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JIS Mark Scheme Guideline of JIS Certification

JIS Mark Scheme Guideline of JIS Certification


On the acquisition of JIS certification, the following procedures and practices are necessary. Since we would like you to agree on some matters prior to your application, please read this guideline and the agreement matters specified in the application form as well.

Contents
I. II. III. IV. V. VI. VII. VIII. IX.

Appendix 1 Appendix 2 Appendix 3 Appendix 4-A Appendix 4-B

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Introduction Scope of certification Registered trademark of JQA as an Accredited Certification Body Certification number and certification control number Personnel competency Procedures for handling disputes, complaints and objection appeals Rights and duties of a certified entity Outline of procedure regarding certification For your inquires JQAs scope of certification Certification agreement (format) Application form (format) Description paper A for the condition of quality management (format) Description paper B for the condition of quality management (format)

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Japan Quality Assurance Organization JIS Certification Department


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JIS Mark Scheme Guideline of JIS Certification

I. Introduction

Japan Quality Assurance Organization (hereinafter referred to as JQA) is a semi-governmental organization established based on the Article 34 of the Civil Law. The objectives and business operations are defined in the Articles of Association. The articles of association is publicized on the JQA Website.

JQA conducts the operations using business income such as commission fee and keeps the fair and neutral position operating public-service business as a third-party testing, inspection and certification body without accepting any contributions from corporations, organizations and individuals. JQA publicizes the financial report on the Website at http://www.jqa.jp. JQA has been accredited by the minister as a certification body based on the Industrial Standardization Law and conducts certification operations at the following office.

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Japan Quality Assurance Organization JIS Certification Department 2-5-2 , Marunouchi, Chiyoda-ku, Tokyo

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JIS Mark Scheme Guideline of JIS Certification

II. Scope of certification

Products and processing technologies that JQA is allowed to certify are within the scope of the JISs (Japanese Industrial Standards) authorized at the time of being accredited as a certification body based on the Industrial Standardization Law. Please refer to the appendix 1 JQAs scope of certification for the details. Product tests are conducted at the JQAs testing laboratory or the subcontracted laboratory of JQA, or the testing facility of the applicant , however, in some cases, it cannot be conducted due to the product specification, equipment performance and such. In those cases, we might not accept your application for certification, therefore, please check with us in advance. Manufacturers, processors, importers and retailers, wholesaler for the products to which JIS being included within the scope of certification is applicable or manufacturers, processors and exporters who conduct these operations overseas, are entitled to the application for certification. JQA is allowed to conduct certification operations both inside and outside the country, however, on the following cases, we might turn down or withhold the acceptance of the application and operations such as audits; (1) The applicant failed to settle the debt on JQA (including charges and costs for certification and sustaining certification) by the due date of the payments. (2) The Ministry of Foreign Affairs has issued traveling-related information (regarding such as dangers and infectious disease warnings) on the region where the factory for the application is located. (3) In other cases, JQA determines there is a reasonable reason.

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JIS Mark Scheme Guideline of JIS Certification

III. Registered trademark of JQA as an Accredited Certification Body

The certified entity is allowed to use the following registered trademark in place of Japan Quality Assurance Organization, the name of the accredited certification body , represented near the JIS mark. The certification agreement specifies the use of it.

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JIS Mark Scheme Guideline of JIS Certification

IV. Certification number and certification control number

Rules of certification number are as follows;


1) General certification: Sample) JQ0305001-210A
Certification control number Certification number Branch number

JQ 03 05 001 2 10 A
(1) (2) (3) (4) (5) (6) (7) The branch number is JQAs original control number. 2) Lot or batch certification: Sample) JQLT0305001
Certification number

JQ LT 03 05 001

(1) (8) (2) (3) (4) Certification number for lot or batch does not include branch number.

The numbers represent the following meanings and rules;

(1): Symbol of JQA as an accredited certification body (2): The code of the Bureau of Economy,Trade and Industry which governs the location of the certified entity or the code of country where the certified entity is located overseas (2-digitcode in JISX0304) (3): 2-digit-code representing the year of certification (4): 3-digit-code representing the numbers of certification obtained throughout the current fiscal year by locations (5): The number of certification maintenance surveillance conducted (starting from 0) (6): The number of applications for additions and changes (starting from 00) (7): Alphabets code of JIS Division (8): Identification mark for lot or batch certification
Sample 1) shows that JQA certified the first in the fiscal year of 2005 within the jurisdiction of the Kanto Bureau of Economic, Trade Industry for product belonging in the A division applied by the applicant located in Tokyo and conducted certification maintenance surveillance (update of certification) twice afterwards and certified additions or changes ten times between the first and the second updates.

