PacketShaper

Family
Datasheet
Fast WAN. Fast Apps. Fast Business.

PacketShaper®
WAN Application Optimization Solutions

Seventy-four percent of the world’s largest companies rely on Packeteer®

innovation to solve their WAN application performance problems.

Can you afford to fall behind?

Customer-critical applications on the network

Successful distributed enterprises depend on collaborative, customer-critical
applications to run their business. They can’t afford “operational paralysis" due to rigid
networks that aren’t able to support these applications. The Packeteer PacketShaper
is an intelligent overlay that bridges the gap between the network and applications,
delivering integrated visibility, control, compression and acceleration in a single device,
ensuring optimal application performance and a great user experience.

When you need critical applications to move at the speed of business, there’s only
one answer.

Packeteer. Moving Applications at the Speed of Business.

PacketShaper
WAN Application Optimization Solutions

Main Sites Branches

Monitor over 600 applications
with Layer 7 Plus visibility
Applications

Shape traffic in real-time with

PolicyCenter
flexible policy-based controls
ReportCenter
Compress application traffic
Applications
for increased capacity Applications
WAN
(Frame Relay, MLPS, TDM, IP, etc.)
Accelerate application
throughput for enhanced
performance Applications
Applications

Control multi-unit
PacketShaper deployments
with centralized management
and reporting
PacketShaper is the only all-in-one modular solution that extends application monitoring, shaping, compression,
acceleration and centralized reporting and management capabilities to the edge of the distributed enterprise.

PacketShaper Monitoring Module

Before you can optimize application performance, you need an accurate picture of network
traffic. The PacketShaper Monitoring Module provides deep insight into application traffic
so you can identify, measure and manage all traffic types — customer-critical, business,
recreational and miscellaneous — even if they’re sharing common ports.
PacketShaper automatically classifies and measures network applications, providing the
insight of a probe but with deeper, application-intelligent Layer 7 Plus visibility. In addition to
delivering network and application utilization and performance data, the Monitoring Module
validates common protocols and tracks what happens to each connection established by
each application. Monitoring also breaks traffic down at a granular level, recording peak
and average utilization rates, bytes transmitted, availability, utilization, top talkers/listeners,
network efficiency and much more.

Get an application-intelligent picture of network traffic

• Identify and classify applications with Layer 7 Plus technology
• Audit utilization and performance by links, users or applications
• Track application response times, isolate performance issues and identify server- or
network-related issues
• Monitor service-level agreements (SLAs) for critical applications or links
• Access performance diagnostics including connection profiling and server responses
(TCP Health), traffic captures, traffic forensic history and more
 “Packeteer really helped us
Total Budget: $26.6M to pick things up that no
one really expected to see.
Our business units assured
E-mail File Transfers
20% / $5.3M 9% / $2.4M
14% of bandwidth is us there were no real ‘rogue’
“customer-critical”
(Oracle, Citrix and TN3270) applications in use, but
Oracle
7% / $1.8M when we showed them the
Streaming Media Citrix
8% / $2.1M 5% / $1.3M application performance
P2P
TN3270 analysis results, they could
2% / $500K
12% / $3.2M see with their own eyes that
Internet Gaming
5% / $1.3M
Other unapproved applications
Web Browsing 4% / $1M
28% / $7.5M were being used.”

— Jim Mourilyan, global

infrastructure architect,
53% of bandwidth being used Cadbury Schweppes
by recreational applications

Breakdown of typical large-enterprise applications running on the WAN.

Without PacketShaper

PacketShaper Shaping Module Recreational

Guarantee bandwidth availability for the applications that drive your business. The E-mail, FTP, etc.

