Ms.

Paulette Di Sabatino
234 Whitehall Avenue Northlake, Illinois, 60164 630-804-9331 paulettedisabatino@yahoo.com

SUMMARY Dependable, self-motivated Office Administrator and Administrative Assistant with 20 years experience in corporate environments. Major strengths include excellent oral and written communication skills. Strong problem solving and decision making skills. Results-oriented with proven ability to prioritize multiple projects. Energetic professional who interacts well with all levels of management.

PROFESSIONAL EXPERIENCE

U S Foods Services, (formerly Kraft Foods) Bensenville, IL. Administrative Assistant to VP of Contract Management

08/1997 to 12/10/2008

Created and maintained complex product inventory spreadsheets tracking pricing, sales, and product data for upper management Reviewed, evaluated and determined the validity of transaction variances of vendor and sales remittances and initiated accounting processes to reconcile on a timely, accurate basis Coordinated corporate, regional and local meetings and Food Shows, managing equipment, scheduling and all other preparations as required including my personal participation in these functions. Provided support to staff of 10 Buyers and Category Managers, scheduling appointments and performing all necessary tasks to assist them in achieving their performance goals. Completed and tracked special Buyer promotion data throughout the year Selected as back-up for purchasing department and successfully handled all buyer functions as needed Handled incoming critical issue calls from vendors and sales force on a daily basis requiring detailed follow-up work to resolve. Facilitated strong relationships between office and workforce through participation in employee events, special charitable endeavors and other multi-cultural functions.

Customer Service Coordinator

08/1988 to 07/1997

Managed pricing exceptions, order entry, credit/debit memos and other services by phone to major accounts Established rapport with disgruntled customers through consistent documentation and follow-up on customer issues with perseverance Used diplomacy and assertiveness to resolve delivery and customer problems while maintaining good customer relations. Answered high volume incoming phone inquiries on a daily basis EDUCATION West Leyden High School, Northlake, IL. Graduate 9/1965 to 6/1969

Triton College Jr. College, River Grove, IL Graduate 2/1970 to 2/1972 Earned Associates Degree in Science and Cosmetology

ADDITIONAL TRAINING Excel, Access and MS Word training Oracle 9.1 Cisco v 4.1 In House Application training on Warehouse Data System, Logistics application, Attended seminars on: Stress Management, Sexual Harassment, and Customer Service