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202 212 232 485 FSK PSK LAN Dial-up Service Channels Overheads
Protocols
ASCII TL1 DCM DCP E2 FX8800 Modbus TABS TBOS TRIP POP3 NTP Ping SNMP Teltrac X.25 NEC 21SV Badger Cordell Datalok Felix Granger Alphanumeric Paging SMTP TMonNet
RTUs
Legacy RTUs
PBXs
Battery Plants
Switches
SNMP Devices
(PBXs, Switches, Routers)
ASCII Devices
(PBXs, Switches, Routers)
LAN / WAN
DPS Telecom Remotes
SNMP Traps
TBOS Remotes
DCP/DCPf/DCPx Remotes
Badger, Larse, NEC, and Other Legacy Remotes
www.dpstelecom.com
1-800-622-3314
SNMP Solutions Cookbook DPS Telecom 4955 East Yale Avenue, Fresno, CA 93727 (800) 622-3314 Fax (559) 454-1688 www.dpstelecom.com
Copyright 2005 DPS Telecom All rights reserved, including the right to reproduce this white paper or portions thereof in any form without written permission from DPS Telecom. For information, please write to DPS Telecom 4955 E. Yale Ave., Fresno, CA 93727-1523 Call: 1-800-622-3314 Email: info@dpstele.com Printed in the U.S.A
SNMP Solutions Cookbook DPS Telecom 4955 East Yale Avenue, Fresno, CA 93727 (800) 622-3314 Fax (559) 454-1688 www.dpstelecom.com
SNMP Solutions
Create a MOM System Incorporated SNMP and Non-SNMP Network Elements . . . . . . . . . . . . . . . 4 Create a Local NOC for Local Visibility Within an SNMP Network . . . . . . . . . . . . . . . . . . . . . . . . . 5 Mediate Non-SNMP Alarms to SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Mediate SNMP Alarms to TL1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Filter Nuisance Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Mediate TBOS Alarms to SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Mediate Contact Closures Collected at Your Main Distribution Frame to SNMP . . . . . . . . . . . . . . . 8 Mediate Contact Closures and Analog Inputs to SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Monitor Using SNMP Over Dial-Up or Serial Transport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Ping IP Elements and Receive SNMP Traps if a Device Fails or Goes Offline . . . . . . . . . . . . . . . . 11 Send Alarm Notifications to Maintenance Personnel via Pager and Email . . . . . . . . . . . . . . . . . . . . 11 Install Cost-Effective SNMP Monitoring for Small and Large Sites. . . . . . . . . . . . . . . . . . . . . . . . . 12 Full Specifications for Products Used in These Applications . . . . . . . . . . . . . . . . . . . . . . . . . 13-23
SNMP Solutions Cookbook DPS Telecom 4955 East Yale Avenue, Fresno, CA 93727 (800) 622-3314 Fax (559) 454-1688 www.dpstelecom.com
Interfaces
202 212 232 485 FSK PSK LAN Dial-up Service Channels Overheads
Protocols
ASCII TL1 DCM DCP E2 FX8800 Modbus TABS TBOS TRIP POP3 NTP Ping SNMP Teltrac X.25 NEC 21SV Badger Cordell Datalok Felix Granger Alphanumeric Paging SMTP TMonNet
RTUs
Legacy RTUs
PBXs
Battery Plants
Switches
Fig. 1. With support for over 20 protocols, T/Mon NOC can monitor all your network equipment.
Solution T/Mon NOC consolidates all your equipment, regardless of protocol or manufacturer, to one platform, giving you a single-screen view of all your network equipment. T/Mon NOC supports over 20 different protocols, including SNMP, TL1, TABS, TBOS and many proprietary protocols. (For a full list, see Appendix). Because of its support for multiple protocols, T/Mon NOC can monitor hundreds of different devices. For every protocol it supports, T/Mon NOC supports every device that uses that protocol and youre not charged extra probe fees for supporting multiple devices. It doesnt matter what the size of your integration issue is. Whether you have a few incompatible systems, or you need to consolidate two entirely separate networks, T/Mon NOC will give you a seamless view of all your equipment.
SNMP Solutions Cookbook DPS Telecom 4955 East Yale Avenue, Fresno, CA 93727 (800) 622-3314 Fax (559) 454-1688 www.dpstelecom.com
SNMP Devices
(PBXs, Switches, Routers)
ASCII Devices
(PBXs, Switches, Routers)
LAN / WAN
DPS Telecom Remotes
SNMP Traps
TBOS Remotes
DCP/DCPf/DCPx Remotes
Badger, Larse, NEC, and Other Legacy Remotes
Fig. 2. T/Mon NOC can act as a local NOC that collects alarms from local remote sites and mediate all alarms to SNMP traps that are forwarded to the SNMP manager at the regional NOC.
