPMA UI had already
prepared the internal assessors to review the self assessment reports before submitting the
report to the international accreditation board, and until the year 2010, six programs in
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the University website. In the instrument of this semester and yearly evaluation, the head
of program or dean of faculty, had to give endorsement as well oversees the program
progress, give some comments on the area to be improved or problem to be solved that
detected in the instrument, before being submitted to the higher level of management that
in UI, to the vice rector. This is to give the higher level management to also recognise the
areas to be improved, or problems to be solved, then could decide the policy to follow up
this results. The yearly evaluation conducted after two semesters and will undergone the
same process.
The Internal Assessment in Preparing the External Accreditation
The external accreditation or assessment by an institution or body outside the university,
either national or international level, is part of The National Higher Education Quality
Assurance System (SPM-PT) as mentioned before. At the national level, the external
quality assurance should be done by an institution or board that have been approved by
the government, and for now is the BAN PT. UI had set the target to have 100%
programs accredited with the good or best rank according to BAN PT. To meet this
target, BPMA UI had provided a program to help the faculty/program in preparing their
portfolio to be accredited by BAN PT. The pertfolio prepared were then evaluated by
the UI internal assessors before submitted to BAN PT. This way had helped the programs
submits the well prepared portfolio to gain the highest rank from BAN PT.
The programs/faculties that met certain criterias, then encouraged to be assessed by the
international board. Since UI had become the Asean University Network, the programs
considered eligible will prepare the Self Evaluation Report (SAR) to be assessed by the
AUN QA model. The SAR portfolio were also being internally assessed by UI internal
assessors that already trained with this model. From 2008-2010 6 programs had been
assessed by AUN QA, to get comments and suggestions concerning the SAR to be
submitted before the actual assessment.
*emailaddress:
hannabachtiar@yahoo.com;
bpma@ui.ac.id
Evaluation of SNP Implementation at Units and Program level
Based on the government regulation on National Education Standards, UI had regularly
evaluates and develops the implementation of the standards. This evaluation conducts
yearly to ensure that all units and programs involved in Tridharma of the higher
education had met with the government regulation and the UI standards. Some units and
programs had shown the evidence as the best practice in certain standards. The results
were then evaluated, and feed back given to the unit/program, so that they could be aware
of their where being in the standards set in connection with quality..
The minimum National Education Standard consists of eight points that had to be
fulfilled by each and every higher education institution. The more they could get beyond
the standards, show that the institution/university had already developped better than
expected. The IT standards, the student and alumni standards, the standards in
cooperation, standards of research,publication & public service, standards of academic
atmosphere are the standards being developped by UI beyond the minimum national
standards.
Minimum requirement in SNP and UI achievements
1. Content
2. Process
3. Graduate competence
4. Lecturer and employee
5. Infrastructure
6. Funding
7. Governance
8. Educational evaluation
The 8 Minimum
National Education
Standard
+ 6: student and alumni, IT,
cooperation, research-
publication & public service,
academic atmosphere,
student recruitment
*emailad
hannabac
bpma@u
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chtiar@yahoo
ui.ac.id
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IMPLEMENTATION OF PEER REVIEW AND SIT IN
AS EVALUATION AND MONITORING METHOD IN ACADEMIC
QUALITY ASSURANCE : A CASE STUDYIN UNIVERSITAS BINA
NUSANTARA
Ienneke Indra Dewi
Endang Ernawati
Rudi
Universitas Bina Nusantara, Jakarta,
Kampus Syahdan, Jl. KH Syahdan No. 9
ienneke@binus.edu
ernaw@binus.edu
rudi@binus.edu
ABSTRACT
Quality has become one of the most influence aspects for the parents and students to choose the
university. ISO 9001:2008 as one of the quality management system help BINUS University in
maintaining the quality of the process. Integrating the academic into ISO 9001:2008, BINUS University
implemented the Peer Review and Sit In as a tool to monitor and evaluate the content of the teaching. The
SIT IN is used as the monitoring tools, to assure the academic quality within the class, and PEER
REVIEW is used as the evaluation tools, to assure the academic quality has been maintained. Three
aspects of the peer review and sit in are curriculum, teaching learning process and assessment. The
result of the implementation of peer review is subject to be audited by internal auditors and also reported
to the management.
