Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Welcome to Facilitators 3
Introduction to the Facilitator’s Manual 4
Master Materials List 5
Overall Schedule 7
FAC I L I TATO R ’S M A N UA L 1
Contents
2 FAC I L I TATO R ’S M A N UA L
Introduction
Welcome to Facilitators
This Facilitator’s Manual is a handy guide for facilitators who are implementing the six-day Leadership Course for Young Leaders
in Governance. This Manual aims to provide the information necessary to deliver it in its pilot stage. This is an evolving
programme and all facilitators are encouraged to use this document as a springboard for adaptation of the interconnected set of
events and modules at the country level. We are excited that others will continue to refine the current design, celebrate its
merits and continue to improve and adapt it.
We are eager for this Manual to be easy to follow and useful to you in your work with the UNDP Leadership for Young Leaders in
Governance Programme in your country and region. As such, comments, suggestions and amazing new insights from you are
requested as you work through the programme. We will be sharing our experiences and stories through our online
communication and future training events, and these opportunities will help us all to deepen our understanding and practice
using these materials.
Please send your input and ideas to Gillian Martin Mehers (Gillian@lead.org) at any point in the programme. They will be most
appreciated.
FAC I L I TATO R ’S M A N UA L 3
Introduction
This Manual has been prepared by LEAD International for facilitators to use as a reference document and resource throughout the
six-day workshop. The result is a relatively comprehensive description of the objectives and process behind facilitation of the
thirty one interconnected sessions that make up the current workshop.
Within each of the session descriptions, you will find the following information:
• Time schedule
• Objectives and Goals for the session
• Materials
• Preparation
• Process
• Facilitators Notes
The materials in this book include the overall schedule, daily agendas, the session-by-session descriptions, a master materials
list, and resources, and the slide set. Separate to this manual is a PowerPoint slide set (with facilitator notes in the notes view)
for use in training.
The goal of the Manual is not to provide necessarily an in-session resource, but to allow Facilitators to have a resource to read in
advance of each session which explains the rationale, objectives and process which has been suggested for each session. This
should help them to then adapt it for their own purposes. Facilitators are encouraged to adapt the materials to their specific
region and audience using their own examples where possible for the cartoons, case studies and stories in the slideset. Finally,
each Facilitator will make the materials his/her “own” and deliver them as they see most appropriate.
As you read through this manual, you will no doubt wish to create your own short hand agenda, or notes to follow using the
process with which you are most familiar. This manual is a way to pass along the design ideas, and eventually the learning from
the pilot; to other professional facilitators in order that they can adapt their sessions based on thorough knowledge of what was
envisaged for each event and their own magnificent creativity!
4 FAC I L I TATO R ’S M A N UA L
Introduction
Materials
FAC I L I TATO R ’S M A N UA L 5
Participant Session Schedule
Southeast and East Asia Sub-Regional Leadership Course for Young Leaders in Governance
10-15 July 2006 Bangkok, Thailand
Session 1: Session 6: Session 11: Session 17: Session 22: Session 28:
Welcome Introduction to Introduction to the Introduction to the Plenary Road Map Development
Ceremonies Systems Thinking Day Day Session 23: Modules: Gender
Session 2: Session 7: Session 12: Session 18: Using our and Leadership
Introductions, Exploring What is Culture Key Concepts to Leadership Tools
Programme Behaviour Over Session 13: Negotiation
Overview and Time Matching Values to
Objectives Behaviour
Session 14:
Culture in Context
Session 3: Session 8: Session 15: Session 19: Session 24: Session 29:
Identifying Facilitating Self- Intercultural Skills & Preparation for Thematic Group Development
Leadership Sustaining Change Cultural Simulation Discussions Modules:
Challenges – – Part I Assumptions Session 25: Indigenous Peoples
Discussion Session 16: Peer Feedback and Leadership
Attitudes & Cultural
Difference
Lunch Lunch Lunch Lunch Lunch Lunch
Session 4: Session 8 (cont): Field Activity Session 20: Session 26: Session 30:
Finding Your Own Facilitating Self- Multi-Party Development Leadership Panel
Leadership Style Sustaining Change Negotiation Modules: Assessing
– Part II Simulation and Developing
Leadership
Capacities
Session 5: Session 9: Field Activity Session 21: Session 27: Session 31:
Visualization Anticipating Free Evening Debriefing, Development Workshop Closing
Activity and Key Resistance Applying and Modules: Anti-
Leadership Session 10: Closing Corruption and
Attributes Applying Principles Leadership
FAC I L I TATO R ’S M A N UA L 7
Schedule
Day 1: Introduction to Leadership
Monday 10 July
Bangkok, Thailand
FAC I L I TATO R ’S M A N UA L 9
Facilitator’s Notes
Day 1: Introduction to Leadership
Session 1
Welcome Ceremony
OBJECTIVE PREPARATION
To welcome participants onto the Southeast and East Asia • Room set up and equipment in place for the day.
