Consumer Information Resources Checklist

The Higher Education Act of 1965, as amended, includes reporting and disclosure requirements for schools participating in Title IV programs. Providing consumer information and making it readily accessible allows students and parents to make informed decisions about postsecondary education. The U.S. Department of Education requires schools to provide information on a number of subjects, including financial aid, completion and graduation rates, campus safety, loan counseling and drug and alcohol abuse prevention.

Dissemination
34 CFR 668.41. Information Required to Be Disclosed Under the Higher Education Act of 1965: Suggestions for Dissemination.

Consumer information may be provided in a variety of methods, with some information required to be disclosed to individuals while other information must be reported to an outside entity. In some cases, disclosure and reporting requirements overlap. A disclosure requirement, or notice, is information that an institution must make available to designated individuals (for example, current and prospective students or school employees). Most disclosures must be made at least annually. Some disclosure requirements may be met simply by posting information on a schools website, while others require one-to-one notification through U.S. mail, campus mail or email. When one-to-one notifications are required, and the information is posted to a website, the disclosure must:
u

Provide a brief summary of the information required to be disclosed. Include the exact Web address where information may be found. Explain that the recipient is entitled to a paper copy and how a paper copy may be obtained.

Reporting requirements state that information must be submitted to the Department or other agencies. Some reports may be made through existing databases or online reporting tools, such as the Integrated Postsecondary Education Data System or the National Student Loan Data System.

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Compliance
HEA Sec. 487(c)(3)(B). 34 CFR 668.71-74. 2011-2012 Federal Student Aid Handbook, Vol. 2, Ch. 6.

Schools must comply with the consumer information disclosure and reporting requirements, and must provide accurate information in the notices. Failure to provide accurate information may result in fines and/or the limitation, suspension or termination of participation in the Title IV aid programs. Furthermore, [for] any school that fails to comply with the consumer information requirements, the Department may impose civil fines of up to $27,500 for each violation. (2011-2012 FSA Handbook, p. 2-104). The following checklist identifies Title IV, HEA citations and other resources that schools should review when ensuring appropriate consumer information disclosure and reporting requirements are being followed.

Disclaimer
The checklist provided herein is for general information purposes only and should only be used as a guide. The information provided in the checklist should not be relied upon as the sole source of information relating to its content. No warranty, either express or implied, is made with respect to the information contained herein. USA Funds is not responsible for any loss, inconvenience, damage (whether special or consequential) or claims arising out of the use of the information contained in this checklist.

2012 United Student Aid Funds, Inc. All rights reserved.

Consumer Information Checklist

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Financial Aid Information

General Requirements Who Receives Information How it is Disseminated Disclosure/Reporting Deadline Need-based and non-need-based federal, state, local, institutional and private financial aid programs available to students. How students apply for aid. How eligibility is determined and maintained. How recipients are selected. How award amounts are determined. Student rights and responsibilities as an aid recipient. How the school distributes aid and the frequency of disbursements. Satisfactory academic progress standards, retaining academic eligibility and regaining such eligibility. Loan terms, sample repayment schedules and repayment obligations. Information collected during exit counseling. Terms and conditions of employment requirements as part of a financial aid award. How enrolling in a study abroad program approved for credit is considered the same as enrolling at the home institution for aid purposes. HEA Sec. 485(a)(1). 34 CFR 668.41(a)-(d). Enrolled and prospective students. Mailings, publications or electronic means. Must be readily available to prospective students and updated notices to enrolled students annually. 34 CFR 668.42(a)(1)-(4). 34 CFR 668.42(b). 34 CFR 668.42(b). 34 CFR 668.42(b). 34 CFR 668.42(b). 34 CFR 668.42(c). 34 CFR 668.42(c)(3). 34 CFR 668.42(c)(2). 34 CFR 668.42(c)(4). 34 CFR 668.42(c)(6). 34 CFR 668.42(c)(5).

