Running Head: Wi-Fi INTERNET PLANS COMPARISON

Wi-Fi Internet Home Plans in Toronto: A Comparison between Rogers and Bell Amarpreet Singh Sethi Student ID: 911 274 711 Business Communications Professor: Jannete Morrison Sheridan College

Wi-Fi INTERNET PLANS COMPARISON

Abstract

(www.insidegta.com)

This report compares Wi-Fi Internet connection plans of 2 companies i.e. Rogers and Bell to determine which one of them is better in terms of price, speed & services. Examining and studying plans of both companies, it has been concluded that there is difference in installation charges, upload and download speed for similar plans. For instance Bell is giving 6 months discount reducing rate to just half. Bell installation charge is much lower and moreover it is providing higher upload and download speed as compared to Rogers. So in the battle of the Internet Service Providers, Bell is the better choice for Wi-Fi Internet connections.

Wi-Fi INTERNET PLANS COMPARISON

Introduction
The purpose of this report is to study about various plans offered to purchase Wi-Fi Internet connection for home usage. The report compares 2 companies i.e. Rogers and Bell providing WiFi Connection. The report considers various plans and their initial charges, monthly charge, services, speed from both Rogers and Bell and thus concluding which one is best. The comparison and all data, information for the doing this research work has been taken from both companys websites and some other websites too. A reference page has been included at last of report.

Background
Living in Toronto with less income and huge expenses, everybody wants to save money from anything he/she buys. With such a busy life getting less time for personnel works, Internet has become necessity to do all work sitting home providing immediate access to information, bank accounts, social networking, education; purchase/sell online and many other things. In a family, we cant think everybody working on single computer. Everybody has his/her own laptops and want to use internet sitting in their rooms, for which Wi-Fi internet has been always a benefit. International students also want to save money by sharing expenses for internet with other roommates, so for this they too go for Wi-Fi connection. But nobody knows which company services to choose and what are best plans. And so at last what happen is very low speed and more monthly charge. This report provides a comparison between 2 big companies and thus helping to successfully choose best plan saving money and getting fast speed.

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Comparison between Rogers and Bell

(Note: For comparison, we are considering common plans in usage)

Rogers
1. Plan Name: Lite (www.rogers.com)
Monthly Charges: $35.99 + Taxes Installation Charges: Free Installation but $14.95 one-time activation fee apply, plus $7.00/modem rental or $199.95 modem purchase (for "N" home networking modem) Upload Speed : up to 256kbps Download Speed: up to 3Mbps Monthly usage allowance: 15GB

Charges for Extra Usage: $4.00/GB to a maximum of $50.00

2. Plan Name: Express (www.rogers.com)

Monthly Charges: $48.99 + Taxes Installation Charges: Free Installation but $14.95 one-time activation fee apply, plus $7.00/modem rental or $199.95 modem purchase (for "N" home networking modem) Upload Speed : up to 512kbps Download Speed: up to 3Mbps Monthly usage allowance: 70GB Charges for Extra Usage: $2.00/GB to a maximum of $50.00

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If our usage is more than 75GB, then Rogers have other plans like Extreme, Extreme Plus which can be upgraded as per required higher specification.

Bell
Plan Name: Performance (www.bell.ca)
Monthly Charges: $24.47+ Taxes for first 6 months and then $43.95 + tax Installation Charges: $74.99 One-time installation charge Upload Speed : up to 1Mbps Download Speed: up to 6Mbps Monthly usage allowance: 25GB Charges for Extra Usage: $5/month for 40 GB

Plan Name: Fibre 16 (www.bell.ca)

Monthly Charges: $26.97+ Taxes for first 6 months and then $48.95 + tax Installation Charges: $74.99 One-time installation charge Upload Speed : up to 1Mbps Download Speed: up to 16Mbps Monthly usage allowance: 65GB Charges for Extra Usage: $5/month for 40 GB If we require more data usage or more upload or download speed, there are other plans too which can be chosen like Fibre 25, but then per month charges will too increase.

