Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Todays IT Challenges
R&D Community
Corporate Web Presence Employee Self Service Portal
Business Impact
Islands of information and applications Slow responsiveness to business and user needs Costly custom development and maintenance
Customer Pains
Content Management Search
Risk of non-compliance with regulations Risk from improperly retaining content Retaining records for business continuity
Document Management
Records Management
ECM
Imaging
Webmasters are a content bottleneck Multiple site types increase mgmt. costs Brand assets are improperly used
Search Challenges
Balancing the demands of people and IT manageability
People
I want an easy way to connect with the right information, when and where I need it.
IT Manageability
How do I demonstrate value to our business?
Customer Challenges
Searches per Day Professional Workers Structured Task Workers Average hours a week spent searching Annual cost of inability to find information
*per 1,000 knowledge workers
Sources Verus - Windows Live Enterprise Search, Dec 2006; IDC - Content Technologies Study, 20042005; Forrester - The Forrester Wave: Enterprise Search Platforms, Q2 2006 (38335), June 13, 2006
The Business Collaboration Platform for the Enterprise and the Internet
Content Management
Case Study
Discover
Manage
with metadata based navigation in client and server with location based view definitions the best content with Ratings the latest version with Unique Document IDs repositories with ties to Office Client New/Open/Save
with Metadata based content organizer with Multi-stage retention policies with Location/Folder based policies
Key Scenarios
Tight collection of documents A sales proposal that includes documents (proposal), spreadsheets (quotation), and presentations Heterogeneous file types not usually assembled Compound documents A user manual that is an assembled roll-up of separate sections
Shared Metadata Customized welcome page Default documents added Version capture Workflows Portability (download/upload/send to record center)
SharePoint Content
User-centric
Intuitive interaction with content through Office Fast discovery using content metadata and tagging Rapid creation and publishing of web content
Pervasive records management and legal holds Enterprise-wide taxonomies and folksonomies Cross-farm policies and rules for all content types
Management Efficiency
Metadata and tagging managed by same services Less storage and bandwidth for Office & binary content Interoperability framework to link legacy repositories
Search
SharePoint Search
Improved relevance based on usage and history Rich results-navigators for shorter search time Support for 400+ content types and 85 languages
Knowledge Amplification
Phonetic and multi-lingual for global relevance Social connections driven by interests and expertise Secure access to content, whether internal or external
Enterprise Deployment
Improved scale to meet any demand volume Deployment-specific tuning for best results Search-driven applications to enrich platform
The Business Collaboration Platform for the Enterprise and the Internet
Tagging, Tag Cloud, Ratings Social Bookmarking Blogs and Wikis My Sites Activity Feeds Profiles and Expertise Org Browser
PerformancePoint Services Excel Services Chart Web Part Visio Services Web Analytics SQL Server Integration PowerPivot Social Relevance Phonetic Search Navigation FAST Integration Enhanced Pipeline
Enterprise Content Types Metadata and Navigation Document Sets Multi-stage Disposition Audio and Video Content Types Remote Blob Storage List Enhancements
SharePoint Communities
Informal Knowledge
Promote sharing with easy social authoring Easily navigate resources with pervasive tagging Find better answers faster via user feedback Connecting users through enhanced profiles Staying up-to-date using news feeds and alerts Make expertise discovery easy across the enterprise
Social Connections
Participation Anywhere
Work with peers whether online or offline Collaborate on the go through the mobile UI Enrich existing applications with social context
SharePoint Insights
Data interaction
Advanced analysis with Excel Services Richer data visualization and easy sharing Incorporation of LOB data in data analysis
Decision Making
Powerful Self-Service capabilities and visualizations Compelling dashboards to drive business results Rich reports with access to millions of rows
Organizational Effectiveness
Drive accountability and alignment with scorecards Identify issues and opportunities with real-time access Improved API for richer extensibility and development
SharePoint Composites
User-Driven Solutions
Enhanced toolset for end-user solutions Process automation and data validation with Forms Visio services integration for data visualization
Data Connectivity
Business Connectivity Services for LOB data exchange LOB data in Outlook, Word & Workspace without code SharePoint data exposed through web services & APIs
Solution Deployment
Sandboxed Solutions for self-service and fast installation Platform stability with resource quota-management Standards support for integration and accessibility
Consolidate Collaboration Solutions A cross-capability platform for higher productivity and ROI
Business Intelligence
Enterprise Search
Cost-Effective Training
Optimize your deployment across scenarios On-premise and hosted solutions with SharePoint Online
On-Premise
Hosted Service
Rapid scalability
Internet
Intranet
Extranet
Demo
Forrester Comments
ROI. Based on the customer interviews, Forrester constructed a TEI framework for a composite organization and the associated ROI analysis illustrating the financial impact areas. As seen in Table 1, the risk-adjusted ROI for the composite company not including any productivity benefits (see pages 21 to 24) is 108%, with a breakeven point (payback period) of fewer than 12 months after deployment. Benefits. Quantified benefits accruing to the composite organization, which reflect the experience and the expectations of the companies interviewed for the study, amount to approximately $3.1 million (risk-adjusted, present value [PV]) over a three-year period. These financial benefits include cost savings related to avoiding replacement or upgrades to the company document management system and its portal platform. Costs. The costs for the upgrade to SharePoint 2010 sum to almost $1.5 million (riskadjusted, PV) over the first three years. These costs include implementation labor, professional services fees for taxonomy development of an information architecture, and additional server hardware costs as the company expands its SharePoint footprint from the existing collaboration platform to include document management and portal system
Case Studies
Sony
is a global technology and entertainment company with more than 170,000 employees. The company had nearly U.S.$80 billion in 2008 sales.
Business Situation
With employees and information spread across many different locations, Sony was looking for ways to improve information access, enhance collaboration, and make better use of internal expert resources.
Solution
Building on its implementation of Microsoft Office SharePoint Server 2007, Sony became an early adopter of Microsoft SharePoint Server 2010, using it to enhance the corporate intranet.
Benefits
Increased innovation and sense of community Better access to information and in-house expertise Higher productivity, lower costs, faster development
Feedback
Using the people and expertise search capabilities of SharePoint Server 2010, we can easily find people internally who have the passion and skills to help with a particular project, rather than hiring a consultant.
Jim Whitmoyer Business Applications Manager, Sony Electronics
T-Systems
Business Situation
WiT-Systemspart of telecommunications giant Deutsche Telekomprovides information and communications technology solutions to corporations and public institutions throughout Europe
Benefits
Feedback
In addition to the better usability that we get with SharePoint Server 2010, we expect to save 50 percent in licensing and infrastructure costs alone over our thirdparty collaboration system. Gerd Ludwig Systems Engineer, T-Systems
TELUS
Business Situation
TELUS wanted to shift from a formal learning environment to one in which team members were encouraged to contribute to and obtain knowledge from colleagues for greater collaboration and cost savings.
Benefits
Cost savings Faster speed to insight Heightened engagements Better sharing of institutional knowledge
Feedback
With its many social, learning, video, and other collaboration facets, this SharePoint Server 2010based solution will serve as our virtual water cooler.
2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentations. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.