Meera gajjar mg1af4c00@westpost.

net Ph: 650-450-6389 PROFESSIONAL SUMMARY Software Quality Assurance Analyst with 5+ years of diversified experience in th e networking industry. Experience in requirements analysis, Test Plan design, Pr oduct Integration Validation, software development, manual and performance testi ng for networking protocols and routing/switching platforms. Possess in-depth kn owledge in SDLC process and related methodologies. Proficient in conducting auto mation and manual testing for routing and client server applications. Extensive experience in testing routing protocols OSPF, BGP and IS-IS at Cisco Systems and in start-up environment. Keenly interested in QA/testing and Customer Support positions of routing and switching platforms SPECIFIC EXPERTISE: Experience in all phases of product life cycle from preparing functional specif ication, product requirement documents, writing very detail-oriented reports, re gression testing, cloud computing platform, test automation, system test activit ies of a range of Cisco ISRs and VoIP products in a very complex wireless to wir ed enterprise applications. Solid expertise in testing routing protocols like OSPF, IS-IS, EIGRP, BGP and M PLS protocols in Cisco 2800 series ISRs Employed multi-processes platform utilizing both Linux OS and Windows and devel oped new software algorithms in fortune 100 company as well as startup environme nt Extensive experience in debugging and solving complicated network issues for sm artphone banking systems used as SaaS and worked closely with customers for gath ering requirements, designing requirements vs testcases, designing testcases fro m wireframes when product is in incubation stage Extensive experience in reproducing customer found issues in Cisco Unity Expres s, an embedded VoIP application that runs on network modules in Cisco Integrated Service Routers Solid expertise in designing Test Plans, test cases for smart phones, stress te sting, regression testing, code reviews and debugging issues in TCP, SIP/H.323 Cisco Voice and Video over IP systems in a complicated wireless as well as wired network configuration Awarded for outstanding performance for solving complex issues in video load an d voice quality evaluation for an AT & T Mobile IP project. Solid understanding of implementation and configuration of SOA processes, tools and methodologies TECHNICAL SKILLS: Programming Languages Java, C, PL/SQL, Bash Shell,VXML, HTML, Perl, JUnit, PHP Operating Systems Windows 95/98, Windows 2000, Advanced Windows Server 2003, Windows XP 2003, Unix , Linux, MAC OS Databases SQL Server 2005/2000, Oracle 9i,10g,RDBMS Testing Tools Selenium, Cisco Skinnyscripter, Camelot, TestQuest Pro, QTP 9.5, Quality Center 9, JUNIT Defect Tracking Tools Quality Center, ClearQuest, JIRA Protocols OSPF, BGP, EIGRP, STP, NFS, TCP, SIP, H323 PROFESSIONAL EXPERIENCE

ARINC, Marina Del Rey, CA June 2011 Current Systems Test Engineer Design Testcripts for Batch Operating Systems for Railroads and transportation system using TCL as the programming interface Expertise in updating test procedures as per the requirements and debugging mod erate to complicated testscripts for various railroad systems for BOS and CAD softwa re Solid expertise in tools like Wireshark, StarTeam configuration management and SQL Asurion Technologies, San Mateo, CA Dec 2010 June 2011 Software QA Engineer Responsibilities: Design testcases for syncing data over cloud, modify testplans, perform functio nality, regression and scalability testing of iPhone, Blackberry, Brew and Andro id platform, reproduce data backup and sync issues in 3G as well as wifi envir onment over carriers like AT & T, Verizon, T Mobile, Rogers, Metro and USCC. Des igned testcases for stress tests of Contacts sync using Selenium RC framework Reported moderate to critical issues for GPS based services, backup and restore for various smartphones using TestQuest Pro automation tools using C as program ming language Designed testcases for backup of 10,000 contacts, wrote testscripts for Certifi cation testing for Mobile Backup app on Android, Brew and Apple iOS using TestQu est Pro integrated with Selenium Organized bug scrub meetings to prioritize testing cycles and follow up with hi gh severity issues, managed Handset QA LifeCycle and Known Issues documents and updated Testcase Results on Wiki MShift Technologies, Fremont, CA Jan 2010 Nov 2010 Software QA Engineer Responsibilities: Work included regression testing of mobile banking solutions in an end-to-end n etwork and reproducing moderate to very critical networking issues on Iphone, B lackberry, Android and other smartphones Designed testcases for functionality testing, regression testing and integratio n testing for public and secure features for iPhone apps from Use cases and impl ementation Provided customer support to solve testaccount lockup issues and worked closely with customers for access of new testaccounts to implement and test new feature requirements. Followed up on critical customer found defects and provided valid ation of issues Worked closely with customers to solve complex network issues in accessing vari ous customer staging sites and provided tech support in reseting locked test acc ounts and bad password issues to cross-functional teams Participated in SRS Reviews, Product Component Feature reviews with cross-funct ional teams and wrote Requirements vs Certification Testcases document Cisco Systems Inc, Milpitas, CA Jan 2008 Apr 2009 Software QA Engineer Worked with the Access Router Tech Group (ARTG) for automated regression testing of Cisco 1800 and 2800 Integrated Service Router platforms(ISRs) as well as Cis co Unity Express(CUE), a VoIP application for enterprise applications embedded o n Network Modules inserted in Cisco ISRs. Worked on Flemming Project for functio nality and GUI testing of CUE-Call Manager Voice over IP solution. Worked with cross-functional teams for deployment of new features and enhancements for CUE f or iPhone, Blackberry and HTC smartphones.

Responsibilities: Led and coordinated team of engineers for development and integration of Code C overage tool for regression testing of CUE images, worked on automating all pert inent features, monitoring multiple feature compatibility, system testing and re producing very complex and critical issues Involved in configuring and troubleshooting wireless and DHCP configuration iss ues and complicated networking issues in 1800-2800 Series ISRs integration with CUE, Cisco Call Manager and Call Manager Express and for optimal efficiency and resolved product configuration issues Performed an exhaustive root-cause analysis on the attribute issues, capacity i ssues and platform issues associated with applications deployed on Cisco Integra ted Service Routers Introduced innovations in manual regression tests for detecting issues in routi ng for CUE-UC500 infrastructure which are usually irreproducible under normal sc enarios Brainstormed with marketing and development teams in Bugscrub meetings and effi ciently prioritized critical product and foundation issues Authored scripts for regression test suite using SkinnyScripter and Camelot on both autotest/suite and autoeasy/job formats and detected issues Performed bug fixes on Java and JSP platform for restoring the voicemessage rec ording features Involved in testing and reported moderate to critical issues for EIGRP and OSPF protocols in configuration of Cisco 2800 series routers Designed an algorithm for optimization of mailbox size for different licenses a nd user groups for Cisco Call Manager CUE integration and solved complicated m ailbox capacity issues on CUE Solid expertise in configuring BGP on Cisco 2