PacketShaper Shaping Module provides Quality of Service (QoS) provisioning that helps Customer-critical
Applications

you control traffic to ensure that latency-sensitive, customer-critical applications get the
bandwidth they need to perform at their peak.
With PacketShaper
With patented TCP rate control, the Shaping Module automatically determines the sending
Recreational
rates of computers at the far end of the network to deliver bi-directional QoS. Then
E-mail, FTP, etc.
prioritize your business-critical applications — and provision sessions for them — with
Customer-critical
application-intelligent QoS technology. If recreational applications are tying up your Applications

network, the Shaping Module allows you to move them into a folder and partition the
bandwidth as you see fit. You can also enhance network security by finding and stopping
infected PCs and tracking every flow through the network.

Ensure QoS for each application at every location

• Fix critical application performance issues by appropriately allocating bandwidth
• Stop the cycle of bandwidth upgrades and streamline the network by controlling
recreational and malicious traffic
• Contain the impact of worms, viruses and broadcast storms
• Remove jitter and delay from the network
• Minimize network congestion, queuing latency and inefficiencies that hurt application
response times between remote locations
PacketShaper Compression Module
The PacketShaper Compression Module instantly increases WAN capacity, improving application performance and user
response times. Using a symmetric, application-intelligent architecture and multiple data reduction methods, the Compression
Module intelligently selects what traffic to compress and which technology to use — increasing capacity from two to
ten times — reducing bandwidth usage and minimizing WAN latency.
Automatically setting up tunnels between devices and maintaining reliability of compression exchanges, the Compression
Module utilizes several different compression technologies — high efficiency, low-latency algorithms, packet packing, MTU
management and header compression — to increase link capacity.

Increase WAN capacity for customer-critical applications

• Create more bandwidth from existing physical links
• Improve application performance and responsiveness
• Ensure that critical applications receive increased capacity
• Adapt to changing conditions to maximize availability

PacketShaper Acceleration Module

The PacketShaper Acceleration Module allows applications to increase their flow rates to speed completion of big jobs and heals
problems created by high-latency environments. By building on patented PacketShaper application intelligence, the Acceleration
Module speeds web applications, time-sensitive transaction response times and file transfers — so LAN-oriented applications
finally have the freedom they need to run efficiently over the WAN.
Working in concert with the Monitoring, Shaping and Compression Modules, the Acceleration Module adds more application
performance capabilities to PacketShaper appliances. Using the Packeteer Xpress TCP and Xpress HTTP technologies, the
Acceleration Module enables network and IT managers to reclaim bandwidth lost to latency and inefficient protocol behavior.

Enhance application performance

• Optimize WAN application performance and
Transaction-based application: high-latency
link utilization 40
36.9
Average download time (sec.)

• Speed the performance of applications slowed by

30
WAN latency
24.1
• Increase the flow rates for key bandwidth-hungry 20
applications
10
• Accelerate TCP over high-bandwidth and
high-latency links 4.6
0
• Deliver HTTP and XML/HTTP more quickly to TCP Xpress TCP Xpress TCP
remote locations Xpress HTTP
Xpress HTTP accelerates customer-critical web applications — history
queries, order entry payments and others — by 5-10 times over high-
latency links
“PolicyCenter and
ReportCenter are critically
important capabilities for
an enterprise like ours that
maintains multiple branch
offices. Without having to rely
on branch office IT support to
deploy PacketShaper
appliances, we’re driving down
our total cost of ownership
significantly. Packeteer
has allowed Jenny Pruitt
& Associates to increase
WAN performance without
increasing our cost for
bandwidth.”
— Scott Bennett, IT director,
Jenny Pruitt & Associates
PolicyCenter® Software
PolicyCenter software lets you manage thousands of PacketShaper appliances from
a single console. PolicyCenter Auto Deployment technology allows you to drop a
PacketShaper into a remote site and automatically configure the unit — from basic IP
information to full policy configuration. Simplify large deployments and rollouts across
the globe.
Auto-deployment and centralized control
• Control multi-unit PacketShaper deployments from one console
• Manage your entire network through a single, intuitive interface
• Auto-deploy and configure multiple remote PacketShaper appliances in minutes
• Distribute software updates and plug-ins to all your PacketShapers
• Apply global or unique policies based on location, function or other criteria
• Reduce administrative overhead and lower total cost of ownership (TCO)