Keywords:Peer Review, Sit In, Evaluation, Monitoring, Academic Quality Assurance, ISO 9001:2008
I. BACKGROUND
The ability of graduates to compete in the global area
can be considered as one of the aspects that describe
the quality of the higher education institution. Aware
that learning has important aspect, therefore BINUS
University puts the graduates as one of the strategic
objectives.
Many factors affect the quality of graduates such as
teaching and learning process, curriculum, and
assessment. Using the ISO 9000 as the requirement
on Clause 8.2.3 Monitoring and measurement of
process, in which stated:
The organization shall apply suitable methods
for monitoring and, where applicable,
measurement of the quality management system
processes. These methods shall demonstrate the
ability of the processes to achieve planned results.
When planned results are not achieved, correction
and corrective action shall be taken, as
appropriate.
[1]
BINUS University implements the Peer Reviewand
Sit Inmethods as monitoring and evaluation tool,
combined with other monitoring and evaluation that
already implemented such as student feedback and
lecturer feedback.
The Peer Review and Sit In will focus on curriculum,
teaching and learning process and assessment which
can not be capture from previous monitoring and
evaluation method. Assigned faculty member will be
responsible for this Peer Review and Sit In
[2]
This paper will present the process of BINUS
Universitys Peer Review and Sit In, result of those
activities that provide us to do continuous
improvement in our teaching and learning process.
II. DEFINITION
The North Carolina University made the definition of
peer review is as follows:
Peer Review is assessment, by colleagues or
peers, of all teaching related activitiesfor either
formative (for development) or summative (for
personnel decision) purposes. Components may
include preparation and presentation of course
subject matter (including syllabi, course content, and
assignments); student evaluations; interactions with
students; documentation of teaching philosophy,
expectations, style, and reflections (teacher self-
evaluation); peer observation of classroom teaching;
and other activities which may be appropriate to a
discipline.
[3][4]
Another explanation of the peer review is taken from
Sell G.:
Peer review of teaching is not intended to
replace student evaluations. Experts indicate that
although students are the most appropriate judges of
day-to-day teacher behaviors and attitudes in the
classroom, they are not the most appropriate judges
of the accuracy of course content, use of acceptable
teaching strategies in the discipline, and the like. For
these kinds of judgments, peers are the most
appropriate source of information.
[5]
III. BINUS UNIVERSITYS PEER
REVIEW AND SIT-IN PROCESS
1. The Process
PeerReviewactivitiesincludediscussionmeetingsbetwe
en thelecturerswho teachthe same subjectsorthe same
concentration.Withinthisgroup, lecturers are expected
to join theprocess ofSit In andsharingexperiences.
Fig1. Peer Review and Sit-In Process
2. The Aspects of Peer Review and Sit-In
Aspects of Peer Review and Sit In including the
following activities:
- Curriculum including CourseOutline, Textbook,
and Online Resources
- Teaching and LearningProcessincludingPlanning
and Organizing, Method/Approach, Content,
Student Participation, Use appropriate learning
resources
- AssessmentsincludingMethods of Assessment,
FormativeAssessment, SummativeAssessmentand
AssessmentProcess
Fig
IV. RES
SIT-IN
The result
three:
a. N
su
b. R
c. Ev
Pr
A. Numbe
Subjec
All Study
Peer Revie
Peer R
9 21 D
o
o
o
9 223
subj
9 122
core
Sit-In:
Sit In
9 3
9 3
9 9
9 Th
B. Result
1. Peer R
The res
aspects
learning
Curric
g2.Peer Review
SULTS OF
of the implem
Number of pee
ubjects and num
Result of Peer R
valuation of
rocess.
ers of Peer Re
ts and Numbe
Program com
ew and Sit-In A
Review:
Departments:
3 department
review groups
4 department
groups,
The remain h
groups.
Subjects (57
jects),
sit in from
esubjects.
reports indicat
departments c
departments c
departments d
he remain cond
of Peer Revie
Review
sult of the peer
which are
g process and a
ulum
w and Sit-In A
PEER REV
mentation will b
er review grou
mber of Sit In a
Review and Sit
Peer Review
eview Group, N
er of Sit-In act
mmitted and ac
Activities, as fo
ts have more
s,
s have 10 - 1
has less than 1
core subjects
m67 subjects
tes that:
onduct more th
onduct 5 8 si
did not conduct
duct 3 sit in
ew and Sit-In A
r review is div
curriculum,
assessment.