Solution T/Mon NOC can serve as both an alarm collector and alarm forwarder. Alarms within your local area can be collected to your T/Mon NOC using any of T/Mons supported input protocols. You have real-time visibility of all your equipment, giving you the power to proactively monitor your remote sites and correct problems early. While collecting alarms at the local level, the T/Mon NOC will simultaneously forward your alarms in SNMP (or in TL1, ASCII, TABS, TBOS or other output protocols) to your central regional NOC. From the regional NOCs point of view, its no different than if the local alarms had been sent directly. Another advantage of this setup is that you can selectively filter which alarms will be forwarded to the regional NOC. You can have an alarm for everything you need to see locally, down to very granular detail, without overwhelming the regional NOC with a cascade of alarms. 5
SNMP Solutions Cookbook DPS Telecom 4955 East Yale Avenue, Fresno, CA 93727 (800) 622-3314 Fax (559) 454-1688 www.dpstelecom.com
Solution T/Mon NOCs alarm collecting and alarm forwarding capabilities combine to create a protocol mediation solution. T/Mon collects the alarms in their original protocol, mediates them to SNMP traps, and forwards the traps to your SNMP manager. Any alarm that T/Mon collects can be mediated to an SNMP trap. Once again, you can filter which alarms T/Mon forwards, so you only see the alarms you want to see.
SNMP Devices
SNMP Traps
LAN / WAN
TL1 Manager
Fig. 3. T/Mon NOC can receive SNMP traps and mediate them to TL1 autonomous messages.
Solution T/Mon NOC can also mediate alarms to any of its supported output protocols, including TL1. T/Mon NOC will collect alarms from SNMP devices or any other supported equipment and mediate the alarm inputs to TL1 autonomous messages, forwarded to your TL1 manager.
SNMP Solutions Cookbook DPS Telecom 4955 East Yale Avenue, Fresno, CA 93727 (800) 622-3314 Fax (559) 454-1688 www.dpstelecom.com
Transport Equipment
(Microwave Radios, OC3, Cellular Switches, etc.)
IT Infrastructure
(Switches, Routers, Servers, etc.)
Fig. 4. T/Mon NOC gives you many ways to filter unimportant alarms.
Solution T/Mon NOC offers several features to filter nuisance alarms: Alarm Qualification: if problems are self-correcting, you might not need to know about them. You can filter these alarms by using an alarm qualification time that sets how long the alarm condition must be in effect before an alarm is declared. Alarm Silencing: alarms that oscillate and create a lot of alarm activity can be silenced for a specified length of time. Alarm Tagging: oscillating alarms can also be tagged to stay silent until untagged. No Log: alarms that are simply not important do not even need to appear on the monitoring screen. The alarm report goes straight to the history file, where it is recorded and can be retrieved later for analysis, if necessary. 7
SNMP Solutions Cookbook DPS Telecom 4955 East Yale Avenue, Fresno, CA 93727 (800) 622-3314 Fax (559) 454-1688 www.dpstelecom.com
LAN / WAN
Serial Interface
Solution The NetMediator T2S provides dedicated on-site protocol mediation of TBOS devices. The NetMediator mediates up to 8 displays of TBOS data to SNMP traps. Mediating TBOS to SNMP gives you much better visibility than the alternative, relying on vague, major/minor summary alarms. The TBOS data contains detailed alarm descriptions, allowing you to diagnose equipment problems accurately. The NetMediator is also an SNMP RTU with 32 discrete alarms, 8 analog alarms and 8 control relays.
SNMP Solutions Cookbook DPS Telecom 4955 East Yale Avenue, Fresno, CA 93727 (800) 622-3314 Fax (559) 454-1688 www.dpstelecom.com
Transport Equipment
(Microwave Radios, OC3, Cellular Switches, etc.)
LAN / WAN
Power Supply Systems
(Generators, Rectifiers, Battery-plants, etc.) SNMP Traps
SNMP Manager
Fig. 7. The NetGuardian 832A mediates discrete and analog alarms from remote site infrastructure equipment to SNMP traps.
Solution The NetGuardian 832A remote telemetry unit mediates standard alarm in like contact closures and analog voltages to SNMP traps. All NetGuardian inputs can be mediated to SNMP traps but you can select to not send a trap for each individual alarm, so you can filter out any unimportant stuff. The analog inputs send traps for four thresholds, plus the SNMP manager can retrieve live actual readings from analog inputs by issuing a GET command. SET commands issued to the NetGuardian will activate the control relays, for turning on-site equipment on and off, locking and unlocking doors, etc. The NetGuardian can report to up to three SNMP managers at different IP addresses simultaneously, which makes it great for filtering alarms to different departments. The NetGuardian can also report simultaneously to T/Mon NOC.