Sub-Regional Leadership Course for Young Leaders in • Seating could be small groups seated at round tables
Governance Course. (maximum 10 persons per table) if possible. For this first
session it could be more formal if you can move people into
The Southeast and East Asia Sub-Regional Leadership Course tables at the coffee break.
for Young Leaders in Governance Course will be formally
opened by distinguished guests who will make some opening
remarks and will welcome the group of participants from the PROCESS
region.
This welcome session will take the character of the host
institution. It is a short session, and at the same time very
TIME SCHEDULE important to allow the guest speaker, host institution and
partners to speak and demonstrate the commitment of the
08:30 Session 1 partners to the process and outcome of the session.
09:00 Session 2
10:30 Coffee Break
11:00 Session 3 FACILITATOR NOTES
FAC I L I TATO R ’S M A N UA L 11
Facilitator’s Notes
Day 1: Introduction to Leadership
Session 2
Introductions, Programme Overview
and Objectives
OBJECTIVE PREPARATION
To provide participants with an introduction to the six day • Place the images/postcards on a table in the entrance
leadership workshop. area with a flipchart sign saying, “Please choose an image
that demonstrates your own definition of leadership”
Participants will be guided through the workshop objectives, • As people walk into the room, have one of the facilitators
the LEAD methodology and schedule for the following six drawing people’s attention to this so people can select a card
days. There will be an opportunity for participants to and have it already as they enter the room.
introduce themselves and get to know each other better Process
through an interactive exercise whereby personal definitions
of leadership will be explored. This session starts with a short introduction to the
programme, and the vision (if this was not covered in the
welcome). After this, the partners can present a short
TIME SCHEDULE introduction to their institutions (5 minutes each) using
several PowerPoint slides if wished.
09:00 Session 2
10:30 Coffee break After the partners, the participants should be introduced to
11:00 Session 3 the actual objectives of the Leadership Course, the
methodology, the schedule for the week and the facilitators.
If there are table facilitators, or key logistics staff in the room,
GOALS FOR SESSION 2 they can also be introduced at this time. This introduction can
be done using PowerPoint slides or other visual aids.
• Introduce the programme, the partners and the workshop
objectives, methodology, schedule and facilitators After this sequence, participants will introduce themselves
• To introduce the participants and their own views on using the postcards/images they selected on entering the
leadership. room. Note: There will always be some late people, or people
who did not select an image. At this time, after the formal
presentation, you can be more informal and frame the next
MATERIALS REQUIRED activity, which is the participants’ introductions. At this time,
ask people to look at their card and take a few minutes to
• Postcards or images (enough for all participants and a think about the image they see and how it illustrates their
few extra) own personal definition of leadership. While people take a
• Flip chart paper and pens moment to think, you can tell people who did not take a card
to go and select one.
FAC I L I TATO R ’S M A N UA L 13
Once people are ready, if space permits, you can ask people FACILITATOR NOTES
to stand in a circle with their cards, in order to show them
one at a time. If there is not enough space, you can also
have people stand where they are and speak. The introductions exercise can easily get out of hand in terms
of timing if the first few people take a long time to introduce
Ask each person to VERY BRIEFLY, give you three pieces of themselves. You might want to either do the first one
information: yourself to set a good example, or have a few people whom
• Their name you have briefed in advance do this. If need be, you might
• Their institution need to repeat the three fields (if people are giving more or
• Describe their image and tell why it illustrates their leaving out something) or remind people to keep it very
personal definition of leadership short. This activity precedes coffee so if need be, you can
take a few minutes off of the break, but it is better to keep
Go around the circle or room until each person has been able people quick and on task.
to speak.
