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NOTE: The follow instructions assume that the database and the portal server components are on the same system. They also assume you have a standard install environment. If you have made any customizations to your environment (e.g. multiple tomcat agent instances), or your database runs on a separate server, please contact support for additional upgrade instructions. These instructions also assume the current version you are running is 5.0.10 or greater. If you are on a version prior to 5.0.10, please contact APTARE customer support to discuss the upgrade procedure for your environment.
For solaris, you may have to specify /opt/aptare/utils/solaris/gtar Default password is portal
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FOR LINUX SYSTEMS: Ensure that the libaio and libaio-devel RPMs are installed on the system by executing the command as shown below. If the RPMs are not installed, you will have to download and install them before beginning the upgrade. # rpm -q libaio libaio-devel libaio-0.3.96-5 libaio-devel-0.3.96-5 Some upgrade reminders: 1. A new version of Oracle (10g) will be installed. Oracle will be installed in the /opt/aptare/oracle directory and the oracle application will now run as UNIX user aptare rather than oracle. 2. The agents on your master servers will need to download the latest aptare.jar file from the portal
This step is not required if you were previously live and running on version 5.0.14 or greater.
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This will trigger the agent on the master server to automatically download the latest aptare.jar file and restart itself. After a couple of hours, you should check the agent status via the Command Center Dashboard report in the Portal Web GUI and ensure the status of each agent is green.
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APPENDIX A
An example of a successful import follows. The warnings in bold can be ignored. If you receive any other warnings or errors, please contact APTARE customer support.
-bash-2.05b$ imp parfile=/tmp/import_scdb.par Import: Release 10.2.0.1.0 - Production on Wed Apr 5 16:26:47 2006 Copyright (c) 1982, 2005, Oracle. All rights reserved.
Connected to: Oracle Database 10g Release 10.2.0.1.0 - Production Export file created by EXPORT:V09.02.00 via conventional path import done in US7ASCII character set and UTF8 NCHAR character set import server uses UTF8 character set (possible charset conversion) . importing PORTAL's objects into PORTAL . . importing table "APT_CLIENT_FILE" 0 rows imported . . importing table "APT_CLIENT_PRODUCT" 0 rows imported . . importing table "APT_COLLECTOR_PROPERTIES" 0 rows imported . . importing table "APT_DISCOVERY_CURRENT_RUN" 1 rows imported . . importing table "APT_DISCOVERY_DEVICE" 0 rows imported . . importing table "APT_DISCOVERY_EXCL_POLICY" 0 rows imported . . importing table "APT_DISCOVERY_FILESYS" 0 rows imported . . importing table "APT_DISCOVERY_FILESYS_COVERAGE" 0 rows imported . . importing table "APT_DISCOVERY_FILESYS_LOG" 0 rows imported . . importing table "APT_DISCOVERY_INCL_POLICY" 0 rows imported . . importing table "APT_DISCOVERY_POLICY" 0 rows imported . . importing table "APT_DISCOVERY_PROPERTIES" 1 rows imported . . importing table "APT_EXPIRATION_POLICY" 13 rows imported . . importing table "APT_JOB" 0 rows imported . . importing table "APT_JOB_FILE" 0 rows imported . . importing table "APT_JOB_MESSAGE_LOG" 0 rows imported . . importing table "APT_JOB_TAPE_MEDIA" 0 rows imported . . importing table "APT_LAST_CLIENT_JOB" 0 rows imported . . importing table "APT_LAST_NBU_BACKUP" 0 rows imported . . importing table "APT_MODULE" 1 rows imported . . importing table "APT_NBU_JOB" 0 rows imported . . importing table "APT_NBU_JOB_DISK_MEDIA" 0 rows imported . . importing table "APT_NBU_JOB_FILE" 0 rows imported . . importing table "APT_NBU_JOB_STATE" 0 rows imported . . importing table "APT_NBU_JOB_TAPE_MEDIA" 0 rows imported . . importing table "APT_NBU_JOB_TRY" 0 rows imported . . importing table "APT_NBU_LAST_DISK_STAGING" 0 rows imported . . importing table "APT_NBU_RESTORE_BACKUP_JOB" 0 rows imported . . importing table "APT_NBU_RESTORE_JOB" 0 rows imported . . importing table "APT_NBU_TAPE_DRIVE" 0 rows imported . . importing table "APT_NBU_TAPE_LIBRARY" 0 rows imported . . importing table "APT_NBU_TAPE_MEDIA" 0 rows imported . . importing table "APT_NOTE" 0 rows imported . . importing table "APT_PRODUCT_MESSAGE" 91 rows imported . . importing table "APT_RESTORE_LOG" 0 rows imported . . importing table "APT_RESTORE_REQUEST" 0 rows imported . . importing table "APT_SCRATCH_TAPE_LOG" 0 rows imported . . importing table "APT_SKIPPED_BACKUP_FILE" 0 rows imported . . importing table "APT_TAPE_DRIVE" 0 rows imported . . importing table "APT_TAPE_DRIVE_LOG" 0 rows imported . . importing table "APT_TAPE_LIBRARY" 0 rows imported . . importing table "APT_TAPE_MEDIA" 0 rows imported . . importing table "APT_TIMEZONE" 561 rows imported . . importing table "APT_TOP_JOB_FILE" 0 rows imported . . importing table "PTL_AGENT_STATUS" 0 rows imported . . importing table "PTL_BACKUP_CYCLE" 7 rows imported . . importing table "PTL_BACKUP_POLICY" 0 rows imported . . importing table "PTL_BILLING_POLICY" 0 rows imported . . importing table "PTL_DEVICE_MEDIA_SERVER" 0 rows imported Prepared by: APTARE, Inc. Use pursuant to company instructions Page 6 of 8 Modified on: 4/10/2006 1:37:00 PM ALL RIGHTS RESERVED Copyright 2003 - 2006 APTARE, Inc. NOTICE OF OWNERSHIP: THIS DOCUMENT IS THE EXCLUSIVE PROPERTY OF APTARE, INC.