Aspects
VIEW AND
be divided into
up, number of
activities,
In,
w and Sit In
Number of
tivities
ctively conduct
ollows:
than 20 peer
9 peer review
10 peer review
s, 94 non core
sincluding 21
han 10 sit in
it in
t the sit in
Aspects
vided into three
teaching and
D
o
f
n
t
r
w
w
e
1
e
d
T
A
2. S
T
P
The c
relevan
althoug
need to
is too b
some e
The te
with th
the tex
some r
the ne
dont m
The o
relevan
minor
conten
Teaching and L
Discus
shared
outline
additio
commu
The d
need
examp
from o
Lecture
be acti
this can
to stu
method
Assessment
The su
the cou
Format
conduc
group
present
it-In
Theresult of the
Planing
Studen
Use ap
Others
Planning & Or
Lecture
teach,
Binusm
accord
additio
and ca
course outline
nt with the c
gh some of t
o be revised be
broad, or too n
examples, and c
ext books are
he course outlin
xt books need
reason such as
ewest version,
match with the
online resourc
nt with the c
addition of
t
Learning Proc
ssion among th
their experi
e explanati
onal materia
unication, and
discussion sug
to give ad
les, illustratio
ther text books
ers need to en
ively participa
n be done by g
udents, condu
d, and good co
ummative asses
urse outline and
tive assessm
cted in varied
discussion,
tation and site
esit in isdivided
g and Organizi
nt Participation
ppropriate learn
rganizing
ers have made
this is show
maya 30 minu
ing to the c
on material (e
ases) , review
es are cons
current compe
the course ou
ecause of the c
narrow, need t
cases
considered re
ne although so
to be replaced
the text book
difficult to o
course outline
ces are cons
course online
video and up
cess
he lecturers inc
iences in c
ion, assess
al, class
teaching appro
ggest that lec
dditional mat
on, and inform
s
ncourage stude
ate in the class
giving the moti
uct varied tea
mmunication
ssment is align
d learning outc
ment should
d method su
case study,
visit
dinto:
ing
n
ning resources
e the preparat
wn by checkin
utes prior, tea
ourse outline,
examples, que
previous mat
sidered
etency,
utlines
content
to add
elevant
ome of
d with
is not
obtain,
e
sidered
e with
pdated
luding
course
sment,
rules,
oach
cturers
terials,
mation
ents to
s and
ivation
aching
n with
comes
d be
uch as
paper,
tion to
ng the
aching
, give
estions
terials,
time management, various teaching
method
Although most of the lecturers have
made the preparation, but there are also
lecturers that didnt teach according to
the course outline, and having difficulties
to handle the class
Student Participation
Thestudentsthatactivelyparticipate in
theclass, becausethelecturerconductthe
Q&A, discussion, debate, assignment,
presentation, givingexample and
friendlytothestudents
Thepassivestudents cause
bylecturerthatmadethequestion and
answerbythemself,
usinguninformedtextbooks,
dominatedbysomestudents
Use appropriate learning resources
Thetextbookthat are
usedalreadyalignwiththecourseoutline,
althoughsome of
thelecturersstillusingtheBahasa versin
Otherresourcesthat are usedbesidetextbooks
are case study, articlefrom internet, audio
visual , video
C. Evaluation of Peer Review and Sit In Process
In order to evaluate the process of peer review and sit
in, questionnaire has been developed. The results are
as follows:
1. Interest of the lecturers in the peer review
and sit in. Most of the lecturers are
interested in peer review and sit in activity.
This can be seen in Figure 3 and Figure 4.
Interest of the group member on the discussion
N=63
Fig3. Peer Review Report
Interest of group member on Sit In activity
N=63
Fig4. Sit In Report
2. Discussion material and provided forms also
considered clear and easy to understand by
lecturers. This can be seen in Figure 5 and
Figure 6.
Discussion material: Curriculum, Teaching and
Learning Process, Assessment
N=60
Fig5: Discussion Material
Forms that is provided during the discussion
N=60
Fig6. Forms
3. Lecturers also found that these activities are
useful
Does this Peer Review and Sit In useful?
