SAP SERVICES

Solutions that transform businesses into customer - centric enterprises

[Employs a systematic approach to consolidatecommunicate-collaborate information across geographies, organization divisions and business processes to transform your business into a highly responsive customer-centric enterprise ] Mentoris - Your preferred SAP Services partner

Total solutions provider - From business problem identification, product configuration to hardware configuration specifications. years of combined hands-on SAP Over 25 world-wide implementation. insights into persistent business Valuable problems, real-world scenarios, industry specific requirements. Industry recognized best practice development and project management methodologies. time-to-market advantage using Faster implementation templates , migration & custom development tools & scenarios. 24*7 specialized support services SLA-based for mission critical functions.

A highly responsive customer-centric business is constantly seeking a moving target influenced by changing market demands, ever-increasing customer aspirations, dynamic competitive environment, regulatory requirements, increasing costs, operations scalability & productivity concerns, product innovation, employee retention and supply chain efficiencies. Consequently, an organizations processes and systems should be flexible to changing requirements and facilitate seamless flow of accurate information across all business functions to enable quick, accurate and actionable decisions. Mentoriss SAP consultants are specialists in business process re-engineering and implementation of industry best practices & processes within organizations that have selected the SAP suite of products.

Custom Development Services

Delivered using our tailored off-shore, onsite and near-shore model & proven development methodology for maximum cost & time savings, the typical areas in SAP that require specialized custom development capabilities are to : Create, maintain and enhance reports as per customer business requirements. interfaces to link SAP to external Develop and legacy applications. and migrate existing legacy data Convert into SAP. SAP functionality tailored to Enhance customer requirements. Business Server Page (BSP) for Develop easy user interface for repeated SAP transactions. custom screens, menus and data Develop dictionaries. Apply various support packs and OSS notes. with other SAP and non-SAP Link SAP systems through EDI and ALE interfaces for seamless connectivity.

Custom Development Methodology

SAP Services Solution Offerings

Identification
Mentoriss SAP consultants have built expertise in the implementation and support of the following SAP products:
Design Functional Specification Design Technical Specification

Identify business problems

Design overall solution

Detailed functional specification

Establish Check points

SAP R/3. SAP All-in-one (A1). SAP Business one (B1). Enterprise portal. mySAP SAP Netweaver. Business Intelligence (BI). mySAP and JAVA development . ABAP/4

Detailed Technical specification

Finalize delivery date Coding Unit testing

Unit testing & integration testing by functional analyst

Develop

Implement & Testing

Regression testing

Bug fixing

Review & Close

End-user Testing & Sign-off

+91 44 43054555

E: sapsolutions@mentoriscorp.com,

www.mentoriscorp.com

Support Services
Mentoriss support services consultants are an extension of the clients resources and are readily available to answer any queries such as how to perform a specific transaction in SAP or how to navigate the application. Our support capabilities are broadly classified into:

database management CPU and setup maintenance RFC/FTP Performance management Data Archiving System Copy / Refresh SAP Solution Manager with SAP Active Global support Interaction team Java instance maintenance & Applying Java Support Packs SSO (Single Sign On) configuration

Solution Benefits
Yield immediate returns on investment with ease of alignment of business and IT strategies. End-to-End business process automation based on best practices. Customer relationship management
Enterprise resource planning life cycle Product

Basic Support Services (Routine system administration) Support Services (Need-based Functional applications support)

management

chain management Supply Supplier relationship

Basic Support Services

Functional Support Services

Faster

management time-to-market with integrated vertical market-specific solutions.

OS, Server, Network and Database Administration Management Transport User maintenance Security management Back-up and Recovery Process Uptime / downtime management Log management / Monitoring

Configuration support in all functional areas of SAP to fix any breaks, user errors, and change requests. master data change requests Implement for example; data changes to chart of accounts, cost centers and profit centers. Review reporting needs and build reports using these standard tools within a very short period of time.

Significantly

improve operational efficiency & optimize revenue across all lines of business using a single business foundation.

Improve

visibility into mission-critical processes & promote accurate decisionmaking with access to instant and accurate information.

customer satisfaction. Increase Gain competitive

Support Work Flow Model

Client coordinator approves ticket, assigns priority and routes to Mentoris Account Manager

advantage with increased flexibility and reduced operational risks to adapt to changing business challenges.

SAP users log trouble ticket

Mentoris Account Manager communicates delivery schedule

[Mentoris was engaged by a leading food processing company in the USA to support their SAP R/3 system. Mentoriss on-site/offshore support model & mature methodologies coupled with the flexibility to augment appropriate skilled resources has improved customer satisfaction and significantly reduced the Total Cost of Ownership. Mentoris has designed, developed and implemented enhancements to an existing SAP system at a large life sciences corporation. The scope included custom development to support customer-specific business reporting requirements in the SAP Finance & Logistics modules.]

Technical Development

Functional Development Close Ticket

Development Server Test & Confirm

User Testing & Review

Transport to Production Server

About Us
Mentoris Solutions is a Global provider of Finance & Accounting Services to International Customers. Our core F&A competency merged with excellent understanding of IT enables our team members to optimize strengths of your existing packages for your operations and reporting needs.

+91 44 43054555

E: sapsolutions@mentoriscorp.com,

www.mentoriscorp.com