PREFACE

I am pleased to present the project report on "Employment Opportunity for management Student in the Banking Sector before my respected readers. It is a humble attempt from my part to judge consumer behavior for the effectiveness of existing and self designed ad-copy of Spices. This study deals with a number of topics, which will help the reader understand and learn how consumers make consumption decisions regarding Spices. Language of the report is simple and lucid. Attempts have been made to arrange the subject matter in a systematic and well-knit style. Efforts have also been made to deal with all topics precisely and gently. I express thanks to all those prolific teachers and experts of management whose theories and ideas have been incorporated in this project report. Despite of this it is very difficult to be perfect to the core and mistakes do creep in for which I extend my apology and carve the hospitality of the readers to point them out. Their criticism and suggestions for the improvement in future are welcomed.

SHOBHA DUBEY

ACKNOWLEDGEMENT

Preparing a project of this nature is an arduous task and I was fortunate enough to get support from a large number of persons. Iwish to express my deep sense of gratitude to all those who generously helped in successful completion of this report by sharing their invaluable time and knowledge. It is my proud and previledge to express my deep regards to Respected Mr. Anand Tiwari, Head, Faculty Of B.B.A. Department, Govt. Autonomous Girls P.G. College of Excellence Sagar for allowing me to undertake this project. I feel extremely exhilarated to have completed this project under the able and inspiring guidance of Mrs. Shikha Urmil Khan He rendered me all possible help and guidence while reviewing the manuscript in finalising the report. I also extend my deep regards to my teachers, family members, friends and all those whose encouragement has infused courage in me to complete the work successfully.

SHOBHA DUBEY B.B.A. VTH SEM

CERTIFICATE

Date: The project report titled EMPLOYMENT OPPRORTUNITY FOR

MANAGMENT STUDENT IN THE BANKING SECTOR has been prepared by Miss. SHOBHA DUBEY, , under the guidance and supervision of MRS. SHIKHA URMIL KHAN, for the partial fulfillment of the degree of B.B.A.(Hon).

Signature of the Supervisor:

Signature of Head of the Department:

Signature of the examiner

DECLARATION BY THE CANDIDATE

Date:

I declare that the project report titled EMPLOYMENT OPPRORTUNITY FOR MANAGMENT STUDENT IN THE BANKING SECTOR OBC BANK is my own work conducted under the supervision of MRS. SHIKHA URMIL KHAN Department Of Business, Management, Faculty Of B.B.A.

Department, Govt. Autonomous Girls P.G. College of Excellence. To the best of my knowledge the report does not contain any work, which has been submitted for the award of any degree, anywhere.

MISS SHOBHA DUBEY 5TH SEM.

TABLE OF CONTENTS
Preface Acknowledgment Declaration

 Certificate 1. Introduction of OBC Bank Indian Financial System Genesis of OBC Bank 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. History Objective of the Study Function Operational Policies Milestone of OBC Bank Subsidiaries of OBC Bank Share Holding of Bank Management and organizations Future Strategy Research methodology Objective of the Report Training and Placement Opportunities BBA Selection Process of OBC Bank Limitation Conclusion Bibliography Questionnaire

INTRODUCTION OF OBC BANK

Oriental Banks Banking Services have been launched to maximize the customer satisfaction. The Oriental Banks iBanking Services are available to all the customers of bank branches under Centralized Banking Solution (CBS). The authorized customers can view their various accounts Anytime (24*7) and Anywhere. iBanking Services are offered Free of Cost to the Customers and can be availed by any Saving/ Current/ CC/ OD account holders. Only Query based facilities shall be provided to Jointly operated Savings/ Current/ OD/ Company accounts. Transaction facility shall not be provided for such accounts. The iBanking URL is www.obconline.co.in If you are using Oriental Banks iBanking for the first time and you have received both the user-id & password, follow the steps given below for login successfully: Step 1: Logon to the internet and visit the website www.obcindia.co.in and click on the Oriental Banks iBanking Link or visit the website https://www.obconline.co.in. Step 2: Enter your user-id and sign-on Password to authenticate yourself. Step 3: It is mandatory for you to change the passwords (Both Login and Transaction passwords) allotted to you. You need to first type in the Password given in the mailer to do so. Step 4: Enter the new password of your choice and confirm it by retyping it.

Step 5: Click on UPDATE to confirm the change. Message confirming the same will be displayed on the screen. Subsequent password changes can be down using Customise >> Change password option.

Step 6 : You need to browse through various options as per choice & in case of any transaction viz Fund Transfer etc, you need to enter your transaction password to authenticate the transactions. You can now continue using Oriental Banks i Banking - the most comprehensive, safe and easy way to access your account.

OBJECTIVES OF THE STUDY

To know how to face the problem of corporate world.

 To face original market situations and to gain real marketing experience. To enhance the knowledge and skills by working in particular company. To apply the theoretical knowledge in corporate sector. To collect information of other life Insurance Companies. To face the problem of corporate world and tackle them in polite way. To educate the customers about facilities provided by Oriental Bank of commerce To get suspect convinced and convert into Prospect.

