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Task (1) 2-3 Reference . 4-6 Appendix . 7-23 3. Task (2) .. 24-25 Reference 26-27 Appendix 28-40 4. Task (3) .. 41-42 Reference ... 43-44 Appendix ... 45-57
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The changing of technology and new trend it also influence the employment patterns the worker demand or need for certain new skills. Older worker need time to learn new technologies and new trend of work otherwise they might loss job. William J. Baumol and Edward N. Wolff say that an increase in the technological change can have two profound side effects in the labor market. It can increase the rate of unemployment because firms may not consider it costeffective to retrain some types of workers to keep up with change; these workers may be jobless for long periods of time, with some of them perhaps never working again.
Employment opportunities in a particular area will lead to the change. The high unemployment rates of Malaysia increases by year and not only based in gender, ethnicity, age, graduate students, skill worker and others. For example, new like Malaysia's Unemployment rate may rise to 4.5% by year-end, graduates and jobs in Malaysia do not match, or Bumiputera graduate unemployment and Malaysias world class education system.
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Khairudin, 2010 Graduates and Jobs in Malaysia do Not Match [online] Available at: <http://www.bukisa.com/articles/281148_graduates-and-jobs-in-malaysia-do-notmatch#ixzz1saupMUhT> [Accessed 29 April 2012]
Lopez Greg, 2011 Bumiputera graduate unemployment and Malaysias world class education system [Online] Available at: < http://asiapacific.anu.edu.au/newmandala/2011/02/06/bumiputera-graduateunemployment-and-malaysias-world-class-education/> [Accessed 30 April 2012]
migration.ucdavis.edu, 1995 Malaysia Issues Guidelines on Foreign Workers [Online] Available at: < http://migration.ucdavis.edu/mn/more.php?id=830_0_3_0> [Accessed 1 May 2012]
Suhakam.org.my, 2006 Dropout Rates Male and female [Online] Available at: <http://www.suhakam.org.my/c/document_library/get_file?p_l_id=24206&folderId=30507&na me=DLFE-2116.pdf> [Accessed 2 May 2012]
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swcollege.com, 2002 Do technological advances result in higher unemployment? [Online] Available at: <http://www.swcollege.com/bef/policy_debates/unemployment.html> [Accessed 3 May 2012]
Shuat Mei Ooi, Economic Crisis Malaysia 2009 [Online] Available at: <http://www.internationalconference.com.my/proceeding/icber2010_proceeding/PAPER_156_G lobalFinancial.pdf> [Accessed 4 May 2012]
tutor2u.net, Patterns of employment [Online] Available at: http://tutor2u.net/sociology/work-patterns-of employment.html [Accessed 5 May 2012]
Thomas Tommy, Economic Crisis Malaysia 1997 -98 [Online] Available at: < http://www.cassey.com/crc_thomas.doc> [Accessed 6 May 2012]
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To us, the figure is high and we have never reached this high a figure before INTERNATIONAL TRADE AND INDUSTRY DEPUTY MINISTER DATUK MUKHRIZ TUN MAHATHIR
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Of the total, 29,712 were permanently terminated while 9,020 accepted voluntary separation offers. In addition, 40,662 workers had their pay reduced while 4,112 were temporarily laid off. In his speech earlier, Mukhriz said that although downsizing in the current downturn was not as severe as during the 1997/98 Asian financial crisis when 84,000 Malaysians had lost their jobs, it was still a cause for concern. We need to do something by coming up with creative action to minimize the impact of this current crisis, he said. He said the ministry, through the National Entrepreneurship Institute (Insken), would work together with Job market Sdn Bhd and Basis Holdings Sdn Bhd to provide training for graduates and undergraduates wishing to become entrepreneurs. This programmed is in collaboration with the Malaysian Entrepreneur Development Centre, University Technology Mara and SME Bank. Bernama Mukhriz said participants were required to attend the Entrepreneurships Basic Training before they could obtain loans through the Graduate Entrepreneur Fund handled by SME Bank. The fund provides 90% financing for projects less than RM100, 000 and up to 95% for those above RM100, 000. The amount allowed is between RM20, 000 and RM250, 000. From this year, Insken plans to offer Graduate Entrepreneurship Basic Training programmed based on several business clusters that have the potential to be promoted.