34 CFR 668.43(a)(9).

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Consumer Information Checklist Student Diversity Who Receives Information How it is Disseminated Disclosure/Reporting Deadline Percentage of full-time students disaggregated by the following categories:
u u u

Requirement Resources HEA Sec. 485(a)(1). 34 CFR 668.41(a)-(d). Enrolled and prospective students. Mailings, publications or electronic means. Must be readily available.

Responsible Oces

Revision Date

Gender, male or female. Pell Grant recipients. Self-identified as a member of a major racial or ethnic group.

HEA Sec. 485(a)(1)(Q).

Drug Conviction Eligibility Who Receives Information How it is Disseminated Disclosure/Reporting Deadline Potential loss of Title IV aid eligibility due to conviction of the possession and/or sale of illegal drugs. Loan Counseling Who Receives Information How it is Disseminated Disclosure/Reporting Deadline Direct Loan Counseling.

HEA Sec. 485(k). Enrolled and prospective students. Mailings, publications or electronic means. Must be readily available. HEA Sec. 485(k). HEA Sec. 485(a) and (l). 34 CFR 668.41(a)-(d). Enrolled and prospective students. Mailings, publications or electronic means. Must be readily available. 34 CFR 685.304. 2011-2012 FSA Handbook, Vol. 2, Ch. 6. 34 CFR 674.16(a). 34 CFR 674.42(b). 2011-2012 FSA Handbook, Vol. 6, Ch. 3. 2011-2012 FSA Handbook, Vol. 6, Ch. 6. 34 CFR 686.32. 2011-2012 FSA Handbook, Vol. 2, Ch. 6. 4

Perkins Loan Counseling.

TEACH Grant Counseling.

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Consumer Information Checklist

Requirement Resources HEA Sec. 153(a)(2)(A). 34 CFR 668.41(a)-(d). 2011-2012 FSA Handbook, Vol. 2, Ch. 6. Enrolled and prospective students. Mailings, publications or electronic means. Must be readily available. 34 CFR 601.10(d)(1). 34 CFR 601.10(d)(1). 34 CFR 601.10(d)(1). 34 CFR 601.10(a)(2). 34 CFR 601.11.(b)(1). 34 CFR 601.11(b). 34 CFR 601.11(b). 34 CFR 601.10(a)(1). 34 CFR 601.10(a)(2). 34 CFR 601.11(d).

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Revision Date

Private Loan Disclosures Who Receives Information How it is Disseminated Disclosure/Reporting Deadline How and why a preferred lender list was created. Benefits the preferred lender list has for borrowers. Any aliations among the lenders on the preferred lender list. Information detailed in the Truth in Lending Act (Section 128(e)(1)). Availability of Title IV aid. How Title IV aid programs may be more favorable than a private loan. Maximum amount of Title IV aid available to students. Information detailed in the Truth in Lending Act (Section 128(e)(11)). Model disclosure form (when available from ED). If requested for completion of a self-certification form:
u u u

Cost of attendance. Amount of estimated financial aid. Dierence between the COA and EFA, if applicable.

34 CFR 601.11(d).

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Consumer Information Checklist

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Institutional Information
General Requirements HEA Sec. 485(a) and (h). 34 CFR 668.41(a)-(d). 2011-2012 FSA Handbook, Vol. 2, Ch. 6. 2011-2012 FSA Handbook, Vol. 5, Ch. 2. Enrolled and prospective students. Mailings, publications or electronic means. Must be readily available.

Who Receives Information How it is Disseminated Disclosure/Reporting Deadline

Degree programs, training and other education oered, along with any 34 CFR 668.43(a)(5). planned improvements to the academic programs. The names of accrediting or licensing agencies that certify, approve or license the school and its programs. If requested:
u u

Documentation of the licensing must be provided to students. Contact information for such agencies made available for filing complaints.

