IMBOK Knowledge Area 4 BENEFITS MANAGEMENT

Submitted by:R1 Nidhi Sharma(11609032) Naman Agrawal(11609031) Swati Singh (11609058) Raj Shekhar(11609043)
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BENEFITS MANAGEMENT
The process of organising and managing, such that the potential benefits of an investment of time and effort are actually realised.
Stages in the Critical Issues life of business At an early stage growth and survival: identifying new markets, nurturing relationships with new customers, and getting basic capability in place to deliver products or services. Information systems emphasis might be on marketing and sales alone. basic operational capabilities without which the business would simply not be able to operate.

In the mature stage

Maintain relations with the information systems will be market and the stakeholders. required for corporate governance, for managing the relationship with shareholders, and for managing the performance of a business.
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NATURE OF BUSINESS BENEFITS

COST VERSES BENEFITS It is traditional to undertake cost benefit analysis. Key to success is to understand users needs and expectations ,undertake competent acquisition and deployment, and then proactively manage the delivery of intended benefits Business performance actually suffers as a result of new systems, especially at this level of complexity and difficulty.
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Benefits and applications portfolio

SPEED Strategic
Accuracy Efficiency

Understanding High potential

Speed

operational Efficiency

Key

ACCURACY

Support

Speed Accuracy EFFICIENCY

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Relationship with Process Management and Project Management

Benefits are usually associated with projects. Project management is the mechanism used for justifying investment and executing the delivery of new systems. Often project management is seen as concluding with the project review or post implementation review. Project review is concerned with the working of project and accumulation of working skills that can be used in future. It is necessary to recognize excellent work, commitment beyond the normal call, and also to deal with problems which must be avoided in future. A project review can take place more or less immediately following the conclusion of the project.
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Contd.
The delivery of benefits can only be judged much later after implementation, hence the idea of the post implementation review. Problem Benefit management sits above project management and may not be achievable on a project-by-project basis. Project deliver new systems that are intended to improve business performance. It is therefore necessary to introduce a new stream of management activity above the level of projects, and closely associated with processes. Organization may also adopt the idea of programme management. Good idea to organize project is where there is certainty.
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The Benefits Dependency Network

The Benefits Dependency Network (BDN) is a modelusually created on one pagethat links IT projects to the business activities that are being changed and the reasons behind those changes. Five different kinds of component in the benefits dependency network: Investment Objective. Primary Benefits Business Change Enabling Change Technology Components
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The Benefits Dependency Network

Investment Objective: These objectives will all relate directly to one or more of the key stakeholders in the organization and we must expect that they will be directed at meeting stakeholder expectation. Primary Benefits: This is the level at which functional directors and senior managers pick up their personal targets that will determine their career futures.

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Contd
Business Change: When senior managers have decided what must be done, they will set to work to change the way the way their people work or to provide the support that others need Enabling Change: Support for improved or revised business activity within business processes comes from new information systems. Technology Components: All of the above things are dependent on the availability of appropriate information technology.

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THE BENEFIT MANAGEMENT CYCLE

Identify and structure benefits

Plan benefits realization

Execute the plan

Evaluate and review

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Managerial issues in business management

A regime for benefits management requires effort. Different kinds of business benefits arise from different kinds of information systems. Business benefits can be seen in non-financial as well as in financial terms. Procedures for reporting the achievement an delivery of business benefits are needed. Management responsibility must be determined. Risk and disbenefits are part of the process
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May I help you with any clarifications?

Thank You, Friends

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