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Graduates And Jobs in Malaysia do Not Match Apr 30th, 2010 by Khairudin
Graduates and Jobs in Malaysia do not match due to some reasons underlying in the market trends, employers and graduates themselves This is a draft of essay Graduates and Jobs in Malaysia do not match. This paper is prepared for the course of BEL311 during study at UiTM Pulau Pinang, Permatang Pauh. 1.Graduates lack personal qualities 1. Staggeringly high unemployment rate of public universities grads; low quality academic achievers pursuing only academic excellence 2. Change of economic structure from manufacturing sector to services sector; requires strong soft skills which grads are lacking. 3. Lacking initiative; doesnt take chances provided by government. 2.Market forces provide strict employment 1. Needs minimum working experience, own transport. 2. Gender-biased recruitment, esp. engineers and labor jobs. 3. Limited availability of job vacancies; not publicly and widely known. 4. Employers requirement arises; degrees have become too common, where Master or PhD holders are preferred. 5. Heavy dependencies on foreign worker. 3.Local universities grads in high competition 1. Market-relevant courses for grads; review curriculum and area for improvement. 2. Competition with foreign students and private colleges. 3. Lack of guidance and exposure; gap exists between education and employment. 4.Family and society trends encourage unemployment. 1. Coming from middle class families, grads become complacent and choosy; expectation is too high. 2. Parents dont contribute assistance to fresh grads. 3. Parents refuse to let the grads do menial jobs. 4. Prefer glamorous jobs; wants communities to look them up. We have thousands of unemployed in the country, yet some sectors of the economy are demanding for workers. Report by government proves that this issue is a worrying trend. For many years, government has put a lot of effort and spent huge resources to solve this problem, and improvement is yet to be seen. This is due to some underlying factors that contribute to this
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Bumiputera graduate unemployment and Malaysias world class education system a recipe for disaster
February 6th, 2011 by Greg Lopez 20 Comments
Graduate unemployment can be a bad thing. But Bumiputera unemployment can be explosive. The rise in Bumiputera graduate unemployment should worry Malaysians. Anil Nettos blog has the following statistics, gleaned from a parliamentary response provided to PKR Member of Parliament, William Leong in 2009: In 2004, there were 4,594 unemployed graduates of whom 163 were Chinese, 207 were Indians and 4,060 were Malays; In 2005, there were 2,413 unemployed graduates of whom 31 were Chinese, 70 were Indians and 2,186 were Malays; In 2006, there were 56,750 unemployed graduates of whom 1,110 were Chinese, 1,346 were Indians and 50,594 were Malays. In 2007, there were 56,322 unemployed graduates of whom 1,348 were Chinese, 1,401 were Indians and 49,075 were Malays. In 2008 (as of June) there were 47,910 unemployed graduates of whom 1,403 Chinese, 4,694 Indians and 41,813 were Malays. This more or less tallied with the 47,733 active graduate registrants on the Malaysian Labour Exchange in June 2008. By March 2009, Najib was talking about 60,000 unemployed graduates. This was more or less in line with the 57,701 graduate registrants on the Exchange in March 2009.
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P. Ramasamy, " Foreign labour: Asset or liability?," The Straits Times (Singapore), November 27, 1995; "Levy hike set to add M$ 215 m to coffers," Business Times, November 7, 1995. Hamisah Hamid, "Higher Levy Reduces Nation's Attractiveness," Business Times, November 2, 1995. Hamisah Hamid, "Employers to Woo Working-Age Mothers," Business Times, October 30, 1995. "Harsher fines for employing illegals," Straits Times (Singapore), October 27, 1995. "Malaysia to Raise Foreign Worker Levy by 100PCT," Reuters, October 27, 1995. "Amnesty call for illegal immigrants in Malaysia's Sabah state ," Deutsche Presse-Agentur, October 12, 1995. "No need for foreign workers to join unions, says minister," The Straits times (Singapore), September 25 1995; Lokman Mansor, "Guidelines on Hiring Foreigners Ready," Business Times, September 22, 1995. "Indonesia to export only skilled workers to Malaysia," The Straits Times (Singapore), September 14, 1995.
Issues and Background An increase in the pace of technological change can have two profound side effects in the labor market. It can increase the rate and the average duration of unemployment. Because firms may not consider it cost-effective to retrain some types of workers to keep up with change, notably the less-educated and older employees, these workers may be jobless for long periods of time, with some of them perhaps never working again. If technological change causes workers to become unemployed more often and for longer periods of time, not only will the level of unemployment increase, but the "natural rate of unemployment," the hypothesized minimum sustainable rate of unemployment, will increase as well. ~William J. Baumol and Edward N. Wolff, "Side Effects of Progress," Public Policy Brief, July 1998 Technology both eliminates jobs and creates jobs. Generally it destroys lower wage, lower productivity jobs, while it creates jobs that are more productive, high-skill and better paid. Historically, the income-generating effects of new technologies have proved more powerful than the labour-displacing effects: technological progress has been accompanied not only by higher output and productivity, but also by higher overall employment. ~OECD Jobs Study, 1994 Technological advances allow society to produce more output from the existing mix of resources. These advances may take the form of less costly methods of producing existing output or may result in the production of new (or substantially improved) commodities (such as DVD players, HDTV, anti-lock braking systems, and similar innovations). Society clearly gains from the production of either more output or more highly valued output. But, how do these technological advances affect employment? Virtually all types of technological change result in increases in the demand for labor in some labor markets and decreases in the demand for labor in other labor markets. The introduction of assembly line production methods and the production of interchangeable parts resulted in a substantial increase in labor productivity. This technological innovation also resulted in an increase in the demand for unskilled workers and a decrease in the demand for skilled artisans. The introduction of automated manufacturing processes, on the other hand, has resulted in a decrease in the demand for unskilled workers and an increase in the demand for quality control technicians and computer programmers. In general, technological change will alter the composition of the demand for labor, raising the demand for some types of labor and reducing the demand for other types of labor. Those who lose jobs as a result of technological change that
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Patterns of employment You need to be aware of the factors that influence a persons chances of employment. These include;
o o o o o o o
Educational qualifications Demand for certain skills Age Ethnicity Social class Gender Employment opportunities in a particular area, etc.