N=60
Fig7. Useful
V. CONCLUSIONS
Peer Review and Sit-In result has helped faculty
and study programs to evaluate and improve their
teaching and learning process.
The Peer Review and Sit In are considered useful
by the lecturers and the interest of the lecturers
also high, this can be used by the departments to
forms more Quality Control groups.
BIBLIOGRAPHY
[1] ISO 9001:2008, Quality Management System
Requirements.
[2] Brent, Rebecca, and Felder, Richard M. A
Protocol for Peer Review of Teaching.Education
Designs, Inc. North Carolina State University,
Proceedings of the 2004 American Society for
Engineering Education Annual Conference &
Exposition Copyright 2004, American Society
for Engineering Education
[3] North Carolina State University [homepage on the
Internet] Raleigh: Peer review of teaching
program. Available from:
http://www.ncsu.edu/provost/peer_review/define
review.htm.
[4] UNC Intercampus Dialogue on Peer Review of
Teaching Results & Recommendations
[5] Sell G,Chism N. Assessing teaching effectiveness
for promotion and tenure: a compendium of
reference materials. Columbus Ohio State
University Center for Teaching Excellence; 1988
Page1from12
9000 series includes several standards but, at present, the only one that is certifiable
is the ISO 9001.
The ISO 9001 standard is also slowly being adopted in public institutions,
where still there are few information services and libraries that have opted to manage
their quality system with ISO 9001:2000. The standard ISO 9001 is based on
management by processes. As processes are cross-functional within institutions, this
means that at the time of certification, it is very important to establish the scope of
the quality system to be certified [4].
Implementation of ISO 9001 and 17025 can to improve graduate and analysis
product the suitability with market needs. Taking products to marker for quality
improvement shown at Figure 2.
Figure 2. Quality improvement for product
Competitiveness is activities under this heading are oriented towards the
removal of supply-side constraints, the promotion of the manufacture of products
with high export potential and the provision of assistance. Conformity is activities
under this heading are oriented towards promoting conformity with market
requirements and securing a larger share in export markets. Connectivity is activities
under this heading are carried out in cooperation with other agencies and oriented
towards supporting developing countries in their efforts to acquire the technological
and institutional capacities they need to implement WTO agreements and participate
fully in the new rules-based trading system [2].
After the allocation and deployment of adequate resources, the delivery of
programs and research is soon to follow. In general, the teaching, learning and
researching processes are addressed by this requirement. The objective is to ensure
proper identification and planning of these processes, and to ensure that they are
carried out under controlled conditions. Controlled conditions include: documents
defining the manner in which the processes are carried out, such as course/research
project plans and procedures; use of a suitable equipment and a suitable working
environment; compliance with reference course and research project quality plans;
monitoring and control of product quality characteristics and suitable process
parameters; preventive/corrective maintenance of equipment used for teaching,
learning and research. It is important to note that the control of the learning process
and its product, namely student knowledge is also focused by the inspection and
Page4from12
testing element of ISO 9001. This element covers the student-based control of
individual learning, via student presentations, seminars and design projects. Process
control activities may be categorized into four groups:
1. Process control design
2. Control of resources
3. Process control implementation
4. Process control improvement
Laboratory Accreditation
Accreditation of laboratories is generally performed by national accreditation bodies.
The primary function of such bodies is, of course, to provide assessment of
laboratories in their respective countries against ISO 17025. However, they will also
often respond to requests to carry out assessments in other countries, especially if the
requesting laboratory is in a country without its own national accreditation body.
Where there is a national accreditation body in the country and a laboratory seeks to
use a body from another country, the incoming accreditation body will normally, as a
matter of courtesy, seek approval from the resident body before operating in the
country. A laboratory may prefer to use an accreditation body other than its domestic
organization when the latter has either no international recognition or where it lacks
recognition in parts of the world relevant to the laboratorys operations.
Formal recognition of the competence of a laboratory by an accreditation
body in accordance with international criteria has many advantages [2]:
1. Better control of laboratory operations due to the existence of an in-built quality
assurance system and technically competent manpower.
2. Increased confidence in testing and calibration data and personnel performing the
work.
3. Savings in terms of time and money due to reduction or elimination of the need
for re-testing of products, which is a technical barrier to international trade.
4. Users of accredited laboratories will enjoy greater access for their products, in
both domestic and international markets, when those products have been tested by
accredited laboratories, thus facilitating overcoming technical barriers to trade.