34 CFR 668.43(a)(6). 34 CFR 668.43(b).

Any instructional, lab or other physical facilities associated with the academic programs. Any services or facilities available to students with disabilities, including intellectual disabilities. A list of faculty and instructional personnel. Cost of attending the school:
u u u u u

34 CFR 668.43(a)(5). 34 CFR 668.43(a)(7). 34 CFR 668.43(a)(5).

Tuition and fees charged for full-time and part-time students. Estimated cost of books and supplies. Estimated cost of room and board. Estimated cost of transportation. All other costs of the program. 34 CFR 668.43(a)(1).

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Consumer Information Checklist

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Institutional Information (cont)

Policies and procedures for:
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Withdrawing from the institution, including: Oces designated to receive ocial notice of a students intent to withdraw. School refund policies. Requirements for returning Title IV funds. An estimate of the amount of funds a student will retain, and will be responsible for repaying, after withdrawing.

34 CFR 668.43(a)(2)-(4).

Copyright infringement, including any sanctions which students may face. Transfer credit policies, including a list of any schools with which it has an articulation agreement. Verification documentation requirements and deadlines: For selected applicants. Leaves of absence. Vaccinations.

34 CFR 668.43(a)(10). 34 CFR 668.43(a)(11). 34 CFR 668.53(b). 34 CFR 668.22(d)(3). HEA Sec. 485(a)(1)(V).

Written Arrangement disclosures:

u u u

What portion of the program is not being oered at that institution. Where the other institutions or organizations are located. How the courses will be oered and any additional costs associated with the written arrangement. 34 CFR 668.43(a)(12).

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Consumer Information Checklist

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Completion and Graduation Rates

General Requirements HEA Sec. 485(a). 34 CFR 668.41(a)-(d). 2011-2012 FSA Handbook, Vol. 2, Ch. 6. 2011-2012 FSA Handbook, Vol. 2, Ch. 8. Enrolled and prospective students. ED. Students: Notification through mailings, publications or electronic means. ED: Report through IPEDS. Annually by July 1. 34 CFR 668.45(a)(1).

Who Receives Information How it is Disseminated Disclosure/Reporting Deadline Completion and graduation rates for any first-time, full-time undergraduate students pursuing a certificate or degree at the institution. Transfer-out rates if schools mission includes providing substantial preparation for its students to enroll in another eligible school. Retention rate. Job placement rate, if calculated by the school. Types of employment obtained by degree or certificate recipients. Graduate or professional studies pursued by graduates of a four-year degree program. Reported to IPEDS and disclosed to student, upon request:
u u

34 CFR 668.45(a)(2). HEA Sec. 485(a)(1)(U). 34 CFR 668.41(d)(5). HEA Sec. 485(a)(1)(R). HEA Sec. 485(a)(1)(S).

Retention rate. Job placement rate, if calculated by the school: Gainful Employment regulations may require disclosure of placement rates for certain programs. 34 CFR 668.41(d).

u u

Types of employment obtained by degree or certificate recipients. Graduate or professional studies pursued by graduates of a four-year degree program.

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Consumer Information Checklist

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Security Policies and Crime Statistics

General Requirements HEA Sec. 485(f ). 34 CFR 668.41(a)-(c) and (e). 2011-2012 FSA Handbook, Vol. 2, Ch. 6. 2011-2012 FSA Handbook, Vol. 2, Ch. 8. Required separately for each campus location and must be provided on a one-to-one basis to:
u

Who Receives Information

Enrolled and prospective students. Current and prospective employees. ED.

u u

How it is Disseminated Disclosure/Reporting Deadline Annual Security Report A statement of the schools policies and procedures on:
u

Students: Notification through mailings, publications or electronic means. Employees: Notification through mailings, publications or electronic means. ED: Report via https://surveys.ope.ed.gov/security/. Annually by October 1. 34 CFR 668.41(e). 34 CFR 668.46(b)(2). 34 CFR 668.46(b)(3). 34 CFR 668.46(b)(4). 34 CFR 668.46(b)(7). 34 CFR 668.46(b)(8)-(9). 34 CFR 668.46(b)(11). 34 CFR 668.46(g). 34 CFR 668.46(h). 34 CFR 668.46(b)(5). 34 CFR 668.46(b)(6). 34 CFR 668.46(b)(10). 34 CFR 668.46(b)(11). 9

Reporting crimes and other emergencies on campus. Maintaining facility safety, including campus housing. Campus law enforcement authority and cooperation with local and state law enforcement agencies. Monitoring and recording illegal activity at o-campus locations of student organizations. Possession, use and sale of alcohol and illegal drugs. Sex oenses. Emergency response and evacuation. Missing student notification.