You also need to be aware of the impact of unemployment upon both the individual, and the local community. Individual Loss of status and self-esteem Over time, unemployed people often lose the friends they had at work Local community A high number of job losses tends to have a knock-on effect upon the local economy Can lead to higher levels of crime
The health of unemployed people tends to Can lead to social alienation, particularly be worse than those in employment amongst young people Loss of wealth and income Can result in more environmental poverty
A high number of unemployed people is also damaging to the economy, as labour (one of the four factors of production) stands idle. Since the recession of the early 1980s, the level of unemployment has gradually declined.
Appendix (10)
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This study attempts to define the concept of corporate governance and evaluates its position against the background of the Malaysian legal system and its company law regime. Because corporate governance has assumed a wide posture in recent years and has drawn core principles, traditionally belonging to the subject of company law, into its parameters, this study is limited to two aspects of the decision-making process of companies, that is, how directors borrow large sums of money for their companies, and whether shareholders are kept informed of such borrowings.
Corporate governance issues received a powerful impetus when the Asian financial and economic crisis hit four countries, Indonesia, Thailand, South Korea and Malaysia, with severity in 1997. Different causes have been attributed for the crisis in the four countries. At the same time, there are features common to all of them. In the case of Malaysia, there is unanimous agreement on the role of private debt, principally by companies, and that companies whose shares are listed for trading on the two boards of the Kuala Lumpur Stock Exchange (KLSE) caused distress to the banking system, which triggered the collapse from July 1997. Our study reviews data publicly available around 1997 for a few selected KLSE companies on their borrowing policies and practices, and the disclosures of such borrowings to their shareholders.
Appendix (11)
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Task (2)
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The difference is features. Manufacturing Industries engaged in the production of goods (finished products) that have value in the market place. Manufacturing is more to process final goods that are tangible that can be touch, see and feel. For example, the job features manufacturing sector that consumption and production at different stages. Service Industries include those industries that do not produce goods, but provide certain services. The service being provided is intangible that cannot be touch, see, but only can be feel. For example, job the features service sector that simultaneous production and consumption (co-creation between producer and consumer).
The different range of skills require in the two industries are intricate because different position in service and manufacturing industries will require to different skill to perform the job. For example, both manufacture and service industries are needed experience as their basic skill based without experience manufacture job are difficult to carry on because their skill are form by practice the job not by educated knowledge. As the service industries they obtain experience by practice too but based on educate knowledge and service sector job can be obtain more easily compare to manufacture sector job as the job involved complicated technology involved.
The service industry work needs good communication skills and manufacturing industries. Service industry is the need of communication skills and value-added support as tools in pursuit of customers to buy services and different people have different range of satisfaction is difficult to maintain quality service. Value-added factor is the well-trained labor force, luxurious facilities and equipment. The manufacturing industry will require less communication skills, because they
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For example, if want to obtain a job in wood manufacturing industry under position Executive Director will needed skills like, good social experience, communication skill, maximum 5 year experience and minimum 2 year are require, can be different the type/ quality of wood, include in many ethnics group, conclude the wood, good responsible on job and lastly wood manufacturing industry prefer management level position obtain by male not female. This can prove interview result obtain for manufacturing industry. For service industry if want obtain job as Sales
Manager at JobStreet.com Sdn. Bhd will minimum needed degree level of bachelor holder of Administration and the skill needed are leadership skill, management skill, project management skill and internet savvy.
Manufacture industry are more traditional compare to service industry that is modern. Both industry are bring in new technology but service industry are more success on this area that more and more people want to involved in service industry.
