TERRI B. LAHLOU 4407 4th Street South, Arlington VA 22204 - 703-244-9213 - tl1e5c71c@westpost.

ne t ________________________________________ Highly-skilled sales professional with comprehensive experience in a variety of industries, including human resources, accounting, real estate, government, and retail. Award-winning, revenue producer with a determined and engaging sales sp irit. Skilled at building and carefully maintaining sales relationships to expl ore on-going opportunities with focus on relationship selling. Specific skills and personal qualities include: RESULTS DRIVEN HIGH-ENERGY EXCELLENT COMMUNICATION SKILLS PEOPLE SAVVY BUSINESS DEVELOPMENT TEAM PLAYER PROPOSAL WRITING NETWORKING POWER EXCELLENT PROSPECTING SKILLS PROFESSIONAL EXPERIENCE Insperity (formally Administaff)McLean, Virginia Business Performance Advisor / Sales Consultant Key Achievements - Accomplish monthly sales goals as determined by management 2011 - Present

* Work with entrepreneurs by providing them with solutions to help their compa nies run better, grow faster and make more money * Build relationships with prospective and current clients to give and get refer rals * Prospect new clients via cold calling and outside prospecting * Oversee and manage sales to the small to midsized business community * Call and present to C-Level, Executive and Mid-Level Management * Maintain and update Customer Relationship Management database (Salesforce and iSell) * Develop a prospective customer list generated by various methods * Complete activity and pipeline reports and submit to management BookKeeping Express McLean, Virginia Director of Corporate Sales / Business Development 2008 - 2010 Key Achievements - Increased account base from 5 clients to 20 clients within 5 months - Organized and implemented a CPA Partnership campaign * * * * * * * Built and maintained client relationships Oversaw and managed sales to the small business community Attended weekly networking events, including Chambers and BNI Designed and implemented Customer Service Program Maintained and updated Customer Relationship Management database Assisted Executive staff with nationwide marketing campaigns Planned and managed Discover Days for potential franchisees Arlington, Virginia 2002 - 2011

McEnearney Associates Realtor(R), ABR, GRI

Key Achievements - Within 18 months, achieved annual residential sales of $4.5 million * Sold and leased residential and commercial real estate * Achieved personal goals of annual multimillion-dollar sales * Adapted corporate sales skills to emotionally sensitive high-ticket home sales * Developed sales techniques through consultative sales approach to understand c lient motivations Dow Jones Factiva Washington, DC Account Development Executive 2000-2001 Key Achievements - Consistently maintained more than 95% customer retention - Sold first account for major new product line in DC sales office * Built and maintained strategic customer relations, including top government ac counts * Coordinated sales efforts and customer support within the account team * Increased Factiva product usage and revenue through contract renegotiations * Grew revenue by developing and increasing usage of Dow Jones interactive users * * * * d Trained customers on Factiva and Dow Jones interactive products Conducted analysis of products and competitors Managed regional seminars and open houses for both customers and prospects Represented the company at regional seminars, trade shows, and industry-relate meetings

Hamilton Products Group, Inc. Arlington, Virginia Government Sales Representative 1990-2000 Key Achievements - Contributed to substantial increase in business from $3.3 million to $6 millio n - Consistently received numerous commendations from customers for high level of service * Worked closely with company Vice President on marketing more than 15 lines of GSA-Schedule physical security products to the federal government and defense co ntractors * Worked closely with company Vice President to develop price list and catalog * Performed functions of company Vice President in his absence, with signature a uthority * Verified and coordinated incoming orders, and provided quarterly sales reports to GSA * Managed product delivery and installation through subcontractors * Researched and resolved service calls * Trained and supervised temporary support personnel * Managed trade shows and represented the company at industry-related functions UNIJAX Alexandria, Virginia Outside Sales Representative 1988-1990 Key Achievements - Within 6 months, opened multiple large accounts, including King of Pita & Mano r Care Nursing Home - Increased revenue by 25% within 4 months * Marketed industrial products to clients in the Washington, DC metropolitan are a

* Developed hundreds of leads through cold calls and networking * Made on-site presentations and closed sales * Provided excellent customer service to accounts, including ensuring customer s atisfaction * Conducted new product demonstrations for prospects and clients ________________________________________ PROFESSIONAL ACCOMPLISHMENTS / OTHER SKILLS Proficient in Microsoft Office (Excel, Word, PowerPoint), CRM (Outlook, Infusion soft, Salesforce, Act, Oracle CRM - OneForce) Sandler Sales Training - Nov 2009, Strategic Selling - February 2001, Value Sell ing - May 2000 NVAR Member- 2002 - Present, Multimillion-Dollar Sales Club - 2004, 2005, 2007 ABR Designation- May 2004, GRI Designation -October 2003 ________________________________________ EDUCATION Virginia Commonwealth University Richmond, Virginia B.F.A., Fashion Merchandising