A description of programs discussing:

u

Campus security procedures for students and employees. Crime prevention. Drug abuse and prevention. Sex abuse prevention.

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Consumer Information Checklist Crime Statistics Crimes should be reported by the year and location where the oense occurred. Schools must provide a geographical breakdown, such as a map, based on the following locations:
u

Requirement Resources 34 CFR 668.41 (e). 34 CFR 668.46(f )-(g).

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On-campus, disaggregated by residential facilities and nonresidential buildings. Non-campus building or property. Public property.

34 CFR 668.46(c)(2) and (4).

u u

A crime designated as a hate crime must be reported based on the type of prejudice. The applicable categories are the victims actual or perceived:
u u u u u u

Race. Gender. Religion. Sexual orientation. Ethnicity. Disability. 34 CFR 668.46(c)(3).

Timely Warning and Emergency Notification When a crime included in the reporting statistics occurs and represents 34 CFR 668.46(e). a significant threat to students and employees.

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Consumer Information Checklist

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Employee Availability
General Requirements Who Receives Information How it is Disseminated Disclosure/Reporting Deadline Names and contact information for school employees who can provide consumer information about:
u u u u

HEA Sec. 485(c). 34 CFR 668.41(a)-(c) and (e). Enrolled and prospective students. Mailings, publications or electronic means. Must be readily available.

Financial aid programs. The institution. Completion rates. Campus safety.

34 CFR 668.43(a)(8). 34 CFR 668.44.

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Consumer Information Checklist

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Athletics Reporting
HEA Sec. 485(e) and (g). General Requirements 34 CFR 668.41(a)-(c) and (g). Required for schools that both provide financial aid programs and have 2011-2012 FSA Handbook, Vol. 2, Ch. 6. intercollegiate athletic teams. 2011-2012 FSA Handbook, Vol. 2, Ch. 8. Who Receives Information How it is Disseminated Disclosure/Reporting Deadline Full-time undergraduate students attending the institution by gender. A listing of all teams, and for each team:
u u

Upon request from: Enrolled and prospective students and the public. Students: Notification through mailings, publications or electronic means. Public: Notification through mailings, publications or electronic means. ED: via http://surveys.ope.ed.gov/athletics. Annually on a school-determined date. 34 CFR 668.47(c)(1).

Number of participants on the day of the first scheduled contest. Number of participants who also participated on another varsity team, and the number of teams on which they participated. Total operating expenses for the team. Similar teams, such as swimming and diving, may combine expenses: Only required by gender if combining expenses between male and female teams. 34 CFR 668.47(c)(2).

Head coaches, indicating whether assigned to team on a full-time or part-time basis. Assistant coaches, indicating whether assigned to team on a full-time or part-time basis. Unduplicated head count of students participating in at least one varsity team. 34 CFR 668.47(c)(3).

Revenues attributable to:

u u u u

All athletic teams. Football. Basketball. All athletic teams, except football and basketball. 34 CFR 668.47(c)(4).

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Consumer Information Checklist

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Athletics Reporting (cont)

Expenses incurred by:
u u u u

All athletic teams. Football. Basketball. All athletic teams, except football and basketball. 34 CFR 668.47(c)(6). 34 CFR 668.47(c)(7). 34 CFR 668.47(c)(8). 34 CFR 668.47(c)(5).

Total amount of money spent on athletically related student aid, including waivers. Ratio of athletically related aid awarded. Total amount of recruiting expenses. Average annual institutional salary of non-volunteer head coaches on:
u u u

All athletic teams. A per-person basis. A per-full-time-equivalent basis.