Words: 536
Abilla Pete, 2010 Difference between Manufacturing and Service [Online] Available at :< http://www.shmula.com/lean-difference-between-manufacturing-service/7773/> [Accessed 30 May 2012]
businessdictionary.com, 2012 Definition Manufacturing Sector [Online] Available at: <http://www.businessdictionary.com/definition/manufacturing sector.html#ixzz1w5IsjXg0> [Accessed 28 May 2012]
businessdictionary.com, 2012 Definition Service Sector [Online] Available at: <http://www.businessdictionary.com/definition/service industry.html#ixzz1w5JlJAPZ> [Accessed 29 May 2012]
erppandit.com, 2012 Difference between Service and Manufacturing Industry [Online] Available at :< http://www.erppandit.com/difference-between-service-and-manufacturingindustry.html> [Accessed 31 May 2012]
JobStreet.com Sdn. Bhd, 2012 Job Vacancy [Online] Available at :< http://impact-my.jobstreet.com/jobs/jobs.asp?eid=1612&fil=1&did=449> [Accessed 1 June 2012]
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Reeher Jason, 1999-2012 Service Industry Vs Manufacturing Industry [Online] Available at: < http://www.ehow.com/about_5419144_service-industry-vs-manufacturingindustry.html> [Accessed 1 June 2012]
Press Release Log, 2009 The Major Difference between Service and Manufacturing Industry [Online] Available at :< http://www.prlog.org/10433507-the-major-difference-between-service-andmanufacturing-industry.html> [Accessed 1 June 2012]
wisegeek.com, 2003 2012 What is the Service Industry [Online] Available at :< http://www.wisegeek.com/what-is-the-service-industry.htm> [Accessed 2 June 2012]
wisegeek.com, 2003 2012 What is the Manufacturing Sector [Online] Available at :< http://www.wisegeek.com/what-is-the-manufacturing-industry.htm> [Accessed 3 June 2012]
1. What are the Jobs suitable for a holder of bachelor in Business Administration in your company? -Executive Director 2. If yes what are the Job and job requirement needed to apply the Job? - certificate -experience in this sector more than 5 years -well in English, Bahasa Melayu, Chinese and more -male person -got good social experience -can include in many type of group people easily -got good outfit 3. What are the Job descriptions or responsible for the Job? - Good responsible -can brings good result for every program 4. What are the extra skills needed to perform the Job? (Important) -Before got experience in this industry -can different the type/quality of wood -then can conclude the wood 5. Can be provided any extra information about the Job Vacancy of you company? -job vacancy through newspapers
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Appendix (2)
Company Name: KPJ SIBU SPECIALIST CENTRE Address Company: No 52A-G, Brooke Drive, 96000 Sibu, Sarawak, Malaysia. Contact Number Company: 084-329900
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1. What are the Jobs suitable for a holder of bachelor in Business Administration in your company? - Assistant of General Manager 2. If yes what are the Job and job requirement needed to apply the Job? - Certificate, experience before at medical side 3. What are the Job descriptions or responsible for the Job? -Responsible -able through any program increase quantity of patient choose to seek medical care from KPJ Sibu Special Medical Central (KPJ ssmc) -bring good outcome for the company
4. What are the extra skills needed to perform the Job? (Important) - Experience at this sector -got good social experience 5. Can be provided any extra information about the Job Vacancy of you company? - http://www.ssmc.kpjhealth.com.my/vacancy.php You may try the link above listed all jobs available for KPJ SIBU SPECIALIST CENTRE
Appendix (3)
Company Name: JobStreet.com Sdn. Bhd Address Company: JobStreet.com Sdn Bhd, Wisma JobStreet.com, 27 Lorong Medan Tuanku 1 (Off Jalan Sultan Ismail) 50300 Kuala Lumpur
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1. If I am holder of bachelor in business administration what are the others requirement to apply the position of Marketing Manager? Experience plays a key role for Marketing Manager Position - Experience in managing multiple marketing speciality such as Business to consumer marketing, business to business marketing, macro, events, PR, etc. 2. What are the detail job descriptions? Marketing Manager (Kuala Lumpur - Head Office, Wisma JobStreet.com) Responsibilities: Lead a marketing team to position JobStreet.com as Malaysia's No.1 Job site Lead and manage offline & online/digital marketing initiatives to drive web traffic & generate jobseeker signups Analyze internal and external data spanning research and business information data to formulate strategic marketing plans Oversee & roll out new product launches Oversee & manage task force teams that execute on-ground marketing, PR, social media & other key marketing initiatives Requirements:
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4. What are the others Jobs suitable for a holder of bachelor in business administration in your company? - Human Resources
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Appendix (5)
What is Service Industry?
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Appendix (6) Difference between Manufacturing and Service NGU HOE FEI Page 35
some variation closed set in variety in product manufacturing mainly substantive product benefits
Appendix (7)
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MGT 338 Employability and Entrepreneurship The Major Difference between Service and Manufacturing Industry Manufacturing Industries engaged in the production of goods (finished products) that have value in the marketplace. These industries are further classified into two as Process Industries and Discrete Manufacturing Industries.
