This document explains how to interpret the light patterns on the HP LaserJet 1160 and 1320 series printer

control panel. It lists the error conditions, describes the possible causes, and provides steps to resolve the conditions. Figure 1: Control panel location

Description of the control panel The printer control panel is comprised of four lights and two buttons. The HP LaserJet 1320nw printer has an additional light at the top of the control panel. These lights produce patterns that identify your printer's status. Figure 2: Location of control panel

Location of control panel

Light status legend

Status light patterns This section describes the meaning of the light patterns. If a problem persists, see the flyer that came in the printer box or click here to go to Contact HP support. Initialization/Startup Light pattern Description While in the Startup state, the Go, Ready, and Attention lights cycle (at the rate of 500 ms) one after another. Action During the Initialization process, pressing buttons has no effect.

Reconfiguration initialization Light pattern

Description During the printer start up, you can request special initialization sequences that reconfigure the printer. When one of the sequences is requested, such as Cold Reset, the lights cycle as in the Initialization/Startup state. Action During the Reconfiguration process, pressing buttons has no effect.

Ready Light pattern

Description The printer is processing or receiving data. Action To cancel the current job, press the Cancel button.

Job cancel Light pattern Description The Attention, Ready, and Go LEDs cycle until the print job is cleared. Action Pressing the Go button has no effect. Once the cancellation process has been completed, the printer returns to the Ready state.

Manual feed or continuable error Light pattern Description This state can be reached in the following circumstances: Manual feed Out of paper for the specified tray General continuable error Memory configuration error Personality/Job related error

Action To recover from the error and print whatever data is possible, press the Go button. The printer might print a partial page, or the quality might be lower than normal. If the page is too complex, the printer might be out of memory. Try reducing the complexity of the page or try adding more memory. If the recovery is successful, the printer goes to the Processing Data state and completes the job. If the recovery is unsuccessful, the printer returns to the Continuable Error state.

Attention Light pattern Description This state can be reached in the following circumstances: Paper tray is empty Door open Paper jam Mis-feed from tray

Action Verif that the print cartridge is present and that the printcartridge door is closed correctly.

Verify that media is present in the input tray. Clear any jams and perform paper-path functional checks. To reset the printer after a jam, press the Go button. You might need to clear the error manually, and press the Go button or close the top cover.

Fatal error Light pattern Description A fatal error has occurred. The Attention, Ready, and GO LEDs are on solid. Action Turn off the printer, wait 10 seconds, and turn on the printer. Unplug the printer for five minutes, and then plug it back in and turn it on. If you are unable to resolve the problem, Contact HP support .

Accessory error Light pattern Description All three lights flash continuously. (HP LaserJet 1320 series printer only) Action To display additional error information, press the Go button. The light pattern changes. For more information about the light pattern now displayed, see Accessory error indicators . When you release the Go button, the printer returns to the initial Accessory Error state.

Cleaning page Light pattern Description The cleaning page feature is not available through the control panel. The cleaning page can be activated using the HP Toolbox, which is included as part of the overall printer software package. Action During cleaning mode, pressing buttons has no effect. The printer motor slows down and the printer prints a page.

Toner low Light pattern Description The Go, Ready, and Attention lights act independently of the Toner Low state. Action Insert a new print cartridge.

Toner missing Light pattern Description The print cartridge has been removed from the printer. Action Reinsert the print cartridge in the printer.

Wireless connection established Light pattern Description The Go, Ready, Attention, and Toner lights act independently of the Wireless light. Action No action is necessary.

Wireless disabled Light pattern Description The Go, Ready, Attention, and Toner lights act independently of the Wireless light. Action No action is necessary.

Attempting to establish wireless connection Light pattern Description The Wireless light blinks at one-half second intervals. The Go, Ready, Attention, and Toner lights act independently of the Wireless light. Action No action is necessary.

Secondary light patterns Press and hold the Go button to see the secondary light pattern. Accessory secondary error conditions

Internal HP Jetdirect error (HP LaserJet 1320 only) Description The primary light pattern is all three lights flashing. The secondary light pattern displays the Attention light on, and the Ready and Go lights as off. Action Reset the internal HP Jetdirect card. DIMM slot incompatible error (LaserJet 1320 only) Description The primary light pattern is all three lights flashing. The secondary light pattern displays the Go light on, and the Ready and Attentin lights as off. Action Verify that the DIMM is correctly seated. If the error persists, replace the DIMM.