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Six Sigma
Certificate Programs Online
www.VillanovaU.com
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VILLaNOVa UNIVErSITy
Villanova University, a coeducational Roman Catholic institution founded in 1842 by the priests and brothers of the Order of St. Augustine, welcomes students of all faiths. The university consists of five colleges: The College of Liberal Arts and Sciences, The School of Business, The College of Engineering, The College of Nursing and The School of Law. It is the oldest and largest Catholic university in the commonwealth of Pennsylvania. U.S. News & World Report has ranked Villanova as the #1 Regional University in the North for nearly two decades. Villanova offers a variety of online certificate programs in todays most in-demand disciplines: Project Management, Six Sigma and Lean, Contract Management, IS Security, Business Analysis, Software Testing, IT Service Management/ITIL, Business Intelligence, Human Resources, ROI Methodology, Leadership, and Finance and Accounting for the Non-Financial Manager. The university also offers an online graduate program the Master of Science in Human Resource Development.
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Six Sigma is a management philosophy that has transformed organizations, helping them become more effective and efficient.
George Eckes, Villanova Online Faculty Member, Former GE Consultant and Best-Selling Author
DISTINgUISh yOUrSELf wITh grEEN bELT, LEaN SENSEI, LEaN bLaCk bELT aND LEaN maSTEr bLaCk bELT CErTIfICaTIONS ONLINE frOm VILLaNOVa UNIVErSITy!
Now you can earn industry-recognized certifications through the worldwide leader in Six Sigma online education Villanova University! You can enjoy instant recognition, credibility and respect for your new credentials, which are the only Six Sigma certifications offered online. Plus youll get immediate pass/fail results after the exam. Earning your Green Belt, Lean Sensei, Lean Black Belt and Lean Master Black Belt certifications can validate your commitment to quality, increase your earning potential and give you a competitive advantage in the workplace. No other credential does a better job of showing employers that your contributions can significantly impact the bottom line. According to an iSixSigma article entitled What Is Six Sigma? (accessed September 2010), professionals with Black Belt certification save companies approximately $230,000 per project and can complete four to six projects per year. Thats more than $1 million in potential annual savings per Black Belt! Certification from Villanova University can also help you: Earn prestige and recognition from colleagues Become part of a community of certified professionals Gain greater confidence Be entrusted with greater responsibility
UNParaLLELED fEaTUrES
Virtual classroom provides two-way voice over IP with instant messaging and shared whiteboard features Professor-led classes through online streaming video Lectures also available on CD-ROM and as downloadable MP3 and MP4 files Chat rooms and discussion boards for rich, real-time interaction with professors and students alike Ability to study anytime, anywhere No required login times 24/7 access Multimedia access not a book-in-a-box, go-it-alone program
Take Your Career Higher With an Advanced Master Certificate in Lean Six Sigma!
Build upon the expertise youve developed as a Black Belt and earn prestigious, careerbuilding Lean Master Black Belt certification. Expand your Lean Six Sigma proficiency across your entire operation, leading other Black Belts with your superior knowledge and skills. You can achieve all this and more by completing Villanovas Advanced Master Certificate in Lean Six Sigma.
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Use proven Six Sigma problem-solving methods and statistical tools Discover processes for collecting and analyzing data Learn to lead and execute process-level improvement projects Lower costs to provide products and services Improve customer satisfaction Increase productivity from fewer resources Lead and coach quality improvement initiatives
General Emphasis
Not only did I learn a lot but I started a job last week courtesy of this program. I am the new production planner and quality trainer for Service Wire Co. My boss told me that the Villanova program is what really put me above the other candidates!
Darrell Ashworth, Service Wire Co., Huntington, West Virginia
ChOOSE ThE SPECIaLIzED SIx SIgma maSTEr CErTIfICaTE ThaTS rIghT fOr yOU!
Villanova University does more than simply teach you the principles of Six Sigma. Our experts show you how to apply powerful practices in your specific business environment. Whatever program you choose, you can quickly benefit from customized examples and case studies carefully designed to maximize your success.