ReportCenter™ Software
ReportCenter software simplifies enterprise-wide application performance reporting with an intuitive, centralized view of what’s
running on your network. Keep business on track with central correlation, storage and reporting of performance metrics for
multi-unit PacketShaper deployments. Extensive predefined and custom reports — including centralized application performance,
service-level tracking and organization-wide reporting with drill-down and customization capabilities — can be automatically
distributed. A two-tier collection and management architecture helps you easily scale large global PacketShaper deployments.
Detailed troubleshooting information is available with per flow records, compatible with Cisco Netflow format or extended with
Packeteer application and performance information.

Centralized visibility and performance reporting

• Centrally collect, correlate, navigate, store and report on critical performance information across your entire network
• Navigate the wealth of information provided by your PacketShapers by scanning high-level exceptions and sorting
best and worst performers
• Examine specific cross-sections of traffic on your network by grouping information by geography, business unit, application
or any other logical basis
• Analyze very specific information at an extremely detailed level by performing custom queries and filtering out irrelevant data
• Leverage the built-in custom reporting wizard and script XML templates to create just the right report for any situation

Packeteer Support, Training and Certification

PacketCare is a comprehensive suite of service and support options designed to help you take a proactive approach to
maintenance and prevent productivity loss. Multiple levels of service and support packages ensure there is an appropriate level
of coverage available for every organization. Packeteer offers technical training to those whose responsibilities include the
installation, configuration and day-to-day management of Packeteer products. A standard training program combined with
two available levels of certification ensure that you get maximum benefit from your investment in Packeteer.
PacketShaper
WAN Application Optimization Solutions

PacketShaper Selected Series 1400 Lite 1400 1700 3500 7500 10000

Maximum Capacity

IP Flows (TCP/Other IP)* 4,000 / 2,000 5,000 / 2,500 30,000 / 15,000 40,000 / 20,000 200,000 / 100,000 400,000 / 200,000

Classes 64 256 512 512 1,024 2,048

Dynamic Partitions ** ** 1,024 1,024 10,000 20,000

Static Partitions 32 128 256 256 512 1,024

Shaping Policies 64 256 512 512 1,024 2,048

Max # of Matching Rules 320 640 2,562 2,562 5,120 5,000

IP Hosts* 5,000 5,000 15,000 20,000 150,000 200,000

Active Tunnels 5 10 15 30 100 1000

Software Options & Upgrades

Monitoring Only Yes Yes Yes Yes Yes Yes

128 Kbps 128 Kbps 512 Kbps 512 Kbps 10 Mbps 45 Mbps
512 Kbps 512 Kbps 2 Mbps 2 Mbps 45 Mbps 100 Mbps
2 Mbps 2 Mbps 6 Mbps 6 Mbps 100 Mbps 200 Mbps
Link Speeds
— — 10 Mbps 10 Mbps 200 Mbps 310 Mbps
— — 45 Mbps 45 Mbps — 620 Mbps
— — — — — 1 Gbps

Compression*** 2 Mbps 2 Mbps 20 Mbps 20 Mbps 45 Mbps 155 Mbps

Interfaces

Network Interfaces (in and out) Copper: 10/100 Mbps Copper: 10/100 Mbps Copper: 10/100/1000 Mbps Copper: 10/100/1000 Mbps Copper: 10/100/1000 Mbps Copper: 10/100/1000 Mbps
Fiber: 1000 Mbps

LAN Expansion Modules (max 2) Backup pair built in Backup pair built in N/A Copper: 10/100/1000 Mbps Copper: 10/100/1000 Mbps Copper: 10/100/1000 Mbps
Fiber SFP Fiber SFP Fiber SFP

Out-of-Band Management Port Through backup ports Through backup ports Yes Yes Yes With LEM