SNMP Solutions Cookbook DPS Telecom 4955 East Yale Avenue, Fresno, CA 93727 (800) 622-3314 Fax (559) 454-1688 www.dpstelecom.com
PPP Server
NetGuardian 832A
LAN / WAN
SNMP Manager
Alarm Collection
Fig. 8. The NetGuardian will transport SNMP traps over dial-up or serial connection to a PPP server that interfaces with your LAN and SNMP manager.
Solution The standard NetGuardian 832A comes with an internal dial-up modem for backup transport. The NetGuardian is also available with optional support for RS-232, RS-422/485, 202 modem, 212 modem, FSK modem or PSK modem. The NetGuardian can transmit SNMP traps over dial-up or supported serial transport to a PPP server, which in turn connects via LAN to your SNMP manager. The NetGuardian also provides a migration path for converting sites to LAN transport. Installing a NetGuardian now will provide immediate SNMP support over existing transport; when LAN access is installed at the site, you only have to switch the NetGuardian to LAN transport and you dont have to install a new RTU. You can either turn down to dial-up or serial connection or keep it as a secondary backup data path.
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SNMP Solutions Cookbook DPS Telecom 4955 East Yale Avenue, Fresno, CA 93727 (800) 622-3314 Fax (559) 454-1688 www.dpstelecom.com
IP 1
IP 2
IP 3
IP 4
IP 5 SNMP Trap
IP 6
IP 7
IP 8
(Not functioning)
SNMP Manager
IP 32
Fig. 9. The NetGuardian can generate SNMP traps to alert you of IP device offlines and failures.
Ping IP Elements and Receive SNMP Traps if a Device Fails or Goes Offline
Problem Need to monitor online status of IP elements from your SNMP manager.
Solution Both T/Mon NOC and the NetGuardian 832A have ping alarm functionality. Either unit will ping IP elements and send an SNMP trap to your SNMP manager if a network element does not respond to the ping. Which unit you should choose for this application depends on the scale of your needs. The NetGuardian can ping up to 32 IP addresses; T/Mon NOC can ping up to 960 IP addresses.
Solution T/Mon NOC comes standard with everything you need for 24-hour pager and email notification. Paging and email take network alarm monitoring out of the NOC to wherever you are your car, your remote sites, and even your home. 11
SNMP Solutions Cookbook DPS Telecom 4955 East Yale Avenue, Fresno, CA 93727 (800) 622-3314 Fax (559) 454-1688 www.dpstelecom.com
Youll have total assurance that youll be notified if problems happen at any time. You can keep your field techs out in the field, dramatically reducing windshield time. Email notifications even create an automatic alarm history record. Alarms can be acknowledged or tagged by two-way paging or email from your cell phone. T/Mon NOCs automatic escalation ensures that youll be notified if a tech doesnt acknowledge a page. The NetGuardian 832A also supports pager and email notifications perfect for monitoring small networks without investing a lot of manpower.
Solution The NetGuardian 832A, NetGuardian 216 and NetGuardian 480 provide SNMP RTU capabilities, scaled to the needs of small, medium and large sites. The NetGuardian 832A provides 32 discrete alarms, 32 ping alarms, 8 analog alarms, 8 control relays, and 8 serial reach-through ports. A powerful all-purpose RTU, the NetGuardian 832A has all the tools you need to manage your remote site. For extra-large alarm capacity, the NetGuardian 832A can be augmented with 13 NetGuardian Expansion units, which raise the NetGuardians alarm capacity to 80, 128 or 176 discrete alarm points.
The NetGuardian 216 provides 16 discrete alarms, 2 analog alarms, 2 controls, and 1 serial reachthrough port. The NetGuardian 216 provides cost-effective alarm monitoring for small sites such as remote huts, collocation racks or enclosed cabinets. With the NetGuardian 216, you can afford to deploy alarm monitoring at every site in your network.
The NetGuardian 480 provides 80 discrete alarms and 4 controls. The NetGuardian 480 offers enough alarm capacity to cover an entire site, saving you the cost of buying multiple units and giving you the most economical cost per alarm point. 12
DPS Telecom
Your Partners in Network Alarm Monitoring
T/Mon NOC
13
Ethernet Port
www.dpstelecom.com/tmon 1-800-622-3314
NetGuardian 832A
It's just a fantastic product. The NetGuardian does what it says it can do, and actually a lot more. Mark Renne, Program Manager
Powerful, high-capacity, versatile SNMP alarm collector covers all your remote monitoring needs
The NetGuardian 832A does as much as an RTU can ... and then it does a whole lot more. The NetGuardians primary function is to mediate contact closures and analog voltages to SNMP traps but it also serves as a reach-through terminal server, a self-contained all-in-one alarm monitoring system, a 24/7 email and paging system. and then theres still more functionality ...