INDIAN FINANCIAL SYSTEM

IFSC or Indian Financial System is an alpha-numeric code that uniquely identifies a bank-branch participating in the NEFT system. This is a 11 digit code with the first 4 alphabetic characters representing the bank, and the last 6 characters (usually numeric, but can be alphabetic) representing the branch. The 5th character is 0 (zero). IFSC is used by the NEFT system to route the messages to the destination banks / branches.[1] NEFT is a system that functions across the nation and allows all individuals, firms and corporate to transfer funds, via an electronic medium, from any bank to a individual, firm and corporate holding a bank account in any bank in the country, which is under the scheme. To be a part of the NEFT network the bank has to be NEFT-enabled. NEFT functions in hourly batches, which are from 9am to 7pm on weekdays and 9am to 1 pm on Saturdays. People who dont have any bank account(walk-in customers) can also avail services of the banks under the NEFT scheme, however their money transfers are restricted to Rs 50,000 per transaction and they have to submit complete information about themselves. The NEFT scheme allows one way transfer of money, across the border of India and Nepal which is known as the IndoNepal Remittance Facility Scheme. A person from India can easily transfer funds to any NEFT enabled bank in Nepal, wherein it is not necessary for the other party to have a bank account with a bank in Nepal. The transaction takes place in Nepalese currency (Rupees). However, the limit of such a transaction is Rs. 50,000. WORKING OF NEFT The individual, firm or corporate who intends to begin the process of transferring funds needs to fill in an application form which contains details about the beneficiary (name of the beneficiary, name of the bank in which he holds an account, account number, IFSC, etc) and the amount involved. The originator allows his bank to debit funds from his account and transfer them to the receivers account. Certain banks also provide this service through their ATMs as well as through online transactions. The second step is where the originator banks sends a message to the NEFT Service Centre which is then forwarded to the NEFT

Clearing Centre. The job of the Clearing Centre is to sort the funds according to the destination of the banks and also enters transactions into the books of accounts regarding the amount received by the originator banks and the amount to be remitted to the destination banks. The destination banks then receive the message from the Clearing Centre and forward the credit to the beneficiary customers account. Bank-wise list of IFSCs is available with all the bank-branches participating in NEFT. List of bank-branches participating in NEFT and their IFSCs is available on the website of Reserve Bank of India at All the banks have also been advised to print the IFSC of the branch on cheques issued by branches to their customers. For net banking customers many banks have enabled online search / pop-up of the IFSC of the destination bank branch.

ORIENTAL BANK OF COMMERCE

Oriental Bank of Commerce

Type Industry Founded

Public (BSE: 500315,NSE: ORIENTBANK) Banking Financial services 19 February 1943

Headquarters New Delhi, India Key people Products Nagesh Pydah (Chairman & MD) Investment Banking Consumer Banking Commercial Banking Retail Banking Private Banking Asset Management Pensions Mortgages Credit Cards Rs. 11457.17 Crore (2010)[1] Rs. 1134.68 Crore (2010)[1] Rs. 8237.958 Crore (2010)[1] 15,358 (2010)[1] www.obcindia.co.in

Revenue Net income Total assets Employees Website

Oriental Bank of Commerce (BSE: 500315, NSE: ORIENTBANK) is an India-based bank in Lahore (then a city of British India, and currently in Pakistan), is one of the public sectorbanks in India. The Company operates in four segments: treasury operations, corporate/wholesale banking, retail banking an00d other banking business operations.

HISTORY
Oriental Bank of Commerce made a beginning under its Founding Father, Late Rai Bahadur Lala Sohan Lal, the first Chairman of the Bank. Within four years of coming into existence, the Bank had to face partition. Branches in the newly formed Pakistan had to be closed down and the Registered Office had to be shifted from Lahore to Amritsar. Late lala Karam Chand Thapar, the then Chairman of the Bank, in a unique gesture honoured the commitments made to the depositors from Pakistan and paid every rupee to its departing customers The Bank has witnessed many ups and downs since its establishment. The period of 1970-76 is said to be the most challenging phase in the history of the Bank At one time profit plummeted to Rs.175, that prompted the owner of the bank, the Thapar House, to sell / close the bank. Then employees and leaders of the Bank came forward to rescue the Bank. The owners were moved and had to change their decision of selling the bank and in turn they decided to improve the position of the bank with the active cooperation and support of all the employees. Their efforts bore fruits and performance of the bank improved significantly. This was the turning point in the history of the bank. The bank was nationalized on 15th April, 1980. At that time total working of the bank was Rs.483 crores having 19th position among the 20 nationalised banks. Within a decade the bank turned into one of the most efficient and best performing banks of India. The bank has progressed on several fronts crossing the Business Mix mark of Rs 2 lacs crores as on 31st March 2010 making it the seventh largest Public Sector Bank in India, achievement of 100% CBS, reorienting of

lending strategy through Large & Mid Corporates and establishment of new wings viz., Rural Development and Retail & Priority Sector. The Bank has to its utmost credit lowest staff cost with highest productivity in the Indian banking industry. Chairpersons The Chairpersons (CMD)of the banks were as under: Sl No Name Period
1. 2.

Karam Chand Thapar 1946 to 1961 L. M. Thapar 1961 to 1969 R. P. Oberoi 1973 to 1976 M. K. Vig 1976 to 1983 P. S. Gopalakrishnan1984 to 1988 S. P. Talwar 1988 to 1990 S. K. Soni 1990 to 1996 Dalbir Singh 1996 to 2000 B. D. Narang 2000 to 2005 K. N. Prithviraj 2005 to 2007 Alok Kumar Misra 2007 to 04/08/2009 T. Y. Prabhu 2009 to jan 2011 Nagesh Paidah jan 2011 onwards

3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13.

