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With advancement in technology, the world has shrunk into a global village.

In this fast changing economic scenario one often wonders if technical/ job related skills are enough to climb the corporate ladder? Technical/job related skills are a primary requirement in any organization but are not adequate when it comes to climbing up the corporate ladder. The conventional paternalism style of leadership has become obsolete, in that professional managers expect their teams to be proactive and communicate openly. Soft skills are very important in business where one needs to have the ability to convey the idea to the masses in the simplest possible manner. Planning is necessary but implementation is also equally essential, and it takes soft skills to execute any idea as it involves dealing with people directly. Training experts say that there are many soft skills that are required to tackle various situations. Some of them include: 1. Interpersonal skills 4. Business etiquette 2. Team spirit 5. Negotiation skills 3. Social grace

6. Behavioral traits such as attitude, motivation and time management If one already has these skills then it is a time to cheer, but if not then it is about time for one to acquire them. Training in soft skills is relevant in a country like India where the education system does not emphasize on personality development.

In a large business set up where several people with similar technical expertise are in competition with each other for a promotion, it is the overall personality which ultimately plays a vital role for ones growth within the organization. Some inputs from experts on soft skills to self initiate the process would include, asking ones family members or close friends to pin point and analyze ones, best and worst traits. It would be ideal to have at least four or five people to do this exercise. Having done that, one must evaluate the common traits mentioned by all of them to enable you to be aware of your strengths and work towards improvement of your weaknesses. Secondly, it is important to be a part of team activities and a team player. Observe your own behavior in the group and how you relate to others. Build an understanding with your teammates, interact more with them. Take up projects and get involved in some voluntary work. Learn to trust, build comradeship, set common goals, and provide support to colleagues. Some other points would include being optimistic, radiate positivism and spread the infectious optimism. Be self motivating by setting personal goals to reach new highs and keep targets for yourself. Possess a forgiving and benevolent ego. Learn to be humble, accept and learn sincerely from criticism. Communicate effectively: Be clear, tactful, and diplomatic and pace the conversation. Think out of box. Be creative and hone your innovative and creative skills. Look at the Big Picture: Consider all aspects, potential opportunities, threats and contingencies Learn how to multitask and prioritize: How well do you manage your time? Think. Can you do more in life? Or is your day too crammed with activities? Effective time management is very essential in the corporate world. Practice empowerment and delegation, mange time well when multitasking and prioritizing. Introspect on how you react to feedback: In organizations, people skills mostly come into the picture when there is feedback given -- be it for an idea, an executed project or a presentation. You are judged by the way you respond to feedback. Do you get defensive? Do you insist you were right? Do you meekly accept criticism? Remember, people tend to be judged and stereotyped according to their responses. How good are you at critiquing? While responding to feedback is one side of the coin, giving feedback is the other side.Are you aggressive? Pessimistic? Do you believe in constructive criticism? Or prefer to be the yes-man? Live consciously: Any organization is run by people; therefore soft skills are all about how you deal with people and present yourself. Though it may be easier said than done, soft skills can be enhanced simply by being aware of oneself and living consciously. Hold fast to dreams, for if dreams die, life is a broken bird that cannot fly

Ms. PRATIBHA MAITRA (Business Partner, Baroda)

May you have


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Enough happiness to keep you sweet Enough trials to keep you strong Enough sorrows to keep you human Enough hope to keep you happy Enough failures to keep you humble Enough success to keep you eager Enough friends to give you comfort Enough wealth to meet your needs Enough enthusiasm to look forward Enough faith to vanish depression Enough determination to make each day better than yesterday

When one door of happiness closes, another opens; but often we look so long at the closed door that we do not see the one that has been opened for us

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