Paul Tamayo 73-37 255 Street, Glen Oaks, N.Y. 11004 (718) 360-4864 - ptamayon@gmail.com Experience J.P.

Morgan Chase Business Analyst, Associate 07/10-Present * Produce and analyze the Weekly Management Metrics report that includes all maj or key performance indicators for all middle and back offices within the Investm ent Bank (covered the entire trade lifecycle) and provide an overall analysis an d recommendations on those against performance targets. * Generate and analyze weekly, monthly and ad-hoc reports from various Operation al Risk Management tools and systems; as well as following and ensuring timely r esolution of reporting queries. * Participate in the reporting strategy designed to revamp Technology and Operat ions MIS reports around controls, and perform User Access Test (UAT) for all dif ferent reports. * Develop and maintain the team SharePoint site, and provide trouble-shooting su pport to other teams creating their respective sites. * Automate and improve processes developing and using User Development Tools (UD T`S) or diverse technology tools in order to streamline and reduce risk. * Prepare ad-hoc analysis to upper management's at request; actively collaborate on the different team projects proving technical assistance to project managers . Business Analyst & Reporting Analyst, AVP 07/08-07/10 * Coordinated and managed a team of 4 with team production schedule, Client Serv ice issues, and expectations. * Produced monthly, quarterly and semi-annual scorecards on the subject of Key P erformance Indicators, Key Risk Indicator metrics and root cause analysis for ov er 100 clients. * Maintained and created User Development Tools (UDT`s) to streamline and automa te the generation of reports, metrics and analysis. * Identified and managed opportunities to realign functions, capacity models, ma nage quality control, and improve relationships with the Mumbai team. * Developed and implemented team projects to create efficiencies on the scorecar d production and to develop a Best in Class scorecard. * Cooperated with Technology partners to understand reporting needs, automate an d standardize reports/scorecards. * Created ad-hoc projects and metrics for Senior Management. Business Analyst Jr. 10/05-07/08 * Produced over 80 monthly, quarterly and semi-annual scheduled client scorecard s and ad-hoc management reports. * Created and executed projects to build efficiencies and to reduce technology g aps. * Improved work practices, standardized custom reports and processes. Senior Assistant Operator 04/03-09/05 * Processed daily Telephone Messages (TM`s) and un-posted items for Northeast an d Texas branches. * Researched and investigated online transactions, payments, savings bonds and B ank teller cash differences for 300 branches. * Developed spreadsheets and provided systems support for immediate department. * Actively participated on the UAT for new banking systems (CAPS) and reported s ystem issues. Data Entry Clerk - Consultant * Processed transactions. 10/01-04/03

* Updated databases. * Maintained department files. Technical Skills MS Office (advance), Front Page, Visio, Project, C/C++, Java, VBA, VBScripts, As sembly Language, SQL Server, UNIX, Business Objects, Xcelsius, Adobe, SharePoint , SQL Server Reporting Services Education M.S. in Information Systems - Thesis Pending CUNY - Brooklyn College, Brooklyn, New York 1999, Bachelor of Economics and Administration, major International Business Universidad de Las Amricas (UDLA), Quito, Ecuador Additional Information Fluent in Spanish

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