The code of the bureau of economy, trade and industry governing the location of the certified entity
Code 01 02 03 04 05 06 07 08 09 Name of authority Hokkaido Bureau Tohoku Bureau Kanto Bureau Governing area Hokkaido Aomori,Iwate,Miyagi,Akita,Yamagata,Fukushima Ibaragi,Tochigi,Gunma,Saitama,Chiba, Tokyo,Kanagawa, Nigata,Yamanashi,Nagano,Shizuoka Toyama,Ishikawa,Gifu,Aichi,Mie Fukui,Shiga,Kyoto,Osaka,Hyogo,Nara,Wakayama Tottori,Shimane,Okayama,Hiroshima,Yamaguchi Tokushima,Kagawa,Ehime,Kochi Fukuoka,Saga,Nagasaki,Kumamoto,Oita,Miyazaki, Kagoshima Okinawa 5/ 23
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Chubu Bureau Kinki Bureau Chugoku Bureau Shikoku Bureau Kyushu Bureau Okinawa General Office

JIS Mark Scheme Guideline of JIS Certification

V. Personnel competency

On the practice of JIS certification operations, JQA has been making efforts for maintaining and improving the quality of JIS certification operations and confidence on the JIS mark scheme by arranging, educating and offering necessary trainings to competent personnel for JIS certification operations. JQA specifies the procedures of qualification for appointing the following personnel necessary for performing JIS certification operations. The classification of the personnel for JIS certification operations and the operation scope are specified as follows;
1) JIS auditor Conduct document review based on the description paper of the condition of quality management submitted by the applicants and on-site audits on the manufacturing factory relevant to certification and prepare the factory audit reports. 2) JIS17025 investigator Investigate whether the testing site (where the test will be or was conducted) is conforming to the relevant requirements of JIS Q (ISO)17025 and those of JQA and prepare the 17025 investigation reports . 3) JIS witnessing examiner Witness the tests conducted by an examiner of the applicant for the products applied at the applicants factory or operation site and prepare the test reports based on the testing results. 4) JIS certifier Verify the overall certification items, discuss the validity of certification in terms of certification process, revision status of JIS standards, product test report, reports of factory audit and such and prepare the conformity assessment report and such.

JQA ensures the fairness and confidence of JIS certification operations by complying with the provisions of regulations on services and preventing the actions that could lead suspicion or distrust from the third party against our personnel. JQA assigns auditors and personnel who have specialties on the field of the products applied, when preparing the certification plan for implementation of JIS certification operation against the application. By assigning auditors and personnel who are not concerned with the relevant company, we avoid an unreasonable influence and conduct neutral and fair operations. JQA does not assign auditors and personnel who apply to the following cases.
1) Belonged to the relevant company or the organization that was directly concerned with the company for the past two years. 2) Conducted consultant business for the relevant company within the past two years.

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JIS Mark Scheme Guideline of JIS Certification

VI. Procedures for handling disputes, complaints and objection appeals

JQA sincerely respond based on the rules, when there are complaints from the applicants and others on the overall certification, objection appeals against the judgment for certification, objection appeals against the request for corrective and preventive actions for the certified entities brought up from JQA, objection appeals against suspension of the use of certification mark and cancellation of certification or complaints and disputes raised from the other interests. If you have any objection appeals, please bring them to JQA in writing within 45 days from the date on which the reason was identified. JQA will respond within three months from the date of receiving the appeal. Contact information Japan Quality Assurance Organization JIS Certification Department 2-5-2 , Marunouchi, Chiyoda-ku, Tokyo, 100-8308 TEL: 03-6212-9239 / FAX: 03-6212-9002 Complaints, objection appeals and disputes are defined as follows;
1) Objection appeals mean that applicants represent in writing their objection against JQAs decision with regard to certification and that the users of JQAs JIS certification operations show in writing their disagreement on the JQAs decision with regard to the complaints they appealed. Complaints mean the dissatisfaction excluding objection appeals on JQA operations appealed to JQA and disagreement on the JQAs decision with regard to the disputes on JQA operations appealed to JQA by the users. The handling procedures are specified in the quality manual. Disputes mean the dissatisfaction on the JQA operations appealed to JQA by the users of the operations. The handling procedures are conducted in the same manner as complaints handling.

