James G.

Johnson 5669 South 125 West Trafalgar, IN 46181 317/507-9053(C) * Successful background in manufacturing and customer service management. * Quality oriented professional with a reputation for service, satisfaction, an d results. * Effective leader with the skills to build highly motivated and diverse teams. * Proven ability to manage multiple tasks, projects, and assignments simultaneo usly. * Creative troubleshooter, able to quickly identify issues and implement practi cal solutions. * Experienced in Global Manufacturing and Global Facility Relations. * Track record of regular promotions and increasingly more responsibility and c omplex assignments. PROFESSIONAL EXPERIENCE Caterpillar Remanufacturing Franklin, IN 5/2005-Present Operations Group Manager Progressed through a series of increasingly responsible positions to Operations Group Manager role for this global leader in diesel remanufacturing. * Streamline processes and procedures through Lean Manufacturing to ensure that all service levels are met with regard to internal and external customers. * Manage a department of up to 6 direct reports and 450 indirect reports. Multi -shift & multi-function operational responsibility. * Participate in weekly audits of the shop floor, safety stand downs, and lead Six Sigma Greenbelt Projects. * Responsible for employee performance reviews, discipline, and action planning . Conduct investigations as needed and recommend action. * Act as liaison between Operations and Senior Management. * Troubleshoot and implement solutions for quality issues and material manageme nt. * Manage manpower requirements and production overtime needs. * Monitor production, safety, and quality metrics; report information to senior management. Alpine Electronics Greenwood, IN 1987-11/2004 Supervisor Received rapid promotions into positions of increased responsibility to Operatio ns Supervisor, from earlier positions that include machine operator and maintena nce technician. * Managed full service departments of up to 25 staff members encompassing Shipp ing & Receiving, Production, and Maintenance. * Monitor production operations; ensure integrity of production, and distributi on operations while maintaining productivity levels. * Interview and suggest hiring choices, perform evaluations and decide on salar y increases and promotions. * Ensured conformance to OSHA regulations. * Reduce cost and improve equipment functionality in a multi-shift manufacturin g environment. * Traveled globally for training and operation set up. Travel included Mexico, Argentina, Japan, and Germany for up to 6 month assignments.

Additional Skills Six Sigma Greenbelt Targeted Selection Interviewer Proficient in Word, Excel, PowerPoint, Lotus, Outlook, and PeopleSoft