Valerie Pelan, MBA, PCC

214-540-5331 or cell 214-454-5376

vpelan@integratedfocus.com
Critical Success Factors to Improve Your Leadership Style
Critical success factors to propel your career.
Communication skills how do you

Non-verbal expression
Approachable
Build relationships with people and teams
Relate to people you do not like
Handle and diffuse high tension situations

How you communicate - tactful

How you manage your non-verbal expression
How flexible and approachable
How you build relationships with people and teams
How do you relate to people you do not like
How you handle and diffuse high tension situations

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Leadership Presence

Communication Style - clarity, assertive and impactful

Confidence - state ones views and make decisions with conviction
Courage - stand up for ones beliefs and challenge fundamental assumptions
Credibility trustworthy consistent knowledge, expertise, role, quality, followthrough, and work
Speak with leadership and authority
Maintain the speaking floor - keep it and resist giving it up
Manage the perception that you are successful and driving
Do not ask open ended questions: ask for results or give a report

1
Valerie Pelan, MBA, PCC, DISC & Hogan certified
Copyright 2012 Integrated Focus, Inc.
All Rights Reserved
214-454-5376 or 214-540-5331

vpelan@companyindustryanalysis.com
www.integratedfocus.com

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Interpersonal Flexibility
Successful leaders balance task-oriented style with a relationship-oriented
style
Best qualities are: assertive, decisive, intellectual rather than nurturing,
responsive, and emotional
Focus is on task and how they manage getting results in their interactions
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Strategic Perspective
Increase your visibility
Comfort around upper management
Something interesting to talk about
Think globally
Takes a broad view
Multiple aspects and impacts of challenges
Connect the dots and communicate the connections
Look at innovative ideas
Offer solutions
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Stakeholder Relationships
Networking is Strategic use of your time and your personal brand; it is not
socializing
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Recommended Books:

John Maxwell, The 21 Irrefutable Laws of Leadership

Scott Eblin, The Next Level
John Kotter, Leading Change
Belle Linda Halpern and Kathy Lubar, Leadership Presence
Larry and Hersch Wilson, Play to Win

2
Valerie Pelan, MBA, PCC, DISC & Hogan certified
Copyright 2012 Integrated Focus, Inc.
All Rights Reserved
214-454-5376 or 214-540-5331

vpelan@companyindustryanalysis.com
www.integratedfocus.com

Feedback and Evaluation Form

How would you describe Valeries program in one or two sentences?
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Can we quote you?
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Please circle the number that corresponds with your level of agreement with each
statement, with one of the following:
1 = strongly disagree
2 = disagree
3 = agree
4 = strongly agree
1. The workshop was useful for me
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2. Valerie was well-prepared
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3. This was a good use of my time
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5. The exercises were engaging
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4. Overall, I learned new skills
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Based on your responses what suggestions could improve the workshop?
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Are you interested in information? Topics

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Assessments___________________________________________________________
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Articles- Personal Branding and/or Difference Between Mentoring/Coaching _________
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Who should Valerie contact about providing services to your company or presenting at a
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Any Other Information and feedback

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3
Valerie Pelan, MBA, PCC, DISC & Hogan certified
Copyright 2012 Integrated Focus, Inc.
All Rights Reserved
214-454-5376 or 214-540-5331

vpelan@companyindustryanalysis.com
www.integratedfocus.com