2)

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3)

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JIS Mark Scheme Guideline of JIS Certification

VII. Rights and duties of applicants and certified entity

Rights and duties of applicants are described in the agreement matters regarding the application for JIS mark scheme on the application form. Please confirm it. We will ask you to conclude a certification agreement on the permission of the use with regard to representation of certification mark (JIS mark), JQA logo and such after our decision of certification. The certification agreement describes the rights and duties of a certified entity. Please take a look at the Appendix 2 Certification agreement(format) for the details.

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JIS Mark Scheme Guideline of JIS Certification

VIII. Outline of procedure regarding certification

1. 2. 3. 4. 5. 6. 7. 8.

Basic flow of JQA/JIS certification Application Initial factory audit Initial product tests Certification agreement Issue of certificate Certification maintenance surveillance Additions, changes and reductions of certification 9. Temporary suspension and cancellation of certification 10. Certification costs

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JIS Mark Scheme Guideline of JIS Certification

VIII-1. Basic flow of JQA/JIS certification

1. Basic flow of JQA/JIS certification


Application

Acceptance of application

Determination of conditions such as applicable JIS standards and classification of certification [Factory audit] Quality management system audit of manufacturing factory [Product tests] Test for the conformity to the JIS standards of products

Initial conformity assessment

Approval of certification

Certification agreement

Procedure for the completion of certification

Certification maintenance surveillance

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Approval of certification based on the results of initial conformity assessment

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Conclusion of certification agreement regarding use of certification mark and such

Issue of certificate, public announcement of certified products, etc. Periodical surveillance Extra-ordinary surveillance at the time of changes on the JIS standards, etc.

Continuation of certification

Procedures from the acceptance of application for certification to issuing certificate normally take two to four months. (However, this excludes the time consumed for corrective actions and such required by the applicant side and the case in which product tests could last for a longer period.)
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JIS Mark Scheme Guideline of JIS Certification

VIII-2. Application (1/3)

2-1. Application form Description items on the application form:


Applicants name, representatives name and location Name and location of manufacturing factory of the product for certification Number and name of JIS standards applicable to products Name of products for certification Scope of certification (classification) Determine general certification or lot or batch certification Attachments: Document describing the condition of quality management of manufacturing factory (Appendix 4) and explanatory materials Explanatory materials regarding products such as categories, specifications and structures

2-2. Applicant

The following business operators are entitled to the application for the certification.
Manufacturers Manufacturers of products for certification Processors Processors of products using processing technologies for certification Retailers,Wholesaler Distributors of products for certification Importers Importers of products for certification Exporters overseas Exporters outside the country of products for certification

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JIS Mark Scheme Guideline of JIS Certification

VIII-2. Application (2/3)

2-3. Definitions of products and applicable standards The definitions of products for certification are based on the JISs. Applicable JISs being able to be used as criteria for conformity assessment are;
Product standards that exhaustively specify the quality requirements against products for certification. (full specification standards) Product standards that specify the partial requirements (regarding such as quality, performance and safety) against the relevant products (module standards) ;
Applied to the case in which products get certified for specific aspects. (The competent minister provides that in the announcement)

Product standards that specify processing technologies for the products;

2-4. Important elements on the application

Applied to the case in which the processing technologies for the products get certified.

Identify the range of certification (classification of certification,scope of products to be certified).


Define the classification of certification depending on the classification of products for certification and assign certification number. Classification of certification shall be principally defined by each JIS. Discuss with the applicant and choose one (or combine) of the followings or combine JIS with one (or combine)of the followings. By each product identified by the applicant.(model defined by the applicant) By each product in a product group holding the same characteristics that can be defined in the light of the requirements of multiple JISs as well. (Group of two or more JISs) By each type or grade designated by JIS. In the case that the classification of certification is specified in the guideline for certification per JIS divisions, the classification is primarily applied. The scope of products to be certified is identified by types, patterns, models, materials, shapes and such of the product included in the classification of certification on the application.

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Identify JIS as criteria for certification.


Products that can get certified through JQA shall be within JQAs scope of certification (JIS).

Identify manufacturing factories of products for certification.


