ENGLISH FOR BUSINESS TASK

Name : Lia Ariesta. A NIM : 10.30.0185 University of Soegijapranata Semarang

BUSINESS OF NEGOTIATION
Dani Lala Dani Lala Dani Lala : Good Afternoon : Good Afternoon : If this is sanjaya express travel agency? : Yes true, how can I help you? : I am of the SMA 15 Semarang will travel to Bali, if your company can help our trip? : Oh of course. Coincidence of our company is currently doing the promo tour package to Bali. Dani Lala : Promo like what sis? : For package trips to Bali, our company provides travel service for 5 days. With fivestar hotel accommodation, free meals during the trip, and admission is also free. Dani Lala Dani Lala Dani : The package was how much sis? : For the package, it provides a price of Rp 600,000 for each person : Sorry sis, what price could be reduced much? : Sorry brother, this price has been fixed. : I've been using your company for our trip ya. I usually meet with Ms. Siska every time you make your tour. can you please call a Siska? Lala : Wait a minute, me to call first.

Siska : Good afternoon brother, how can I help you? Dani : Dani me, from SMA 15 Semarang, who last year used this company to tour our school.

Siska : Oh yes .. There are can we help you back?

Dani

: This way, our school will make the trip back to Bali tourism, and sis lala has just informed me that the company is currently no express sanjaya promo tour to Bali at a price of Rp 600.000

Siska : Oh yes that's right brother. There may be less obvious than that information? Dani : O.. it's pretty obvious, it's just that I am want to negotiate with sis siska

Siska : I might not agree with the brother know the price we offer, or what? Dani : I am agree with your package, it's just that I am wanted the price can drop to Rp450.000 for each person Siska : Oh sorry sister, it's price is very cheap in compare to other companies. Dani : I am've often used your company sis, if there are no fee waivers?

Siska : I tell you what why do not we take a middle course, for Rp 500.000 for each person. It is very cheap prices brother. We also give you the price is only for our loyal customers. Dani : Okay then sis siska, I agree. Thanks for the cooperation

Siska : Yes sister, same - same. I hope our services are always memorable for you. Dani : Definitely. Okay .. I am said goodbye once siska sis, thank you for your cooperation. Good afternoon Siska : Good Afternoon.

Business Reports
To :COMPANY MANAGER From :CUSTOMER SERVICE Date : SEMARANG , JUNI 25 , 2011

Susceptibility of a Bus Accident

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When these accidents often occur around us. Ranging from traffic violations, even up to a reckless driver - oats. Apart from this, the company's Express Sanjaya himself never had an accident a month ago, It is caused by a reckless driver - oats while riding. I createdthis report to reduce the number of accidents in the companySanjaya Express and also for the convenience of corporatecustomers Sanjaya Express Apart from the incident one month ago, the company SanjayaExpress yesterday to reinstate consumer complaints. He said thatseveral days ago when he traveled to Jepara, he complained thatone of the bus driver drove the bus company Express Sanjaya with his reckless - oats. While at that time on the bus there are some people who ship the son of his daughter during the trip. And incidentally at that time he also brought his daughter. His daughterwas terrified when traveling. He has tried to communicate with the driver to drive slowly. However, the driver is still driving the bus it isreckless - oats. Which in the end they complained directly to the company. They called for immediate action against the companycontinue the problem. I think for the sake of customer convenience while traveling, the company should provide followup on this issue. Maybe it could be apunishment to the driver - the driver who drove his bus in reckless oats. If the driver is still driving the bus it is reckless - oats shouldhave dismissed the driver. Because the driver could jeopardize the company's customer which of course can lead to loss of customersif the company continues to employ him.