IMP-00060: Warning: Skipping table "PORTAL"."PTL_NOTIFY_QUEUE_TABLE" because object type "SYS"."AQ$_JMS_USERPROPARRAY" does not exist or has different identifier
. . importing table . . importing table . . importing table "PTL_NOTIFY_REPORT_POLICY" "PTL_PIVOT" "PTL_REPORT_INSTANCE" 0 rows imported 501 rows imported 1 rows imported
IMP-00060: Warning: Skipping table "PORTAL"."PTL_REPORT_QUEUE_TABLE" because object type "SYS"."AQ$_JMS_USERPROPARRAY" does not exist or has different identifier
. . . . . . . . . . . . . . . . . . . . . . . . importing importing importing importing importing importing importing importing importing importing importing importing table table table table table table table table table table table table "PTL_SERVER" "PTL_SLA_GROUP_POLICY" "PTL_START_TIME_SLA_POLICY" "PTL_STORAGE_UNIT_GROUP" "PTL_SU_GROUP_MEMBER" "PTL_SYSTEM_PARAMETER" "PTL_SYSTEM_VERSION" "PTL_TAPE_MEDIA_INFO" "PTL_USER" "PTL_USER_PERM" "PTL_VOLUME_GROUP" "PTL_VOLUME_POOL" 0 0 0 0 0 0 1 22 2 0 0 0 rows rows rows rows rows rows rows rows rows rows rows rows imported imported imported imported imported imported imported imported imported imported imported imported
IMP-00017: following statement failed with ORACLE error 6502: "BEGIN " "SYS.DBMS_AQ_IMP_INTERNAL.IMPORT_QUEUE_TABLE('PTL_NOTIFY_QUEUE_TABLE',1,8,2," "0,0,'Queue table for Notification Policies');" "COMMIT; END;" IMP-00003: ORACLE error 6502 encountered ORA-06502: PL/SQL: numeric or value error: character string buffer too small ORA-06512: at "SYS.STANDARD", line 595 ORA-06512: at line 2 IMP-00017: following statement failed with ORACLE error 6502: "BEGIN " "SYS.DBMS_AQ_IMP_INTERNAL.IMPORT_QUEUE_TABLE('PTL_REPORT_QUEUE_TABLE',1,8,2," "0,0,'Queue table for Report Notification Policies');" "COMMIT; END;" IMP-00003: ORACLE error 6502 encountered ORA-06502: PL/SQL: numeric or value error: character string buffer too small ORA-06512: at "SYS.STANDARD", line 595 ORA-06512: at line 2
About to enable constraints... Import terminated successfully with warnings. -bash-2.05b$
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APPENDIX B
The following statements are for reference only. You can ignore these unless instructed otherwise by APTARE customer support. alter tablespace alter tablespace alter tablespace alter tablespace alter tablespace alter tablespace APTARE_TBS_DATA_1M APTARE_TBS_DATA_20M APTARE_TBS_DATA_200M APTARE_TBS_IDX_1M APTARE_TBS_IDX_10M APTARE_TBS_IDX_100M rename to tbs_data1; rename to tbs_data2; rename to tbs_event_file_data; rename to tbs_idx1; rename to tbs_idx2; rename to tbs_event_file_idx;
alter tablespace tbs_data1 alter tablespace tbs_data2 alter tablespace tbs_event_file_data alter tablespace tbs_idx1 alter tablespace tbs_idx2 alter tablespace tbs_event_file_idx
rename to APTARE_TBS_DATA_1M; rename to APTARE_TBS_DATA_20M; rename to APTARE_TBS_DATA_200M; rename to APTARE_TBS_IDX_1M; rename to APTARE_TBS_IDX_10M; rename to APTARE_TBS_IDX_100M;
Prepared by: APTARE, Inc. Use pursuant to company instructions Page 8 of 8 Modified on: 4/10/2006 1:37:00 PM ALL RIGHTS RESERVED Copyright 2003 - 2006 APTARE, Inc. NOTICE OF OWNERSHIP: THIS DOCUMENT IS THE EXCLUSIVE PROPERTY OF APTARE, INC.