Multiple manufacturing factories can be included in one application.

Determine general certification or lot or batch certification.


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JIS Mark Scheme Guideline of JIS Certification

VIII-2. Application (3/3)

2-5. Type of certification Initial conformity assessment and certification maintenance surveillance have two type of certification process such as general certification and lot or batch certification. They are conducted as follows;
Initial conformity assessment Product test Factory audit To be conducted Certification maintenance surveillance To be conducted

General certification

Sampling test

Lot or batch Certification (1)

Sampling test

Lot or batch Certification (2)

MEMO: General certification: Certification for products that are to be continuously manufactured or scheduled to be manufactured. Lot or batch Certification : Certification for products conducted by a unit of each lot or batch. (Note) Document review will be performed, however, JQA will conduct the on-site audit when JQA determines the necessity of it.

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Test for all items

To be conducted
(Note)

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Example applied

Mass-produced products Imported lots, Limited products Same as the above

To be not conducted

Possible to omit

To be not conducted

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JIS Mark Scheme Guideline of JIS Certification

VIII-3. Initial factory audit (1/2)

3-1. Quality management system <<Assess the quality management system of manufacturing factory. >> We ask the applicant to establish the quality management system of manufacturing factory by choosing one of the following criteria. JQA will evaluate the conformity to the criteria.
In the case of quality management system based on the conditions of technical production necessary for product manufacturing:
JIS Q1001 General guideline for certification Attachment 2 Criteria (A) for quality management system

In the case of quality management system based on JIS Q 9001(ISO 9001):


JIS Q1001 General guideline for certification Attachment 2 Criteria (B) for quality management system

Quality management system is required to be submitted by means of filling in the format of description paper for the condition of quality management (Appendix 4) on the application. In the case that subcontracted factories are to be used, we might conduct audits for the factories as occasion demands. 3-2. Responsible person of quality management <<Confirm the authorities and requirements of the quality management representative >> Assume the necessary authorities and competencies independent from manufacturing management division. Authorities to the job operation:
Concerning the practice of standardization and quality control (including education and training). Concerning the approval of the results of conformity assessment to the JIS for the products certified. Concerning the approval of delivery of products. Concerning communication and arrangement with the accredited certification body.

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Requirements for competency and qualification:


Experience of actual operations and knowledge related to the technique necessary for manufacturing or processing of products for certification. Acquired subjects on quality management under the curriculum provided in the ministerial ordinance or completed the curriculums of training courses on standardization and quality management.
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JIS Mark Scheme Guideline of JIS Certification

VIII-3. Initial factory audit (2/2)

3-3. Use of results Omit a part of the factory audits by utilizing the results of the old JIS certification.
Omit a part of the on-site audits to the old JIS mark certified factory by submitting the copy of certificate obtained based on the former laws before revised and manifestation of no changes on the quality management system and by conducting document review of the quality management status with the document describing the condition of quality management.

Use the results of assessment & registration of quality management system.


In the case that the manufacturing factorys quality management system has been JIS Q (ISO) 9001 certified, utilize the results of the certification and omit a part of the factory audits under JIS certification. For example, in the case of applying the criteria B to quality management system; When it has been registered under JIS Q (ISO) 9001 through JQA, document review and the on-site audit exclusively as to the confirmation items specified in the JIS mark ordinance and such will be basically conducted. When it has been registered under JIS Q 9001 (ISO) through a certification/registration body accredited by the accreditation body such as JAB that signed MLA of IAF, please consult us for the use. MEMO: IAF (International Accreditation Forum, Inc.)
An international organization mad up of accreditation bodies that accredit certification/registration bodies for management system, product certification bodies and such.

MLA (Multilateral Recognition Arrangement)

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JIS Mark Scheme Guideline of JIS Certification

VIII-4. Initial product tests

4-1. Initial product tests


<<Product conformity tests against the corresponding JISs will be conducted. >>

Sampling required for product tests is to be carried out randomly by JQA personnel for necessary number of samples. The trial products can be used as the testing samples . In this case, after the commencement of the manufacturing, comparison verification shall be performed between the both.(trial products and sample from actual manufactured products) When pre-processing is necessary for the samples or the test could last for a longer period, JQA cope with those cases under discussion with the applicant. 4-2. Testing site Product tests can be conducted in one of the following ways.
Testing at JQAs testing site. Witnessing test at the applicant site using thetesting facility of the applicant under the witness of examiner from JQA. Testing at a subcontracted laboratory of JQA (in the case the the contract has been made). Use of the testing data obtained through the other testing organization to be submitted for the use on the application. * The JIS 17025 investigator will check if the testing site has a competency to satisfy the applicable part of the requirements of JIS Q (ISO) 17025, although handling method will be different among the cases.