Overview The bank offers features such as internet banking, phone banking NRI banking etc. However, it does not allow online banking access from outside India. The Bank has launched yet another people's participation in the planning process at grass root level essentially to tackle the maladies of poverty. The Grameen Projects venture aims to alleviate poverty plus identify the reasons responsible for the failure or success.
OBC is already implementing a GRAMEEN PROJECT in Dehradun District (UP) and Hanumangarh District (Rajasthan). Formulated on the pattern of the Bangladesh Grameen Bank, the Scheme has a unique feature of disbursing small loans ranging from Rs. 75 (US $2) onwards. The beneficiaries of the Grameen Project are mostly women.The Bank is engaged in providing training to rural folk in using locally available raw material to produce pickles, jams etc. This has provided self-employment and augmented income levels thus reforming lives of rural folk and encouraging cottage industries in rural areas. OBC launched yet another unique scheme christened 'The Comprehensive Village Development Programme' on the auspicious day of Baisakhi, the 13th of April 1997 at three villages in Punjab namely Rurki Kalan (Distt. Sangrur), Raje Majra (Distt. Ropar) and Khaira Majha (Distt. Jaladhar) and two villages in

Haryana, namely Khunga (Distt. Jind) and Narwal (Distt. Kaithal). The pilot launch was a great success. Emboldened by the success, Bank extended the programme to more villages. At present, it covers 15 villages; 10 in Punjab, 4 in Haryana and 1 in Rajasthan. The programme focuses on providing a comprehensive and integrated package providing rural finance to the villagers with Village Development as its focus, thus contributing towards infrastructural development and augmentation of income for each farmer of the village. The Bank has implemented 14 point action plan for strengthening of credit delivery to women and has designated 5 branches as specialized branches for women entrepreneurs.

FUNCTION
ESTABLISHMENT OF OFFICE OF BANKING OMBUDSMAN APPOINTMENT & TENURE 1. The Reserve Bank may appoint one or more of its officers in the rank of Chief General Manager or General Manager to be known as Banking Ombudsmen to carry out the functions entrusted to them by or under the Scheme. 2. The appointment of Banking Ombudsman under the above Clause may be made for a period not exceeding three years at a time. LOCATION OF OFFICE AND TEMPORARY HEADQUARTERS 1. The office of the Banking Ombudsman shall be located at such places as may be specified by the Reserve Bank. 2. In order to expedite disposal of complaints, the Banking Ombudsman may hold sittings at such places within his area of jurisdiction as may be considered necessary and proper by him in respect of a complaint or reference before him. SECRETARIAT The Reserve Bank shall depute such number of its officers or other staff to the office of the Banking Ombudsman as is considered necessary to function as the secretariat of the Banking Ombudsman.

The cost of the Secretariat shall be borne by the Reserve Bank.

FINANCIAL INSTITUTIONS : Oriental Bank of Commerce Oriental Bank of Commerce was established in Lahore on 19th February 1943, under the leadership of its founding Father Late Rai Bahadur Lala Sohan Lal, the first Chairman of the Bank. After the partition Registered Office of the bank was shifted to Amritsar. The bank is running projects Grameen Projects and 'The Comprehensive Village Development Programme' to provide small loans, self- employment opportunities are provided to rural folks especially women, a comprehensive and integrated package providing rural finance to the villagers with Village Development as its focus. Bank offers services in deposit segment, loans, eZ-Bankingonline education loan, OBC e-shoppe, OBC- net banking, OBC direct trading, etc. and even offers a facility for online railway ticket booking.
By the end of the financial year 31st March 2007, the bank has opened 63 new branches taking the total to 1273 branches besides 94 extension counters. 65 extension counters have been upgraded as branch. Besides this 328 more branches have been brought under Centralized Banking Solution taking CBS branches to 1128 covering 96% of the Banks business. By the end of FY07 142 more ATMs were installed / operationalized taking the total number of ATMs operating to 666.

OPERATION POLICIES
1. PRODUCT & BENEFIT: Flexi Fixed Deposit products offer liquidity in the shape of Savings / Current deposit funds as well as higher returns as are available on fixed deposit funds. Moreover, there is also an element of flexibility as the depositor can meet funds requirement without losing the interest, since transfer of funds to Savings / Current account is made available as an in-built arrangement whenever required by the depositor. In nutshell, the scheme enables a depositor to get returns on his/her funds as a fixed deposit but at the same time retaining the character of liquidity which is available in Savings Banks/Current Account. 2. ELIGIBILITY: The Scheme is made available at all CBS branches and customer will have to fulfil following conditions for its availment:

a) Customer will have to open an operative Account (Savings or Current) under the Scheme (Flexi Fixed Deposit), if not maintaining one already. The Account Opening Form (AOF) shall continue to be the same as required for SB / CA. While obtaining Account Opening Form, the type of account will be marked as "FLEXI FIXED" on the AOF itself. The customer shall not be required to undergo formalities of getting issued separate fixed deposit receipts, whenever the funds are transferred from the Savings bank / Current account under the Auto Sweep.

b) In addition to the Account Opening Form, a Letter of Undertaking (Annexure II) and acknowledgement for Rules & Regulations (Annexure III) for carrying out the request for the fixed component of

Amount and its Periodicity will be obtained from the customer (Proformae enclosed).

c) Resident Indian customers shall be eligible to open accounts under the scheme provided they maintain such account in Savings Bank/Current Account under specific category as detailed in Annexure I.

d) Flexi Fixed Deposit accounts shall be opened either singly or jointly. e) To avail Flexi Fixed Deposit products, Staff, Ex-staff, Pensioners and Senior Citizens will have to maintain accounts under this scheme. However, concession in minimum balance requirement and penalty thereon for not maintaining minimum balance will not be available to these categories.

3.

