SORAYA JULIAN 19403 Pine Tree Road a Odessa, FL. 33556 sj15bb392@westpost.

net a 813-679-5116 __________________________________________ _____________________________ S UMMARY OF QUALIFICATIONS A bilingual (Spanish and English) individual, detail oriented, sales and service driven and strives for results, employee and customer focused, conscientious an d leads by example in all practices with several years of sales, service, traini ng, coaching and management experience in the mortgage banking industry. PROFESSIONAL EXPERIENCE RESIDENTIAL FINANCE CORP. Tampa, Fl. 02/11 a"Pres. Sr.Loan Officer Responsible for assisting customers and advising them about benefits of loan pro grams to meet their needs based on their individual financial circumstances. Wor king closely with processors, underwriters and closers to ensure loans are close d in a timely manner to exceed customer expectations. BANK OF AMERICA. Tampa, Fl. 5/09 a" 12/10 Banking Center Manager III Responsible for managing a large consumer banking center with a team of approxim ately 15-20 sales and service professionals to meet and exceed sales goals and s ervice targets. Created workforce stability by cultivating an engaged, spirited and well coached team. 2010 Accomplishments (while in Banking Center Manager III role): a Cluster Leader = 01/2010-12/2010 - Team Leader over 3 other banking centers in addition to my own banking center. Responsible for supporting and leading 3 other banking centers to ensure goals achieved around Balanced Performance. a Mentor for Hi-potential Assistant Manager within North Tampa Bay Market =(08/2 009 a" 07/2010) - Responsible for mentoring a Hi-potential Asst. Banking Center Manager for futu re Bank Manager role. (Asst. Manager was recently promoted to Banking Center Man ager). 2009 Accomplishments: (while in Banking Center Manager III role): a Consumer Real Estate & Credit Card Champion for North Tampa Bay Market = (200 9) - Responsible for supporting and leading 35 Banking Centers within Market to ach ieve goals for Consumer Real Estate loan goals and Credit Card goals. a 2009 United Way Captain = (10/2009) - Led a successful 2009 initiative for 2009 United Way Campaign for Pasco County within the Banking Center Channel to #1 in the surrounding counties for fund ra ising in 2009 campaign. - Successful results achieved = #1 in Region for highest percent of contribution s versus goal in 2009. a Rising Star Talent Candidate for North Tampa Bay Market = (11/2009 a" 11/2010) - Only candidate selected from North Tampa Bay Market to represent North Tampa B ay as Rising Stars Talent within South Florida Region. - Work on a team with 17 total Rising Star candidates within South Florida Regio n to lead upcoming initiatives from inception through deployment within our Regi on in 2010 throughout the entire banking center channel for South Florida. BANK OF AMERICA. Tampa, Fl. 12/07 a" 04/09 Banking Center Manager I

Responsible for managing a medium-large consumer banking center with a team of a pproximately 10-15 sales and service professionals to meet and exceed sales goal s and service targets. Created workforce stability by cultivating an engaged, s pirited and well coached team. 2008 Accomplishments: (while in Banking Center Manager I role): a Promoted from Banking Center Manager I to Banking Center Manager III in 05/20 09. a Co-Champion for project rollout of Inter Act software system within North Tamp a Bay Market (rollout of new software system to replace former software system u tilized in the banking center channel (05/2008-12/2009) SORAYA JULIAN BANK OF AMERICA. Tampa, Fl. PAGE 2

05/07 a" 12/07 Asst. Banking Center Manager Responsible for assisting the bank manager with managing a large consumer bankin g center with a team of approximately 15-20 sales and service professionals to m eet and exceed sales goals and service targets. Created workforce stability by cultivating an engaged, spirited and well coached team. 2007 Accomplishments: (while in Banking Center Manager I role): a Promoted from Assistant Banking Center Manager to Banking Center Manager I in 12/2007. BANK OF AMERICA. Tampa, Fl. 01/07-05/07 Banking Center Manager = College Candidate Attended classroom training and on the job training for Banking Center Manager r ole. Graduated from College Candidate training in 05/2007 and was placed in an A sst. Manager role within a large volume banking center. NATIONAL CITY MORTGAGE. Tampa, Fl. 10/05 -07/06

Sr.Loan Officer Responsible for targeting/soliciting new accounts for business (Realtors, Builde rs, Affinity Accounts, Condo Developers/Conversions, Personal referrals in addit ion to counseling, pre-qualifying and pre-approving and originating loans for cu stomers on mortgage programs that best fit their needs. UNIVERSAL AMERICAN MORTGAGE CORP. Tampa, Fl. 03/05-09/05 Home Loan Advisor Responsible for counseling, pre-qualifying and pre-approving customers for mortg age programs that best fit their needs. Worked closely with partners at US Homes Builder, Lennar Homes Builder and local Realtors from originations to closing, PINNACLE FINANCIAL CORP. Tampa, Fl 01/04-01/05. Assistant Vice President of Sales/Sales Manager Assisted the President and Vice President of the Division and fellow managers wi th all aspects of opening up the Tampa mortgage branch from the ground up. This consisted of, but is not limited to the hiring of 40 employees, signing on vendo rs for office equipment, soliciting 3rd party mortgage related vendors for relat ionships, training of lead generators (telemarketers), worked closely with our c orporate office in order to assist with training and recruiting of new staff. As sist Relocation/Affinity Manager with seeking new Business to Business relations hips in order to generate additional sources of volume for the Sales force.

EDUCATION: Gaither Senior High School = Tampa, Florida OTHER TRAINING CLASSES/COURSES: a Business Development Sales Training Course a Worldwide Rules of Conduct & Fair Lending a Fraud Detection & Prevention a Coaching for High Performance a Performance Management = Reaching Higher a ICMI = Call Center Management Training CURRENT LISCENSES HELD: a Current Loan Officer licenses held = Wisconsin, North Carolina and Indiana OTHER LANGUAGES: a Fluent in both Spanish and English. TECHNICAL EXPERIENCE: Merlin InterAct BOSS - Mortgage Ware Mortgage program Calyx Point Originations System - PowerPoint Microsoft Outlook - Microsoft Excel Microsoft Word - Encompass Visio Homes Production Origination System