PRLog (Press Release) - Dec 01, 2009 The major difference between service and manufacturing industry
Manufacturing Industries engaged in the production of goods (finished products) that have value in the marketplace. (http://www.erppandit.com/difference-between-service-and-manufacturingindustry.html)These industries are further classified into two as Process Industries (Flow production or continuous process production industries) and Discrete Manufacturing Industries.
Service Industries include those industries that do not produce goods, but provide certain services. The peculiarity of these industries is that often the consumption of the service takes place while it is in the generation. Typically, this sector includes hospitality, advertising, banking, insurance, consultancy, logistics, etc.
The significant difference between the various types of industries is observed when we analyze the manufacturing or service environment in which they operate. Elements of the manufacturing environment include external environmental forces, corporate strategy, business unit strategy, other functional strategies (marketing, engineering, finance, etc.), product selection, product/process design, product/process technology and management of competencies.
Ultimately, what matters is the framework in which the overall manufacturing or service strategy is developed and implemented.
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TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra, Tel: +91 22 25827692/+91 22 25828775, e-mail (enquiry): contactus@erppandit.com, e-mail (feedback):feedback@erppandit.com Web site: www.erppandit.com.
1. History
o
The manufacturing industry came to prominence in the United States during the 19th century. Spurred by technological advances that were occurring in Britain in Western Europe, manufacturing industries arose in conjunction with the advent of the steam engine, the extensive mining and use of coal and the building of railroads. Before the Industrial Revolution, America had been an agricultural society; as technology promoted travel and created new, easier ways to make things, manufacturing industries attracted capital (investment) and labor, especially in America's bigger Northern cities. Manufacturing was the dominant industry sector for much of the 20th century. Although service industry jobs have existed for centuries, the prominence of the service industry sector is more recent. Beginning in the mid-1980s, service jobs such as medical, educational, food services and hospitality, pulled even with manufacturing in the total number of jobs by category in the United States. By 1999, however, the service industry employed about twice as many workers as the manufacturing industry.
2. Function
o
Manufacturing jobs, as the name suggests, involve making things. Manufacturing jobs include machinist and craftsman work, laboratory production in chemicals and pharmaceuticals, food processing and electronics and engineering jobs, to name a few. Manufacturing may occur in factories; mass production, one of the drivers of the boom in industrial manufacturing, often incorporates assembly lines with specialized tasks to produce items at the highest possible rate of speed. Service industry jobs, by contrast, have a much broader function. The service industry is defined by the U.S. Department of Labor as including workers as varied as health care employees, educators, restaurant employees, hairstylists and even performers like musicians and actors. Basically, service industry jobs can involve working with things (like fixing appliances, for example) or working with people.
3. Features
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Historically, the manufacturing sector has contained a much higher rate of unionization than the service industry. While during the 1970s more than 29 percent of the U.S. labor force belonged to a union, in the early 2000s that figure had dropped to 13 percent. As the U.S. economy has become more service oriented, less unionization has occurred. Another contrasting feature is the service sector's relative resistance to economic downturns. While the manufacturing industry contracts during a recession, the U.S. Bureau of Labor Statistics has found that some service industries, such as health care and education, are "countercyclical," or may actually increase in number of jobs during a recession, due to increased demand for these services.
4. Trends
o
Other trends help further separate the manufacturing and service sectors. Globalization, or the increase of trade between nations, has weakened the U.S. manufacturing sector in terms of percentage of jobs. Emerging economies, like China and Brazil, that are rapidly becoming more open to trade and investment, have seen increases in their manufacturing sectors as production moves overseas from the United States. Although U.S. service industries are not immune to the same kind of job losses, a more pressing trend concerns wages. Public policy makers fret that the movement away from highly paid, mostly unionized manufacturing jobs will correspond with an increase in low-wage service jobs, especially in food service, personal services and hospitality businesses.
5. Speculation
o
As globalization continues, manufacturing jobs will continue to relocate from the United States to other nations. To avoid becoming a country of low-paid workers, America will need to develop more service jobs that are higher paid and higher skilled, such as in health care, where demand from the aging baby boomer generation will naturally increase the need for services. In addition, jobs programs, whether from the government or via private-public partnerships, will continue to aid displaced manufacturing sector workers transitioning to service industry jobs.
After doing the interview research and article about (The service industry is booming, but is customer service improving?) make decision to involved service industry in marketing field compare manufacturing industry. To reach the goal needed to identify the strengths will help to obtain job percentage higher and weakness will decreases the percentage. Marketing field will need good communication skills to pursuit and build good relationship with customer and superior. Having good communication skill, leadership skill, internet savvy, and project management skill is the weakness being identify. The strengths I have will be now study Business Administration at Inti College in degree program, patient, wailing to learn, hardworking, have passion in this field, loyalty, wailing to study and accept new technology, knowledge, idea, advice and others.
