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Harris W. Hilding Jr. 181 Blue Swamp Road Litchfield, CT 06759 860-567-8988 hh15fa72c@westpost.

net PROFESSIONAL SUMMARY Experienced as a Researcher/Analyst for a consumer products company developing financial and clinical information documents. Previous employment as a Customer Service Engineer and as a pharmaceutical Researcher and Analyst. A self motivated, results oriented professional with a successful record of independently leading studies to completion. PROVEN ABILITIES AND ACCOMPLISHMENTS Analytical and Problem Solving ??? Constructed financial analyst documents for tracking clinical studies using Access and Excel. ??? Created marketing surveys for development groups. ??? Prepared Claims dossiers for a global claims database. ??? Maintained product and clinical inventory database. ??? Prepared inventory documents for Research Department. ??? Developed and organized work procedures and laboratory protocols. ??? Monitored study results to insured data integrity. ??? Generated analytical data and presented reports. ??? Researched alternative analytical methods. ??? Improved efficiency and turnaround time for work procedures. Customer Service Skills ??? Populated and administered a claims database for a global claims network. ??? Responsible for customer inquiries and developed solutions to customer queries. ??? Initiated contacts with vendors and coordinated service requirements. ??? Performed document searches for research studies. ??? Verified product claims for technical documents. ??? Analyzed customer requirements and presented solutions. ??? Traveled to customer locations for product demonstrations. ??? Coordinated reporting between marketing and engineering departments. Interpersonal and Teamwork ??? Trained and supervised new employees. ??? Interacted with research groups to aid in reaching project milestones. ??? Liaised with cross functional groups to report on or resolve study related issues. ??? Reported project status to appropriate parties.

Personal Strengths ??? Flexible and dependable when adapting to changing project demands. ??? Clearly able to communicate information to diverse groups.

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Strong ability to set priorities and meet timelines. Team oriented and possessing a professional demeanor. Capable of handling multiple projects. Excellent organizational skills.

Software Skills ??? ??? ??? ??? ??? Microsoft Access and SQL Microsoft Word, PowerPoint, and Excel Minitab Sciex Analyst versions: 1.1 through 1.4.1. Watson LIMS

WORK EXPERIENCE Unilever Home and Personal Care, Trumbull, CT Dec. 2008. (Through Monroe Staffing Agency) Scientist Matrix Bioanalytical, New Haven, CT 7 to Oct. 2007. Scientist Bayer Pharmaceutical, West Haven, CT 2007 Senior Associate Research Scientist I Associate Development Scientist ll 2001 Associate Development Scientist l (temp) 1998 1997 2001 - 2007 1998 1997 Oct. 2007 to

Feb. 200

OTHER EXPERIENCE DIANON Systems, Stratford, CT Research Assistant Winchester Electronics, Watertown, CT Customer Service Engineer EDUCATION Post University 2010 to present Currently enrolled in Post Bachelor Accounting Certificate Penn State 2009 to present Graduate Coursework in Applied Statistics

University of New Haven B.S. Finance, High Honors Quinnipiac University B.S. Clinical Laboratory Science, High Honors Waterbury State Technical College A.S. Manufacturing Engineering, High Honors

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