14 FAC I L I TATO R ’S M A N UA L
Facilitator’s Notes
Day 1: Introduction to Leadership
Session 3
Identifying Leadership Challenges
OBJECTIVE PREPARATION
To identify the challenges to good leadership in different • For this session you need breakout rooms or separate
contexts. spaces, enough for the number of sectors that will be
working in small groups.
By way of a facilitated discussion, this session will provide an • In each of the breakout rooms, create a space that people
opportunity for participants to consider the challenges that will use to post their ideas. This can be a blank wall, or a wall
exist to good leadership practice in a variety of professional, covered with flip chart paper, or pinboards (big enough for
social and cultural contexts. Participants will also explore the card exercise)
opportunities to overcome these and share some of their • Prepare your tape or sticky stuff in advance as you will be
personal leadership experiences. posting cards quickly. Line up small balls of sticky stuff on one
side of your wall space, or make tape rolls. Enough for the
whole exercise.
TIME SCHEDULE • Cut the dots in advance into 3 dots per person, so that it
is easier to hand them out at the end.
11:00 Session 3 • Make certain that you have enough group facilitators for
12:30 Lunch the small groups, if need be, select one or two participants to
14:00 Session 4 help and brief them in advance.
• Put all the participants names in a hat or box (for
selecting Learning Partners)
GOALS FOR SESSION 3
FAC I L I TATO R ’S M A N UA L 15
number of inputs you will using in the second step. Ask Optional Step:
people to think for a moment about the challenges they see With at least 20 minutes, you can take the top 3 priorities
to good local leadership in their sector. Give them a few and divide your sectoral group into 3 sub-groups and ask
minutes to think and ask them to write one challenge per them to have a conversation about “Their challenge”. They
card (just a few words). can have a short discussion about the following: “What can a
leader do, what have they tried and seen tried in their
Step 2: context to meet this challenge?” They can record some
Once people have filled in their cards, collect them and you thoughts if they wish and post it with their other materials.
will start to post them on your pinboard, wall or white space
area. Read them out as you post them and take a first If there is not enough time for this, go directly to Step 5
attempt at grouping them. When you see similar words or and 6:
items, start to cluster them. If in doubt ask the participants, or
involve them in helping you cluster them. Try not to turn your Step 5:
back on the participants during this. This session ends first with a 10-minute Learning Partner
Gallery walk so that the groups can see what kind of
Step 3: challenges have been identified for the different sectors.
Once the clusters are up, ask the group if they can help you
label the clusters with one or two word titles which Step 6:
exemplify the clusters. Ask people if things still need to be After the Gallery Walk, reconvene the plenary for a short
moved around. discussion about what people noticed. Ask the group, “when
you walked around the boards and talked to your Learning
Step 4: Partner about the challenges that the sectors faced, what did
Hand out 3 dots per person, remind people of the clusters you notice?” Probably people will reflect on how similar the
and ask people to vote for their top 3 challenges. Which of all challenges are, no matter what the sector. At the same time
these do people think are the three top ones. Once they vote, there might also be some useful differences. Noticing this
you can rank them. Rewrite these cluster titles, in their order helps the group understand some of the different perspective
of priority to the group on a flipchart. and contexts held by group members and should help them
be active listeners during the week.
NOTE: If time is short for any reason, this exercise can end
here, and then finish up with the Learning Partner Gallery
Walk and short Plenary discussion (20 minutes). Have people FACILITATOR NOTES
them select the name of their Learning Partner from a hat.
People can select names until all the people have been In this session, one of the main goals is to get people to
selected. Once someone has been selected, they do not pick think about local leadership practice in their own context and
again. The Learning Partner Gallery Walk then involves to start to share some of their stories and experiences. As this
learning partner pairs going around the room together is a sectoral discussion to begin with, it helps people network
viewing the card exercise and discussing their observations. with others who have a similar background, and helps people
If you find you have extra time (at least 20 minutes) you can find affinities in the stories being told. At the same time, the
add this step: conclusions should help people recognize that although
people are very different within the participant group, they
are dealing with some very similar issues, and therefore, the
discussions during the week should be widely applicable
across the diversity of the group.