Console Port All have RS-232 (AT-compatible) with male DB-9 connectors

Dimensions (All are 19 in rack-mountable)

Height 1U (1.75 in/4.45 cm) 1U (1.75 in/4.45 cm) 1U (1.75 in / 4.45 cm) 2U (3.5 in / 8.89 cm) 2U (3.5 in / 8.89 cm) 2U (3.5 in / 8.89 cm)

Width 16.97 in (43.10 cm) 16.97 in (43.10 cm) 17 in (43.18 cm) 17.35 in (44.07 cm) 17.35 in (44.07 cm) 17.31 in (43.97 cm)

Depth 10.63 in (27.00 cm) 10.63 in (27.00 cm) 14 in (35.56 cm) 16 in (40.64 cm) 16 in (40.64 cm) 20.25 in (51.43 cm)

Weight 12.79 lbs (5.80 kg) 12.79 lbs (5.80 kg) 14 lb (6.35 kg) 18.04 lb (8.18 kg) 20.48 lb (9.29 kg) 33 lb (14.97 kg)

Power

100/240 VAC; 100/240 VAC; 100/240 VAC; 100/240 VAC; 100/240 VAC; 100/240 VAC;
Power Supply
50/60 Hz, 5 A 50/60 Hz, 5 A 50/60 Hz, 2.5 A 50/60 Hz, 2.5 A 50/60 Hz, 2.5 A 50/60 Hz, 6 A

Dual, Redundant Load Sharing No No No No Yes; Hot-swappable Yes; Hot-swappable

Additional Features

Interoperability XML, XML and CGI APIs, SNMP MIB, SNMP event traps; HP OpenView, InfoVista, CA eHealth, Aprisma Spectrum, Micromuse Netcool

Device Management Console access, Web browser interface, Telnet CLI, SNMP Packeteer MIB and MIB-II support

Agency Approval

Safety IEC 60950-1; EN 60950-1+A11, CAN/CSA-C22.2 No. 60950-1:03; UL 60950-1:03; EN 60825-1,-2 Class I Laser

EMC/EMI AS/NZS 3548 Class A; AS/NZS 4252.1; ICES-003 Class A; EMC Directive 89/336/EEC; EN 300 386 v1.3.1: 2001 Telecom EMC standard; EMC Directive 73/23/EEC; EMC Directive 93/68/EEC;
EN 55022: 1998 Class A; EN 61000-3-2:1995_A1(98) + A2(98), & prA14(00); EN 61000-3-3:1995; EN 55024:1998; VCCI:2002 Class A; KN55022 Class A; KN6100-4-2,3,4,5,6,8,11; GOST-R 60950-2002;
GOST-R 51318.22-99, .24-99; FCC 47 CFR part 15, subpart B Class A; CNS 13438 Class A

Note: Not all capacity specifications can be maximized simultaneously.

* PacketShaper can support more hosts and flows; these figures represent ideal maximums for producing optimal results; numbers are rounded up or down to the nearest thousand. These maximums represent concurrent
flows. Performance may vary due to the number of new flows, traffic type, traffic mix and other conditions unique to each deployment.
** No extra partitions are specifically allocated for dynamic partitions. The 1400 Lite and 1400 have a pool of partitions to be shared between static and dynamic partitions.
*** Refers to post-compressed traffic rates - maximum compressed throughput specifications for PacketShaper are lower when compression is enabled due to the extra processing power required to compress traffic.

www.packeteer.com 10201 N. De Anza Blvd

Cupertino CA USA 95014
T +1 408.873.4400 F +1 408.873.4410

Copyright ©2006-2007 Packeteer, Inc. All rights reserved. Packeteer, the Packeteer logo, combinations of Packeteer and the Packeteer logo as well as PacketShaper, PolicyCenter and ReportCenter are trademarks or registered
trademarks of Packeteer, Inc. in the United States and other countries. Other product and company names are used for identification purposes only and may be trademarks of other companies and are the property of their
respective owners. 1124.E 04/07