Additional IT Benefits
Improve software quality Lower cycle time Reduce defects in products and services Increase customer satisfaction Improve systems reliability and performance
bECOmE ThE maSTEr amONg bLaCk bELTS EarN aN aDVaNCED maSTEr CErTIfICaTE!
Once youve mastered Six Sigma and demonstrated your ability to implement the methodology, discover how to expand your influence and organizational impact by earning both an Advanced Master Certificate in Lean Six Sigma and Lean Master Black Belt certification. These in-demand credentials can empower you with the skills and techniques to manage, mentor and inspire all Six Sigma Black Belts in your organization.
In addition to enabling Black Belts to achieve Lean Six Sigma Master Black Belt certification, this program examines business processes from a holistic perspective, empowering you to implement Six Sigma strategies that will create a positive impact across your entire enterprise. Featuring the Lean Six Sigma Master Black Belt course, the comprehensive program helps you develop skills that are essential to building your career as an in-house coach on Six Sigma. Earning your advanced master certificate and Lean Six Sigma Master Black Belt certification demonstrates your expertise, proficiency and superior knowledge, and can boost your professional value to any organization.
Program Benefits
Choose Two Electives: Strategic Organizational Leadership Finance and Accounting for the Non-Financial Manager Essentials of Project Management Project Management for IS/IT Maximizing Team Effectiveness Maximizing IS/IT Team Effectiveness Essentials of Business Analysis Essentials of Commercial Contract Management Essentials of Government Contract Management Mastering Business Skills Essentials of IS Security Essentials of Software Testing Achieve Lean Master Black Belt certification Learn proven leadership and management skills Take a holistic approach to your companys Lean Six Sigma efforts Gain knowledge of advanced statistical tools to optimize enterprise efficiency
aDVaNCED maSTEr CErTIfICaTE IN LEaN SIx SIgma aND LEaN maSTEr bLaCk bELT CErTIfICaTION
bEgIN yOUr maSTEr CErTIfICaTE PrOgram by SELECTINg a SIx SIgma COUrSE NOw wITh SPECIaLIzaTIONS! Six Sigma Green Belt Six Sigma Green Belt Healthcare Six Sigma Green Belt Financial Services Six Sigma Green Belt Information Technology
Featuring specialized content for professionals in key business settings, these four courses are for individuals with little or no prior experience with Six Sigma methodologies. Theyre an ideal way to learn to understand, interpret and use the core concepts of Six Sigma to make better business decisions. Each course is taught by Villanova Universitys superior online faculty, which includes seasoned experts in a variety of industries. In addition to the topics listed below, each course spotlights case studies and examples from healthcare, financial services, information technology and other fields. Managers responsible for top line growth will gain skills to implement cost reductions and improved organizational capability and capacity. There are no prerequisites. What Youll Learn: The Origins and History of Six Sigma DMAIC Methodology Overview Data Collection Plans The Project Scope of a Team Determining Customer Requirements Process Mapping and SIPOC Calculating the Baseline Sigma Types of Data Root Cause Analysis Hypothesis Testing Measures of Central Tendency Measures of Dispersion Control Charts (X-bar & R, XmR) Attribute Charts Process Capability FMEA Design of Experiments Prioritization Matrix Affinity Diagram Activity Network Diagram Process Decision Program Chart Interrelationship Diagram Tree Diagram Matrix Diagram Failure Modes & Effects Analysis Determining Project Solutions House of Quality Team Dynamics Diagram
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COmPLETE ThE PrOgram wITh ThESE rEQUIrED COUrSES Lean Six Sigma
