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AutoInvoice FAQ for Release 11.5 - 12 [ID 733835.1] Modified 06-AUG-2010 Type FAQ Status PUBLISHED

In this Document Purpose Questions and Answers What note and/or manual should I read for more information on AutoInvoice? How do I Troubleshoot AutoInvoice? What information do I need to provide, while logging a Service Request for AutoInvoice? How do I get a Debug, Trace File and Diagnostics for AutoInvoice? How can a credit memo (from legacy) be applied against an invoice using AutoInvoice? Can Adjustments be imported through AutoInvoice? How is the Tax code derived in AutoInvoice? Can changes be made to existing invoices via AutoInvoice ? Once the transactions have been imported successfully into AR using AutoInvoice, how can they be purged from the interface tables? How often can you run AutoInvoice? How do I check the Set Up for AutoInvoice? How can the errors in the interface table lines be corrected? How does the GL date get derived? How do you default the batch source on the AutoInvoice submission screen? What is the difference between the ATTRIBUTE_CATEGORY and the HEADER ATTRIBUTE_CATEGORY columns in the RA_INTERFACE_LINES_ALL table.? How to import gapless transaction numbers with AutoInvoice? How can a manual tax line be imported using AutoInvoice?

Applies to:
Oracle Receivables - Version: 11.5.10.0 to 12.1.2 - Release: 11.5.10 to 12.1 Information in this document applies to any platform. EXECUTABLE:RAXMTR - Autoinvoice Master Program EXECUTABLE:RAXTRX - Autoinvoice Import Program

Purposethis document Rate

This document discusses some of the commonly asked questions about AutoInvoice in Oracle Receivables 11.5 through release 12.1.1

Questions and Answers What note and/or manual should I read for more information on AutoInvoice?
A: We strongly encourage users to reference the two white papers noted below: Note 1067402.1 AutoInvoice Setup for Release 12: A Case Study Using a Simple Script Note 201240.1 11i Autoinvoice Setup White Paper Please see the OTN Documentation Library for the most current version of the Oracle Receivables documentation for all releases Chapter 2 describes the Setup for AutoInvoice and importing Transaction Information Using AutoInvoice -- Overview of AutoInvoice -- Preparing Receivables for AutoInvoice -- Importing Data From Your Feeder System -- AutoInvoice Validation

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-- Using AutoInvoice -- Passing Receipt Methods and Customer Bank Accounts -- Importing Freight Lines -- Importing Tax Lines -- Importing Invoices with Rules -- Importing Credit Memos -- Late Charges -- Account Assignments -- Transaction Flexfields -- Using Grouping Rules to Create Transactions -- Using Line Ordering Rules -- Determining Dates -- Validating Dates -- Adjusting General Ledger Dates -- Determining Exchange Rates -- Receivables Tables

How do I Troubleshoot AutoInvoice?

A: Note 1075757.1 provides step by step troubleshooting instructions to diagnose most any issue you would encounter for AutoInvoice.

What information do I need to provide, while logging a Service Request for AutoInvoice?
A: Before logging a service request you should review Note 1075757.1 on troubleshooting AutoInvoice in Release 11.5 - 12. If you cannot resolve the issue, provide the items listed at the end of the note, make sure you provide the debug logs using the debug instructions from Note 1079666.1 For AutoInvoice Performance issues please review:

Note 1083467.1, How To Setup AutoInvoice For Optimal Performance Note 1089196.1, Troubleshooting AutoInvoice Performance Issues

How do I get a Debug, Trace File and Diagnostics for AutoInvoice?

A: Refer to Note 1079666.1 How to Capture a Debug Log or Trace File for AutoInvoice in R11i and R12

How can a credit memo (from legacy) be applied against an invoice using AutoInvoice?
A: To link a credit memo to an invoice there are 2 options: i) Populate REFERENCE_LINE_ID on RA_INTERFACE_LINES_ALL with the CUSTOMER_TRX_LINE_ID of the invoice. OR ii) Populate REFERENCE_LINE_ATTRIBUTE1 to 15 with the INTERFACE_LINE_ATTRIBUTE1 to 15 of the invoice. You also need to populate REFERENCE_LINE_CONTEXT with INTERFACE_LINE_CONTEXT of the invoice. INTERFACE_LINE_CONTEXT and INTERFACE_LINE_ATTRIBUTE1 to 15 are stored in RA_CUSTOMER_TRX_LINES_ALL. To create an on-account credit (i.e. not linked to an invoice) do not populate REFERENCE_LINE_ID, REFERENCE_LINE_ATTRIBUTES or REFERENCE_LINE_CONTEXT. For additional troubleshooting tips regarding importing Credit Memos, please review Note 1110573.1, Troubleshooting Credit Memos in Receivables For more information on the impact of using RA_INTERFACE_LINES_ALL.REFERENCE* fields, please review Note 1068344.1, Setting Up Receivables Descriptive Flexfields [Video]

Can Adjustments be imported through AutoInvoice?

A: No. Only Invoices, Credit Memos, Debit Memos, and On-account Credits can be imported through AutoInvoice. See Bug 408242 for an enhancement logged on this issue. The adjustments can be imported by using Adjustment API's. This API allows users to create, approve, update, and reverse adjustments for invoices using simple calls to PL/SQL functions

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How is the Tax code derived in AutoInvoice?

