A L E XA N D R A S O K O L L 1731 Wellington St, Oakland, CA 94602 (510)295-9916 as15bddb8@westpost.

net My goal is to acquire a challenging position with the opportunity for profession al growth. SUMMARY OF QUALIFICATIONS: Ability to interpret directives, set priorities and proceed independently or as a team member to achieve prescribed goals. Interact well with all levels of staf f, management and clientele. Ability to creatively address conflict between schedule and quality goals, excel lent problem solving and decision making skills, technologically / computer savv y. WORK HISTORY: Google, Inc QUALITY ASSURANCE ANALYST Mountain View, CA 01/10 a" Present a Review images and complete specific feature tasks using internally developed s oftware. a Hands-on QC, training development and knowledge transfer. a Launch computer tools and capture data with exceptional quality and accuracy. a Develop and perform manual and automated tests. Analyze test results. Isolate, investigate and report bugs. a Provide feedback and suggestions for improving application tools. a Design, collect, analyze and present quality metrics and provide cross-functio nal recommendations. a Identify critical problems with images. Make outbound calls to verify data. TRINITY MUTUAL, FHA LENDER UNDERWRITER / SR. FHA PROCESSOR Oakland, CA 10/10 a" 12/10 Active Financial Mortgage CORPORATE CREDIT / INVESTOR RELATIONS MANAGER SR. UNDERWRITER Union City, CA 11/05 a" PRESENT (part time) Golden Castle ADHC (Adult Day Health Care Center) PROGRAM DIRECTOR Palo Alto, CA 11/07 a" 07/09 AgeSong / Pacific Institute Senior Communities ASSISTANT TO THE EXECUTIVE DIRECTOR San Francisco, CA 11/06 a" 10/07 a Implement program procedures. Educate staff in licensing, regulatory requireme nts and agency policies in meeting the needs of participants. a Supervise staff, define roles, assign responsibilities. Ensure participantsa n eeds are met while attending the Center. a Comply with all health and safety standards including licensing, disaster prep aredness and agency policies. a Responsible for supervision of contract staff, monitoring service delivery and hours of service as well as billing, development of protocols and job descripti ons.

a Maintained a consistent level of quality services and innovative programming f or older adults, including those with physical frailty and mild, moderate, or se vere dementia, through general supervision and continuous attention to programs evaluation, development, and implementation of strategies and services. a Responsible for development and implementation of care programs which assured sound professional practices, provide safe and pleasant environments, respect th e individualas preferences while meeting their needs, and reflect the values of the center and community. a Worked with designated community liaison to develop and implement a cost-effic ient system of care, which addresses the immediate and future needs of the commu nity members. GREEN POINT MORTGAGE, INC UNDERWRITING MANAGER Novato, CA 02/03 a" 10/05 JP MORGAN CHASE SENIOR UNDERWRITER - CONTRACTOR San Ramon, CA 04/02 - 01/03 INTEGRATED CAPITAL GROUP / A Member Of The Money Store UNDERWRITING SUPERVISOR / QC MANAGER San Francisco, CA 06/97 - 03/02 CITYSCAPE CORPORATION UNDERWRITING MANAGER / QC AUDITOR Elmsford, NY 03/93 - 05/97 GRUBB & ELLIS MORTGAGE SERVICES STAFF UNDERWRITER San Francisco, CA 11/85 - 02/93 a Review and approval of residential and small commercial mortgage applications, home equity lines and loans in accordance with federal regulations and specific lender guidelines. Underwriting for retail, wholesale and correspondent divisio ns. a Daily monitoring of division's "pipeline" reports, supervision and training of Jr. Underwriters and other supporting personnel to secure timely releases to cl osing and therefore meeting/exceeding weekly, monthly quotas. a Developed/successfully conducted intensive training seminars for satellite off ices and major accounts pertaining to different aspects of underwriting and mort gage lending process. a Negotiated bulk sales / acquisitions and securitization on secondary market an d Wall Street. a Assisting principals in developing investor relations, attendance of industry trade shows and functions. a Participating with principals in formatting the procedures for marketing the b ank to mortgage brokers. a Making recommendations to principals with regards to both existing staff and a ny potential new staff that may be necessary, development of policy and procedur es, documentation and implementation. a Intra-Departmental training and managerial/supervisory duties - external train ing of correspondentas personnel as it relates to company policies and procedure s. EDUCATION: USF a" Accounting/Finance San Francisco, CA 1980 - 1983

Golden Gate University a" B.S. Management San Francisco, CA 1983 - 1986