Wipro Limited

Results for the Quarter and year ended March 31, 2012
Operating Metrics Pertaining to IT Services Segments
A. IT Services
FY 11-12

Revenue &
OM%

FY
IT Services Revenues ($M)

Q4

5,921.0

FY 10-11

Q3

1,535.6

1,505.5

Q2

Q1

FY

1,472.5

1,407.5

5,220.7

Sequential Growth

13.4%

2.0%

2.2%

4.6%

0.5%

18.9%

Operating Margin%

20.8%

20.7%

20.8%

20.0%

22.0%

22.7%

Practices
Technology Infrastructure Services
Analytics and Information Management
Business Application Services
BPO
Product Engineering & Mobility
ADM

22.0%
6.6%
30.6%
8.7%
8.3%
23.8%

22.6%
6.8%
30.6%
8.2%
8.2%
23.6%

21.7%
6.6%
30.8%
8.5%
8.4%
24.0%

22.1%
6.6%
30.5%
8.8%
8.4%
23.6%

21.7%
6.4%
30.4%
9.3%
8.3%
23.9%

21.3%
5.8%
30.1%
9.7%
8.5%
24.6%

R&D Business
Consulting

12.4%
3.0%

12.0%
2.9%

12.6%
3.0%

12.5%
3.2%

12.5%
3.1%

13.9%
2.9%

15.7%
26.9%
19.2%
10.0%
15.0%
13.2%

14.9%
26.6%
19.1%
10.0%
15.4%
14.0%

15.4%
27.3%
19.0%
10.0%
14.9%
13.4%

15.7%
27.1%
19.0%
9.8%
14.7%
13.7%

16.8%
26.7%
19.7%
10.2%
15.0%
11.6%

17.0%
26.9%
20.5%
10.7%
15.4%
9.5%

52.3%
28.3%
1.2%
9.3%
8.9%

52.1%
27.7%
1.1%
9.6%
9.5%

52.5%
28.2%
1.3%
9.1%
8.9%

51.7%
28.8%
1.3%
9.3%
8.9%

53.0%
28.6%
1.1%
9.0%
8.3%

55.3%
27.1%
1.5%
9.0%
7.1%

Vertical
composition
Geo Comp

Geography
Americas
Europe
Japan
India & Middle East business
APAC and Other Emerging Markets

Guidance

Guidance ($MN)
Guidance restated based on actual currency realized
($MN)
IT Services Revenues ($M)
Customer size distribution (TTM)

Customer Metrics

Verticals
Global Media & Telecom
Finance Solutions
Manufacturing & Hitech
Healthcare, Life Sciences & Services
Retail & Transportation
Energy & Utilities

Customer Relationships

Value added services

composition

B. Services

> $100M

5,921.0

1,520-1.550

1,500-1,530

1,436-1,464

1,394-1,422

1,530-1,560

1,467-1,497

1,423-1,451

1,389-1,417

1,535.6

1,505.5

1,472.5

1,407.5

5,220.7

16
25
75
121
208
292
475

16
25
75
121
208
292
475

14
25
73
121
197
284
462

13
24
70
120
192
267
462

12
24
69
118
195
258
438

12
22
68
117
180
255
429

Revenue from Existing customers %

Number of new customers
Total Number of active customers

98.1%
173
943

96.7%
41
943

97.9%
39
953

98.6%
44
930

99.3%
49
937

98.2%
155
904

Customer Concentration
Top customer
Top 5
Top 10

3.6%
11.3%
19.6%

3.5%
11.5%
20.0%

3.9%
11.8%
19.9%

3.7%
11.6%
20.0%

3.3%
10.9%
19.4%

3.0%
10.9%
19.5%

> $75M
> $50M
> $20M
> $10M
> $5M
> $3M
> $1M

Page 1 of 3

FY 11-12
FY

Employee Metrics

Closing Head Count - IT Services

Utilization (IT Services excl BPO, IFOX and I&ME*)
Gross Utilization
Net Utilization (excl Support)
Net Utilization (Excluding Trainees)
Attrition
IT Services excl BPO and I&ME*
Voluntary TTM
Voluntary Quarterly Annualized
Involuntary Quarterly Annualized
BPO %- Quarterly
BPO % - Post Training
Sales & Support Staff - IT Services (avg)