To get the position of Marketing Manager Need to obtain several skill to fulfill job responsible require by employer. The reason of mentioning communication skill, leadership skill, internet savvy, and project management skill is the weakness because experience plays a key role for Marketing Manager Position. But all of the knowledge I know about business come from the learning process in the college, book or newspaper never practice the skill before in real field. For example, idea is a theory or way before practice is nothing. To improve the main weaknesses are communication skill and internet savvy. Communication skill can be improved by attend language class will help on Speaking, writing and Hearing. Before this I already realize the problem and I go to a Cambridge Tutorial School to learn communication skill. I manage to get English Level One Certificate and plan to get Level Two and Level Three Certificate. Internet Savvy now is a popular tool to introduce, promotion, expanded company growth and market share of products. In learning process to get degree mange to learn about HTML, Microsoft
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Words: 538
ameinfo.com, 2004 The Service Industry is booming, but is customer service improving? [Online] Available at :< http://www.ameinfo.com/50899.html> [Accessed 30 May 2012]
mysticmadness.com, 2012 What is Personal Development Plan [Online] Available at :< http://www.mysticmadness.com/what-is-personal-development-plan.html> [Accessed 30 May 2012]
Lorelle Ashley, 1999-2012 How to Writing Personal Development Plan [Online] Available at: <http://www.ehow.com/list_7251274_tips-writing-personal-developmentplan.html> [Accessed 31 May 2012]
Self-Improvement-Mentor.com, 2008-2011 Writing a Personal Development Plan [Online] Available at :< http://www.self-improvement-mentor.com/writing-a-personal-developmentplan.html> [Accessed 1 May 2012]
newinti.edu.my, 2012 Academic Program (Computing & IT) [Online] Available at :< http://newinti.edu.my/main/academic_programmes/computing-it> [Accessed 2 June 2012]
sunway.edu.my, 2012 Academic Program (Bachelor Psychology) [Online] Available at: <http://sunway.edu.my/university/psychology/bachelor> [Accessed 3 June 2012]
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1. If I am holder of bachelor in business administration what are the others requirement to apply the position of Marketing Manager? Experience plays a key role for Marketing Manager Position - Experience in managing multiple marketing speciality such as Business to consumer marketing, business to business marketing, macro, events, PR, etc. 2. What are the detail job descriptions? Marketing Manager (Kuala Lumpur - Head Office, Wisma JobStreet.com) Responsibilities: Lead a marketing team to position JobStreet.com as Malaysia's No.1 Job site Lead and manage offline & online/digital marketing initiatives to drive web traffic & generate jobseeker signups Analyze internal and external data spanning research and business information data to formulate strategic marketing plans Oversee & roll out new product launches
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We all want to expand our strengths and we all want to overcome our weaknesses. A personal development plan does that for you. This kind of plan may not eliminate your weaknesses completely but it does help you to face your greatest fears and make your strengths even stronger. So, personal development plan covers a vast range of subjects like a persons interests, experiences, deficiencies and goals in life. As it evolves around you, you should know yourself better before you start making a plan to build up yourself. What you want to be, what matters to you more and how you want to live your life are important considerations while making the plan. In case of personal development plan professionally, the employers usually seek what skills an employee have and what can be achieved by that employee in the future. There are performance management, performance appraisals to know an employees professional skills and developing them for the betterment of the organization. Every employee goes through training process when first entering the organization to know what areas are his/her strong points and what are not. If you want to get promoted then you will have to work on your deficiencies no matter if your organization helps you with it or not. It is a relief that most organizations have personal development plans for their employees.
You have your managers to help you become a more competent employee but who helps you to become a better person? Well, the answer to this question will vary from person to person. Many of you do not need outside help to make a development plan for yourself. If you are ambitious and have the craving to be successful in this world then you will automatically try to build up yourself as a personal of strong personality with skills and knowledge but not all of us has the motivation or will power to do this all alone. If you are one of them then do not worry that you can not develop yourself because you can! There are many counselors who can help you identifying what you want to do with your life. Family support is another factor which will help you to develop yourself. You can identify your strengths and weaknesses from their opinions and work on them with their help.
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Defining goal is very important for any personal development plan. It is like the end line of a race. Without it your plan becomes unfocused. Goals can be of any kind. You can have individual goals for individual aspects of your life like career; relationships, health or you can have an overall goal and work on aspects that are necessary to achieve that goal. It is better if you first set for smaller goals and then target for the bigger ones. For example, think of a plan to lose weight. You can not lose it overnight but you do it by a process of healthy diet and exercises to lose it eventually. So, first you target to change your diet and lifestyle to avoid gaining weight, then you target how much you want to lose on the first month and then target for more weight lost. Also, you need to maintain your active lifestyle to avoid gaining weight in the future. A personal development plan is somewhat like this. If you want to get promoted then first become efficient in what you do and then start gaining skills in other areas. You should never stop learning because you need to develop yourself step by step and keep on continuing to build up yourself as there is not definite timeline on developing yourself.
