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DETAILS
1. Schedule the Management meeting at least once a year or as the need arises. Note : Management Review is usually done after the Internal Audit is completed.
2. Management Representative
MRM Agenda
2. Prepare the agenda for the meeting which could be any or all of the following 2.1 Minutes of Previous Meeting. 2.2 Review of Corrective Actions from Previous Meeting 2.3 Review of General Actions from Previous Meeting 2.4 Changes to the Quality Assurance Standards, Quality Assessment Schedule or Certification Requirements 2.5 Review Input: Results of a. Internal/ External Audits b. Customer Feedback System c. Performance Status of Corrective and Preventive Actions 2.6 Review Outputs a. Improvement of the effectiveness of the system b. Improvement of the services related to customer requirements c. Needed resources d. Updates in objectives/ Policies 2.7 Proposed Quality Assurance System improvements/ modifications. 2.8 Scheduled Internal Audits 2.9 Subcontractor/ suppliers performance. 2.10 Staff training needs review 2.11 Review of infrastructure and work environment 2.12 Any other business/ concerns 2.13 Date and time of next MRM. 3. Prepare the MRM Notice and have it approved by the Operations Manager Circulate the approved memo to all the attendees.
MRM Notice
MRM
5. Come up with new plan of action for discussed items that need them. Plan of action should identify responsible persons, time lines and resources needed.
6. Record the minutes of the meeting and prepare the formal report not later than one week after the meeting and circulate to all MRM attendees, including those who were not present.
7. DCO
MRM Records
10. File and maintain all MRM related records. The records could be made available to external auditors if requested.