34 CFR 668.47(c)(9).

Average annual institutional salary of non-volunteer assistant coaches on:

u u u

All athletic teams. A per-person basis. A per-full-time-equivalent basis.

34 CFR 668.47(c)(10).

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Consumer Information Checklist

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Athletics Reporting (cont)

Completion and Graduation Rates HEA Sec. 485(e). 34 CFR 668.41(a)-(c) and (f ). Enrolled and prospective students. The public. ED. Students: Notification through mailings, publications or electronic means. ED: Reported through IPEDS. Annually by July 1.

Who Receives Information

How it is Disseminated Disclosure/Reporting Deadline Requirement similar to attendance, graduation and completion rates for all students, but must also be disaggregated by race and gender through the following categories:
u

Students that attended the school during the previous year: Total for all students. Total for students who received athletically related aid, by sport.

Completion, graduation and transfer-out rates, using the same criteria outlined in 34 CFR 668.45: For all students. For students who receive athletically related aid, by sport.

34 CFR 668.48(a)(1).

Average completion, graduation and transfer-out rates, using the same criteria outlined in 34 CFR 668.45(a): For all students. For students who receive athletically related aid, by sport.

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Consumer Information Checklist

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Fire Safety and Statistics

General Requirements Who Receives Information How it is Disseminated Disclosure/Reporting Deadline Annual fire safety report that contains:
u u

HEA Sec. 485(i). 34 CFR 668.41(a)-(c) and (e). Enrolled and prospective students. Current and prospective employees. Mailings, publications or electronic means. Annually by October 1.

Campus fire safety practices and standards of the school. A description of the fire safety system at each on-campus housing facility and evacuation procedures. The number of fire drills conducted, if any. Fire education and safety information that was provided to students and employees. School policies on electrical appliances, smoking and open flames.

u u

34 CFR 668.49(b).

The report also must contain statistics for the last three years on fires in on-campus housing facilities:
u u u

The number of fires that occurred. The cause of each fire. The number of people who received treatment for fire-related injuries. The number of deaths related to a fire. The value of property damage caused by a fire. 34 CFR 668.49(c)

u u

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Consumer Information Checklist

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Family Education Rights and Privacy Act

General Requirements Who Receives Information How it is Disseminated Disclosure/Reporting Deadline Schools should annually notify students and families of their rights regarding the students educational records, including:
u

HEA Sec. 485(a). 34 CFR 668.41(a)-(d). 2011-2012 FSA Handbook, Vol. 2, Ch. 7. Eligible students or parents covered under FERPA regulations. Mailings, publications or electronic means. Annually on a school-determined date.

Inspecting, reviewing and amending educational records and the procedures for doing each of those actions. Consenting to disclosure of personally identifiable information. Filing a complaint with ED for FERPA violations. Who constitutes a school ocial with a legitimate educational interest that may review educational records. Categories of information the school designates as directory information. 34 CFR 99.7.

u u u

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Consumer Information Checklist

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Gainful Employment
General Requirements Disclosure Requirements Who Receives Information How it is Disseminated Disclosure/Reporting Deadline Schools required to provide on each programs website:
u

34 CFR 668.41(a)-(c). Federal Register Vol. 76, No. 148.

Enrolled and prospective students. ED. Students: Notification through publications or electronic means. ED: Report through NSLDS. Annually or within 30 days of receipt of updated information.

The recognized occupation students will be prepared to enter upon program completion. On-time graduation rate for students who complete the program. Cost for a student to complete the program in the normal timeframe (not the academic year cost). Job placement rates: If calculated by the institution, disclosed at the program level. Median loan debt incurred for students who completed the program, disaggregated by: Title IV loans. Private education loans and institutional financing plans. 34 CFR 668.6(b)(1).

u u

By July 1, 2012, the disclosures must include:

u u u

Final loan repayment rate. Final discretionary income debt-to-earnings ratio. Final annual earnings debt-to-earnings ratio.