MINIMUM AMOUNT OF DEPOSIT:

In case of new accounts, the initial deposit, as per the respective category under which the account is proposed to be opened, shall be the pre-requisite. In case of non-maintenance of minimum Average Quarterly Balance (as per Annexure I), penalty as specified against each category of Savings / Current account shall be levied in the account. 4. PERIOD OF DEPOSIT:

A deposit under the scheme shall be accepted for a period of 90 days to five years in flexi saving accounts and for 15 to 45 days in flexi current accounts. By default, it is 90 days in flexi Saving accounts and 15 days in flexi Current accounts. 5. PAYMENT OF INTEREST:

The amount invested in the scheme shall attract rate of interest prescribed by the Bank on domestic Term Deposits from time to time. Simple/ compounded interest shall be booked on quarterly basis but liquidation of interest will be as applicable for the respective scheme. Staff / Ex-Staff and Senior Citizens will be entitled for additional rates in Flexi Fixed Deposits as applicable in Domestic Term Deposits (as applicable to the category of depositor). As per the extant rules, no premature payment penalty is levied if the amount of Single Deposit is up to Rs. 5 lacs. As such the provision of premature penalty shall be applicable on the amount of reverse sweep in case the amount held in Flexi Fixed Deposit (from which reverse sweep is made) is more than Rs. 5 lacs. The remaining balance of the FFD will continue to earn interest as per normal rate till maturity. 6. AUTO SWEEP (SWEEP - IN):

When the balance amount in FFD linked Savings Bank / Current account shall cross over the minimum balance, the excess, in multiple as applicable for different categories as per enclosed Annexure I, will be transferred automatically to Flexi Fixed Deposit account, for the time period as mandated by the depositor at the time of opening of account under the scheme. 7. REVERSE SWEEP (SWEEP OUT):

Through reverse sweep facility, the amount lying in Flexi Fixed Deposit shall be available to the depositor whenever there is a requirement of funds in his / her / their operative account i.e. savings / current account. As such, whenever the depositor issues a cheque or uses ATM card and the available balance in his/her connected Savings/Current Account is not sufficient, Reverse Sweep will automatically withdraw the required amount from Flexi Fixed Deposit account and the remaining amount in FFD will continue to earn

the same rate of interest, as agreed upon in the contract. In such event, the amount from flexi fixed deposit shall be transferred to his / her / their savings / current account by following the LIFO (last in first out) method. However, the funds to be transferred as a reverse sweep to Savings Bank/Current Account will also meet the requirement of maintaining minimum balance. 8. ISSUANCE OF PASS SHEET (STATEMENT) IN LIEU OF DEPOSIT

RECEIPTS: In lieu of the regular Term Deposit Receipt, the Flexi Fixed deposit Pass Sheet shall be made available to the customers maintaining account under the scheme. A well established arrangement is already in place for generation and dispatch of this statement to the customers. COPEC Secunderabad will issue pass sheet to the customers of all the branches of the Bank who maintain account under this flexi deposit scheme. 9. RESTRICTION ON LOAN:

No loan / OD in any shape shall be allowed against deposit held in Flexi Fixed Deposit Scheme. 10. 1.

SB Smart Save modified as follows: Threshold for transfer to Term Deposit from Savings deposit to be 2. Average quarterly balance to be increased to Rs25,000/ 3. RTGS/NEFT to be allowed at 50% concession. 4. Speed Clearing with no charges ( Charges by Clearing House to be collected)

raised from Rs10,000 to Rs 25,000/

5. Free ECS debit and Credit

6. Instant credit of outstation cheques upto Rs25,000. 7. At Par collection of Government Cheques. 8. Free SMS facility 9. Free cheque books 10. Minimum sweep out amount to be raised from Rs 1,000/ to Rs2,000/ 11. Sweep in amount is fixed at Rs.5,000/1. Threshold for transfer to Term Deposit from Savings deposit is Rs 50,000/ 2. Average quarterly balance to be Rs50,000/ 3. Free RTGS/NEFT ( Charges by RBI to be collected). 4. Speed Clearing with no charges ( Charges by Clearing House to be collected) 5. Free ECS debit and Credit 6. Instant credit of outstation cheques upto Rs50,000. 7. At Par collection of Government Cheques. 8. Free Non-cash Transactions under ABB 9. Free SMS facility. 10. Free Cheque books 11. Minimum sweep out amount to be raised from Rs 1,000/ to Rs2,000/ 12. Sweep in amount is fixed at Rs.5,000/1. Threshold for transfer to Term Deposit from Current deposit raised from Rs1,00,000/ to Rs 2,00.000/ 2. Average Quarterly Credit Balance increased to Rs.2,00,000/3. No Charges for Cheque Books 4. Maximum Limit for Cash Transactions-ABB (Receipts & Payments combined) - Rs.1 Lac

Saving Smart Save Gold modified as follows.

Current Account Premium Gold

5. No Charges for Cash Transactions up to Rs.50,000/- Above Rs.50,000/- - Irrespective of location - Rs.0.75 per thousand or part thereof for full amount with a minimum of Rs.25/-

6. Non Cash Transactions - No Charges for transactions up to Rs.2,00,000/7. NEFT/RTGS 50% concession 8. Free SMS facility

MILESTONE OF THE BANK

Commerce Constituted through an Act of Parliament on 11th July. The Bank transacts all kinds of banking business.

1993 - 12,80,000 shares of Rs 10 each already issued & subscribed. 6,00,00,000 shares allotted at a premium of Rs 50 per share to Indian Financial Institutions. 60,00,000 shares at a premium of Rs 50 per share to Mutual Funds. 480,00,000 share at a premium of Rs 50 per share to Indian public. 23,80,000 shares to employees (additional 20,86,200 shares are taken up). 1997 - Two Banks namely Punjab Co-operative Bank Ltd., and Bari Doab Bank Ltd., were amalgamated with the bank under Government of India notification on 7th April. - Ten branches of these two banks which were taken over re-started their operations as Oriental Bank of Commerce branches w.e.f. 8th May. - The correspondent network of the bank consisting of 138 major banks all over the world and 27 NOSTRO Accounts enables the bank to meet the foreign exchange requirements of its clientele. 1998 - The Bank had 841 branches, comprising 247 rural branches, 271 semiurban branches, 220 urban branches and 103 Metropolitan branches. - OBC is also launching credit cards shortly for which it has already tied up with Master-Card. - Oriental Bank of Commerce (OBC) has become the first public sector bank in the country to join hands with Citibank to launch OBC co-branded credit card. The formal agreement to this effect was signed between the two partners on 27th July.

