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Lindsay is hands-down, one of the best instructors I've had the pleasure to work with. He is driven about the courses he owns, and passionate about customizing those to best suit the needs of his audience. In class, he keeps the content engaging, humorous, and establishes a connection with each of his students individually. We frequently had comments from his students that his was one of the best courses in the company. Dipti S, Director, Avanade, Inc.
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Award-winning training specialist in needs analysis, design, development and delivery of communication skills programs. Trained over 1,800 participants and consistently attained the highest scores of all instructors (4.82/5.0) in course attendee evaluations. Twice presented with the T&D departments annual Made a Difference prize. Responsible for one of only two (of 24) courses that exceeded post-course job effectiveness and impact scores (4.0/5.0.) Courses consistently over-subscribed.
AREAS OF EXPERIENCE
New Hire On-boarding ILT, VILT, self-paced, eLearning Blended Courses, Coaching
VALUE PROPOSITION
Highly accomplished at improving employees communication skills to improve an organizations bottom line.
SOFTWARE PROFICIENCY
Microsoft: Office (Windows and Mac), SharePoint, Project, Visio, and Live Meeting. Other: Second Life, Camtasia, Articulate.
CAREER SUMMARY AVANADE, INC., Seattle, USA Lead Professional Skills Course Developer / Instructor 20042011
Based on years of customer-facing and business partnering, plus project management experience, formulated and delivered courses for internal and external customer-facing employees in this 13,000 employee, $1B+, Seattle-based IT consulting company. Delivered courses across the United States, Canada, the U.K., Europe, S.E. Asia, China, and Australia. Built and maintained relationships with HR and leadership in those regions.
Highlights:
Partnered with senior stakeholders and subject matter experts (SMEs) to develop strategic training courses based on adult learning principles and the ADDIE model, aligning business-specific goals that supported employee OD competencies. Determined appropriate learning delivery method(s) and collaborated with other T&D associates in process development. Developed materials: instructor and student guides, job aids, templates, pre-course work, case studies, role-plays, activities. Adapted and delivered training courses to multi-cultural audiences. Articulate communicator with exemplary presentation, oral, writing, and interpersonal skills. Project managed multiple courses and delivery schedules, LMS, logistics, support for on-target, on-time delivery. Measured the application of employee learning through testing, on-the-job, and proficiency readiness assessments. Trained, mentored and certified other instructors. Coached less-senior course developers and instructors. Popular, engaging and fun facilitator.
Engaged in a start-up company offering training, customized services and support for a web-based Project Management (PM) software tool for the education market.
Highlights:
Prepared learning materials and trained students, teachers, and administrators in the proper application of a PM software tool based on Project Management Institute (PMI) PMBOK guidelines.
19972001
Orchestrated consulting resources for DMRs Northwest Business Unit and ensured resource placements across North America, Europe and Australia.
Highlights:
Coached and trained employees and maintained direct accountability for career management of six employees. Managed the bench, relocations, and participated in compensation and performance reviews.
Provided consulting services in business planning/IT alignment for multiple clients including the Singapore Ministry of Education, the Supreme Court, and other clients.
EDUCATION
Curtin University, Australia Bachelor of Business
EMPLOYMENT STATUS
U.S. Permanent Resident Australian Citizen
TRAVEL AVAILABILITY
Up to 75% (nationally/internationally)