Canon MF Update Tool Users Guide (Web Edition)

Canon MF Update Tool is used to update the firmware for the select models of Canon multi-function printers. To perform this update, you will need a computer and Canon MF Update Tool software, available for download from our website.

Models Applicable for This Update MF5600 Series MF5700 Series MF3110 Series MF8170c

System Requirements CPU Memory Available Hard Disk Space Interface OS MMX Pentium 233 MHz or faster 128 MB or greater 50 MB or greater USB Microsoft Windows 2000 Professional Microsoft Windows XP Home or Professional Edition SP1 or SP2

Copyright Copyright 2005 Canon Inc. All rights reserved. No part of this document may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc.

Trademarks Canon is a trademark of Canon Inc. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or in other countries.

Abbreviations Used in This Document Microsoft Windows 2000 operating system is referred to as Windows 2000. Microsoft Windows XP operating system is referred to as Windows XP.

Preparation
Before starting the update, perform the following steps to prepare the machine and your computer:

Ensure that In Use/Memory indicator on the operation panel of the machine is not lit or blinking. If it is, wait until all the jobs (i.e., sending and receiving faxes, copying, printing, and/or scanning) are finished, and then confirm that In Use/Memory indicator is turned off.

Ensure that Alarm indicator on the operation panel is not blinking. If In Use/Memory indicator is lit and Alarm indicator is blinking at the same time, jobs are held unfinished in the machine due to an error, possibly because toner or paper has run out, or the cartridge is not installed. Check the LCD for an error message and refer to the documentation that came with the machine to resolve the error.

Disconnect ALL the cables from the machine, including the power cord. Then reconnect ONLY the power cord and wait until the machine returns to the standby mode.

Restart your computer so that the memory is as fresh as possible. When your computer is fully restarted and ready to use, reconnect the USB cable directly to the machine and your computer. Do NOT use a USB hub to connect the cable, as it may lead to a connection error.

If Found New Hardware Wizard appears on your computer screen, click [Cancel]. The Found New Hardware Wizard is not used at any point during this update.

Your machine is now ready for firmware update. Install and run Canon MF Update Tool on your computer to perform the update.

Installing Canon MF Update Tool

IMPORTANT: - Log in with an administrator account to install Canon MF Update Tool. - Ensure that no application program is running on your computer, including anti-virus software.

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Double-click Canon MF Update Tool Setup program (CUT_EZ_Setup.exe or CUT_EN_Setup.exe) you downloaded. Click [Next] to proceed.

Read the license agreement. Check [I accept the terms in the license agreement] and click [Next].

Select the destination folder to install Canon MF Update Tool. Click [Next].

Click [Install] to start installation.

Click [Finish] to exit the Setup program. Canon MF Update Tool starts automatically by default.

If you do not wish to perform the update at this time, uncheck [Launch the program] before exiting Canon MF Update Tool Setup. When you are ready to perform the update, or if you canceled the update without completing it, you can start Canon MF Update Tool from the Windows desktop: Windows XP: [start] [All Programs] [Canon MF Update Tool] [Canon MF Update Tool] Windows 2000: [Start] [Programs] [Canon MF Update Tool] [Canon MF Update Tool]

Updating Firmware
Canon MF Update Tool is designed so that you can complete the update procedure by following the instructions displayed on the screen. However, if you prepared the machine and your computer as explained in this document, you have already completed most of the steps necessary to perform the update. The machine diagrams displayed on the screen will vary depending on the model being updated (MF5700 Series used for examples in this document).

Start Canon MF Update Tool (if you have not done so when you exited the Setup program).

If the firmware is not found: The firmware file may have been deleted or corrupted. Re-install Canon MF Update Tool and try again. Click [OK] and exit the program. Canon MF Update Tool will be automatically uninstalled from your computer.

Read notes on machine preparation. When you are finished, click [Start] to proceed.

It is recommended, though not necessary, to print out speed dialing lists (for applicable models only) before starting the update procedure.

If the machine is not recognized: Check if the machine is turned on, USB cable is properly connected, or the correct model is connected. Click [OK] and follow the instructions on the screen.

Confirm that no document or job is held in the machine.

Check [The memory lamp is turned off.] and click [OK] to continue. If In Use/Memory or Alarm indicator is lit or blinking, see Preparation on p. 2.

Confirm that telephone and network cables are disconnected (for applicable models only).

For instructions on how to disconnect the cables and restart the machine, see Preparation on p. 2. 7

Exit the energy saver mode (if applicable).

Press [Energy Saver] on the operation panel to exit the energy saver mode. The Energy Saver key should be turned off.

Set the download mode.

Set the download mode on the machine as follows: - Press [COPY], [Menu], then [#] on the operation panel. - Press [<] until #DOWNLOAD is displayed on the LCD.

Start the download.

Press [Set] ([OK]) to set the machine ready for downloading.

If Found New Hardware Wizard appears on your computer screen, click [Cancel] to close the Wizard.

Click [Start] to start downloading the firmware. The progress bar shows how far the download has progressed.

IMPORTANT: - Do NOT turn off the machine, disconnect the USB cable, or perform any other operations while the update is in progress.

If the machine firmware is newer than expected: Updating is not necessary as the firmware version of the machine is already higher than the one included in Canon MF Update Tool. Click [OK] and follow the instructions on the screen.

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If an error occurs while downloading the firmware: Check if the machine is turned on, or the USB cable is properly connected. Click [OK] and follow the instructions on the screen.

Complete the firmware update.

When the update is completed, click [OK] to continue.

If the update is not completed within the time limit: Check if the machine is turned on, or the USB cable is properly connected. Click [OK] and follow the instructions on the screen.

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If a processing error occurs: Check if the machine is turned on, or the USB cable is properly connected. Click [OK] and follow the instructions on the screen.

Restart the machine.

Disconnect the power cord from the machine. Reconnect the telephone and network cables (if applicable). Wait for at least five seconds, and then restart the machine to finish the firmware update.

10 Click [End] to exit Canon MF Update Tool. The program will be automatically uninstalled from
your computer.

Congratulations! You have successfully updated the firmware for the machine.

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