34 CFR 668.7(g)(6).

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Consumer Information Checklist Reporting Requirements Who Receives Information How it is Disseminated Disclosure/Reporting Deadline Submit information to allow ED to analyze the outcomes of gainful employment programs. ED.

Requirement Resources

Responsible Oces

Revision Date

Report through NSLDS. No earlier than September 30, but no later than a date published in the Federal Register. 34 CFR 668.6(a).

Net Price Calculator

HEA Sec. 132(h). 34 CFR 668.41(a)-(c). P.L. 110-315. GEN-08-12. 2011-2012 FSA Handbook, Vol. 2, Ch. 6. Enrolled and prospective students. The public. Published on the schools website. Oct. 29, 2011, updated annually on a school-determined date. HEA Sec. 132(h). 34 CFR 668.41(a)-(c). P.L. 110-315. GEN-08-12. 2011-2012 FSA Handbook, Vol. 2, Ch. 6.

General Requirements

Who Receives Information How it is Disseminated Disclosure/Reporting Deadline Calculate net price by osetting the cost by the average amount of need-based and merit-based grant assistance awarded to first-time, full-time students:
u

An eligible institution that does not enroll first-time students on a full-time basis, such as a graduate school, is exempt from this requirement.

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Consumer Information Checklist

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Textbook Information
General Requirements HEA Sec. 133. 34 CFR 668.41(a)-(c). GEN-08-12. 2011-2012 FSA Handbook, Vol. 2, Ch. 6. Enrolled and prospective students. The public. Upon request: The bookstore. Published on the schools course schedule website and written course schedule. Annually on a school-determined date.

Who Receives Information How it is Disseminated Disclosure/Reporting Deadline Information about required textbooks and course materials, including:
u u

International Standard Book Number. Price: May indicate To Be Determined if price not available.

Encouraged to disseminate to students information about institutional programs that would help students save money on textbooks, such as HEA Sec. 133. rental, textbook exchange or buy-back programs. 34 CFR 668.41(a)-(c). GEN-08-12. If requested by the bookstore: 2011-2012 FSA Handbook, Vol. 2, Ch. 6. u The schools course schedule for the upcoming academic period.
u

Information to provide on the Internet course schedule for each course: Required and recommended textbooks and supplemental material. Number of students enrolled in the course. Maximum enrollment for the course.

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Consumer Information Checklist

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Consumer Information on College Navigator Website

General Requirements Who Receives Information How it is Disseminated Disclosure/Reporting Deadline Report requested data to ED for publication on the College Navigator Website. Schools must provide a link to the website: http://nces.ed.gov/collegenavigator. HEA Sec. 132. 2011-2012 FSA Handbook, Vol. 2, Ch. 6. ED. The public. Published on the schools website. Annually. HEA Sec. 132. 2011-2012 FSA Handbook, Vol. 2, Ch. 6.

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References, Resources and Websites

Federal Legislation or Regulations
Higher Education Act of 1965, as amended
www.nchelp.org/?page=e0041.

34 CFR Title IV Federal Student Aid Regulations

Electronic code of federal regulations. http://ecfr.gpoaccess.gov/cgi/t/text/text-idx?sid=7a987d9af3df54c27f23ce3fe52a4b09&c=ecfr&tpl=/ecfrbrowse/Title34/34tab_02.tpl.

Integrated Regulations
www.nchelp.org/?page=e0053.

U. S. Department of Education
Dear Colleague Letters
www.ifap.ed.gov/ifap/byYear.jsp?type=dpcletters.

Electronic Announcements
www.ifap.ed.gov/ifap/byYear.jsp?type=eannouncements.

2011-2012 Federal Student Aid Handbook

www.ifap.ed.gov/ifap/byAwardYear.jsp?type=fsahandbook&awardyear=2011-2012.

2012-2013 Federal Student Aid Handbook

Application and Verification Guide. www.ifap.ed.gov/ifap/byAwardYear.jsp?type=fsahandbook&awardyear=2012-2013.

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