Witnessing test: JIS witnessing examiner will conduct a witnessing test at the applicants testing facility (factory and such) or the external one designated by the applicant. Use of testing data: The testing data obtained through the other testing organization by the applicant in advance can be used.
In this case, it shall be presumed that the testing organization that prepared the testing data has been accredited under the JIS Q 17025. On the verification of the testing data, spottesting will be conducted at the appropriate laboratory.
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JIS Mark Scheme Guideline of JIS Certification

VIII-5. Certification agreement / VIII-6. Issue of certificate

5. Certification agreement The successful applicant is required to sign on the certification agreement with JQA that sets forth JIS mark usage conditions and such. The outline of the contents of the agreement is as follows;
Effective period of certification agreement Conditions of the use of certification mark and handling of the misuse Conditions of surveillance * Matters on such as frequency, product tests and factory audit for quality management system Notification with regard to additions, changes or reductions of manufacturing site or products for certification Handling of objection appeals, disputes and such Cancellation and temporary suspension of certification Public announcement of certification items Keeping of confidentiality, etc.

6. Issue of certificate

JQA will issue a certificate upon conclusion of the certification agreement. The outline of the contents of the certificate is as follows;
Date of certification and certification number Name and address of the certified entity Symbol for applicable JIS and such Names of products or processing technologies Name and location of factory or operation site Quantity and identification number in case of lot or batch certification Provisions of JIS ordinance relevant to certification Name and address of JQA, etc.

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JIS Mark Scheme Guideline of JIS Certification

VIII-7. Certification Maintenance Surveillance

7-1. Certification maintenance surveillance (hereinafter referred to as Surveillance) Surveillance shall be regularly conducted more than once every three years starting from the date of certification.
Whether the quality management system confirmed at the initial factory audit is being maintained and operated with effectiveness in line with the description paper for condition of the quality management.
Certification maintenance factory audit. Certification maintenance product tests.

Whether the samples are conforming to the corresponding JIS.

Normally certification maintenance product tests are to be conducted for all the elements of the initial product tests. However, on the following cases, it is considered that all the elements of the initial product tests are not necessarily carried out repeatedly during the certification maintenance product tests.
When the certified products are custom-made. When the product samples are expensive. When the accredited certification body considers it appropriate, etc.

Certification maintenance factory audit is principally conducted by each classification of certification, however, when the manufacturing site for audit has plural classification of certification under the same quality management system, it is conducted in a lump. Extra-ordinary certification maintenance surveillance (hereinafter referred to as Extra-ordinary surveillance):
In some cases, the extra-ordinary surveillance might be conducted other than the periodical surveillance . The extra ordinary surveillance is to be carried out when it is considered that the conformity of products and/or the quality management system of the manufacturing site could be affected due to the following matters; When the specification of a certified product or quality management system is changed. When the corresponding JIS is revised. When complaints are appealed from the third party. In other case, when JQA considers it necessary.
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VIII-7. Certification Maintenance Surveillance

7-2. Procedures for surveillance We ask the successful applicant to pay the maintenance fee for registration of certification. (Refer to VIII-10. Certification costs) The maintenance fee for registration of certification will be charged for each one classification of certification. We will ask the successful applicant to pay the maintenance fee for registration of certification for one year starting from April 1 every year. We will send the notification of surveillance to the certified entity(the successful applicant ) six months prior to the expiration date of the certification. We will send the certification plan and the estimate to the certified entity four months prior to the expiration date of the certification and we will conduct the surveillance after the certified entitys confirmation of the contents of the documents submitted by us. 7-3. Basic flow of surveillance

Notification of surveillance

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Certification plan and estimate

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6 months prior to the expiration date of certification

4 months prior to the expiration date of certification [Factory audit] Audit for the quality management system of manufacturing site [Product tests] Product conformity tests against the corresponding JIS Approval of certification based on the results of surveillance

Approval of maintaining certification

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VIII-8. Additions, changes and reductions of certification

8. Additions, changes and reductions of certification Additions of a new classification of certification is taken as the application
for new certification.

