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From the Japanese phrase Hoshin Kanri Hoshin = Kanri = Shining metal compass or pointing direction Management or policy
2011
Hoshin Planning is like a management compass, which points everyone in the organization in the same direction, toward a common goal or destination.
DEFINITION:
Hoshin Kanri is a Planning and Management System that focuses and aligns the organization to achieve outstanding breakthroughs for all its customers. Hoshin Planning does not replace other management strategies; it is a type of strategic planning system that orchestrates continuous improvement and breakthroughs. It selects the area that needs improvement, makes sure the right people get involved, and that the improvement is implemented. Often multiple long-term goals result from the strategic planning process. HOSHIN PLANNING process can be used to identify which goals from the long-term plan will be addressed by the entire organization during the annual planning cycles. The assumption is that the long-term plan contains more than can be accomplished in any one year that the HOSHIN PLANNING process helps to focus on vital few goals for that year.
HoshinPlanning
2011
2. Commitment to customers
Including targets and means at every level of the organization that are based on meeting the needs and expectations that customers rank as most important.
HoshinPlanning
2011
Individuals Not specified Final reviews on results Final reviews on results Numerous Data not required
HoshinPlanning
2011