Persaud Rabi PROFESSIONAL SUMMARY Technical proficiency coupled with business savvy Extensive experience in business analysis and

requirements engineering Familiar with full range of OSS and BSS Broad experience in multiple industries emphasizing telecommunications Experience with the full Software Development Life Cycle (SDLC) including client interface, requirements analysis, design, coding, testing, integration, implementation and user support Leadership and project management experience History of delivering projects on time and within budget Ability to understand clients needs, manage their expectations and keep them happy Track record of designing and developing effective and user-friendly programs and systems Experience delivering engaging presentations/demonstrations to groups of diverse individuals including executive management Work history that includes extensive domestic and international travel Ability to communicate effectively with both technical and non-technical individuals Analytical approach to problem-solving Diligence and willingness to go the extra mile Innovation and creativity in developing new technologies Experience preparing training material and delivering training classes Team player CLIENT & EMPLOYER LIST
Telecommunications AT&T Verizon VPIsystems NEC Telstra Lucent Technologies Sprint TELMEX Financial AXA Equitable MBNA NDB Capital Markets OM Technology NY Mercantile Exchange Other PwC EDS NJ MVC Amerada Hess Corporation National Starch & Chemical QVC Social Security Administration

Bellcore (now Telcordia) Bell Atlantic (now Verizon) BellSouth (now AT&T) Ameritech (now AT&T) Southwestern Bell (now AT&T) US West (now QWEST) Pacific Bell (Now AT&T) NYNEX (now Verizon)

TECHNOLOGY

Programming Languages/Tools: PL1, COBOL, FORTRAN, JCL, Shell scripts, REXX, C/C++, Unikix, FOCUS, SQL, Java, XML Telecommunications Systems: OnePlan, GIOM, EFMS, USRP, DBOR/GCP, BusinessDirect, vRepair, NMA, TIRKS, NSDB, OSS, BSS, WFA, ITM-PRM, Actiview, SOAC, UB, SSP, CoFEE, VASIP, Aepona, NMF, CABS, RiBS, MDR, NORDIC, CA$H, uCSR, PCAT Telecommunications Technologies: MTOSI, SONET, SDH, SS7, VoIP, VPN, CDMA, GSM, TDMA, TMN, Network Inventory, Provisioning, Network Monitoring Software: MS Office (Word, Excel, PowerPoint, Access), MS Project, MS Visio, WebSphere Business Modeler, iRise, FrameMaker, Lotus 1-2-3, Word Perfect, Quatro Pro, Lotus Notes, MS Exchange, MS Outlook Platforms: IBM 390/370/360, IBM RS 6000, HP, Sun, Stratus, IBM System 88, IBM PC/XT/AT/PS2 286/386/486/Pentium I/II/III/4, Macintosh 16020/16030/16040/PowerPC/G3/G4 Operating Systems: Unix (AIX, HP-UX, Solaris), z/OS, MVS, VM/CMS, VOS (Stratus), DOS, Windows 3.11, Windows 95/98/2000/NT/ME/XP, Mac OS System 6/7/8/9 Databases: Oracle, FOCUS, RAMIS, dBASE III, dBASE IV, IMS, DB2 Formats/Methodologies: Requisite Pro, Rational Rose, Object-Oriented Analysis, Express One, CLLI, G2, CMS, FIX, ITC2, FCIF, GUI, TL1, CORBA, COMMON LANGUAGE

ACCOMPLISHMENTS Developed and managed capital budget for department of approximately 80 people including six Directors and one Executive Director

