DATA WAREHOUSING & BUSINESS INTELLIGENCE GOVERNANCE PROCESS WHAT WE CAN YOU FOR YOUR BUSINESS

DATA MANAGEMENT & WAREHOUSING

WHAT WE OFFER:
Six governance processes that cover the entire BI & DW Lifecycle
Data Lifecycle Data Models Data Quality Data Security Data Warehousing Metadata

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2012 Data Management & Warehousing

OUR GOVERNANCE PROCESS TEMPLATE

People
Roles and Responsibilities Forums
Defined responsibilities Accountability Purpose or each forum or communication tool Authority to make decisions Participants who should contribute

Processes

Methodologies Standards Tools

Description of the process Links to and compliance with standard processes Use of standard documentation Reference documents for the consistent use of IT Tools to support projects Tools to support operational area Collection and analysis of metrics Audits of projects

Compliance

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WHAT WE DELIVER: THE PROCESS DOCUMENTATION

A Governance Framework Presentation used for briefing and training

Detailed Wallchart Process Diagrams that have been expanded to give greater clarity and aid in understanding the process.

The Governance Process Manual a detailed document that covers the entire process

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2012 Data Management & Warehousing

GOVERNANCE PROCESS: DATA LIFECYCLE

The Data Lifecycle describes how the data stored in the Data Warehouse is managed over time. Conflicting factors need to be balanced:
Capacity
Capacity is finite, and extension has a cost associated.

Performance
Performance is affected by data volume and hardware.

Historical Reporting
Users require historical information for reporting.

Regulation
Regulation of what data can be retained and for how long.

Archive, Backup and Restoration

Has performance, capacity and cost implications, and will also be regulated.

Data Security Governance will:

Put in place a process for managing, and balancing these factors. Allow Business users to understand and request changes to the Data Lifecycle

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GOVERNANCE PROCESS: DATA MODEL

Governance of the Data Model is important to organisations because:
The Data Model is the basis for controlling all data flow into and out of the Data Warehouse, ensuring that performance is optimised and that the Query Requirements of the user are fulfilled. Failure to create and maintain a robust Data Model can result in:
Poor Load performance Poor Query Performance Inconsistency in Warehouse output and misinterpretation of results Higher cost of Maintenance Poor Data Quality

Data Model Governance will:

Put in place a process for controlling changes to the Data Model and ensuring consistency. Help facilitate performance gains for the Users Queries, and in the loading of Data from the Source Systems through to the Data Marts

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GOVERNANCE PROCESS: DATA QUALITY

Data Quality is important to organisations because:
They rely on data for decision making will need to be certain that the information being used is correct. Failure to ensure this data is accurate, complete and available in time can result in:
Missed Business Opportunities Poor Strategy Decisions Loss of Market Position Poor understanding of the Business Operations Diminished Customer Relations Unnecessary Expenditure

Data Quality Governance will:

Put in place a process for identifying and resolving problems with business data. allow for the Business Users to be confident in their decision making. Provide the controls and measures for understanding the quality of the data and

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GOVERNANCE PROCESS: DATA SECURITY

Data Security describes who can access what data, when and where. Conflicting factors need to be balanced:
Architecture
Architecture can enable the Security Model to be simplified by separating data with different Security requirements.

Data Lifecycle
Security implementations will have to apply to live data as well as archived data.

Business Unit Requirement

Business Units will have different requirements over who can access data. Eg. Argus

Compliance
Legislation such as Data protection will stipulate security on some data types. Eg. Customer Data.

Company Policy
Protection for certain sensitive company data. Eg. HR Data or Performance Data.

Business Intelligence Personnel

Special access levels for certain Data Warehouse Personnel. Eg. Data Quality Analyst

Business Intelligence Mission

To freely provide information to those that need it. Approved at a high level.

Data Security Governance will:

Put in place a process for managing, and balancing these factors. Allow Business users to understand and request changes to Data Security

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2012 Data Management & Warehousing

GOVERNANCE PROCESS: DATA WAREHOUSING

Data Warehousing Governance is important because:
Data Warehousing projects are large, time-consuming and expensive Users are often disappointed with the accuracy and performance of data warehouses Often large sections of data warehouses are unused Load times often extend beyond the time allocated

Data Warehousing Governance will ensure that:

The user requirements will be met effectively The scope will be limited to user requirements which deliver benefit at agreed cost The project timescales will be predictable The solution will be robust and require limited re-work The data will be accurate and up-to-date The changes and issues will be handled promptly The performance of loading and querying will be adequate

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2012 Data Management & Warehousing

GOVERNANCE PROCESS: METADATA

Business Metadata Definitions - Business Terms, Acronyms and Abbreviations, also the business description for Data Elements Ownership - Of the data, the definitions, the responsibility for maintenance Relationships - how definitions, data sources and ownerships overlap or relate to one another Availability - expected availability of a system, such as the batch window, the Service Level Agreement (SLA), and the query window for the users ETL - execution times of the various ETL elements, the individual and overall run times, counts of the records inserted, updated and deleted, and information about when the ETL mappings were created or changed Querying - Queries being executed by the users, the execution time and duration, and the tables and fields being accessed Data Rules - Details such as maximum string lengths, accepted values, and number precision Data Quality - Output from the Automated Data Checking System and the Issue Tracking System

Technical Metadata

Metadata System - It is not expected that a single system can capture and store all of a companys Metadata, but rather that the Metadata solution is a collection of heterogeneous systems used together. Metadata Governance will:

Put in place a process for creating new Business and Technical Metadata, controlling changes to the Metadata and ensuring consistency of capture. Lead to better understanding of Business Definitions, Batch Window Utilisation, ETL Processing and Query Performance.

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2012 Data Management & Warehousing

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OUR GOAL
To help you design, deliver, implement and execute good governance of
Data Lifecycle Data Models Data Quality Data Security Data Warehousing Metadata
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CONTACT US
Data Management & Warehousing
Website: http://www.datamgmt.com Telephone: +44 (0) 118 321 5930

David Walker
E-Mail: davidw@datamgmt.com Telephone: +44 (0) 7990 594 372 Skype: datamgmt White Papers: http://scribd.com/davidmwalker
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ABOUT US
Data Management & Warehousing is a UK based consultancy that has been delivering successful business intelligence and data warehousing solutions since 1995. Our consultants have worked with major corporations around the world including the US, Europe, Africa and the Middle East. We have worked in many industry sectors such as telcos, manufacturing, retail, financial and transport. We provide governance and project management as well as expertise in the leading technologies.
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DATA WAREHOUSING & BUSINESS INTELLIGENCE GOVERNANCE PROCESS THANK YOU

DATA MANAGEMENT & WAREHOUSING