Question1

Marks: 1

The study of information systems is a _____ field Choose one answer. a. Sociotechnical b. Technical c. Management d. Multidisciplinary

Question2
Marks: 1

Each organisation has a unique corporate _____, or fundamental set of assumptions, values, and ways of doing things, that has been accepted by most of its members. Choose one answer. a. culture b. management style c. workstyle d. strategy

Question3
Marks: 1

Three interrelated changes in information technology are affecting companies worldwide. Which of the following is NOT one of these changes? Choose one answer. a. The emerging mobile digital platform b. Growth of cloud computing c. Growth of web mining and text mining d. Growth of online software as a service

Question4
Marks: 1

Which main business function is responsible for maintaining the organisation's financial records? Choose one answer. a. sales and marketing b. human resources c. finance and accounting d. manufacturing and production

Question5
Marks: 1

_____ refer to the set of logically related tasks and behaviours that organisations develop over time to produce specific business results and the unique manner in which these activities are organised and coordinated. Choose one answer. a. Business procedures b. Business workflow c. Business policies d. Business processes

Question6
Marks: 1

A business model describes how a company Choose one answer. a. rely on its IT infrastructure to conduct its business

b. establishes links with its customers and suppliers in the c. interacts with its customers to generate revenues

d. produces, delivers and sells a product or service to cre

Question7
Marks: 1

Blogs, wikis, e-mails and instant messaging services are ______ which enable employees to interact as online communities.

Choose one answer. a. collaborative decision-making applications b. business intelligence applications c. personal productivity applications d. web 2.0 applications

Question8
Marks: 1

An example of Web 2.0 technologies is Choose one answer. a. Electronic payment b. Business intelligence c. Social networking d. Virtual meetings

Question9
Marks: 1

Each organisation must carefully design and manage its ________ so that it has the set of technology services it needs for the work it wants to accomplish iwth information systems. Choose one answer. a. IT infrastructure b. IT architecture c. IT framework d. IT blueprint

Question10
Marks: 1

The first thing a UPS driver picks up each day is a handheld computer called a DIAD, which is the acronym for: Choose one answer. a. Distance Inquiry Access Device

b. Delivery Information Acquisition Device c. Direct Information Access Device d. Data Inquiry Access Device

Question11
Marks: 1

____ relies on its Retail Link System to digitally link its suppliers to every one of its stores so that as soon as a customer purchases an item, the supplier monitoring the item know to ship a replacement to the shelf. Choose one answer. a. Walmart b. Amazon c. JC Penney d. Lands' End

Question12
Marks: 1

Which of the following is NOT a key element of an organisation? Choose one answer. a. Technology b. Business processes c. Culture d. Structure

Question13
Marks: 1

Which term refers to "business being conducted continuously, 24/7, rather than in narrow "work day" time bands of 9am to 5pm? Choose one answer. a. Clock shifting b. Time shifting c. Space shifting

d. Work shifting

Question14
Marks: 1

Private intranets extended to authorized users outside the organisation are called _____. Choose one answer. a. blogs b. extranets c. wikis d. VOIP

Question15
Marks: 1

Which business objective would an organisation be aiming to achieve if it invests in new information systems capabilities in order to comply with legislation? Choose one answer. a. survival b. improved reporting c. improved decision making d. customer intimacy

Question16
Marks: 1

Internal corporate networks based on Internet technology are called Choose one answer. a. Intranets b. PABX c. Extranets d. Local area networks

Question17
Marks: 1

In an effort to reduce travel expenses, many companies, both large and small, are using which technology? Choose one answer. a. Videoconferencing b. Emails c. Facebook d. VOIP

Question18
Marks: 1

Business firms invest heavily in information to achieve six strategic business objectives. Which of the following is NOT one of these objectives? Choose one answer. a. Customer and supplier intimacy b. Operational excellence c. Competitive advantage d. Employee productivity

Question19
Marks: 1

The strength of ______ and the growth of ______ allow organisations to rely more on telework, remote work, and distributed decision marking. Choose one answer. a. mobile digital platform; web 2.0 applications

b. online software as a service; business intelligence c. cloud computing; dual-core processor technology d. cloud computing; mobile digital platform

Question20
Marks: 1

An example of an organisational complementary asset is Choose one answer.

a. Incentives for management innovation. b. Teamwork and collaborative work environments. c. Strong information systems development team. d. IT-enriched education programs.