Organizational behavior

Organizational behavior is the study of individuals and their actions within the context of the organization in a workplace setting. It is an interdisciplinary field that includes sociology, psychology, communication, and management; Organizational behavior is the study of how organizations can be structures more effectively, and how several events in their outside situations effect organizations. Learning about organizational behavior in todays business environment could help managers build up a better work related understanding of themselves and their subsidiary.

Challenges and Opportunities for OB

Responding to Globalization

Increased foreign assignments Working with people from different cultures Coping with anti-capitalism backlash Overseeing movement of jobs to countries with low-cost labor

Managing Workforce Diversity

Embracing diversity Changing U.S. demographics Implications for managers

Recognizing and responding to differences.

Improving Quality and Productivity

Quality management (QM) Process reengineering

Responding to the Labor Shortage

Changing work force demographics Fewer skilled laborers Early retirements and older workers

Improving Customer Service

Increased expectation of service quality Customer-responsive cultures

Challenges and Opportunity for OB (contd)

Improving People Skills Empowering People Stimulating Innovation and Change Coping with Temporariness Working in Networked Organizations Helping Employees Balance Work/Life Conflicts Improving Ethical Behavior

Basic OB Model, Stage I Model An abstraction of reality. A simplified representation of some real-world phenomenon.

Dependent variable A response that is affected by an independent variable.

Productivity A performance measure that includes effectiveness and efficiency. Effectiveness Achievement of goals. Efficiency The ratio of effective output to the input required to achieve it. Absenteeism The failure to report to work. Turnover The voluntary and involuntary permanent withdrawal from an organization Independent variable The presumed cause of some change in the dependent variable.

Definitions of attitude
An attitude can be defined as a positive or negative evaluation of people, objects, event, activities, ideas, or just about anything in your environment An attitude is a favorable or unfavorable evaluation of something.[1] Attitudes are generally positive or negative

DEFINITION OF VALUES
Values can be defined as those things that are important to or valued by someone. That someone can be an individual or, collectively, an organization.
Value is a concept that describes the beliefs of an individual or culture.