A: For Release 11.5, AutoInvoice first looks at the transaction type setup (Menu: Setup>Transactions>Transaction Types) and the TAX_EXEMPT_FLAG column in RA_INTERFACE_LINES_ALL. If the 'Calculate Tax' box is checked on the transaction type OR the TAX_EXEMPT_FLAG column is 'R'(for Required), it tries to derive the Tax code. To get the tax code, AutoInvoice looks at the following places in the following order, stopping at the first place where it finds a tax code: - Ship-to site - Bill-to site - Customer - Item For Release 12 uses E-business Tax for calculating tax for AutoInvoice. i) For newly setup Release 12 instances (Where Tax Regime Determination is set to Determine Tax Regime) Tax code is derived based on your Regime to Rate flow settings for that Operating Unit / Legal Entity ii) For upgraded Release 12 instances (Where Tax Regime Determination is set to STCC) Tax is calculated like 11i.

Can changes be made to existing invoices via AutoInvoice ?

A: No. You can only create credit memos and apply them to existing invoices if they are still open (or if Allow Overapplication is checked for that Transaction Type). You cannot update existing invoices. Once a transaction in AR has any activity against it you cannot update it manually. Activity is defined as cash applied, credit memo applied, adjustment, posting to GL and, printing.

Once the transactions have been imported successfully into AR using AutoInvoice, how can they be purged from the interface tables?
A: Please review Note 1127413.1, Understanding And Troubleshooting AutoInvoice Purge Interface Tables

How often can you run AutoInvoice?

A: AutoInvoice can be run as many times as you like. It can run at anytime of the day, month, year. You need to set the rules for the running of this process based on your company's business needs. You can also schedule to run AutoInvoice automatically at regular intervals. When interfacing via Order management, running AutoInvoice with very short intervals (15 minutes or less) can result in Sales Orders getting split up into multiple invoices. You are advised to provide ample time between AutoInvoice runs to avoid this.

How do I check the Set Up for AutoInvoice?

A: For release 11.5, See Note:419055.1 for the AutoInvoice Check Setup test. For release 12.x, please review the R12 Diagnostic Catalog, identify your release, then navigate to Oracle Receivables > Transactions > AutoInvoice Setup. For example, in Release 12.1.2 this will be Note 732189.1 This test will provide detailed data on AutoInvoice Set up. The output is spooled to an HTML file for your review.

How can the errors in the interface table lines be corrected?

A: The errors in the interface tables can be corrected with the help of the AutoInvoice Validation Report and the AutoInvoice Errors window, which displays records that failed AutoInvoice validation. Depending on the error you may need to make changes either in Receivables, or to your feeder program or to the imported records in the interface tables. Menu: Interfaces>Control>AutoInvoice>Interface Lines Interface Lines Window - This window lets you see all of the interface lines

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that have been processed but rejected by AutoInvoice. You can view and edit data in this window. Menu: Interfaces>Control>AutoInvoice>Interface Exceptions Interface Errors Window - This window lets you see all of the errors generated by AutoInvoice. This window is read-only, but you can drill down to view errors in more detail, and modify data in these windows.

How does the GL date get derived?

A: Note 201241.1: Troubleshooting AutoInvoice Date Derivation and How Autoinvoice Derives Dates

How do you default the batch source on the AutoInvoice submission screen?
A: Go to Concurrent -> Program -> Define Query for Short Name RAXMTR Click on Parameters Go to Batch Source ID Change the default type to Constant Change the Default value to the NAME (not id) of the value you want "Order Entry" (it is case sensitive). Save.

What is the difference between the ATTRIBUTE_CATEGORY and the HEADER ATTRIBUTE_CATEGORY columns in the RA_INTERFACE_LINES_ALL table.?
A: They are for 2 different descriptive flexfields, one at the line level and the other at the header level. RA_INTERFACE_LINES_ALL.ATTRIBUTE_CATEGORY and ATTRIBUTE1-15 are used to store values for the descriptive flexfield, 'Invoice Line Information', which appears at the invoice line level. The value in these columns will be transferred to RA_CUSTOMER_TRX_LINES_ALL.ATTRIBUTE_CATEGORY and ATTRIBUTE1-15 if the transaction passes validation. RA_INTERFACE_LINES_ALL.HEADER_ATTRIBUTE_CATEGORY and HEADER_ATTRIBUTE1-15 are used to store values for the descriptive flexfield, 'Invoice Information', which appears at the invoice header level. The value in these columns will be transferred to RA_CUSTOMER_TRX_ALL.ATTRIBUTE_CATEGORY and ATTRIBUTE1-15 if the transaction passes validation. Since they are descriptive flexfields, you can set them up to store any value.

How to import gapless transaction numbers with AutoInvoice?

A: Oracle does not guarantee 100% gapless transaction numbering even with the cache on the sequence turned off. You can make the invoice numbering follow your document sequencing and this will bring you closer to 100% gapless numbering. For more details on implementing gapless sequences, please review Note 197212.1,How To Setup Gapless Document Sequencing in Receivables

How can a manual tax line be imported using AutoInvoice?

A: For importing a manual tax line, Please refer to Note 731149.1

Related

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Products Oracle E-Business Suite > Financial Management > Credit to Cash > Oracle Receivables Keywords RAXMTR; RAXTRX; AUTOINVOICE IMPORT PROGRAM; AUTOINVOICE MASTER PROGRAM

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