16 FAC I L I TATO R ’S M A N UA L
Facilitator’s Notes
Day 1: Introduction to Leadership
Session 4
Finding Your Own Leadership Style
OBJECTIVE PREPARATION
To enable participants to identify their own leadership style. • Have the materials centrally located and ready for the
exercise.
Participants will identify their own preferred leadership style • Draw the scoring preference for the Leadership Style
through use of an individual survey tool. There will be a Survey on a flipchart and hang up on wall when this exercise
review of the styles followed by an interactive discussion starts.
about the situations for which different styles are best suited.
The discussion will be followed by a small group problem-
solving activity that will help highlight the discussion about PROCESS
leadership styles.
Time Schedule This session has two activity components each followed by a
discussion component.
14:00 Session 4
15:30 Coffee Break For the first activity component, frame the activity, which is
15:45 Session 5 done individually. Distribute the hand-out on the Leadership
17:00 Close Style Survey. Give participants 10 minutes to complete the
survey and ask them to mark their scoring preference on a
chart you will have posted on a flipchart. Take the remaining
GOALS FOR SESSION 4 15 – 20 minutes to discuss the group’s preferences.
• To explore participants’ individual leadership styles and For the discussion component, ask the following questions:
preferences • What does the group notice?
• What do the results say about this group of participants?
• Can you imagine a situation where a more directing style
MATERIALS REQUIRED of leadership may be required?
• Flipchart paper and different coloured markers. Note that different leadership styles are required for different
• Hand-outs for Leadership Style Survey. situations. We need to become aware of our own style and
• Flipchart with scoring preference for Leadership Style learn to adapt it if need be to differing leadership styles
Survey. different contexts may require.
• 35 sheets of paper per 6 people (so if you have 24
people, you need 140 sheets of paper) NOTE: This can be After the above discussion, immediately start the second
scrap or waste paper, and should be A4 or letter size, unbent activity component, which is the Towers Activity. For this
and uncut. activity, put together 3 Learning Partner Pairs (or you could
put the groups together randomly) and present each group
with the 30 sheets of paper.
FAC I L I TATO R ’S M A N UA L 17
Frame the Towers Activity using the slide set and give people FACILITATOR NOTES
the required amount of time to plan and build their paper
towers. At the end, wait for the minute, measure the Towers This session is about noticing our leadership style and
and announce the winners (to great applause). preferences and testing our assumptions about how we
operate in the world as leaders and team members with a
For the discussion component, ask people first to discuss the real problem-solving experience. Sometimes people identify
following questions in their small groups: incongruence between their preferences and their actions,
• What did you notice about your leadership in your Towers others find they have not thought so much about a “personal
team? style” and the action of naming qualities about themselves is
• How consistent were you with the leadership style you a useful one.
defined earlier?
• Is there anything else you noticed about your leadership This exercise could be complemented by a leadership styles
style and preferences when assuming leadership positions questionnaire, if the group would prefer a tool to analyse
and working in teams? their leadership styles in this way. Prior to selecting this
option, a conversation about cultural assumptions and
Then ask people to come back into plenary. Use the slides to leadership could help determine whether a generic tool could
start the discussion about the following: be useful in this context.
• What are some key reflections on this exercise? How did
it help us to explore our personal leadership styles- what new
insights did it give us
18 FAC I L I TATO R ’S M A N UA L
Facilitator’s Notes
Day 1: Introduction to Leadership
Session 5
Visualization Activity and Key
Leadership attributes
OBJECTIVE PREPARATION
• To anchor the previous discussion in the context of Depending on the group and the time, you could ask the
observed and appreciated leadership styles through a guided tables to continue this discussion or you could conduct it in
visualization exercise. Using an appreciative frame, this plenary. After the discussion (20-30 minutes) you can
session helps us learn from what works. introduce the Journaling questions and then leave people to
reflect on the questions:
FAC I L I TATO R ’S M A N UA L 19
After the 15 minutes reflection and recording, the last activity
is a 10 minute conversation between the Learning Partners.
Learning Partners should discuss:
• What are my goals as a leader?
• What is one new insight I gained today?
• What would I like to learn or practice during this week?