It is funny how people blame their surroundings for their failures or weaknesses when they should be giving more attention to themselves. To become successful in life, you need a plan and it should be about you. Make your plan an adventure and do not pressurize yourself. Target for smaller goals in the beginning and then start aiming for bigger ones. To be on top of your social and professional life you need to get out of the average league of people and become an individual with success in life and a continuous personal development plan will help you to be that person. Personal development plan is your lifelong friend to assist you in every way possible.
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Write a personal development plan to help yourself achieve goals, such as getting a promotion at work. Writing a personal development plan can be both overwhelming and therapeutic. By writing about your goals, your skills and the things in life that make you feel fulfilled, you may discover things about yourself that you never knew before. This can be invigorating. Writing a personal development plan requires you to form short-term and long-term goals. By writing down your goals and planning your future, you will become more confident.
1. Before Writing
o
The website Self Improvement Mentor recommends that you should wait to start writing a personal development plan until you are in a "strong state." That means, do not start writing if you are tired, irritated or feeling uninspired. Get yourself into the right mindset for considering how you want to improve your life. You should be thinking positive thoughts. Self Improvement Mentor recommends that you write these positive thoughts down before beginning your personal development plan. Set a Long-Term Goal
Leadership and management development manager Dan McCarthy, writing on the website Great Leadership, recommends you always start your personal development plan with a goal. You should have something you want to develop or pursue, such as a new job, a promotion, writing a novel or climbing Mount Everest. Identify the three most important skills, areas of knowledge or attributes you will need to learn to achieve this goal. Consider the resources you will need to study and any classes you will have to take in order to learn these skills. Plan Short-Term Goals
In addition to selecting a long-term goal, you should also plan out a variety of short-term goals that work as stepping stones to achieve that one significant long-term goal. Understand your reasoning for having those goals. Ethan Beh of Self Improvement Mentor writes that you should ask yourself these five questions before coming up with your goals: "Why do I want to achieve
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Assign a schedule to your goals. Plan what you are going to achieve and when. If you want a promotion, then plan when you would like to receive that promotion. If you need to learn some more skills or acquire another college degree in order to earn that promotion, then sign up for online or night classes and plan out when you'd like to graduate and with what kind of marks. Talk to your boss about your desire for promotion and what skills he'd like for you to develop in order to earn that promotion. Set aside a time every week to work on your personal growth. Review Your Plan
Keep checking in on your personal development plan even after you've finished writing it. Keep it in front of you at all times. Write down reminders so you can always see them and remind yourself of your goals. As you achieve your short-term and long-term goals, check them off a list. Reflect on what you've learned from the experience. Keep Planning
Remember that your personal development plan can never be finished. It is always a work-inprogress that you develop as you evolve, achieve old goals and set new goals.
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Writing a personal development plan is an intricate process and can sometimes be quite a daunting task. Sometimes, it is easy to get stuck writing your personal development plan because of the many aspects involved in it. So take as much time as you need and don't get discouraged when you are crafting your plan. To help you in this process, here are some guidelines and tips on writing a personal development plan. Following these guidelines can help make the journey as comfortable as possible. Pre-Writing First off before you start writing a personal development plan, make sure get into a strong state first. Dont write your personal development plan when you are feeling tired, bored, lazy, uninspired. Before you actually start writing your plan, take a few deep breaths and calm yourself down. Move about a little if you need to get your energy levels flowing. Say to yourself some words of encouragement and make some power moves and gestures to get yourself going. If you prefer, turn on some classical or soft music if you prefer. Make sure that you wont be interrupted. Next think warm, positive thoughts. Tell yourself that you are doing this to improve yourself further and to achieve great success. Motivate yourself by acknowledging you will gain from this and it will bring you a step closer to your dreams. You will only do a good job writing your personal development plan when you are in a calm effective state.
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What area/activity do I generally have success in? And like wise, what do I frequently fail at? What do people normally compliment me for? What do others usually complain about me? What are their gripes about me? What are some of my good habits and bad habits that I know of, or that people mention about? What am I comfortable doing, and what do I feel uncomfortable about? (we are usually weak in the things that we feel uncomfortable about)
Also, look to get feedback from others. Ask them what they observed you are good at and what youre not so good at. Apart from that, look for things that routinely happen in your life that may give you an indication of your strengths/weaknesses. Such as avoiding public speaking, losing your temper, making others feel comfortable around you etc. Just remember, when getting feedback from others, make sure that youre asking the right people. People who know you well enough and that are objective in their observation. After discovering your strengths and weaknesses, prioritize and decide which area you want to focus on. Dont focus on too many at once. Work on only a few simultaneously. 1-3 focus area is a good number. Prioritize by identifying the area which you would need to change the soonest.