 Managed three-year project to build network inventory databases and deploy the NMA System to approximately 30 RBOC sites enabling them to more efficiently monitor their telephone networks Managed two-year project to rebuild NMA network inventory database and related files to coincide with Pacific Bells installation of TIRKS helping Pacific Bell to save over $5 million annually in maintenance costs for their own circuit design and provisioning system Successfully led team of 15 developers to rewrite a network inventory and accounting system required by FCC mandate avoiding millions of dollars in fines for the regional telephone companies Managed project to bring maintenance and support for the MICA System in-house from AT&T to Bellcore saving each RBOC over $1 million annually in charges to AT&T Operated the MICA System in-house for one RBOC for 18 months until their data center was ready Developed and validated calculations to properly determine difference between finance charges assessed and disclosed and save MBNA over $5 million in adjustments Led project at MBNA to identify thousands of customers being overcharged and issue credits avoiding a $1000 fine per customer from the OCC Successfully performed approximately 50 system Y2K conversions avoiding problems and costly downtime for multiple clients PROFESSIONAL EXPERIENCE AXA Equitable September 2011 Present Jersey City, New Jersey Solution Architect Consultant Developed and Modified High Level Designs and/or Architectural Diagrams for six projects involving end-to-end solutions across multiple applications. Researched multiple alternative approaches to potential solutions. Solutions sometimes included interfaces to and from third-party vendors Conducted research when necessary to develop solutions. Validated proposed high-level designs with business community, enterprise architecture and subject matter experts for involved applications. Developed and delivered multiple presentations as necessary. Led and participated in multiple conference calls and meetings. Modified and baselined an interface document for an interface with a new third-party vendor. Another Solution Architect who had left the company had developed the draft document. Became familiar with multiple AXA Equitable applications as well as their Enterprise Architecture. PricewaterhouseCoopers January 2011 June 2011 Florham Park/Middletown, New Jersey Solution Architect/Enterprise Architect Consultant assigned to AT&T Developed and Modified Solution Approaches for five large projects involving multiple applications from order entry, provisioning, taxing, billing, etc. Solution Approaches identify all involved applications, and what high-level changes need to be made. It is used to drive cost and time estimates for doing the work. Developed High Level Solutions for Change Requests to existing projects. High Level Solutions identify impacted systems and are used to get HOMs (High Order of Magnitude cost estimates). These HOMs are used to determine whether to proceed with the Change Request. Researched multiple alternative approaches to potential solutions. Solutions sometimes included interfaces to and from third-party vendors Conducted research when necessary to develop solutions. Developed and delivered multiple presentations as necessary. Led and participated in multiple conference calls and web conferences. Became familiar with multiple AT&T OSS and BSS applications. VERIZON April 2010 July 2010 Basking Ridge, New Jersey Solution Architect/Enterprise Architect Consultant Developed High Level Designs (HLD) for End-to-End Enterprise Architect solutions across multiple applications including interfaces between applications Solutions enabled Verizon to sell new products (from third-party vendors) and launch new wholesale and retail marketing campaigns

Affected web-based portal applications as well as ordering, workflow, provisioning, database, billing, expense settlement, revenue journalizing and sales rep compensation systems developed in Java Solutions included interfaces to and from third-party vendors Facilitated HLD development and review sessions Participated in Detailed Design review sessions to ensure individual applications designs properly supported the HLD Made presentations to senior and middle managers to inform them of design details and to answer escalations when necessary Worked closely with project managers, business representatives, business analysts, developers, testers, senior and middle managers Became familiar with SSP, CoFEE, VASIP, Aepona, NMF, CABS, RiBS, MDR, NORDIC, CA$H, uCSR, PCAT and other Verizon applications

EDS February 2009 May 2009 Trenton, New Jersey Senior Business Analyst/Requirements Engineer Consultant Performed lead business analysis functions for Customer Manager portion of the web-based replacement motor vehicle system developed in Java for NJ Motor Vehicle Commission (MVC) Developed business process models and flows using WebSphere Business Modeler and Visio Developed and modified use cases Directed and worked with a junior Business Analyst to produce GUI screen prototypes using iRise Facilitated JAD sessions with members of the MVC business and systems communities to engineer requirements and review business models, use cases and screen prototypes VPIsystems (optical network planning software company) December 2007 July 2008 Holmdel, New Jersey Senior Specification Engineer Performed business analysis functions for the web-based OnePlan Server product developed in Java Wrote high-level and detailed requirements for multiple features including branding for OEM customers, a data archive and retrieval sub system, and APIs for Oracle database loading Developed and modified use cases as part of the requirements writing process Assisted Project Manager with schedules and work tracking Produced screen mockups for multiple features taking into account client needs, product management direction, development considerations and consistency with existing functionality Worked extensively with off-shore development and testing teams (Belarus) as well as another offshore engineering team (Australia) requiring extensive out-of-hours communications Worked extensively with off-shore customer (Japan) including weekly, after-hours conference calls Worked on interfaces with other OnePlan products as well as client systems Worked on system integration and interfaces of OnePlan Server with a clients element management system Contributed to the overall teams success by helping and mentoring other team members Continued developing proficiency in Word, Excel, Project, Visio and PowerPoint