- The launch of OBC card provides us access to Citibanks' world class banking technology and processing expertise which will enable us to provide better value to our customers. - Union Bank of India has launched a new deposit scheme called `Sahaj Jama Yojana'. 1999 - Oriental Bank of Commerce proposes to enter the insurance business in collaboration with Switzerland-based company, Zurich Re. - The bank has set up special branch, asset recovery branch, one each at Delhi and Mumbai and will also open the same in other parts of the country in future. 2000 - Oriental Bank of Commerce decided to set up a life insurance venture with a foreign partner. - Mr. B.D. Narang has taken over as Chairman and Managing Director, of the bank with effect from July 17. - Mr. B.D. Narang has bagged the Indira Gandhi Rajbhasha Award for the year 1999-2000 for the Bank's outstanding achievements in Implementation of Official Language Policy. 2002 -Opens a specialised branch for women entrepreneurs -Slashes interest rates on home loans -Revises deposit rates

-Raises Rs 200 crore Tier-II capital through issue of bonds -Ties up with Corporation Bank to share each other's ATM network 2003 -Cuts domestic term deposit rates -Slashes home loan rates by 0.75-pc -Approves return of Capital held by Central Govt. -Revises interest rates, margins on SSI advances -Unveils electronic bill pay service -Slashes lending rates for Small Scale Industries (SSI) -Joins hands with Infosys Technologies Ltd. and Wipro Ltd. for its Centralised Banking Solution (CBS) -Punjab National Bank (PNB) ties up with Oriental Bank of Commerce (OBC) to share ATMs -Small Industries Development Bank of India (SIDBI) enters into alliance with the Oriental Bank of Commerce (OBC) to jointly work on projects in the field of small-scale, infrastructure and service areas - Shri Vaidya Devendra Triguna has been appointed as non-official Director of the Bank -OBC in alliance with MasterCard has launched OBC PrePaid Card -The company has launched a housing loan package aimed exclusively at the salaried class from government, semi-government, public sector and reputed private sector organisations.

2004 -Oriental Bank of Commerce has informed that Shri Karuna Sagar Principal, Bankers Training College Mumbai has been appointed as a Director of the Bank in place of Shri B.K. Vasdev, Regional Director, Reserve Bank of India, Kanpur w.e.f. January 9, 2004. -New Holland Tractors ties up Oriental Bank of Commerce -Oriental Bank induct Infy, Wipro for implementing IT project - The Government of India on August 13 sanctioned the scheme for amalgamation of the GTB with OCB that came into effect on August 14 2005 - Oriental Bank of Commerce (OBC) has recovered Rs 100 crore of nonperforming asset (NPAs) of the beleagured Global Trust Bank, which was merged into it in July, and hopes to recover another Rs 100-150 crore soon. -Government approves the second public issue of the Delhi-based Oriental Bank of Commerce (OBC). The Rs 2,000-crore issue will bring down government equity in the public sector bank to 51% from 66% currently. - Mr K.N. Prithviraj appointed as the new Chairman and Managing Director, Oriental Bank of Commerce. - Oriental Bank of Commerce in consultation with all the Book Running Lead Managers to the issue, has fixed the issue price at Rs 250 per share. -Oriental Bank of Commerce appoints Ms H A Daruwalla as Chairman and Managing Director upto December 12, 2008 2006

-Oriental Bank of Commerce (OBC) has informed that the Bank has signed the Memorandum of Understanding (MOU) with the IL & FS Investment Securities Ltd, for providing Online / Offline Share Trading facility for its customers. -Oriental Bank of Commerce (OBC) has informed that the Central Govt. has appointed Sh. Kamal Bhushan, Chief Manager, of the Bank as Officer Employee Director on the Board of Directors of the Bank for a period of three years with effect from Nov 23, 2006 or until his successor is nominated or till he ceases to be an officer of the Bank whichever is earlier. -Oriental Bank of Commerce has informed that the Central Govt. has appointed Sh. V Vijayasai Reddy, Chartered Accountants, Chennai, as part time non official Director under Chartered Accountant category on the Board of Directors of the Bank for a period of three years with effect from date of notification (December 14, 2006) and/or until further orders, whichever is earlier. 2007 - Oriental Bank of Commerce has raised its Benchmark Prime Lending Rate (BPLR) by 75 basis points to 12.50 per cent with effect from February 23. - Oriental Bank of Commerce (OBC) has joined hands with Escorts Ltd, a tractor manufacturer, for providing retail tractor finance to farmers. -OBC - Signing of non-binding MOU to set up a Joint Venture Company for Life Insurance Business in India -OBC signs MOU with IDBI Capital Market Services 2008

-Oriental Bank of Commerce (OBC) has appointed Shri. H Rathnakar Hegde, presently General Manager, Vijaya Bank as Executive Director of Oriental Bank Of Commerce. -Oriental Bank of Commerce has announced that the Central Government vide notification dated 10 June 2008 has appointed Sumita Dawra as its nominee director on the board of the bank in place of P Bolina. - Oriental Bank of Commerce (OBC) has inducted Sh. Bharat Bhushan Batra as part-time non-official Directo

SUBSIDIARIES OF BANK
Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited provides life insurance products and services. The company offers unit linked whole life, endowment, pension, child, and limited pay endowment plans, as well as life pure term plans for individuals. It also offers group products, such as group term plans designed to cater to various groups, such as account holders, credit card holders, depositor/creditor groups, social sector groups, affinity groups, and other informal groups; and loan protection plans. The company was incorporated in 2007 and is based in Gurgaon, India. Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited operates

as a subsidiary of CanaraCanara HSBC Oriental Bank of Commerce Life Insurance Company Limited provides life insurance products and services. The company offers unit linked whole life, endowment, pension, child, and limited pay endowment plans, as well as life pure term plans for individuals. It also offers group products, such as group term plans designed to cater to various groups, such as account holders, credit card holders, depositor/creditor groups, social sector groups, affinity groups, and other informal groups; and loan protection plans. The company was incorporated in 2007 and is based in Gurgaon, India. Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited operates as a subsidiary of Canara Bank Ltd.