Accreditation of a laboratory is granted in two broad areas. These are fields
of testing and fields of calibration (or measurement). Examples of fields of testing
are chemical testing, electrical testing, mechanical testing, non-destructive testing,
optical, photometric and radiometric testing, thermal testing, clinical testing and food
testing. Examples of fields of calibration are dimensional calibrations, pressure
calibrations, force calibrations, electrical calibrations, thermal calibrations, acoustic
calibrations and accelerometry calibration. There could be more fields. All of the
above fields may have subcategories for their applications in various technical sub-
disciplines. ISO/IEC 17025 specifies a total of 24 requirements, grouped under
management requirements and technical requirements. The management
requirements include 14 elements, while the technical requirements include 10
elements [8].
The organizational structure of an Integrated Laboratory UII consists of top
managers, quality managers, technical managers, supervisor, analysts and
administrative staff. Figure 3 shown is the organizational structure of an Integrated
Laboratory UII.
Page5from12
Figure 3. The organizational structure of an Integrated Laboratory UII
Relationship between ISO 17025 and ISO 9001
As discussed above, ISO 9001 is the general standard which specifies the
requirements for a quality management system. Laboratories which meet the
requirements of ISO 17025 also operate in accordance with the requirements of ISO
9001 that are relevant to calibration and testing activities. What this means in
practice is that an organization which holds ISO 9001 certification may use a
laboratory accredited against ISO 17025 as a supplier of test data without the need to
carry out its own audit of the laboratorys quality system. The question often arises
of whether laboratories should be accredited/certified to ISO 9001 or to ISO 17025.
In general it is agreed that the appropriate accreditation for commercial testing and
calibration laboratories is to ISO 17025. As a result of agreements with laboratory
accreditation bodies many ISO 9001 certification bodies will not allow their
certification to be cited by commercial testing or calibration laboratories in support
of their services [8-9].
What this means in reality is that if you are an ISO 9001 certified
organization with an in house laboratory which forms part of your quality control
system, the laboratory will be included in the ISO 9001 external audit. However, if
you then want to sell the services of that laboratory to outsiders as a testing service
you cannot advertise it as an ISO 9001 accredited/certified laboratory. You would
need to obtain accreditation to ISO 17025. It is not uncommon, however, for
organizations with laboratories used purely for internal quality control purposes to
seek to accredit the laboratory to ISO 17025. This is generally done to enhance the
laboratorys, and hence the overall quality control systems, credibility or as part of
the application of an ISO 9001-compliant system. ISO 9001 external auditors will
not usually do a detailed audit of such an internal laboratory if it holds a current ISO
17025 compliant accreditation. The quality system in the laboratory is largely taken
for granted for ISO 9001 purposes. Since laboratory accreditation procedures leading
Top
Manager
Quality
Manager
Technical
Manager
Supervisor
Analysts
Administrative
Staff
Page6from12
to ISO 17025accreditation are explicitly designed for laboratories, they can be easier
to interpret for the laboratory as opposed to the rather more diffuse requirements of
ISO 9001, which are designed for a more general context. The other advantage of
accrediting an internal quality control laboratory is that it will generally reduce the
number of audits by customers and this is often a key reason for seeking
accreditation. Frequent audits by a range of customers can be disruptive to operations
[8-9].
There are certainly a number of significant omissions from ISO 9001 as
compared to ISO 17025 although, as already discussed, there is a general ISO move
to bring the standards closer together. The additional requirements in ISO 17025, as
opposed to ISO 9001, include participation in proficiency testing, adherence to
documented, validated, methodology and specification of technical competence,
especially on the part of senior laboratory personnel. There is also a difference in the
method of scrutiny of laboratories under ISO 9001 as compared to ISO 17025
assessments. ISO 17025 assessment bodies will always use technical assessors who
are specialists and who carry out a peer review of the methods being used by the
laboratory and the way in which those methods are applied. An ISO 9001 external
audit to determine suitability for certification does not include this peer review of
technical aspects and the auditors are not required to be technical specialists. They
confine their attention to the quality management system [8-9].