AT&T May 2006 November 2007 Middletown, New Jersey Solution Architect/Business Analyst/Requirements Engineer Consultant Performed business analysis functions at a Tier 1 level developing a web-based, integrated, end-toend solution across multiple applications developed in Java to enable AT&T business customers of Managed Internet Services to enter their own orders for service moves, adds, changes and disconnects Ensured all interfaces between all involved applications were properly defined, would function correctly and would support the end-to-end solution Facilitated meetings with Tier 2 and Tier 3 business analysts for multiple applications to handle login access, order entry, order management, contract validation, database of record, credit check, provisioning and billing (OSS & BSS) Performed multiple Project Management functions to schedule and facilitate meetings, schedule and track work, provide status and verify proper project account charging Interfaced with representatives from project management, product management, business process, service delivery, sales operations, billing, credit, off-shore development (India), off-shore QA (India) and the user community Re-engineered and improved existing process flows and developed new process flow diagrams Wrote Business Requirements Documents including project scope, high-level business and functional requirements, use cases, operational scenarios, data-flow diagrams and testing requirements Started using Requisite Pro to write Software Business Requirements Documents (swBRD) Single point of contact for business analysis group for all testing activities including development and review of test plans as well as monitoring the actual testing and participating in UAT Continued developing proficiency in Word, Excel, Project, Visio and PowerPoint MBNA January 2005 November 2005 Wilmington, Delaware Pricing Quality Analyst/Project Manager Consultant Provided business quality analysis services to correct pricing and disclosure errors and reduce regulatory risk to the bank Managed project team of three consultants to correct pricing and disclosure errors in credit card and line of credit accounts Designed reports to keep senior management updated with status of project Devised plans to identify all affected accounts using FOCUS, SQL, Access, Excel and other tools Determined root cause of pricing and disclosure errors in credit card and line of credit accounts Developed reports and files used to drive account adjustment transactions, explanatory customer letters, and any other necessary changes Developed and validated calculations to properly determine difference between finance charges assessed and disclosed and save the bank over $5 million in adjustments Thoroughly tested and validated all queries, calculations and files generated Wrote requirements for system development projects to correct the root cause of the problems Interfaced with multiple organizations including Systems Development, Internal Audit, Pricing Control, Legal and Support Services Wrote requirements for local development of Access/Visual Basic tool for internal use Trained bank employees to take over monthly monitoring and adjustments Continued developing proficiency in Word, Excel, Project, Visio and PowerPoint VERIZON April 2004 November 2004 Silver Spring, Maryland Business Analyst/Requirements Engineer/Architect Consultant Provided lead business analysis and solution architect services as part of a ten-person team effort to develop a client-server and web-based replacement (vRepair) for legacy Telcordia OSS products (WFA, NSDB) Assisted Project Manager with project management and coordination duties Developed process flow diagrams and screen mockups using Visio Analyzed and documented requirements for multiple features of a new workforce management system including writing requirements documents, use cases, functional scenarios and GUI designs Contributed to system architecture

Fully documented end user ad hoc reporting requirements from legacy systems and heavily contributed to reporting specifications for new system Worked with multiple Operations Support Systems (OSS) Subject matter expert for multiple Telcordia OSSs including Network and Fault Management Continued developing proficiency in Word, Excel, Project, Visio and PowerPoint Team resource for problems and issues with Microsoft Office, Project and Visio Mentored junior business analyst team members

SELF-EMPLOYED 1997 2004 Business Analyst/Solution Architect/Project Manager Independent Consultant Provide business analysis, solution architect, project management and programming services for clients in multiple industries responsibilities included: Interfaced with clients to write detailed end-to-end systems requirements for suites of systems, map requirements to appropriate systems, and worked with developers to ensure requirements were met Managed many time-constrained projects including multiple Y2K conversions Wrote use cases and operational scenarios as part of the requirements documentation process Served as subject matter expert for system integration and interfaces between systems Performed gap analysis between existing and proposed systems supporting up-sale opportunities Performed cost-benefit, ROI and other financial analyses Conducted unit, system, integration and customer acceptance testing as necessary Continued developing proficiency in Word, Excel, Project, Visio and PowerPoint Clients included AT&T, Lucent Technologies, NDB Capital Markets and NY Mercantile Exchange POSITIONS HELD PRIOR TO 1997 LUCENT TECHNOLOGIES Holmdel, New Jersey Systems Engineer Consultant BELLCORE Piscataway, New Jersey Member of Technical Staff, Project Manager, Systems Engineer, Systems Architect, Software Engineer, Lead Developer, Trainer SOCIAL SECURITY ADMINISTRATION Baltimore, Maryland Systems Analyst

J.C. PENNEY, INC. New York, New York Senior Systems Analyst

EDUCATION Master of Business Administration Rutgers University Bachelor of Science Computer Science University of Maryland