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Conclusions

(Thomas, 2011) 1. Price: This is what most people are going to look at first. The average person isnt going to need a super-fast internet connection and 500GB of usage. So for common plans, looking into charges, Bell wins easily, giving 6 months discount on monthly charges reducing rates to half. 2. Speed/Bandwidth: Taking a look at the least expensive option again youll see that Bell gives you download speeds of up to 6Mbps and upload speed of 1Mbps. But Rogers is just giving 3Mbps and 256kbps speed. 3. Installation Charge: Again Bell is saving customers money charging only $74 onetime payment but Rogers charges $199 for modem may be one-time or in instalments. 4. Bell is DSL which has a more or less constant speed, whereas Rogers is cable, which has higher peaks but will not maintain that speed at all times. Speeds would differ for different times of day, and different places for both, so it will depend on where you live. 5. Customer services of Bell and Rogers: Both have online registration facility so view bills, plan changing, and usage update. Both provide free online security system for

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virus protection. Both companies advertise 24 hour customer service through email, phone or text. But Bell customer services have been known for poor customer service, a longstanding problem that shows no signs of improvement. Bell has 30 call centres across Canada, most operated by the company and some by outside suppliers John Jackson, a Bell customer for 35 years, decided to switch to Rogers after trying fruitlessly to put his computer on a separate line from his phone to cut background noise. "I've never done business with Rogers," he says, "but I think it would be almost impossible for them to supply service that is worse than Bell's." (Roseman, 2011) So Bell has to improve such problems to increase market else they may lose their valuable customers.

So overall we can conclude that Bell is providing cheaper and better Wi-Fi internet connection facility than Rogers. But now there are many other players like Wind, Teksavvy which are too giving their best services with cheaper rates and so competition is becoming harder more and more.

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Works Cited
(n.d.). Retrieved from www.bell.ca: http://www.bell.ca/Bell_Internet/Products (n.d.). Retrieved from www.insidegta.com: http://www.insidegta.com/wpcontent/uploads/2011/01/bell_vs_rogers_toronto.png An alternative to Bell and Rogers. (27 July 2011). Retrieved from http://go.galegroup.com.library.sheridanc.on.ca/ps/i.do?id=GALE%7CA262559850&v=2.1&u=ko _acd_shc&it=r&p=SPN.SP22&sw=w Hill, P. (n.d.). The Advantages of Home Internet. Retrieved from www.ehow.com: http://www.ehow.com/facts_5132115_advantages-home-internet.html Index of /wp-content/uploads/2011/09. (n.d.). Retrieved from www.mobilesyrup.com : http://mobilesyrup.com/wp-content/uploads/2011/09/bell-lte-rogers-belltbe1316874792567.png McRae, K. (2011, July). Bell vs. Rogers: which should you choose for home Internet? Retrieved from www.techvibes.com: http://www.techvibes.com/blog/bell-vs-rogers-which-should-youchoose-for-home-internet-2011-06-01 Mitchell, B. (n.d.). Types of Internet connections available in home networking. Retrieved from http://compnetworking.about.com/od/homenetworking/a/homeconnection.htm ROGERS HI-SPEED INTERNET. (n.d.). Retrieved from www.rogers.com: https://www.rogers.com/web/link/hispeedBrowseFlowDetail?productID=WAVE&subtab=hardw are&cm_mmc_o=mH4j7BBTkwCjC2z_kw2By5jqZmGjHECjC8bywkwll%20ZBFw%20WwfcByL%20 C%204bll5wkkbETl%20C%20PyBzpCjCyBTwy%20cbywkwll%20bEfwyEwf&gclid=CJvMypGMK4CFYoDQAodHyhczw Roseman, E. (2011). An alternative to Bell and Rogers. Toronto Star. Thomas, K. (2011, July). Telus vs Shaw vs Rogers vs Bell: The Techvibes Guide to Choosing Your Home Internet Provider . Retrieved from http://www.techvibes.com: http://www.techvibes.com/blog/telus-vs-shaw-vs-rogers-vs-bell-the-techvibes-guide-tochoosing-your-home-internet-provider-infographic-2011-07-12