Muriel A. Goosby 207 Glenwood Lane, Apartment 1 Enterprise, AL 36330 Phone: (334) 477-3473 Alt.

Phone: (334) 894-2051 E-mail: mg15aa560@westpost.net ________________________________________ OBJECTIVE To obtain a position in the health industry. SUMMARY OF QUALIFICATIONS Over 10 years experience in office management; proficient Microsoft Office Suite s; Certified Industrial Relations Typing Proficiency Test 48 wpm. WORK EXPERIENCE Office Manager (3/1999 - Present) Alfred Saliba Family Services Center, Dothan, AL As a part of the management team of Alfred Saliba FSC (ASFSC), my responsibiliti es and work duties correlate with the Agency's Mission by managing processes and personnel to effectively and efficiently meet Agency goals and objectives. My s pecific job duties include: Mission-focused planning as a management team member , managing administrative processes, monitoring program outcomes, training and f acilitation for maximizing staff performance, and performing other duties as ass igned. Agency mission-focused planning involves reviewing and analyzing monthly departm ental reports and performing efficient QA assessments for the successful impleme ntation of program goals and objectives as regulated by local, state, and federa l government grantor standards and procedures. Managing administrative process throughout the phases of projects includes my co ordinating and managing program specific assessments and evaluations. I am respo nsible for identifying paths to proficiency for meeting program outcomes; develo ping and maintaining forms, spreadsheets, and databases for effective project ma nagement at the executive level. I assess administrative procedures and policies and set the professional tone of the executive offices. This is accomplished in part by generating performance reports based on consumer feedback. Training and facilitation for maximizing staff performance includes my independe ntly researching, developing, facilitating, and maintaining instructor-led train ing courses concerned with relationship enhancement, life skills, character and morale, welfare and well-being, family support, conflict resolution, professiona l/personal development, and team building; incorporating a wide-range of trainin g methods for effective delivery of curricula. Presentations must meet agency an d consumer demands to include coordinating diversity programs that are designed to meet specific program outcomes. Target audiences for workshops and classes ar e solicited. Other duties as assigned are manageably performed outside the scope of my job de scription. Other services and assignments include: Member of ASFSC Management Team. Member of ASFSC Safety Committee Co-chair of Staff Retreat Committee Member of Employee of the Month Program Development and Selection Committee(Prog ram began in 2009 to Award Outstanding Employees) Agency Awards: ASFSC July 2010 Employee of the Month Nominated for ASFSC 2010 Employee of the Year

EDUCATION MPA ( Pending 2011) Troy University Troy, AL 2009-Present Public Administration Relative Courses: Public Human Resources Management, Ethics in Public Administra tion, Organizational Behavior, Program Evaluation, Research Methods, Governmenta l Budgeting and Financial Management, Public Policy, Justice Administration, Cou rt Administration Bachelor of Science Troy University Troy, AL Political Science/Public Administration 2009