SHARE HOLDING OF BANK

INVESTOR CENTER Merchant Banking Division Oriental Bank of Commerce is registered with Securities and Exchange Board of India, as Category - 1 Merchant Banker since March 1, 1993. The Merchant Banking Activities are undertaken by its Merchant Banking Division housed in a separate premises at F-14, IVth Floor, Competent House, Connaught Place, New Delhi. The Merchant Banking Division is headed by a Top Executive of the rank of General Manager with a dedicated team of officials having sufficient exposure and experience in this

line. The Bank offers complete range of activities of category - 1 Merchant Banker as under:

Managing of Public Issue of equity and debt. Handling Dividend/ Interest warrant issues of Corporates. Acting as Escrow Collecting Bank of Public Issues. Monitoring Agency work as per SEBI Guidelines. Advisory services for projects. Private placement of securities. Syndication of Rupee Term Loan. Corporate Advisory Services relating to Securities Market e.g. Takeovers, Acquisitions, Disinvestments. The Bank had made Initial Public Offer of 60 million equity shares of

Rs. 10/- each for cash at a premium of Rs. 50/- per share in October 1994. Further, the Bank had made Follow-on Public Offer of 58 million Equity Shares of Rs. 10/- each for cash at a premium of Rs. 240/- per share aggregating Rs. 14500 million in April 2005. As a result, the paid up equity share capital has gone up to Rs. 2505.397 million and the Government of India's stake in the share capital of the Bank has come down to 51.09% from 66.48%.

The Bank has allotted 4,12,21,482 equity shares of Rs.10 each @ Rs.422.11 per share (including premium of Rs.412.11) aggregating to Rs.17400 million on 29th March.2011 to Government of India on preferential basis. As such the Paid up capital of the Bank has increased from 2505.40 million to 2917.61 million raising Govt. of India holding from 51.09% to 58%. The equity shares of the Bank are under compulsory dematerialization and 287.81 Million shares have been dematerialized as on 30th September 2011. The Bank has a large investor base of 1,14,866 shareholders as on 30th September 2011.

Government of India LIC, GIC & subsidiaries Domestic FIs, MFs & Banks FIIs & NRIs Indian Public & Corporate

58.00% 19.24% 8.37% 9.92% 4.47%

The broad shareholding pattern of the Bank as on 30th September 2011 is as under: The Merchant Banking Division deals with all types of shareholders complaints and grievances. M/s.MCS Limited, Delhi has been appointed the Share Transfer Agent of the Bank for the purpose of dealing with the shareholders in various matters viz., updation / change of address, nonreceipt of dividend warrant, share certificate etc. The shareholders may approach directly either this Division or the Share Transfer Agent for all types of services relating to equity shares of the Bank.

MANAGEMENT AND ORGANIZATIONS

Management Profile
. Chairman and Managing Director

Sh.Nagesh Pydah Click here to View Profile Executive Directors

Sh. S.C.Sinha

Sh. V. Kannan

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Ms. Sreya Guha Click here to View Profile

Shri B. Srinivas Click here to View Profile

Sh. K.B.R. Naidu Click here to View Profile

Sh. K. H. Pandey Click here to View Profile

Sh. S. S. Shishodia Click here to View Profile

Sh. K. S. Sreenivasan Click here to View Profile

Sh. Chandraprakash Singh Click here to View Profile

Smt. Abha Chaturvedi Click here to View Profile

Sh. T. Valliappan Click here to View Profile

Sh. P. B. Santhanakrishnan Click here to View Profile

FURTURE STRATEGY
Money today has been reduced to zeros and ones. Most of the worlds money flows from a paycheck to a bank to a store and then, through the stores supply chain, only to be deposited in another businesss account. Without question, electronic money has helped the worlds economy grow and prosper. This digitization has contributed to advances like ATMs, credit cards and online banking. The transformation happening underneath is far more profound. Unprecedented computing power and advanced analytics turn oceans of ones and zeros into insights, in real time. Which means we could have a safer, more transparent and intelligent financial system for a smarter planet. We see many of these changes happening in India today. By embracing Information Technology, banks in India are today servicing customers better and making forays in previously untapped markets like rural areas. Risk reduction, real time application of data and transparency are some of the benefits that the industry is enjoying today. IBM today remotely hosts and manages the entire IT infrastructures of small, co-operative banks like the Madhav Nagarik Sahakari Bank in Rajasthan and the Kurmanchal Bank in

Uttarakhand. This enables the banks to provide services like Internet banking, mobile banking and ATM facilities to semi-urban and rural customers, expanding their reach to the most remote corners of the country. We also see it happening at the level of national governments. The newly integrated information system for the Czech Republic Ministry of Finance, for instance, provides insights to help set monetary policy, and to handle state budget resources and public finance more efficiently. We see it helping multiple interconnected institutions. The Operational Riskdata eXchange Association, a consortium of 52 leading financial institutions, uses data to help improve statistical modeling, accurately quantify risk exposure and address regulatory compliance needs. These changes are exciting, but more are needed. Because the benefits of smarter finance are clear for regulators, bankers, investors, companies and communities, rich and poor around the world, all of whose prosperity depends on a money system that is stable, secure and accessible to all.