FACILITATOR NOTES
20 FAC I L I TATO R ’S M A N UA L
Facilitator’s Notes
Day 1: Introduction to Leadership
Resources
SESSION 4:
SESSION 5:
Learning Journal
FAC I L I TATO R ’S M A N UA L 21
Leadership Styles Questionnaire
EXERCISE:
Below are ten descriptions or aspects of leadership. For each one, tick the box that is
closest to your own attitude and leadership practice or preference.
I am a I am fairly I am
firm keen on I am not strongly
believer this really opposed to
in this keen this
Transfer your answers to this list by circling your choice in each case.
1 0 1 2 3
2 3 2 1 0
3 3 2 1 0
4 0 1 2 3
5 0 1 2 3
6 0 1 2 3
7 3 2 1 0
8 0 1 2 3
9 3 2 1 0
10 3 2 1 0
+ + + =
Your team is required to use the 40 pieces of paper to build a FREE STANDING
structure, as high as possible.
The structure can be of any design but must be stable enough to be measured 2
minutes after the 5 minute construction period ends. You must NOT use a wall or any
other object to support the structure at any time. You must not use any instrument
other than your hands to fold and stack the pieces of paper.
During the planning phase you must agree and produce a set of written and
diagrammatic instructions that would enable another team to produce the structure
exactly and within the proposed timescale, using a specified amount of paper. Each
team will be sited in a separate place for the planning phase of this exercise.
As part of your plan you must specify the exact height of the structure you plan to
build. You must also specify the number of sheets of paper you plan to use.
Following the briefing period your team will have 20 minutes in which to plan your
structure and up to 5 minutes in which to build it.
The written and diagrammatic instructions must be handed to the facilitator before
the end of the planning phase, using some of the sheets provided.
If teams have built towers of equal height, then the winning team will be judged to be
the team that has match the design specification it developed most accurately.
Note:
• Only whole pieces of paper may be used – the paper cannot be torn into smaller
pieces.
• The use of paperclips, spittle, or any other material is STRICTLY PROHIBITED.
• Avoid accidents.
• Avoid draughts.
• The structure must NOT be supported by any other object.
• Espionage will NOT be tolerated.
• Violence must NOT be used against other teams or individuals, or against
property.
From time to time in the workshop you will be given some open-ended questions to
consider and then to write some words on the topics in your Journal. In some cases the
information you record will be useful for discussions with your Learning Partner, other
participants, or other people around you. You can always decide how much of your
Journal you wish to share.
The purpose of this Journal is to provide a consistent format for documenting your
development through the training and capturing information about how you are applying
what you have gained from the various activities in the programme. The intent of this
reflective process is to track the different ways that your experiences influence change in
your understanding and practices as well as the challenges to change and application of
what you are learning. As such, your Journal should provide you a baseline for your
personal journey. For example, the way you answer certain questions now at the onset
of the training could change over the course of the programme. The way you see the
world and your role as a leader in it might transform, and the way you deal with diversity,
ask questions, notice and listen might shift. All these things we will be considering
through the Journaling exercise and early entries, as you look back at them, will help you
see this change more clearly.
If you have any questions about how to keep your Journal or use it to help you see
change and progress, you can speak to your Facilitator.
Below are some suggestions on how to use your Journal to capture reflections and ideas
that you have throughout the programme.
You have been given a blank book for your Journal to allow for maximum flexibility and
creativity in the way you use it. However from time to time you will need to go back to
entries to compare or reflect on your thinking. In order to be able to find earlier entries,
you might wish to use the following technique to help you organise your information:
Be creative!
