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If you have a query or need any clarification you may: (1) Call our 24-hour Customer Care or (2) Email Us care@irctc.co.in ________________________________________________________________________ Dear sarwan agarwal, Thank you for using your Shubh Yatra Membership while booking your rail reservation at www.irctc.co.in. Your eticket has been booked and the details are indicated below.Please take a printout of the Electronic Reservation Slip (ERS) OF YOUR TICKET FROM YOUR Booked Tickets History page. You should carry this printout along with any one from the listed identity cards (Voter Identity Card / Passport / PAN Card / Driving License / Photo ID card issued by Central / State Govt /Student Identity Card with photograph issued by recognized School or College for their students /Nationalised Bank Passbook with photograph /Credit Cards issued by Banks with laminated photograph.)during train journey in original. Both these will be examined by ticket checking staff on stations/trains for verification purpose.

PNR No Train Name To Class Reservation Upto

2233461440 A P EXPRESS AGC SL AGC

Train No From Date Boarding Point Quota

12724 NDLS 29 -3 -2012 NDLS General

Passenger Details
S# 1 2 3 Name KUSUM AGARWAL RAJAN ROHAN Age 036 016 013 Sex Female Male Male Seat/Berth 0028 0029 0031 Coach S4 S4 S4 Status CONFIRM CONFIRM CONFIRM

Total Fare00000420

POINTS EARNED THROUGH SHUBH YATRA (Pending) 0 Note: These points shall accrue to your account 5 days after the date of journey, provided your ticket has not been cancelled.For more information, please visit Your Account Details page at www.irctc.co.in. To cancel your ticket, please log in to your account, select the PNR of the ticket you wish to cancel and cancel your ticket online. Cancellation of your e-Ticket is possible only on the website www.irctc.co.in, and is NOT possible on PRS Counters. Cancellation on the site can be done upto the time of preparation of the chart for your train. . For postponing/preponing/change of name/change of boarding point etc, these changes can be carried out from your account on www.irctc.co.in through a cancellation and fresh reservation process. Once you have cancelled your ticket, the fresh details and changes made by you will be available on the Cancelled e-Tickets History (provided as link on the navigation bar). The refund amount due to you after cancellation will be credited back to the same account that you had used for booking the ticket. If for any reason you are unable to cancel your ticket on the website till the time of charting and also unable to

perform the journey, please send a mail to us at the earliest giving the details of your claim. We will represent your case to the Railways Claims Wing. However since this is a long drawn out process, we urge you to cancel your unwanted ticket well before the charting time (normally 4 6 hours before departure) to avoid delays. Similarly these and any other claims/contingencies on this e-ticket may be conveyed to us at eticket@irctc.co.in for processing. For any further assistance, please contact us at us at 24*7 Hrs. Customer Support at 011-39340000 or mail us at care@irctc.co.in General Manager (Operations), Indian Railway Catering and Tourism Corporation Ltd. 2nd Floor, STC Building, (Jawahar Vyapar Bhawan), 1, Tolstoy Marg, New Delhi 110001. Note: In case of any problem, you are welcome to contact us at 24*7 Hrs. Customer Support at 011-39340000 or mail us at care@irctc.co.in