RESEARCH METHDOLOGY
ICD Research's Oriental Bank of Commerce - Company Capsule is a crucial resource for industry executives and anyone looking to access key information about Oriental Bank of Commerce ICD Research's Oriental Bank of Commerce - Company Capsule reports utilize a wide range of primary and secondary sources, which are analyzed and presented in a consistent and easily accessible format. ICD Research strictly follows a standardized research methodology to ensure high levels of data quality and these characteristics guarantee a unique report. Scope Identifies crucial company information about Oriental Bank of Commerce along with major products and services for business intelligence requirements. Details locations, subsidiaries, affiliates and joint ventures. Identifies key competitors as well as key employees to assist with key business decisions. Provides annual and interim financial ratios

Reasons to Buy Enhance your understanding of Oriental Bank of Commerce. Increase business/sales activities by understanding your competitors and customers businesses better. Recognize potential partnerships and suppliers. Qualify prospective partners, affiliates or suppliers. Acquire up-to-date company information and an understanding of the companys financial health.

OBJECTIVE OF THE REPORT

1. To promote and develop in India sound and progressive banking principles, practices and conventions and to contribute to the developments of creative banking. 2. To render assistance and to provide various common services to Members and to the banking industry.

To develop and implement new ideas and innovations in banking services, operations and procedures. To organize co-ordination and co-operation on procedural, legal, technical, administrative or professional problems and practices of banks and the banking industry.

3.

To initiate advance planning for introduction of new systems or services in the banking industry.

4.

To collect, classify and circulate statistical and other information on the structure and working of the banking system.

5.

To act as a clearing house for dissemination and exchange of statistical data, information, views and opinions on the systems,

procedures and practices, and organization and methods of banks and on the structure, working and operations of the banking system. 6. To explore, plan, co-ordinate and organize detailed surveys on banking, business, resources, personnel and management development programmes of banks and the banking industry. 7. To pool together talents and resources available with members and to organize exchange of expertise and experiences of members for simplifying forms and procedures, for reducing cost of operations, for increasing efficiency and productivity and for such other common purposes as may be necessary or relevant to banks and the banking industry. 8. To organize exchange of credit information and opinions, export information or information and views on any other aspects of interest to banks or the banking industry. 9. To promote education and knowledge of the law and practice of banking. 10. To issue periodical newsletters, bulletins or magazines and publish books, pamphlets or other literature on matters of interest to members and to the banking industry. 11. To project a good public image of banking as a service industry and develop good public relations. 12. To promote harmonious personnel relations in banking industry and to devise ways and means for involving banking personnel in the endeavours of banks for growth and development of banking and the economy of the country.

To organize, promote and afford facilities for indoor and outdoor games, any form of sports, recreation, sports competitions, events,

cultural activities, social activities, fine arts, social meetings, entertainments and to organize meetings for the above purposes and to provide for purposes by purchasing, acquiring, taking on lease, own, hire or otherwise playing fields, grounds, buildings, pavilions and other facilities.

To give financial assistance to individuals or bodies, from out of its own funds, or by collection from its members, or from any other source, and for the purpose of such collection, to accept grants, donations, etc. in cash or kind from Government, its members, other organizations, members of the public, etc. and to collect subscriptions, membership and other fees and to levy fees or charges for the use of the facilities and to raise funds in any manner to strengthen the financial position of the Association, from time to time, for the purpose of providing education, training and facilities for imparting basic, advance knowledge and techniques in games, sports, cultural activities, social activities, fine arts, etc. and to give donations, technical and other assistance, sports equipments, sports facilities and expert guidance to organizers for this purpose whether its members or not and to conduct, organize, participate or to associate itself in State-Level, Nation, International Tournaments and competitions pertaining to sports, cultural activities, social activities, fine arts, etc., held in or outside India.

To found, establish, develop and finance a separate body for the promotion of objects contained in Clauses n, nn, nnn, and generally, and to register it as a Society and/or Public Trust, or a Company under the provisions or relevant Acts, as the case may be.

13.

To maintain continuous communications with the representatives of bank employees, to conduct talks, discussions, and negotiations with them and to arrive at Settlements.

14.

To provide assistance and guidance to members in interpretation and implementation of Awards, Settlements, etc.

15.

To assist, advise and guide all members and the smaller members in particular on all their needs, difficulties and problems of growth, development and working.

To act as an agent or a representative of a member or members in respect of matters connected with any of their operations working or administration.

16.

To maintain close co-ordination and liaison with Reserve Bank of India, All Financial Institutions, Chambers of Commerce, Organisations of Banking Industry, Management or Educational Institutes, Universities and such other Organisations for realizing the subject and purposes of the Association.

17.

Generally to do all and any other thing that may be necessary or relevant for the realization of the objects and purposes of the Association directly or indirectly.

18.

To carry on publicity for the purpose of educating public opinion with regard to the scope, importance and activities of the banking industry, for creative growth and development.

19.

To do all and such other things as are incidental or conductive to the attainment of any or all of the above objects.

TRAINING AND PLACEMENT OPPORTUNITIES BBA

CAREER PROGRAMS

Career oriented Course Content The most important factor which has been kept in mind while designing all the course content is to make it relevant for the financial services sectors needs. It not only gives you a broad overview of the industries in this sector like banking, insurance, mutual funds, stock markets etc, but also gives in-depth understanding of different functions. As the course content has been developed by experienced industry professionals, it prepares you to readily adapt yourself to the role which you may have to perform. Interactive Teaching Learning Methodology The teaching-learning process used for the programs is totally interactive. Distinctive elements of this methodology are case-studies, role-plays, simulation exercises and collaborative group activities. Apart from the course related teaching, we also train our students in various relevant soft skills.