You may want to add to the written part of your journal with sketches, photographs, or
other illustrations that help you remember or explain your reflections. Imagine that you
would use your Journal to tell stories to your children or other young people in your life…
Date, Year
Venue, Place, Country
Slide 2
SESSION 1
Welcome
Ceremonies
31
Slide 3
SESSION 2
Introduction to the
Programme
Slide 4
32
Slide 5
Slide 6
33
Slide 7
Workshop Schedule
• Day 1: Introduction to Leadership
• Day 2: Systems Thinking for
Transformational Change
• Day 3: Cross-cultural Communication and
Field Visit
• Day 4: Problem-solving and Negotiation
• Day 5: Leadership for Young Leaders in
Governance
• Day 6: Development Modules
Slide 8
Day 1 Day 2 Day 3 Day 4 Day 5 Day 6
10 July 11 July 12 July 13 July 14 July 15 July
Monday Tuesday Wednesday Thursday Friday Saturday
Session 1: Session 6: Session 11: Session 17: Session 22: Session 28:
Welcome Introduction to Introduction to Introduction Plenary Road Development
Ceremonies Systems the Day to the Day Map Modules:
Session 2: Thinking Session 12: Session 18: Session 23: Gender and
Introductions, Session 7: What is Culture Key Using our Leadership
Programme Exploring Session 13: Concepts to Leadership
Overview and Behaviour Over Matching Values Negotiation Tools
Objectives Time to Behaviour
Session 14:
Culture in
Context
Session 3: Session 8: Session 15: Session 19: Session 24: Session 29:
Identifying Facilitating Self- Intercultural Skills Preparation Thematic Group Development
Leadership Sustaining & Cultural for Discussions Modules:
Challenges – Change – Part I Assumptions Simulation Session 25: Indigenous
Discussion Session 16: Peer Feedback Peoples and
Attitudes & Leadership
Cultural
Difference
Lunch Lunch Lunch Lunch Lunch Lunch
Session 4: Session 8 Field Activity Session 20: Session 26 Session 30
Finding Your Own (cont) Multi-Party Development Leadership
Leadership Style Facilitating Self- Negotiation Modules: Panel
Sustaining Simulation Assessing and
Change – Part Developing
II Leadership
Capacities
Session 5: Session 9: Field Activity Session 21 : Session 27: Session 31:
Visualization Anticipating Debriefing, Development Workshop
Activity and Key Resistance Applying and Modules: Anti- Closing
Leadership Session 10: Closing Corruption and
Attributes Applying Leadership
Principles
Welcome Free Evening Free Evening Evening Free Evening
Reception and Assessment
Dinner Meetings
34
Slide 9
Facilitation Team
• Facilitation:
• Organisation:
• Website:
Slide 10
Methodology
• Experiential
• Peer Learning
• Participatory and Interactive
• Individual and Group Focused Reflection
35
Slide 11
Experiential Learning
There is a world of difference between knowing that
something is true, because one has been told it by
some authority and knowing that it is true, because
one has experienced it (albeit in a simulated situation)
for oneself.
(Elgood, Chris 1990)
Slide 12
• Initiatives
• Games/simulations
• Individual activities/Questionnaire
• Group discussions
• Presentations
• Video
• Reading
• Journaling
Copyright, 2006 -- LEAD International
36
Slide 13
Slide 14
Day 1 Schedule
Session 1: Welcome Ceremonies
37
Slide 15
Participant Introductions
Personal Definitions of Leadership
• Select an image from the table that demonstrates
your own definition of leadership.
Slide 16
38
Slide 17
SESSION 3
Identifying Leadership
Challenges
Slide 18
Leadership Challenges
A brainstorming exercise around the challenges
to good leadership, and opportunities to
overcome these in your profession.
• Think about the leadership challenges (social,
political, economic, environmental, institutional, etc)
that are faced in your profession.
• What are the most serious challenges that you see
to good leadership in your profession?
• Write the 3 most important challenges you perceive
on cards.
• We will do this exercise by sectoral groups.
39
Leadership Challenges
Slide 19
40
Slide 20
Leadership Challenges
• The challenges you identify will be pinned to a
board, and grouped with similar challenges
identified by other participants.
Slide 21
41
Slide 22
Leadership Opportunities
• The number of stickers allocated to each
category will then be added up and the
priority groups identified.
• Working in teams, you will be given one of
the four most important challenges to write
onto a flip-chart.
• Your team will then brainstorm ways in which
these challenges present opportunities for
leadership. Can the group identify positive
ways of countering the challenges?
Slide 23
Gallery Walk
42
Slide 24
SESSION 4
Slide 25
43
Slide 26
Leadership Styles
0 30
Slide 27
44
Slide 28
SESSION 5
Visualization Activity
Slide 29
Visualization Activity
45
Slide 30
Slide 31
46
Slide 32
Slide 33
Closing Circle
47