135,920

FY 10-11

Q4

Q3

Q2

Q1

FY

135,920

136,734

131,730

126,490

122,385

68.3%
75.1%
78.7%

67.4%
74.1%
76.1%

67.1%
73.5%
77.5%

69.3%
76.1%
80.7%

69.7%
76.9%
81.0%

69.9%
77.0%
80.9%

17.5%
17.6%
1.9%
15.4%
9.6%
10,829

17.5%
14.4%
2.5%
15.1%
10.1%
10,829

19.0%
14.2%
1.6%
13.9%
7.7%
10,559

21.1%
18.5%
1.3%
14.1%
8.7%
10,286

22.6%
23.2%
2.0%
15.3%
10.2%
10,333

22.7%
22.3%
1.9%
14.9%
9.6%
9,676

* India & Middle East Business

Volume Movement

Revenue
Mix

Service
delivery

C. IT Services (Excluding Infocrossing, BPO and India & Middle East Business)
Revenue from FPP
Onsite revenue - % of services
Off shore revenue - % of services

45.7%
53.8%
46.2%

45.2%
53.9%
46.1%

45.5%
54.4%
45.6%

45.2%
54.3%
45.7%

47.0%
52.4%
47.6%

45.7%
51.7%
48.3%

Revenue in $MN
Onsite
Offshore

2,389
2,054

624
535

621
521

595
500

548
498

1,997
1,867

Person months available

Onsite
Offshore
Support
Total

207,563
674,248
87,357
969,168

53,423
176,596
22,797
252,816

53,337
176,515
22,148
252,000

52,571
165,543
21,367
239,481

48,232
155,594
21,045
224,871

177,460
593,747
78,251
849,458

Person months billed

Onsite
Offshore
Total

197,185
464,913
662,098

50,752
119,659
170,412

50,670
118,337
169,007

49,942
116,059
166,001

45,820
110,858
156,678

168,587
425,060
593,647

Page 2 of 3

Growth Metrics For Q4 FY 11-12

9.7%

Constant
Currency Seq
%
1.3%

Constant
Currency
YoY %
11.4%

-2.1%
-0.6%
2.4%
2.4%
5.9%
6.8%

-5.6%
9.2%
6.4%
4.4%
8.2%
50.3%

-2.9%
-1.1%
2.4%
1.7%
5.2%
5.1%

-2.8%
10.5%
8.2%
6.7%
10.2%
50.4%

Geography
Americas
Europe
Japan
India & Middle East business
APAC and Other Emerging Markets

1.1%
0.2%
-18.4%
7.6%
10.5%

5.9%
8.3%
-20.5%
15.4%
40.8%

1.0%
0.4%
-16.7%
4.1%
6.2%

6.1%
11.3%
-21.3%
27.7%
36.3%

Practices
Technology Infrastructure Services
Analytics and Information Management
Business Application Services
BPO
Product Engineering & Mobility
ADM
R&D Business
Consulting

6.4%
5.4%
1.3%
-2.0%
-1.5%
0.7%
-2.9%
-1.1%

14.7%
24.9%
13.0%
-8.4%
8.5%
5.1%
1.3%
0.3%

Price Realization
Onsite
Offshore

0.4%
1.4%

2.0%
-0.9%

0.0%
1.1%

2.7%
-0.3%

Seq %

YoY%

IT Services

2.0%

Verticals
Global Media & Telecom
Finance Solutions
Manufacturing & Hitech
Healthcare, Life Sciences & Services
Retail & Transportation
Energy & Utilities

Constant currency revenues for the current quarter is the product of volumes in the current quarter times the average actual exchange rate of previous
quarter

Page 3 of 3