From the point of view of a laboratorys clients, laboratories meeting the
requirements of ISO 17025 fulfill all the relevant requirements of ISO 9001 when
acting as subcontractors. The practical effect of this is that if an organization which is
certified to ISO 9001 is using an ISO 17025 accredited laboratory as a sub-
contractor, it can treat it as an ISO 9001 certified sub-contractor for any work within
the laboratorys scope of ISO 17025 accreditation. There will, for example, be no
necessity to carry out quality audits of the sub-contractor [8-9].
Experiences from Implementation of Quality Management System
The implementation of a quality system based on ISO 9001 and its subsequent
certification is not a trivial process, as it involves resources and commitment [4].
Rectors are highly appreciative of the level of support and commitment of their
institutions during the implementation of the quality system in the university. Firstly,
the decision to implement QMS into university management is the strategic decision.
It is the change of university management. Such the change has to be leaded by the
top management of the university. Without his active approach the proper
functionality of implemented QMS could not be reached. Secondly, the internal
audits were found as the very effective tool. Not only as the tool for identification of
issues (nonconformities) and possibilities for improvement, but also as the means
which helps to the dissemination of information and awareness about QMS both at
faculty and university level. Internal auditors act the role of promoters. They spread
the best practices in the informal way from audited area to the departments they
come from. It is probably the best way how to involve the abilities of people at all
level to be used for organizations benefit.
Page7from12
i
s
a
v
a
i
l
a
b
l
e
i
n
StudyProgramatUII
Page9from12
Management Audit
Evaluation of each process is carried out by Internal Quality Audit (Audit
Mutu Internal/AMI), External Audit and Management Audit. Management audit
conducted annually for all units. Management audit is conducted by Audit
Institutions of the Institute of Management Foundation Board Audit Agency
Endowments (PYBW-UII). Main objectives of this Management Audit are first to
obtain evidence of compliance with the implementation of strategic plans, both to
implement a mechanism for continuous improvement.
Scope Management Audit includes the correspondence between the
university strategic plan with the strategic plan of the faculty in the UII, the
suitability budget between the University Strategic Plan with the Annual Work Plan
and Budget at the University of units, the suitability of the Faculty Strategic Plan
with the Annual Work Plan and Budget in units of the Faculty, as well as the
implementation of Work Plan and the annual budget of the University, Faculty and
Study Program in the UII. Auditee at the University Rector and Vice Rector is
assisted by the Director. As for the faculty auditee consists of the Dean, Vice Dean,
Head of Study Program, and Secretary of the Program and is assisted by the Head of
Division.
Auditors to evaluate are document strategic plan and annual work plan and
budget at both the University and Faculty level. From the results of the evaluation
document followed a visit to each unit. These activities propose of compliance and
confirmation to the formulation of strategic plans and annual work plan and budget
contained in the written document. Moreover, it also saw the form of
implementation of annual work plan and budget that has been implemented
according to the audit period.
At the audit activity in each unit of work done by covering the opening of the
lead auditor, inspection/audit, preparation of discovery documents, findings and
improvement plan approval by the auditee and then closing. Before reporting results
audit, ensuring all documents from auditor and audit reports are complete and correct
and validated by the lead auditor. Next, document the findings of the auditor
reported to the Audit Institutions-PYBW.
In the audit, there are three activity are a form of activity programs, when
programs are implemented and document evidence of program implementation.
These three things are inseparable unity with one another, so that the inference the
work program is really concrete and can be proven that documentation and
legalization. Form of real work activity program is not just argumentative. It is
necessary to understand and be understood by the auditor. Audit Management form
PYBW with lead auditor summarizing all audit result. Primarily to ensure the
classification audit result, accordingly, recommended and not appropriate. Summary
of audit result are then reported to management and submitted to PYBW for further
action.
Quality Audit at Laboratory
Quality managers manage internal audits. They verify conformance to the ISO/IEC
17025 requirements and also to company policies, processes and procedures. Internal
audits are also quite useful in preparation for external audits. External auditors can
come from clients or from accreditation bodies. They verify that the laboratory is
operating in compliance with ISO/IEC 17025. There should be procedures for staff
responsibilities before, during, and after internal and external audits. Overall owners
Page10from12
should be defined, and all employees who may be affected by the audit should be
trained. To make best use of internal audits, they should be designed, executed, and
followed up very much in the same way as expected external audits. The
recommendations for audit preparation, performance, documentation, and follow-up
are written for the audited departments, not for the auditors [8-9].
