Quality Manual

2009, Cirrus Logic, Inc. Cirrus Logic and Cirrus are trademarks of Cirrus Logic, Inc. All other product names herein may be the trademarks of their respective holders.

1-QUAL-00001 Rev. F

A. Introduction

Approvals: July 13, 2009

Lewis Venters, V.P. Quality and Reliability

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A. Introduction

Table of Contents For Quality Manual

page A2 A4 A5 A6 Approvals Business Process Sequence And Interaction Chart: Quality Management System Processes Chart: QMS Organization Chart: Product Planning and Delivery Quality Management System Scope and Exclusions Quality Policy and Management Objectives Administration Business Process Procedures Management Responsibility Management Review Document Control Records Control Resource Management Annual Plan Capital Equipment Facilities, Communication, Data Processing Human Resources and Training Product Realization Design and Development Market Requirements/ Business Plan Product Development Processes Product Qualification and Readiness Production Planning Processes Configuration, Information, Traceability Contract and Order Entry Administration Business Planning Supplier Planning Logistics Manufacturing Purchasing Supplier Management Measurement, Analysis, and Continual Improvement Customer Satisfaction Internal Audit Product and Process Monitor Nonconformance Control Corrective Action Preventive Action

B1 B2 B3

C1 C2 C5 D1 D2 D4 D5

E1 E3 E7 E11 E15 E18 E19 E20 E22 E23 F1 F2 F4 F7 F9 F12

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A. Introduction

Sequence/ Interactions of Quality Management System Processes

Management
A QMS Scope and Exclusions B Quality Policy & Objectives C Management Responsibility Management Representative Facilitating Quality System QMS Administration D Management Review E Document Control F Records Control G Strategic Technology Roadmap Headcount Needs By Job Grade Department Budgets Annual Planning H Infrastructure Work Environment Facilities I Capital Equipment J Job Qualifications By Job Grade Personnel Qualifications Training Effectiveness Human Resources K Customer Satisfaction L Internal Audit M Product/ Process Monitor N Nonconformance Control O RMA/ FACR Systems Corrective Action P Preventive Action Quality System D K-O Resource Mgmt Product Realization U, Z U Supplier Profiles & Selection Procurement Specifications Acceptance Criteria Critical Materials/ Approved Vendors Supplier Audits Supplier Data Monitors Supplier Rating System Supplier Management V Supplier Scheduling Supplier Purchase Orders Supplier Planning W Purchase Requisitions Customers Purchase Orders Purchasing Accounts Receivable Z Assembly Final Test Tape and Reel SU Finished Goods Pick Order Shipping Suppliers Production & Distribution Wafer Fabrication Probe Inventory Tracking Finished Goods Pick Orders Shipping/ Receiving Carriers Customs Logistics SXU Production Plan Pick Orders Capacity Reliability Testing Test Software Test Hardware T Production Flows Production Standards ABD Table Inputs Product Qualification/ Readiness Forecasts Demand Plan K-P

Planning/ Control
Q Material Review Board (MRD) Customer Waiver Requests Certificates of Compliance Change Action Board (CAB) Product/ Process Change Notice Product End-Of-Life Notice ABD Table Maintenance Qualified Products List Table Product and Lot Identification System Configuration Management Customers R Contract and Order Entry S Bookings U U,O,N Z U

Products
X Market Requirements Y Market Requirements System Architecture Spec Design Verification First Fabrication Validation Qualification

PPDP
Z Characterization

Order Commitments Business Planning

Mgmt Responsibility

Measurement / Improvement

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A. Introduction

QMS Organization Chart

Supplier Interaction Quality System Activities Customer Interaction

Business Units
Marketing Strategic Planning Applications Engineering Publications Engineering Program Management Integrated Circuits Dev Software Development Firmware Development Printed Wiring Board Dev Product/Test Engineering Technology Engineering Computer Aided Design Market Requirements Contracts Product Support Product Specification Product Validation

Wafer Technology Mask Fabrication

Operations
Business Planning Inside Sales Demand Planning Production Planning Inventory Tracking Logistics Configuration Data Manufacturing Operations Supplier Planning - Wafer Fabrication - Assembly/ Test Assembly Engineering Test Operations Quality Quality System Admin Customer Service Quality Engineering Reliability Engineering Central Document Control Device Physics Lab Information Technology (ERP) Facilities Purchase Orders Return Requests Order Commitments Shipments

Distribution Centers Wafer Fabrication Assembly Tape and Reel External Testing Supplier Contracts

Voice of The Customer Failure Analysis Questionnaires Product Qualification

QMS Registration

Reliability Testing Burn-In FA Services

Administration
Temporary Help PWB Suppliers Supplier Orders Sales Human Resources Finance Legal Purchasing Sales

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A. Introduction

Product Planning and Delivery

Wafer Suppliers

Wafers

Assembly/ Test Suppliers Delivery Data

Units

Customers

Purchase Information

Delivery Data

Purchase Information

Sales Information

Delivery Data

Operations Planning and Control Capacity Annual Plan & Authorization

Funding, Resource, and Financial Performance Management Business Administration Demand Annual Plan & Authorization

Strategic And Tactical Planning And Control

Market Reqts Business Plans

Project Schedules Budgets

Market & Customer Research

Product Data & Goals

Roadmap

Product Plans

Design And Development Designs

Marketing Solutions

Customers

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F. Measurement, Analysis, Continual Improvement

Scope and Exclusions

Scope The Cirrus Logic Quality management system applies to the design and development of integrated circuits and related systems, and to the supply of integrated circuits through subcontracted manufacturing, test and delivery. Cirrus Logic Management intends that the business objectives, strategies, tactics, and processes used to realize this scope always satisfy statutory, and regulatory requirements applicable to the product, and the organization's own requirements. Applicable location Cirrus Logic, Inc. 2901 Via Fortuna Austin, Texas 78746 www.cirrus.com Exclusions The Cirrus Logic Quality management system excludes two requirements of ISO 9001:2008 section 7: a) Implementation of post-delivery activities: Cirrus Logic products do not require post-delivery servicing. Software update and release after the delivery of integrated circuits is classified as initial delivery of a new release rather than as a post delivery activity. b) Customer property: At no time is Customer property used by or under the control of Cirrus Logic. These exclusions do not affect ability or responsibility to provide product that meets applicable Customer, statutory and regulatory requirements. 7.5.1 f 4.2.2 a

7.5.4

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F. Measurement, Analysis, Continual Improvement

Quality Policy and Management Objectives

Quality Quality is the degree to which Customer requirements for Cirrus products and services are identified and satisfied. Quality Policy Managements policy for Quality: Satisfy Customers first. Provide competitive solutions for Customers. Comply with Customer and regulatory requirements. Measure and improve continuously. Quality Top management shall ensure that Quality objectives, Objectives including those needed to meet requirements for product, are established at relevant functions and levels within Cirrus. The Quality objectives shall be measurable and consistent with the Quality policy. 4.2.1 a 5.1 b 5.3 a-c

5.4.1

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