This eight-week certificate course helps managers and professionals gain valuable skills that can be used immediately to analyze performance. Lean is a vital part of todays business environment. The dimension of Lean Six Sigma attacks inefficiencies wastes caused by defects, non value-added flow of information or materials, data storage, stacks of inventory, overproduction, and extra processing. Lean Six Sigma techniques can help professionals lead successfully in both service and manufacturing industries. There are no prerequisites. What Youll Learn: The Project Charter Lean is Not Only for Manufacturing Value Add and Waste Waste Walks Spaghetti Diagrams Project Management Projects Initiation, Planning, Execution, Controlling, Closing Visualizing and Improving the Process Value Stream Mapping Kaizen Events 5-S Lean Accounting Theory of Constraints Barriers to Implementation Lean Projects Lean Tools Planning and Deployment for Lean Implementation Quality Function Deployment SMED Cellular Flow Pull Systems POKA-YOKE Organization Assessment TRIZ Prominent Figures of Lean Hoshin Planning Total Productive Maintenance DMAIC Methodology Overview Determining Customers and Their Needs Process Mapping and SIPOC 7M Tools International Diagrams Quick Response Manufacturing
bEgIN yOUr aDVaNCED maSTEr CErTIfICaTE wITh ThIS rEQUIrED COUrSE* Lean Six Sigma Master Black Belt
This 12-week course a foundational part of the Advanced Master Certificate in Lean Six Sigma program can take you to the pinnacle of Six Sigma expertise. Through case studies, a course project and expert instruction, you can master the skills needed to motivate, manage and mentor Black Belt leaders. The course is an ideal way to increase cost savings and improve performance, drive crucial organizational change and implement an enterprise-wide approach to Lean Six Sigma. What Youll Learn: Leadership Calculating the Cost of Poor Quality Project Identification and Prioritization Change Management Leadership Skills Organizational Structures for Deployment of Six Sigma Competitive Intelligence and Industry Benchmarks Transitioning Goals/Objectives Into Actionable Projects Overcoming Organizational Resistance Design for Six Sigma Pilot Testing New Products/Services Advanced FMEA DFSS Overview of DMADV and DMADOV DMADV Define Phase DMADV Measure Phase DMADV Analyze Phase DMADV Design Phase DMADV Verify Phase Optimizing Process Efficiency Applied Value Stream Mapping Kaizen Applied TRIZ Advanced Identification of Capacity Constraints Analyze Force Field Analysis Multivariate Control Charts GAP Analysis Statistical Normality Tests Control Charting Continuous Data Advanced Interpretation of Control Charts Developing a Process Control Plan Advanced Inferential Statistics Hypothesis Testing for Proportions Multiple Regression Review of Other Advanced Distributions Confidence Intervals and Point Interval Estimates Mann-Whitney Test Moods Median Test Design of Experiments Design of Experiments Setup KPIV and KPOV Selecting the Optimal Design Design of Experiments Strategy Screening Designs Fold-Over Design Response Surface Methods Mixture Designs Nested Designs and Difficult to Change Variables Attribute Gage Study and Kappa Statistic Sampling Strategies Use of Replication to Estimate Error DOEs with Two or More Response Variables Developing Optimal Project Metrics Minitab Application** Minitab Statistics Minitab Control Charts for Variables and Attributes Minitab Quality Tools Minitab Graphs Minitab Project Application Training, Coaching and Development Resource Allocation Managing Black Belts Decision Making Solutions Evaluating Alternatives Employee Empowerment and Motivation Techniques Rewards and Recognition Customers and Suppliers House of Quality Customer Retention and Loyalty Negotiation Techniques And More
* See chart on page 6 for electives ** Minitab software not required for course
Gary Ball
Mr. Ball is a Lean manufacturing training and implementation professional who developed his expertise in Lean methodologies working with the Kaizen Institute of America. He has 10 years of experience leading training sessions and facilitating kaizen events for small and large manufacturing and service companies.
Dan Feliciano, BA
A Certified Six Sigma Black Belt, Mr. Feliciano has led strategic performance improvement initiatives yielding millions of dollars in benefits for organizations including GE Anti-Submarine Warfare Systems, Virginia Power and Aetna. He earned a BA in Production/ Operations Management from Virginia Commonwealth University.