Internal quality audit is activity to check the implementation of the
management and technical requirement. Internal quality audit is performed by
internal auditors. ISO/IEC 17025 requires that a laboratory shall periodically and in
accordance with a predetermined schedule and procedure conduct internal audits of
its activities to verify that operations continue to comply with the requirements of the
quality system and this standard [10]. Steps to perform a internal quality audit are
define the purpose of the audit, define the scope, determine the audit team resource,
identify the performance standards, develop a technical understanding of the
processes, contact those to be auditor, perform an initial evaluation and develop
written checklist of the data needs.
The advantages and Benefits of Implementing QMS in the University
Another objective of the study was to highlight the main benefits provided by the
implementation of ISO 9001:2000 in academic process [4]. The time from the
beginning of implementation QMS at UII is rather short to fully evaluate the effect of
adopting ISO 9000 approach on the quality of university products. However we
recognize the improvement of university culture in areas:
1. Increased level of managing processes in the university. It is the main asset. In
the past the most of standard situation were solved ad-hoc. QMS defines the
accurate rules.
2. Better set-up of activities inside the university, accurate definition of authority
and responsibility. The process approach enables to define the activities and their
relation inside university with corresponded authority and responsibility in the
simple way
3. Forcing the university to identify and satisfy the actual needs and expectation of
their customers. In some situations in the past the university offers what their
staff recognized important. Actual needs and expectation of their customer could
be different. QMS forces the university to identify and satisfy the actual needs of
their customers.
4. Saving of operating expenses. The proper set-up of activities inside the university
together with accurate definition of authority and responsibility leads to
elimination of wasted effort and it brinks saving of operating expenses
5. Improvement of the educational processes. The identification of actual needs and
expectation of university customers, evaluation of customer satisfaction, better
set-up of activities inside the university leads to improvement of the educational
process.
6. Improvement of competitive ability of university. ISO 9000 registration is a
competitive advantage. It is the evidence the university is properly managed, the
needs of their customers are identified and the environment to satisfy them is
established.
7. Increased proactive behavior of employees. The existence of defined procedures
for problem solving (control of nonconforming product, corrective action, and
Page11from12
preventive action) and tools for independent assessment of any designed process
or activity (internal audit) leads the employees to proactive behavior.
Implementing ISO/IEC 17025 as part of laboratory quality initiatives provides both
laboratory and business benefits such as:
1. Having access to more contracts for testing and/or calibration. Some public and
private organizations only give contracts to accredited laboratories. Accreditation
will also help to get more contracts from organizations that dont mandate
accreditation, but do give preference to accredited laboratories in competitive
situations.
2. Improved national and global reputation and image of the laboratory.
3. Continually improving data quality and laboratory effectiveness.
4. Having a basis for most other quality systems related to laboratories, such as
Good Manufacturing Practices and Good Laboratory Practices.
Conclusions
The general view to be taken of these various guides and standards is that ISO 9001
is the overall standard for quality management systems and ISO 17025 provides
specific guidance on the application of the ISO 9001 principles to laboratories. This
correspondence is becoming increasingly apparent with the development of both
standards, especially as the language and terminology is converging. When seeking
to select or establish an accreditation body for laboratories, the key standard is ISO
17025 which is the basis on which international acceptance of an accreditation body,
and hence its client laboratories, is achieved. The implemented QMS for university
and laboratory brings the benefits both to customers of the university (students,
employers, society, industry and researcher) and to university itself.
References
[1] Anonymous, 2009, Complying with ISO 17025, A practical guidebook for
meeting the requirements of laboratory accreditation schemes based on ISO
17025:2005 or equivalent national standards, United Nations Industrial
Development Organization (UNIDO), Vienna.
[2] Anonymous, 2006, Role of measurement and calibration in the manufacture of
products for the global market, A guide for small and medium-sized enterprises,
Working Paper, United Nations Industrial Development Organization (UNIDO),
Vienna.
[3] Anonymous, 1996, Internal Quality Audit: what they are and how to carry them
out, The National Computing Centre Limited, Oxford House, Manchester.
[4] Hutyra, M., 2012, Implementation of Quality Management System According to
ISO 9001 at VSBTechnical University of Ostrava, Technical University of
Ostrava, Czech Republic.
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