Experienced faculty The faculty consists of trainers with rich domain experience in different aspects of the financial services industry. Each faculty member is carefully handpicked and undergoes a comprehensive train the trainer program to understand all the intricate elements of our courses. Our focus is not only content, but also superior delivery of the same in the class room to make it an overall enriching experience for all our students. 100% Placement Assistance
Apart from the relations the AIIM team shares with the industry by virtue of having been a part of it, AIIM has association with reputed Banks, Life Insurance companies, Asset Management Companies and reputed Stock Broking houses for placement of successful candidates who fulfil the placement criteria. The placement assistance facility includes grooming & personality development sessions, interviews with Banks, Life Insurers, Asset Management Companies, Stock Broking houses and necessary student counselling. We provide 100% placement assistance to each and every student subject to eligibility criteria.

SELECTION PROCESS OF OBC

The People Bank operates an extremely thorough and efficient selection process to ensure that only the very best candidates are presented to our clients. The process is detailed below and yields candidates with the right fit, so that our clients can suitably execute their strategy in accordance with project timelines.

1) Resumes are obtained from a variety of sources that include our own extensive database, internet job boards, job fairs, employee referrals and direct recruitment. 2) Potential applicants are screened via telephone, in order to confirm their relevant skills, experience and availability. 3) Applicants are interviewed in-person at one of our offices and are required to sign off on their understanding and agreement to client confidentiality, criminal background checks (if considered to be a bona fide occupational requirement), health & safety, ethics, sexual harassment and human rights policies, as a condition of their employment contract with The People Bank. Once complete, the interview process is broken up into 4 separate stages: Stage 1 Interview Our recruiters conduct a chronological review of the applicants education and experience.

Stage 2 Behavioral-Based Assessment The applicant participates in a comprehensive behavioral-based interview to determine their personality type, performance standards, work habits, reliability, integrity and fit.

Stage 3 Knowledge & Skills Assessment

Applicant

participates

in

technical

interview

that

includes

demonstration of previous abilities, to determine the degree of their technical aptitude. We also possess assessment capabilities in both French & Spanish.

Stage

Verification

of

Employment

Requirements

Applicant confirms their understanding and agreement regarding the job location and if it is suitable for them, their available start date,

hours or shifts that are required to work, if they have suitable transportation for the job and the current pay rate being offered.

4) Applicants are given relevant skill-verification tests, to validate the degree of their technical aptitude, i.e. call centre,Windows, MS Office, clerical reading, writing, sorting - ability to follow instructions, manual dexterity and WHMS. 5) References are checked to verify work experience and work performance. 6) Criminal background checks and Government security clearances are performed, where job specifications deem them to be bona fide occupational requirements. 7) We present the contract offer to the candidate for work on a client engagement, who subsequently signs off on their acceptance of the contract terms & conditions. 8) Conduct customized in-house client orientation for new hires if applicable.

LIMITATIONS OF THE STUDY

Shortage of time- The main limitation I come across is shortage of time I have short time to collect data and analyze the problem and come to the solution.

Primary data collected totally dependent on the respondents view - Data collected from respondents is totally their opinion and it may be biased in nature and may not represent the truth.

Since the study is wide in nature and cant be

taken for

consideration- The study is big in nature and data collected is only from Chandigarh and Panchkula people so it cant be taken into consideration for whole OBC BANK and its branches. People were reluctant to join this job, as it doesnt provide any fixed salary. People perceived this profession as a low status profession.

CONCLUSION
The needs of the nation and its people have finally prevailed and privatization of Oriental Bank of Commerce is now a really towards further liberalization of the Indian economy. With the opening up of the Industry after

reforms, private sector operators in collaboration with their overseas partners are likely to bring in a more professional and focused approach. Hence, in this millennium, Oriental Bank of Commerce industry is likely to play an important role in changing the economic landscape of the country. However the success of the Oriental Bank of Commerce industry will primarily depend upon meeting the rising expectations of the consumers who will be the real king in the liberalized Oriental Bank of Commerce market in future.

BIBLIOGRAPHY

BOOKS:1) Marketing Management 2) Marketing Research 3) Marketing Management 4) Marketing Management T. N. Chhabra D.D.Sharma Philip Kotler S.A. Sherlekar.

MAGAZINES:1) 2) WEB:5) www.google.com Annual Report of the Company Journals & Catalogues of the company

QUESTIONNAIRE

NAME AGE

: :

INCOME SEX PHONE NO.

: : :

OCCUPATION :
Q1) Entity of your business a) Sole proprietorship c) Job Q2) Since how long you are in this business? a) Below 10 years c) 20-50 years Q3) Your turnover a) Below 5 lakh c) 10-25 lakh Q4) Have you insured yourself? a) Yes b) No Q5) Which product do you have?

b) Partnership d) Individual b) 10-20 years d) More than 50 b) 5-10 lakh d) more than 25 lakh

a) Traditional Products b) Unit Linked OBC Bank Plans Q6) If traditional then which product do you have? a) Cash Bak b) Save n Protect c) Smart Kid d) any other Q7) If Unit linked then which product do you have? a) Smart Kid b) Life time super c) Life time super pension d) any other Q8) Do you think that your money is growing according to you? a) Yes b) No c) Still waiting for the result d) cant say Q9) Would you suggest any of your family members, friends and relatives to go for OBC Prudential? a) Of Course yes c) Never PLACE:_________________ DATE:__________________ b) Depends on their needs