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Christina A. Stevenson, PT
Ms. Stevenson is the Corporate Data Quality Manager for the University of Maryland Medical System, where she consults with system hospitals to identify areas for improvement in quality. A licensed physical therapist, she earned her Masters degree in Physical Therapy from the University of Maryland.
Karen J. Weed, BA
A Certified Six Sigma Black Belt, Ms. Weed is the Upstream Marketing Manager at GE Healthcare/IDX Systems Corporation, where she manages the upfront work associated with describing, scoping and defining success criteria for product introduction projects. The recipient of Black Belt certifications from General Electric and the American Society for Quality, she earned a BA in Psychology from Johnson State College.
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CErTIfICaTE PrOgram TUITION Master Certificates and Advanced Master Certificate in Six Sigma
The University Alliance (UA) facilitates the promotion and online delivery of associates, bachelors and masters degrees as well as professional certificate programs from the nations leading traditional universities and institutions. Powered by UAs technology and support services, its university partners have surpassed 450,000 online enrollments making UA the largest facilitator of e-learning in the country. University partners include Villanova University, the University of Notre Dames Mendoza College of Business, Michigan State University, Tulane Universitys Freeman School of Business, the University of San Francisco, the University of Vermont, Florida Institute of Technology, The University of Scranton, Jacksonville University and Dominican University. One simple call connects you to a broad range of benefits. You will be assigned a program representative who serves as your contact for nonacademic issues answering questions about financing options, helping you to enroll in the next class and more. Technical support personnel are available 24 hours a day and other professionals are also easily accessible every step of the way. Take all three courses and receive your Master Certificate in Six Sigma. Or choose a Six Sigma program that focuses on healthcare, financial services or information technology. Then learn to manage Black Belts by earning your Advanced Master Certificate in Lean Six Sigma.
Six Sigma
Six Six Six Six Sigma Sigma Sigma Sigma Green Green Green Green Belt Belt Healthcare Belt Financial Services Belt Information Technology
Lean Six Sigma Lean Six Sigma Black Belt Lean Six Sigma Master Black Belt Master Certificate in Six Sigma* Advanced Master Certificate in Lean Six Sigma*
* $945 savings on all three courses
Continuing Education Units (CEUs): Earn 4.5 CEUs for Six Sigma Green Belt courses, 5.0 CEUs for Lean Six Sigma, 9.0 CEUs for Lean Six Sigma Black Belt and 7.5 CEUs for Lean Six Sigma Master Black Belt. Professional Development Units (PDUs): Earn 45 PDUs for Six Sigma Green Belt programs, 50 PDUs for Lean Six Sigma, 90 PDUs for Lean Six Sigma Black Belt and 75 PDUs for Lean Six Sigma Master Black Belt. ACE Credit Recommendations: The American Council on Education (ACE) recommends two undergraduate credit hours for each of the Six Sigma Green Belt courses, three credit hours for Lean Six Sigma, and six credit hours for Lean Six Sigma Black Belt and Lean Six Sigma Master Black Belt.
whaT TyPES Of aSSISTaNCE aND ExCLUSIVE SaVINgS arE aVaILabLE? Tuition Assistance
Your tuition cost may be covered by your companys tuition assistance program and may also be tax deductible. Consult your HR department and your tax advisor for more information.
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a DIVErSE NETwOrk
Join the growing number of companies nationwide who have experienced the University Alliance difference: All Childrens Hospital Ashley Furniture Booz Allen Hamilton BP CACI Ciena Cigna Coca-Cola Enterprises CompuCom EdLink Farmers Insurance FedEx Express General Dynamics Hallmark Health System Hewlett-Packard Highmark Independence Blue Cross Johnson & Johnson KPMG Lockheed Martin McAfee Memorial Health North Shore Long Island Jewish Health System Pitney Bowes Primavera Systems Ryder Smith & Nephew State Farm U.S. Dept. of Defense U.S. Dept. of Homeland Security U.S. Dept. of Labor U.S. Military Verizon Wireless Wyeth Pharmaceuticals Xerox
800-280-9895 corp@VillanovaU.com
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800-280-9895 corp@VillanovaU.com
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