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Intercultural competency
Intercultural competence is the capability Intercultural to accurately understand and adapt behaviour to cultural difference and commonality. commonality
Mitchell R. Hammer
Intercultural competency
Success Behaviour Skills
able to accomplish goals understand, empathise, adapt, reflect listen, observe, analyse, objectivity cultural awareness respect, openness, curiosity
Deardorff (2006)
Behaving d B h i and communicating effectively i i ff i l pp p y, and appropriately, in order to achieve ones goals to some degree
Darla Deardorff D l D d ff
Knowledge Attitudes
Desires uniformity f y
immigrants need to adjust to our culture!
Unawareness of difference
Recognizes more observable cultural differences (e.g., food) but may not notice deeper cultural difference (e.g., conflict resolution styles) May avoid or withdraw from cultural y f differences. I Interprets others actions according to h i di own frame: e.g. rude, ignorant etc. Benign stereotyping (well-meant but ignorant or naive observations) )
Polarisation of difference
Recognition of cultural difference, but difference Characterized by dualistic us/them thinking and simplistic stereotyping. Defensive:
negative about variations from own culture Evolutionary view of cultural development eg Its quite a primitive culture
Minimisation of difference
Recognition and acceptance of superficial ff g cultural differences such as eating customs, etc., while holding that all human beings are essentially the same. b i i ll h C lt Culture i all about ti tt - d and is ll b t etiquette dos d d n donts Emphasis on the similarity of people and commonality of basic values.
Reversal:
Over critical of own culture s values and Over-critical cultures practices and rosy view of other cultures values and practices
10
Acceptance of difference
Recognition and appreciation of cultural differences in behaviour and values. ff Acceptance of cultural differences as viable alternative solutions to the organization of human existence. i ti fh i t The beginning of ability to interpret phenomena within context.
11
Adaptation to difference
Capable of shifting cultural perspective and changing behaviour in culturally g g y appropriate and authentic ways. The development of communication skills kill Effective use of empathy, or frame of empathy reference shifting, to understand and be understood
12
Integration of identities
The internalization of bicultural or multicultural frames of reference. f f f Can change gears Third Culture (TCK)
M i i i a definition of identity that is Maintaining d fi i i f id i h i g yp marginal to any particular culture.