When requesting the additions, changes or reductions on the scope of products certified, make an application for these as well. Additions, changes or reductions on the scope of products certified are defined as follows; 1) Additions, changes or reductions of manufacturing site specified in the scope of products certified. 2) Additions, changes or reductions of type or grade specified in the scope of products certified. 3) Additions, changes or reductions of products specified in the scope of products certified. When the quality management system of the manufacturing site or the specifications of products are scheduled to be changed, JQA will determine whether the factory audit or product tests (an extra ordinary surveillance) should be conducted and inform the certified entity of the matters determined.

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VIII-9. Temporary suspension and cancellation of certification

9. Temporary suspension and cancellation of certification


When the following matters arose on the side of the certified entity, we request in writing for the temporary suspension of the use of certification mark and the necessary measures to be taken.
1) The JIS certified products are not conforming to the corresponding JIS. 2) The quality management system of the certified entity does not meet the criteria, thereby, the JIS certified products could fail to meet the corresponding JIS. 3) The certified entity does not properly and immediately respond to the claims from JQA as to the misuse of certification mark and such.

If it falls within one of the following cases, we will cancel the entire certification regarding the certified entity.
1) The certified entity rejected , hindered or evaded the surveillance. 2) JIS certification mark or misleading mark is exhibited on the products regarding JIS certification within the given period for corrective actions specified in the above mentioned JQAs claim note. 3) The certified entity delivered the products in stock on which the certification mark is affixed that are nonconforming to the corresponding JIS within the given period for corrective actions specified in the above mentioned JQAs claim note.

Other than the above cancellation of certification, we might cancel certification if it falls within one of the following cases.
1) The certified entity failed to settle the debt on JQA (including charges and costs for certification and its maintenance) by the due date of the payments. 2) The certified entity violated the certification agreement.

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When the actions for suspending the use (temporary suspension) of certification mark or canceling certification are required, JIS certification control committee of JQA will discuss the actions and inform the certified entity of the results of the discussion in writing.

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VIII-10. Certification costs

10. Certification costs


Certification costs (charges for certification) are made up of the followings, which vary among general certification, lot or batch certification; Application fee:
Costs for checking the contents of the application and for administrative operation for the acceptance. Applied exclusively to the new application (by the unit of certification number to be granted).

Fee for initial conformity assessment:

Initial product test fee: Costs required for sampling and product tests. Initial factory audit fee: Costs required for review of the submitted document and on-site audit as to audits of quality management system. 17025 investigation fee: Costs for the investigations on the competency of the relevant testing site to meet the requirements of JIS Q (ISO) 17025and JQA, when the applicants requested for conducting the test at their own test site or for using the testing data.

Fee for certification :

Costs regarding the operations such as arranging test and audit, evaluating and approving certification, preparing the records of certification, issuing reports and such, issuing certificate, concluding certification agreement, and registering and releasing certification.

Fee for issuing additional certificate and reports:

One copy of certificate or reports is free of charge. Costs for issuing the additional copies of them more than one requested by a certified entity.

Maintenance fee for registration of certification:


Costs regarding the operations such as providing information to a certified entity, responding to the revisions of standards, responding to and managing the changes on the contents for registration and maintaining the released certification information. Every year we request the payment for one year starting from April 1 of the following fiscal year of the date of certification as long as the certification is maintained. Regarding the maintenance fee for the year of the date of certification ( first year ) ,the fee for number of month left of the fiscal year shall be demanded. Number of month left means from the next month of the month of the date of certification to the end of the fiscal year.

Fee for certification maintenance surveillance:


Costs regarding surveillance after getting JIS certification in the case of general certification (as to the product tests and manufacturing site audit for maintaining certificate).

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Fee for extra-ordinary certification maintenance surveillance :


Costs required when an extra ordinary certification maintenance surveillance is conducted.

Fee for business trip:


Costs including traveling, accommodation and transportation.

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JIS Mark Scheme Guideline of JIS Certification

IX. For your inquires and application

Japan Quality Assurance Organization JIS Certification Department 2-5-2, Marunouchi, Chiyoda-ku, Tokyo 100-8308, Japan TEL: 03-6212-9239 / FAX: 03-6212-9002

e-mail: jis-ninshou@jqa.jp / Website: http://www.jqa.jp

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