2. What do you want instead and why do you want it? This is the next step in writing a personal development plan. After identifying the focus areas, now decide and illustrate what your ultimate objective for each of those focus areas would be. Make it detailed and specific. Make sure it is very ambitious, yet still realistic and within reach.
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3. Short term and long term goals The following step in writing a personal development plan is to set your short-term and long term goals for the identified focus areas. The goals should be measurable, actionable items which can be achieved. Make sure it is not vague. The solution here is to turn the goals, which are usually being goals into an action that you can do. Being to doing. Here is an example ; Develop confidence = Able to make a 30 minute speech in public (or whatever that is challenging for you) Set medium term goals if required as well. Short term goals should be smaller action items that are steps to achieving your long term objective.
4. What do you need to learn/do (action steps) and where can you find resources for it Next identify what is it you need to learn or practice in order to achieve your goals and what & where can you can get the resources for it. Back to the example of developing confidence, here are some examples of identifying action steps and resources; Signing up for a self esteem class
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5. Scheduling & timeline The final step in writing a personal development plan - after identifying all what areas to improve on, your ultimate objective for it and the approach to achieve it, it is time to schedule and set a timeline for it. Take out a calendar or notebook and set time aside for you to work on your personal growth. This time should be scheduled for you to take the action steps identified in step 4. For example; Every Sunday 4pm - 5pm : Reading developing confidence book Every Saturday 4pm 6pm : 1 on 1 coaching session with life coach Then set the deadline for achieving your short and long term goals. Naturally, your schedule & the amount of time and effort you decide to put in every week should be set according your goal deadline.
Post writing A good idea would be to set periodic reviews on your progress. It could be weekly, fortnightly, every 10 days etc. Then you can assess the situation and how effective your approach is and subsequently make adjustments to your personal development plan. Try not to view your personal development plan as a finished product. Rather it is something that is always a work-in-progress and evolving for the better. Final thoughts When writing a personal development plan, break it down into chunks such as the above to make it more manageable and structured. Take your time when writing a personal development plan & have fun in the process!!
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The Middle East's business community is coming to grips with the concept of service, and the opportunities presented by service-based businesses. Market factors such as liberalization and increased competition, coupled with growing populations around the region, mean that services and the concept of customer service are coming under increased scrutiny. In its deliberation around services, the Middle East can look to European market analysis for some compelling trends. In the UK alone, the services industry as a whole accounts for approximately 70 per cent of overall economic output, (CIPS/Reuters purchasing managers' report, 1 June 2004). Worldwide, the services industry is undoubtedly a growth market. In June 2004, Gartner, a leading provider of IT research and analysis, announced that the global IT services market expanded by 6.2 per cent in 2003. But is it really offering an optimum service to its clients? A recent survey "The Effectiveness of S-Business," conducted by the Association for Services Management International (AFSMI), in conjunction with Oracle Corporation, has found that the European services industry is unable to effectively calculate the value its customers add to their business. This is due to a lack of real-time customer intelligence and companywide IT integration. The independent survey by AFSMI, a not-for-profit, educational association for professionals in the technology driven services industry, represents the first in-depth study of the European technical and technology services industry or S-Business. The term 'S-Business' refers to organisations that are services-focused, services measured, and indeed services-driven, regardless of whether they also manufacture and sell products.
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The survey is based on detailed interviews with influential service executives across Europe, of which 70 percent either have decision authority over total service business strategy or provide significant input to strategic issues and decisions. Four areas critical to service success were investigated: strategy, financial, customer-centricity and efficiency/effectiveness. The research found that more than 70 percent of European companies surveyed are unable to determine customer revenue and profitability in real-time. As a result, there is little appreciation within these companies of the value each customer represents to their business and therefore how service and commercial responses should best be directed. Most companies still respond to the customer that shouts loudest, regardless of their value. The inability to identify the truly valuable customer can be seriously detrimental to any business. Businesses could be losing some quiet but highly profitable customers who are walking away in silence and disgust. In order to rectify this problem, companies need to achieve real-time business intelligence through better integration. However, AFSMI researchers found that two thirds of companies are struggling with this 'because most company systems were not designed for integration and certainly were rarely designed to accommodate the information-intense nature of a service business system'. Almost half the companies surveyed (45 per cent) still consider the utilization of information about customer or product performance as poor, suggesting inadequacy of systems or processes or both. Yet the information architecture to provide that business intelligence is already here. More often than not, organizations already have the necessary information on their customers, but do not have the appropriate systems and processes in place to utilize the available data. Business intelligence tools cover data quality, data analysis and information access.
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