EASY PEASEY -PEOPLE SKILLS FOR LIFE NAME OF THE AUTHORS: ALLAN PEASE AND BARBARA PEASE ABOUT

THE AUTHORS: Allan Pease is the worlds foremost expert on body language. He has written about 9 best selling books. Barbara Pease is the CEO of Pease International, which produces videos, training courses and seminars for Businesses and Governments worldwide. She is also the author of the international best-seller Why Men Dont have a Clue & Women Always need more Shoes, co-authored with husband Allan. The authors write a monthly relationship column read by over 20 million people. ABOUT THE BOOK: EASY PEASEY -PEOPLE SKILLS FOR LIFE will provide an insight on the necessary skills that we will be in need of to become influential with everyone. This book is about the essential skills that help us to achieve extraordinary success with everyone. THREE FUNDAMENTALS OF HUMAN NATURE: 1. The importance of feeling important 2. Peoples primary interest in themselves 3. Natures law of equal returns. HOW TO MAKE PEOPLE FEEL IMPORTANT? 1. Learn to give sincere compliments a) Giving compliments for behavior, appearance or possessions Compliments on behavior can be done in two ways- Using a persons name, The technique. b) Third person compliments c) Relayed compliments. 2. Learn to accept compliments a) Accept it b) Thank them for it c) Prove our sincerity 5 GOLDEN RULES THAT FACILITATE EFFECTIVE LISTENING: 1. Usage of Active listening that keeps others talking 2. Usage of minimal encouragers 3. Keeping eye contact with the person who speaks 4. Leaning forward towards the person as we listen 5. Speaker should not be interrupted and we should stick to the point. 4 KEYS FOR AN EFFECTIVE THANK YOU: 1. Thanks has to be conveyed clearly and distinctly

What/Why

2. Look and slightly touch the person who helped you 3. Use the persons name in the Thank You note 4. Send a written Thank You note.

THE HABIT OF CALLING PEOPLE BY THEIR NAME: - A Success Mantra to attract people into the conversation. 3 KEYS TO DEVELOP POWERFUL MEMORY RECALL: 1. Repeat their name 2. Associate them to an object 3. Create a ridiculous scene. ESSENTIALS TO BE A GREAT CONVERSATIONALIST: 3 WAYS TO MAKE THE CONVERSATION INTERESTING: a. Being interested in others and encouraging them to talk b. Removing the words I, Me and Mine and replacing with You and Yours c. Asking questions that get them to talk. TYPES OF QUESTIONS- Open-ended & Close-ended NUANCES ON HOW TO IGNITE A CONVERSATION: 3 OPENING TOPICS TO CHOOSE FROM TO START A CONVERSATION: a. Talking about a situation b. Talking about the other person c. Talking about our self. A CONVERSATION CAN START UP BY a. Asking a question b. Giving an opinion c. Stating a fact. A conversation can be prolonged by using Bridges Talk about things that interest the opposite party Discuss what they want and show them hoe to get it. Keep smiling EMPATHIZING WITH PEOPLE: Feel-felt-found technique Make people feel positive Dont defend an attack from some one but rather acknowledge their feelings. KEYS TO BECOME AN AGREEABLE PERSON: 1. Decide to be agreeable 2. Agree with the truth 3. Agree with your Critics right to an opinion 4. Admit when we are wrong and 5. Avoid arguing.

AIDING KEYS TO COMMAND OTHERS ADMIRATION AND RESPECT IN THE FIRST MEETING: 1. Be positive of what you are and what you do 2. Be enthusiastic 3. Do not criticize anyone or anything. HOW TO MAKE A PERSON SAY YES TO OUR PROPOSAL? 1. Find a reason for them to say Yes 2. Ask only Yes questions 3. Nod our head 4. Offer them a choice between two Yeses SECRETS TO MAKE A MAN LISTEN: 1. Give a man one thing at a time 2. Let him have his turn to speak 3. Use a poker face when listening 4. Give him facts and information 5. Use a direct speech SECRETS TO MAKE A WOMAN LISTEN: 1. Participate actively in the conversation without waiting for the woman to speak 2. Use facial expressions while listening 3. Give personal details and appeal to her emotions 4. Use an indirect speech. 9 GOLDEN OPENING MOVES FOR THE LOVE-AT-FIRST-SIGHT 1. The Entry in a confident way 2. The Approach 3. The Handshake 4. The Smile 5. The Eyebrow Flash 6. The Pace of Talking 7. The Sitting Posture 8. The Gestures 9. The Exit 6 RULES FOR A SUCESSSFUL CRITIQUE, REPRIMAND OR APPRAISAL: 1. Using the Sandwich technique 2. Criticize the act, not the person 3. Ask for their help 4. Admit that you have made similar mistakes, and give the answer 5. Criticize once and make it in private 6. End on a friendly note.

 WAY TO HANDLE CRITICISM-PUT THE BOOT ON HIS FOOT TECHNIQUE THE FOUR STEP FORMULA FOR A MOTIVATIONAL SPEECH: 1. 2. 3. 4. Ho-Hum Why bring that up? For example So what?

The author also discussed about Using a visual presentation Deciding the seating position in an interview

THE 10 WIDELY ACCEPTED BODY LANGUAGE STRATEGIES:

Keep your palms up Keep your fingers together Keep your elbows out Keep your distance Mirror their body language Match their speech rate Uncross all arms Touch their elbow Repeat their name Avoid touching your face