The NetGuardian 832A provides all the tools you need to for complete remote site management:
Mediate 32 discrete inputs, 32 ping alarms, and 8 analog alarms to SNMP traps. Report alarms to multiple SNMP managers or T/Mon NOC Supports LAN or dial-up transport immediately implement SNMP monitoring without LAN or use dial-up as a backup path in case of LAN failure.
Monitor legacy telephony gear, battery plants, generators, security locks, temperature sensors, and all your other remote site equipment. Expand your monitoring capacity up to 176 discrete inputs with the NetGuardian Expansion Unit. 4-threshold analog monitoring (Major Over, Minor Over, Minor Under and Major Under). Control site equipment with 8 control relays. Control switches, routers, PBXs and other telecom gear through the NetGuardians 8 terminal server reachthrough ports. Integrated Web Browser interface for stand-alone alarm monitoring. Email and pager alerts for 24/7 alarm monitoring without a master. Live streaming video surveillance of remote sites with the NetGuardian SiteCAM. Included Windows configuration utility. Free lifetime firmware upgrades.
The NetGuardian Web Browser Interface provides standalone local monitoring.
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Grounding Post
Sensor Fuse
Data Ports
Analogs 78
Discretes 124
Telco Jack
Ethernet Jack
Dimensions: 1.75"H x 17"W x 12"D (4.5 cm x 43.2 cm x 30.5 cm) Weight: 4 lbs. 3 oz. (1.9 kg) Mounting: 19" or 23" rack Power Input: 48VDC (40 to 70 VDC) see options Current Draw: 200mA Fuse: 1 Amp GMT Operating Temperature: 32140 F (060 C) Operating Humidity: 0%95% noncondensing
16
NetMediator T2S
17
18
Ethernet Port
Status LEDs
The Remote Alarm Blocks included software utility allows you to monitor alarms and control relays, analyze traffic, and upload the latest firmware.
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NetGuardian 216
If you think you cant monitor small sites costeffectively, the NetGuardian 216 will change your mind
Are you monitoring your small sites? Do you think you cant afford to? The light-capacity LAN-based NetGuardian 216 for SNMP, TL1, and DCP makes it possible to install network monitoring anywhere in your network, without spending a fortune on excess alarm capacity. Right-size capacity for small sites: 16 discrete alarms, 2 analog alarms, 2 controls and 1 terminal server port . Reports alarms over SNMP, TL1 or to T/Mon NOC. Reports to up to 2 SNMP managers great for reporting alarms to different departments 4-threshold analog monitoring (Major Over, Minor Over, Minor Under and Major Under). Terminal server port for LAN access to switches, routers, PBXs and other serial-interface devices. Optional dual 48 VDC or 110 VAC power input. 2 small-footprint form factors for rack or wall mounting. Included Windows configuration utility for easy, quick turnup. Free lifetime firmware upgrades
The NetGuardian 216 wall mount unit offers same 16 alarms, 2 analogs, and 2 controls as the rack mount unit in a vertical 6"H x 8"W x 1.75"D case, saving valuable rack space for your other network equipment.
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Craft Port
Status LEDs
Volume Control
Grounding Dual 48 VDC Terminal 10BaseT Lug Power Inputs Server Ethernet Port Port (Optional)
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NetGuardian 480
The low-cost, easy-to-implement solution to monitoring your entire site with just one unit for SNMP or TL1
The NetGuardian 480 (NG 480) is a specialized member of the NetGuardian family, optimized for use as a high-capacity discrete-only responder. The result is a highly cost-effective solution for gathering the diverse equipment at your remote site and integrating it into a single modern network management system. With 80 discrete alarm inputs 2 times as many as the NetGuardian 832A- you can easily forward all the alarms of a small to medium-sized site. This dense alarm coverage gives you the convenience of a single-box solution, saves you the cost of buying multiple low-capacity RTUs, and offers you the lowest possible cost per point. 80 discrete inputs cover your entire site with a single unit Convenient single-box solution saves costs of buying multiple units economical cost per point Reports to multiple SNMP managers, TL1 manager, or T/Mon NOC TL1 over TCP/IP Four control relays for controlling site equipment and security devices Configurable alarm descriptions include detailed, actionable alarm data in SNMP traps or TL1 autonomous |messages Free Windows 2000/XP software for editing TL1 database, configuration, monitoring, diagnostics, and testing Standard dual 48 VDC power inputs for redundant power facilities Free lifetime firmware upgrades
Transport Equipment Power Supply Systems
AND/OR
T/Mon NOC
Versatility and power: The NetGuardian 480 collects alarms from all the diverse equipment at your remote site and reports to multiple SNMP managers, your TL1 manager or T/Mon NOC
22
Serial jack
Easy, Efficient Configuration: The included configuration utility gives you full command of all the NG 480s functions.
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www.dpstelecom.com 1-800-622-3314
DPS Telecom
Your Partners in Network Alarm Monitoring