HISTORY

Beau Visage Cosmetics store is a business from Barranquilla, it was born from the need to find a single site in the city everything related products for hairdressing and personal care. Its located in one of the busiest areas of Costa Hermosa neighborhood, between streets 20 and 21. Thanks to the tenacity and pushing its young owners started work on a local small business and home implements the service as one of the main contributions to meet the needs of clients. Since then begins a way of hard work, responsible and dedicated to us. Beau Visage has opened two more branches, and it have a great variety of brands and products of the highest quality, respecting the trade policies of our suppliers and delivering to our customers satisfaction when shopping in our points of sales.

VISION We are a marketing company of the best and widest range of cosmetic products, tools and accessories for the promotion and satisfaction needs of field of professionals dedicated to beauty hair, face and body, and the general public, supporting and keeping them updated techniques and latest trends.

MISSION We will be the most recognized from Barranquilla marketing company in the middle of the professionals and the general public, for all our business processes responsible, sustainable, innovative, always keeping the highest quality in the distribution of products for the healthcare, beauty, capillary, face and body.

BUSINESS OBJECTIVES

GENERAL Provide the best and most effective marketing and consulting service to our customers in products, supplies and tools aimed at health care and beauty hair, face and body.

SPECIFIC Being a maintainable company, providing quality service, competitive and responsible, fulfilling commercial terms. Maintain a human resource prepared for the customer care and advice of our company. Provide sufficient means of distribution for quality care to our clients. To have the best range of differentiated products for its variety, quality and prices. CORPORATIVE PRINCIPLES

CUSTOMER SERVICE

It is meeting in an effective, timely and high quality, demand for products and services to our customers. Keeping a permanent contact with them, knowing, advising and respecting the needs that arise in the area of beauty, healthy hair, face and body. RESPECT FOR THE INDIVIDUAL

Beau Visage Cosmetics store is due to the engagement, talent and dedication of our employees with your organization, we promote: Respect and commitment in each of the activities taking place in the company; Respect for the dignity of self and others; We promote diversity and equal opportunities; We provide locational conditions for members of the organization work in optimal conditions of hygiene and safet SOCIAL RESPONSIBILITY We promote our organization to act better and more sustainable relationship with our employees, customers, suppliers and the general community, keeping us at: Promote conditions and job skills to join a management style that motivates staff and their performance in the company. Maintain ethical standards in our business. Promote respect for the environment and good citizenship. Managing compliance with applicable local, national and international bodies that serve to regulate these.

 We support and respect human rights in all relationships that drive the organization.

CARE FOR THE ENVIRONMENT

We promote and incentivize the use of products, technologies and sustainable processes and we try to minimize our impact on the environment.

INNOVATION Since our business, we promote responsible innovation in all aspects of our business as a feature of success.

CONTINUOUS IMPROVEMENT We are committed to establish processes of continuous improvement and standardization of the processes that lead to excellence in our business activity.

JOB OFFER BEAU VISAGE COSMETICS Require advisors to store cosmetics. This person must have experience in sales in stores for at least 6 months with excellent handling of inventories and cash, counting, business advice. This person should have an excellent personal presentation, handling of budgets, good sales rates. Be an efficient person, active, cooperative, responsible and respectful of the rule. FULL-TIME AVAILABILITY. EXPERIENCE PREFERABLY IN COSMETICS. Workplace: Barranquilla. Day: 8 Hours. Days of Availability: Sunday to Sunday, with a day off. GREAT SUBSIDIES.

Interview

Tell me about yourself. What are your strengths/weaknesses? Why are you interested in working for our company? How would you describe the position we have to offer? What aspects of the position are you most / least interested in? What would you like to find in this job that you didn't have in your previous job? How do you think you could develop the position? What would be your strategy to develop the position? What have you got to offer us? Have you received any offers of a job? How do you feel about your future in the profession? Don't you think you have too much experience/you are over-qualified for this job? How long do you think you would stay with us? Do you prefer working alone or with other people as part of a team? Do you have any comments to make, or questions to ask?

THE ACTION PLAN The Commercial Action Plan of Beau Visage cosmetics store has been developed taking into account the purpose and strategic intent in the economic field in the medium term, approved by the Management Committee of Fenalco: Beau Visage is a creative and innovative business that creates employment opportunities in the city of Barranquilla. As well as improving in terms of competitiveness, social cohesion and sustainability. "

Methodology The methodology for preparing this Business Action Plan has structured as follows: 1. A meeting of group dynamics with partners in the warehouse, for reflection and brainstorming, projects, initiatives and actions. 2. The Management Committee of Fenalco approves the Plan of Action. 3. Presentation and dissemination of Business Action Plan. 4. Plan Implementation and Monitoring.

BUSINESS ACTION PLAN Business Action Plan was developed considering the central objective, a clear, compelling, for trade in cosmetics. Through this plan would be achieved. Increase competitiveness and supply of a profitable business. OBJECTIVE AND STRATEGIC Design a communication strategy to promote entrepreneurship and the importance of creativity, innovation and quality as factors of success management. Communicate the importance of developing and implementing processes of production of innovative service (payment systems, Internet sales, home delivery, management of complaints, returns, after-sales.

 Promotion of electronic commerce as an effective tool for marketing and distribution processes. Encourage the creation and development of own brands.